Updating files crash - no more information, but need to know what file causes it
Hello everyone!
I'm not sure where exactly to look for an answer, so here is what happens.
My version is RoboHelp 9.0.1.262.
Documentation department writes help, then it is translated and then I need to compile translated online help. I take translated folders and files (*.htm, *.hhc, and *.hhk) and drop them in an English project. I then open RH, open the project, verify that I see translated files by randomly clicking around. Then I attempt to generate target which is WebHelp. Under Content Categories I change language to correct target and click on Save and Generate. RH goes on with its normal procedure:
- starting compilation
- clearing output folder
- preparing to create WebHelp
- preparing files for WebHelp
- Copying file
- Updating files
And this is where it crashes.
I know why it crashes - most likely translators have not added or messed up some tags. What I want to know is where exactly it happens, i.e. what file. If I know the first file or list of files, I can fix them. I just don't know a way how to get a list of such files, or at least the first file. Please help. One may suggest to go back to translators and ask them to make sure all tags are there - this is being done continuously. The problem is that application is so huge (I mean it - huge), that fixes must come from all sides. Please help.
Thanks a lot,
Yuri
Hi there
Likely you need to use the "divide and conquer" approach. Make a copy of the project. Delete half the topics from the copy and try compiling. You work your way through deleting and compiling until you isolate the problem topic(s).
Another approach would involve taking the good copy, then adding perhaps five topics at a time and compiling until you isolate the culprit(s).
Cheers... Rick
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Wed May 28 11:00:26 2014
Machine-check capabilities: 0x0000000000000c09
family: 6 model: 42 stepping: 7 microcode: 40
signature: 0x206a7
Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz
9 error-reporting banks
panic(cpu 5 caller 0xffffff80028dc6b9): "Machine Check at 0xffffff7f842bcb29, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000108100000, CR3: 0x00000000056a1000, CR4: 0x00000000000606e0\n" "RAX: 0x0000000000000031, RBX: 0xffffff8014bda000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80f33bbd40, RBP: 0xffffff80f33bbd70, RSI: 0x0000000000000007, RDI: 0xffffff8014dc8100\n" "R8: 0x0000000000000000, R9: 0x0000000000000007, R10: 0x0000000000000000, R11: 0x0000000000000200\n" "R12: 0xffffff8014d093c0, R13: 0x0000000000000007, R14: 0xffffff7f842d1e20, R15: 0x00000000000008f8\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f842bcb29, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.90.20/osfmk/i386/trap_native.c: 168
Backtrace (CPU 5), Frame : Return Address
0xffffff80eb46de80 : 0xffffff8002822fa9
0xffffff80eb46df00 : 0xffffff80028dc6b9
0xffffff80eb46e060 : 0xffffff80028f3bcf
0xffffff80f33bbd70 : 0xffffff7f842ad663
0xffffff80f33bbe70 : 0xffffff7f842ac899
0xffffff80f33bbf30 : 0xffffff80028dd6ec
0xffffff80f33bbf50 : 0xffffff80028375ba
0xffffff80f33bbf90 : 0xffffff8002837908
0xffffff80f33bbfb0 : 0xffffff80028d6ff7
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(216.0)[70947979-EA9B-39D1-AD15-CD AB19F031AF]@0xffffff7f842aa000->0xffffff7f842d4fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide: 0x0000000002600000
Kernel text base: 0xffffff8002800000
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last unloaded kext at 6757438135061: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f850d9000, size 32768)
loaded kexts:
com.techsmith.TACC 1.0.2
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.1
com.apple.filesystems.smbfs 2.0.1
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.AMDRadeonX3000 1.2.0
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.kext.AMD6000Controller 1.2.0
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.SMCMotionSensor 3.0.4d1
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com.apple.driver.AppleMuxControl 3.4.35
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.kext.AMDSupport 1.2.0
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com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
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com.apple.driver.AppleBacklightExpert 1.0.4
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com.apple.driver.AppleSMC 3.1.8
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com.apple.driver.AppleEFINVRAM 2.0
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com.apple.iokit.IOHIDFamily 2.0.0
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