Upgrade to v7.1, numerous issues and NullPointerException

Question

We did an upgrade of our IDM system with environment- Solaris9, Tomcat 5.0.x, Oracle 10g
And we used -nodisplay option.
The process repeatedly crashed on the 2nd half of the PostProcess, and we were stuck importing update.xml either through browsers (after starting server) or using lh console.
The exception in the log is invariably GUI related, typically referencing the following:
UpgradeProcessProgressPanel
WizardTreeManager
cliConsoleInteraction
The user form is a customized tabbed user form, and has been renamed and referenced in "Form and Process Mappings".
1)
From the debug page, we can List Objects, and then go to an individual object of that type, and View or Export, but when we use Export Objects, on the main debug page, we only get the following line.
<p class="errortxt">Permision denied. Click the Back button on the browser to continue</p>
2)
We are getting a NullPointerException (NPE) when we try to create a user and save.
2008-01-25 15:17:42 StandardWrapperValve[jsp]: Servlet.service() for servlet jsp threw exception
java.lang.NullPointerException
at org.apache.catalina.loader.WebappClassLoader.findResourceInternal(WebappClassLoader.java:1774)
at org.apache.jsp.task.tasktemplateList_jsp._jspService(tasktemplateList_jsp.java:358)
3)
We are also getting a different error when attempting to create a new organization.
org.apache.jasper.JasperException: /security/orgedit.jsp(27,0) The value for the useBean class attribute com.waveset.ui.web.security.OrgForm is invalid.
     org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:39)
OrgForm was pretty easy to find, in idmclient.jar
1403 Wed May 23 14:05:40 CDT 2007 com/waveset/ui/web/security/OrgForm.class
These issues are difficult to fix without knowing the root cause.
Is there anyone with similar experiences or suggestions ?

Answer 1

We did an upgrade of our IDM system with environment- Solaris9, Tomcat 5.0.x, Oracle 10g
And we used -nodisplay option.
The process repeatedly crashed on the 2nd half of the PostProcess, and we were stuck importing update.xml either through browsers (after starting server) or using lh console.
The exception in the log is invariably GUI related, typically referencing the following:
UpgradeProcessProgressPanel
WizardTreeManager
cliConsoleInteraction
try a new install and select Demo Application Install, this will perform all the required updates for 7.1*
in case IDM fails to update successfully would suggests some files/libraries are missing*
The user form is a customized tabbed user form, and has been renamed and referenced in "Form and Process Mappings".
1)
From the debug page, we can List Objects, and then go to an individual object of that type, and View or Export, but when we use Export Objects, on the main debug page, we only get the following line.
Permision denied. Click the Back button on the browser to continue
Try logging as configurator and see if you still have any issue with export ...working as Configurator, will isloate the permission issue.*
2)
We are getting a NullPointerException (NPE) when we try to create a user and save.
2008-01-25 15:17:42 StandardWrapperValve[jsp]: Servlet.service() for servlet jsp threw exception
java.lang.NullPointerException
at org.apache.catalina.loader.WebappClassLoader.findResourceInternal(WebappClassLoader.java:1774)
at org.apache.jsp.task.tasktemplateList_jsp._jspService(tasktemplateList_jsp.java:358)
enable debug in lh console and then look into app server logs; you will find more details there ...+
Error Messages as web page could be misleading ... you have to look into debug logs.+
3)
We are also getting a different error when attempting to create a new organization.
org.apache.jasper.JasperException: /security/orgedit.jsp(27,0) The value for the useBean class attribute com.waveset.ui.web.security.OrgForm is invalid.
org.apache.jasper.compiler.DefaultErrorHandler.jspError(DefaultErrorHandler.java:39)
OrgForm was pretty easy to find, in idmclient.jar
1403 Wed May 23 14:05:40 CDT 2007 com/waveset/ui/web/security/OrgForm.class
These issues are difficult to fix without knowing the root cause.
Is there anyone with similar experiences or suggestions ?
Debug debug debug ...*
Debug is your best friend....look into the traces ..you will find more ....answers specific to your implementation ( errors in the form and or permission)*
Santosh Sinha