Updates can't be accessed from Help menu

There is something wrong with the updates feature in my installation of Creative Suite Premium
( CS5). Updates is grayed out in the Help menus of the individual programs except in Bridge where it
produces a message that Bridge is unable to update. There is no question of me not having administrative privileges or not being connected to the internet. I can update manually with no problem.
Everything else seems to work OK. Well, except that the tool pallet seems to go in front of the menu that appears when I select save. It never did that before.

I have no idea what all this about making questions means. I've been using photoshop since 2.5 or thereabouts and have used the forum in the past with no problem. I want to find help for my problem. I don't appreciate all these directions about using the forum that I don't understand. It is supposed to hlep me not be some kind of obstacle test that I have to go through.

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Are there any tips and tricks or can you learn all from Help menu?

Basically. GBand is great but i was wondering if there are any special techniques or features that may be hidden and not in the help menu.. maybe there are GBand websites with tips and tricks? or no?

Basically. GBand is great but i was wondering if
there are any special techniques or features that may
be hidden and not in the help menu.. maybe there are
GBand websites with tips and tricks? or no?
easy. you got gb experts here that have faqs+ for all levels of users. heres just a couple:
http://www.bulletsandbones.com/GB/GarageBand.html
http://wikivid.com/index.php/GarageBand
enjoy good luck

Why can't I update Camera Raw 6.6 through Help menu?

I have a Photoshop Element 10 Editor (the one bought from App Store), and now I try to update Camera Raw to 6.6. After reading through Adobe's website, they suggest to update it from help menu but problem is I couldn't find the update in my help menu. What did I do wrong? So I then downloaded the Camera Raw 6.6 from Adobe Website trying to manually install it, and now I got a message "Update is not applicable". What does this mean now? Any advice please...
Also, I contacted Adobe via Live Chat, and then I got supporter who asked me for only serial number otherwise there is no help. I then told him, App Store did not provide one but seems he doesn't have a clue what is App Store and insisted me to contact the store directly to ask for a serial number. ??? I tried to explain him that the App Store is the store where you downloading software online through Apple's computer, and he seems still not understand what App Store is and concluded me if I have any other question I would like to ask? Great.. so I asked him where he is residing and he replied "India". Well.. I don't know how the support live chat go through India, but I want a support from someone who know what "App Store" is. His name is Vasu, seems to be a gentle man but.....

You can't update it because you have the app store version. Apple doesn't allow apps sold via the app store to update any way except via the app store, and adobe evidently doesn't think it's worth creating a whole new version every time there's a raw update. You can do it manually, although it's quite a pain. Directions are in this thread:
http://forums.adobe.com/message/4106312#4106312
EDIT Incidentally, although I doubt it will help with tech support (they often seem to be missing all PSE pages from their script books), for the app store version your serial number is your apple ID, at least when it comes to qualifying for upgrade pricing and things like that.

How can I access the help menu on the top bar? It tells me I am not connected or to try later.

How can I access the help menu on the top bar? It tells me I am not connected or to try later.

Is your Internet connection working? What application are you seeing this behavior in?

Can't open nautilus from applications menu

I find that I can't open nautilus from applications menu any more.
In the terminal, it won't open nautilus when running 'nautilus' without specifying a location or --new-window option.
I've checked and tried to modify /usr/share/applications/org.gnome.Nautilus.desktop and /usr/share/applications/nautilus-classic.desktop, but it didn't work.
The values of Exec option in the two files are as follows:
/usr/share/applications/org.gnome.Nautilus.desktop: Exec=nautilus --new-window %U
/usr/share/applications/nautilus-classic.desktop: Exec=nautilus --no-default-window --force-desktop
Also, I have tried to reinstall nautilus. I didn't work, either.
Any one can help?

ooo wrote:
Are you using gnome classic session? Or have you enabled desktop icons?
Sounds like the nautilus-classic.desktop could be getting launched during gnome-session startup, which should happen in both of the cases above.
According to my testing, starting nautilus with 'nautilus --no-default-window --force-desktop' causes the exact behavior you're describing.
I'm using standard gnome without desktop icons, and I don't have any issues with nautilus, so disabling them would probably help, although that could be a drag if you really want desktop icons.
I still don't understand why the org.gnome.Nautilus.desktop wouldn't work though, since it has the --new-window flag. Apparently you can't even launch a new window via the right click menu item.
This could happen if gnome-shell recognizes the nautilus-classic.desktop as nautilus, and starts using it's .desktop file instead when you try to launch a new window.
If so you could probably fix this from the .desktop file somehow. I might be able to look into it later..
I'm also using standard gnome, and I have enabled desktop icons.
Disabling desktop icons makes it work.
Thanks!
I once tried to modify nautilus-classic.desktop to Exec=natilus --new-window, but it didn't help.

Hello MacHeads: I downloaded Handbrake 0.9.1 for Tiger, so I can upload a homemade DVD for editing in imovie. Problem is I can't even access Handbrake Help book, because I think my firewall settings are preventing me. I tried turning off all my firewall

Hello MacHeads: I downloaded Handbrake 0.9.1 for Tiger, so I can upload a homemade DVD for editing in imovie. Problem is I can't even access Handbrake Help book, because I think my firewall settings are preventing me. I tried turning off all my firewall settings.? IDK if I'm even doing that right. Can anyone help out here?

You don't need Handbrake for that if it is your own DVD.
You need to convert the VOB files in the TS-Folder of the DVD back to DV which iMovie is designed to handle.
a DVD is in a compresed format called mpeg2, which is standard across all DVDs. This is what is known as a 'final delivery format' and is not suitable for editing. Because is is compressed, a 4.7GB DVD can hold a two hour movie (dual layer DVDs twice that), whereas the DV stream from a video camera, which runs at about 13GB per hour, is not compressed and IS intended for editing.
In other words you have to 'reverse engineer' the DVD back to an uncompressed format in ordfer to edit it. There is a penalty for doing this in terms of slight quality loss, but it is one you can live with.
When you have your DVD as an icon on your desktop, double-click it, and it will open to reveal a TS-Folder containing a number of various files, some called VOB. These are the constituent parts of any video DVD.
When you have downloaded and installed mpegStreamclip, and purchased and installed the Apple mpeg2 plugin, open mpegStreamclip and drag the entire TS Folder into its window. Then using the various menus available to you (just explore them and you will get the hang of it) ask it to convert to DV.
That DV file, which will be many times larger than the original TS Folder, and which can a while to create (be patient - make coffee or prune the roses!) is what you can now import into iMovie for editing etc.
When you have finished doing that, you then have to turn the project back into a DVD.
mpegStreamclip can be downloaded from here:
http://www.apple.com/downloads/macosx/video/mpegstreamclip.html
which is free, but you must also have the Apple mpeg2 plugin :
http://www.apple.com/quicktime/mpeg2/
which is a mere $20.
Another possibility is to use DVDxDV:
http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDV.overview.htm
which costs $25.
For the benefit of others who may read this thread:
Obviously the foregoing only applies to DVDs you have made yourself, or other home-made DVDs that have been given to you. It will NOT work on copy-protected commercial DVDs, which in any case would be illegal.

Thanks for the Firefox 4 upgrade. Here is my concern - Previously, the "Check for updates" option is found under the Help menu. In Firefox 4, I cannot find this option; how will we be able to check if there are available updates?

Previously, the "Check for updates" option is found under the Help menu. In Firefox 4, I cannot find this option; how will we be able to check if there are available updates?
Can this new version update itself automatically? How do I set this option?

Why do developers move stuff just to move it?

I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

I have an iTunes account where I have downloaded Digital movies & I am able to see the list on the desktop of the original downloads. When I log on another device with my login I do not see my list to access them. Why can't I access from another device

Hey GingCarv,
Great question. You'll want to download the movies from your purchase history. The following article explains how to do so:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Note: At this time, movies are not available for automatic downloads.
Thanks,
Matt M.

When trying to update using help in LR from "Help" menue a dialogue box appears saying not possible as it does not have a programme associated with it

When trying to download latest version of software fro "Help" menue. a box appears saying there isn't a programme associated with so the action cannot be completed. please install a programme in the Default Programmes Control panel.

Hello jaybearden,
Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Can't update Photoshop CS5, Camera Raw, etc. after photoshop reinstall. Every time I try to update recive information - during download this update error apear. Finish and try again later. What to do, without Camera Raw update can't open image from my cam

As I mentioned, there is an error while trying to update photoshop, camera raw, etc. I receives message when you try to download the update, an error occurred. Exit and try again later.
What to do? Without Camera Raw update I can't open Raw files from my cameras. Guy from chat on adobe website just give me link for support website, it's ridiculous.

abdzi schrieb:
Hi,
Finally I made an update. I used download files from Adobe update pages (the same websites that were offline for few days), I couldn't do it automatically from PS CS5 application. Last problem is Adobe Extension update, can't do it automatically and manually becouse there are no update files for Adobe Extension CS5 for Windows (only for Mac). Most important is that my Camera Raw can open files from my cameras now. Thank You for your help.
Hey abdzi could you give a short explanation were you found which download files?? I have the same problem and realy need the Camera Raw update. Please!! Thank you

I can't open bookmarks from the menu in new tab on firefox 6.0 using the mouse middle button or right click. Is this normal?

I can't open my bookmarks from the menu in a new tab.
I'm wondering if this is simply not a feature and requires an add-on. I'd rather not need to use an add-on.
can anybody help?

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Can't create archive from file menu

Hello,
I can't create 'archive' (tar.gz) from file menu in Color (Save Archive As...).
I don't have authorization problem on my folder project; i can create myself a tar.gz archive in the folder Archive of my Color's project.
The system.log file said:
Jul 16 09:45:51 fcp1 [0x0-0x1e01e].com.apple.color[215]: tar: Cowardly refusing to create an empty archive
Jul 16 09:45:51 fcp1 [0x0-0x1e01e].com.apple.color[215]: Try `tar --help' or `tar --usage' for more information.

some other users report difficulties, crashes, freeze-ups and very long save times associated with the Operating System and Finder. There is apparently some background file compression utility that may be interfering with your save routine. There are a couple of threads related to this issue on this forum, so a bit of searching may yield a solution.
I haven't encountered it in nearly four years of day-to-day with three separate systems in either Tiger or Leopard. Suffice to say that if you have any third-party whiz-bang utilities running, COLOR is very vulnerable to OS corruption as it is a stripped-out race car that doesn't expect or tolerate much else when it comes to sharing the computer.
jPo

Local variable can't be accessed from inner class ???????? Why ??????

Plesae help, help, help. I have no idea what to do with this bug.........
<code>
for ( int i = 0; i <= 2; i++ ) {
for ( int j = 0; j <= 2; j++ ) {
grids[i][j] = new MyButton ();
grids[i][j].setBorder(but);
getContentPane().add(grids[i][j]);
MyButton sub = grids[i][j];
sub.addActionListener(new ActionListener() {
public void actionPerformed(ActionEvent e) {
if ( sub.getState() == 0 ) {
     sub = new MyButton( (Icon) new ImageIcon(imageFile));
     if ( imageFile.equals("cross.jpg") ) {
          sub.changeState(1);
     else {
          sub.changeState(2);
</code>
The compiler complains that "sub" is in the inner class, which is the ActionListener class, must be declared final. Please tell me what to do with it. I want to add an ActionListener to each MyButton Object in the array. Thanks ......

OK, now I changed my code to this :
for ( int i = 0; i <= 2; i++ ) {
for ( int j = 0; j <= 2; j++ ) {
    grids[i][j] = new MyButton ();
    grids[i][j].setBorder(but);
    getContentPane().add(grids[i][j]);
    grids[i][j].addActionListener(new ActionListener() {
     public void actionPerformed(ActionEvent e) {
        if ( grids[i][j].getState() == 0 ) {
           grids[i][j] = new MyButton( (Icon) new ImageIcon(imageFile));
          if ( imageFile.equals("cross.jpg") ) {
           grids[i][j].changeState(1);
          else {
          grids[i][j].changeState(2);
[/cpde]
Thanks for your advice !!!!!!
Now the compiler says that i and j are local variables accessed from inner classes, needs to be declared final. How can I solve this then ???

Can mail be accessed from a remote machine

If multiple mail accounts are set up on lion server (students in a school), can these accounts be accessed from the outside world by the students? Preferrebly via a web browser.
Would this be possible or would there be any other method of accessing mails without a fixed machine with a VPN?
Doey

The Server applicaiton will allow you to tick a box to enable webmail under the "Mail" configuration area.
This will use either the default self-signed SSL certificate, or, whichever certificate you nominate, to then enable the Apache2 web server to listen on 443 and re-direct traffic to your.host.name:443/webmail to the included Roundcube installation.
Roundcube is a popular (free) webmail package that is pre-configured on Lion Server -- all you should need to do is correctly enable users (one note on that, see below), configure the Mail service itself, and enable Webmail via the tick box. I've done this, it works.
The note on enabling users: There are some configurations whereby the type of password storage used by Lion Server is not compatible with Mail/Webmail -- I can't recall off the top of my head what these are, but, when I created and administered users, there was a warning. And indeed, if I tried to sign in as certain users, it would not work. I had to reset the password and it worked fine.
In short, though, the webmail installation is pretty slick. Lion is using Dovecot for IMAP/POP, Postfix for SMTP and Roundcube for Webmail.
If you REALLY want to please your users, you'll want to enable Server Side Mail Filters -- which is Apple talk for Sieve, a fantastic way to sort and process mail on the server side automatically as mail arrives. The Roundcube webmail setup has the GUI for this built in, under the Filters area.
Hope that helps!

Accessing the Help Menu pse6

My HELP Menu doesn't work. I click on help & get a drop down menu, but then clik on Photoshop Elements Help or hit F1 & it closes the box without sending me to help. My internet connection is open if it needs that & I tried putting in the CD that has the program onit & I didn't see anything on that either. Hoe do I access the HELP menu

See this tech note:
http://kb2.adobe.com/cps/402/kb402707.html
If this doesn't help, you could always bookmark the Online LiveDocs Help address. The online files should be the most up-to-date. Links for Photoshop Elements 6 "LiveDocs" help can be found at the top of this page.
http://www.adobe.com/support/documentation/en/photoshop_elements/
The Help PDF should be on your CD. If it isn't, it probably would be a good idea to download one of the PDF help document for Photoshop Elements 6 for your OS that is also linked on this page.

Updates can't be accessed from Help menu

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