Upgrade from 5.0 to CS2

I am trying to re-install an upgrade from Photoshop 5.0 to CS2 after hard disk failure. I called Adobe Customer Service who tried to help by having me rename the instmsia file in CS2 but it didn't work and they referred me here. Does anyone remember how to make the upgrade install? When I put in the cd for CS2 it says that you need Photoshop 5.5 in order to install CS2. I know there is some extra step you have to go through to go from 5.0 to CS2 because I went through it 3 years ago when I first installed CS2.

>I know there is some extra step you have to go through to go from 5.0 to CS2 because I went through it 3 years ago when I first installed CS2.
adobe needs to give you a code. you need to call them back and if you get another moron on the phone, ask for someone else! :)

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Problems upgrading from Photoshop CS or CS2 to CS3

I have a copy of Photoshop CS3 Extended and it is the upgrade version. I have both CS and CS2 but they don't seem to work to upgrade from. Is this copy of CS3 worthless?

try using the cs2 serial number here, Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 when prompted for the qualifying product's serial number.
if that fails, you should be able to install ps cs2 from that link and then install your cs3 upgrade.

Upgrading from Photoshop 5 to CS2, Cannot Find Challenge Code

Hi. I've got an old copy of CS2, and an even older copy of PS5, and when I purchased the upgrade I was told I would just need to call up to Adobe whenever I had to reinstall it. Well, I had to decommission my old computer because it no longer worked, and so now I've had to reinstall it on a new machine. Adobe tech support is absolutely unable to tell me the correct steps to go through, because when I do what they tell me, I don't get to where they say I need to be. Can someone please assist me in understanding the correct command line syntax for launching the CS2 installer that will provide me with the challenge code I need so that I can call up Adobe tech support and get them to give me the code I need to finish installing? I'd very much appreciate any help I can get in this regard, thanks.

Hi Mattaui,
To obtain the challenge code, you have to install your Photoshop CS2 in trial mode basis. Now after installing, when you launch your Photoshop CS2, some kind of option page will appear and will ask you if you want to continue using as a trial or you have a serial number. This time choose the "I have a serial number...", after you enter the serial number for your Photoshop CS2 and hit Next, you will have to choose what is the qualifying product that you have, you can just choose any of the product listed then it will ask for a serial number of your qualifying product. If you are a windows user, hold Shift + Ctrl keys then double click inside the serial number box, for Mac users ****+Cmnd and double click inside the serial number box, then a challenge code should appear. Also try to click 5 times if double click doesn't work.
Hope this can help resolve your issue.
Leland

Upgrading from Illustrator 10: CS2 or CS3? (CS4 and CS5 do not run on my Mac)

Provided I'm able to find a legitimate copy of the upgrade version from a reputable source, which one is the highest Mac version that one can upgrade from Illustrator 10? CS2 or CS3? Higher versions won't run on my PPC Mac anyway.
I'm asking now because I just finished upgrading my ancient Acrobat Standard 5.x to Acrobat Professional 8 for under $29, shipped. It turned out to be a sealed, unopened box, and I've registered it with Adobe already and collected the registration incentive received from Adobe (11 hours of training at lynda.com).
Any input will be much appreciated.
Thanks in advance.
Wo Tai Lao Le
我太老了

CS4 requires OS10.4.11 or newer.
Basically, you can go all the way to CS4 or anything short of that. Without moving past the PPC chip and OS10.4.11.
Since CS4 will work, CS3 will certainly work. I believe CS3 required OS 10.4.8 or newer. Checking my disk.... yup 10.4.8 or newer. I would simply look for whatever you can find, short of CS5. That itself may sort out what you can purchase.
Actually thinking upgrades.. you're right. Only 3 versions. So for "upgrade" you're limited to CS3 from Ai10. CS3 will run great on a PPC with 10.4.11. I'd search for that if possible. I wouldn't settle for CS2.

Why am I having performance Issues with an upgrade from CS2 to CS5.5?

I am struggling hard with an upgrade from InDesign CS2 to CS5.5 (part of CS5.5 Design Standard)
There is a very slow response when trying to produce a 45 page document which needs many .jpeg images inserting, sometimes up to six on each 3-column page. While InDesign behaves sort of normally on text only pages, it slows to a virtual standstill when on the pages with images. (But this is what its for and I didn't have this problem with CS2!!)
Having read through some of the postings on this topic I have followed all the advice without success :-(
1) disable LSD in Preferences – Interface
2) disable thumbnail display in Pages
3) adjust view settings to Typical with Raster and Vector Images greyed out
4) disable Save Preview Images with Documents
5) check Links before opening documents
7) switch Preflight off
I shouldn't need to do all this should I???
I am operating with the following:
Packard Bell ixtreme M5740 64 bit
Intel Core i5 CPU [email protected]
4.0 GB RAM
ATII Radeon HD5570 graphics card 2779 MB available memory, 1024MB dedicated
plenty of free space – 274GB on c: drive and 296 GB on a D: drive
My hardware conforms to/exceeds the Indesign recommended hardware spec. Oh yes I am working on my local drive and I don't have these problems with Photoshop or Illustrator CS5.5.
Has anyone an idea about what's going on?
I've lost a good 6-8 hours so far trying to sort it out. Any help and observations will be gratefully received!

Hi Peter
Thanks - I've found that the files were marked as 'hidden' and thus by switching them on gain I was able to recreate the original location. Regrettably this has had absolutely no effect on my problem. :-(
I have now created a fresh document, studiously linking all my images properly (similar number to a DK 'Eyewitness Travel Guide') and by the time I got halfway through its 80 pages, InDesign had slowed to a crawl - ie 15-20 seconds to respond to any command. It is clearly doing something that it thinks necessary despite all the 'workarounds' people have suggested. Please please Adobe what's going on???

Cannot direct upgrade from Photoshop CS2 to CS5 Extended

Despite the information in various spots on Adobe's website, it appears that it's not possible to simply upgrade from Photoshop CS2 to CS5 Extended. After entering the CS5 serial number, the installer asks for the serial number of a "qualifying product". This includes a dropdown list that only has
Photoshop CS5
Photoshop CS4 Extended
Photoshop CS3 Extended
Here's the view:
Entering the CS2 serial number == fail.
A call to Adobe support get past this issue, basically reading out a challenge/response from the installer to the guy on the phone. But this seems remarkably stupid to me. Was it really more effective to force me (and anyone else following this upgrade path) to call tech support just to install the software I just past $350 for? And if this was the plan, why not SAY SO ON THE ADOBE WEBSITE?!?
Has anyone else run into this issue? If so, was calling tech support the only way out?

You are correct in wishing Adobe made it clear that you do need to go through Customer Service to accomplish this.
Most users make the purchase through Adobe and straighten this out before installing.

Issues installing CS4 upgrade from CS2?

Hello,
I recently had to replace my hard drive on my Mac and am now in the process of installing CS4 Design Premium. I've downloaded the files from the Adobe website and when attempting to install I enter in my CS4 upgrade serial number and it is accepted. However, when it asks for the upgrade check there is no CS2 option in the product drop down box for me to enter in my CS2 serial number. How do I continue with the installation and get my CS4 working again?
Thanks,
Maggie

Try Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Upgrade from CS2 to CS3? (for Windows XP)

Hi, guys. I'm new here. And I only signed up for the forums so I could ask someone for help!! Haha! So, here goes......
I recently started using Adobe CS2.
I signed up for the 30 day trial of RadLab by Totally Rad. It worked fine, but my trial expired before I could finish the photos I had been editing. So I uninstalled the RadLab trial, signed up for a new trial with a different e-mail address, and re-installed it. Only, this time, RadLab wouldn't work. So I contacted Totally Rad and the guy told me that RadLab won't work on CS2. It has to be CS3 or higher. (I'm still confused as to how RadLab worked for 30 days on my CS2 if it supposedly only works on CS3 or higher)...
So, now, I am looking to upgrade from CS2 to CS3... but I don't know where to look. I tried Google, but nothing seems to match what I'm looking for. I would hate to upgrade all the way up to CS5, because I don't think my PC could handle it. (I've been told that CS5 takes up a lot of room, and I don't think my computer is strong enough to hold it all. My memory capabilities are very limited. Even with CS2, I couldn't open/edit much all at once.)
I say all that, to ask this...
How do I go about upgrading from CS2 to CS3, and it not cost me an arm and a leg? I'm on a super-tight budget ($150 is the absolute highest I'm willing to go). I'm unemployed and money is extremely tight.
Thank you in advance for your help!!

Countrydust73 wrote:
I signed up for the 30 day trial of RadLab by Totally Rad. It worked fine, but my trial expired before I could finish the photos I had been editing. So I uninstalled the RadLab trial, signed up for a new trial with a different e-mail address, and re-installed it.
I don't want to burst your bubble about using Photoshop CS3, but I would expect any software with good trialware security to not work twice on the same system no matter whether you sign up with a different eMail address. They'd be stupid not to have it work that way.
If you need the software to get your project done, why not actually buy it?
You're no doubt expecting to derive value from your project... Shouldn't the people who worked to create the software you're using derive some value from their work as well?
I can appreciate your being on a budget, but the old saying "if you want to play you have to pay" comes to mind. I'm sorry to be blunt.
-Noel

Upgrade from CS2 to CS5 multi-questions

A few questions actually..
I very recently just bought an upgrade from Photoshop CS2 to CS5. Everything went well but I don't understand a few, possibly trivial, things.
During the installation process, I in no way had to supply information about my CS2 licence to prove that I even have it. How do you guys make sure that someone who doesn't own a previous version of Photoshop isn't saying that they want an upgrade, thus avoiding the full price of the product?
Also, when you upgrade, does your old previous version license become deactivated? Are you suppossed to remove it from your computer or some other process?
Lastly, when I downloaded the upgrade, I downloaded both CS5 for 32 and 64 bit by default as they were both there. Do I need both on my computer and what's the difference between using/having the two?
I'm running Windows 7 Home Premium 64 bit to clarify.
Thanks in advance!

If you purchased and upgrade then it should ask for a qualifying serial number. It is also possible you purchased an upsell which means you were basically given a copy of the full version at a discounted price. The qualification process is done when you purchase the software.
You can continue to use your CS2 license. You can not however sell it as it is qualifying you to utilize CS5.
For questions about 64-bit I would recommend reviewing http://blogs.adobe.com/scottbyer/2006/12/64_bitswhen.html

I recently purchased a Mac 0S X 10.6.6 which was an upgrade from the Mac OS 1.4.1.1 I downloaded the adobe ph otoshop CS2 which I had on my old computer and now it cannot read my NEF files. Which is a RAW file from my Nikon. Can anyone help...please?

I recently purchased a Mac OS X 10.6.6 which was an upgrade from my Mac OS version 10.4.1.1 I downloaded the Adobe Photoshop CS2 which I had on my old computer and now it cannot read my NEF files which is a RAW file from my Nikon D200. I did not have this problem on my old Mac. I always shoot RAW and can't open any photos. Can anyone help me PLEASE?!?

Do you have access to another Mac to see if the disk can be read by it? If it can't then you're pretty sure it's the disk. If it can then there may be issues with your optical drive which might be cleared up by using a cleaning disk on it, one that uses dry brushes (no liquid).
If you have access to another Mac and it can read the iWork disk make a disk image of it so you can move the disk image to your iMac and install from the disk image.
OT

Can someone assist me in upgrading from CS2 to CS4 PC version?

I have loaded the CS2 version on my PC and now I want to upgrade to CS4 master using the upgrade version. I have serial numbers for both versions but when I tried to load the CS4 upgrade, the system said it could not find the old version. I had to input the serial number of the software I was upgrading from but CS4 only gave me two version options, CS3 and CS3 upgrade. When I input the serial number of my CS2 version, the system said this is not a CS3 serial number. So I proceeded to install CS4 as a trial version thinking I can later input the CS2 serial number. Unfortunately my CS4 upgrade install ran into issues and did not install all of the main software (photoshop, illustrator, etc). I tried to reload CS4 but ran into the same errors. So now I have two issues, one is how do I get the system to take the CS2 upgrade and how do I fix the install issues so the full CS4 programs will load. Please help.

Troyboy8998 please contact our support team to verify the validity of your upgrade. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

If upgrade from CS2 to CS 3 can I still use GoLive ?

If I upgrade from CS2 to CS3 with Dreamweaver, can I still use/run GoLive to maintain existing GoLive files for a time, until I make the transition ?, or once I install CS3 I need to transition right quick ?
thanks if anyone knows the answer to this ... Laura

> In my case, once I installed and activated CS3 my CS2 apps stopped working. Was GL CS2 excluded from this shutdown?
What do you mean by stopped working? Did you get an error message when launching the apps?
John

Action upgrade from CS2?

Hello,
I recently upgraded from Photoshop CS2 on Windows to CS4 on Mac.
I had a bunch of actions defined in CS2 which I'd like to use on CS4, is there any way to transfer or import these? I have a backup of the "Adobe Photoshop CS2 Settings" directory from my Windows computer, but I don't know what to do with it.
Thanks.

If yu saved your actions as a set franks_actions.atn then you can load that from the action panel flyout.

Upgrading from CS2 Suite (Win) to CS5 Suite (Mac)

Over the last few days I have twice called Adobe UK sales and have been assured that I can easily upgrade my Windows CS2 suite to a Mac CS5 suite.
I was told that all I have to do is enter the CS2 Windows serial number during the CS5 Mac installation and it will be accepted.
However I have found no mention of this anywhere on the internet.
Has anyone been given the same or conflicting advise by Adobe for this type of scenario?

Adobe are even contracdicting themselves re CS5 upgrades.
I was told by the UK sales team that I wouldn't need to submit a letter of software destruction upgrading from CS2 Windows to CS5 Mac.
However, the Adobe on-line representative said I would.
I can understand this requiurement for a straight platform swap of the same version.
However, if I am upgrading, I surely need a valid suite to upgrade from?
If I destroy my CS2 I will no longer have a valid suite any longer!
I have also found out that PhotoShop Mac CS5 will apparently no longer have the ability to print printer profiling targets with colour management disabled. Supposedly Adobe labs are developing a separate utility for printing profiling targets but with no ETA. This means that I will have to continue to use an earlier version of PhotoShop anyway!
With these uncertainties, contradictions and complications I have now cancelled my order.
Thanks again for your help.

Upgrade from CS2 / 5 TO Creative Cloud

I am working in Amdocs Israel and we just purchase your Creative Cloud product.
1. Can you please explain what is needed to do an upgrade from (CS2 / 5 --> CC) ?
2. Does such upgrade can impact plug-in we develop on Adobe Illustrator ?
Best regards,
Baruch Cohen.

you can upgrade from cs3+ to cc,
1. Can you please explain what is needed to do an upgrade from (CS2 / 5 --> CC) ?
go here and sign up using the special offer-complete link.
2. Does such upgrade can impact plug-in we develop on Adobe Illustrator ?
yes, your plug-in may, or may not, be compatible with versions it was not designed for.

Upgrade from 5.0 to CS2

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