Upgrading from previous palm device

I just upgraded to from the Palm Treo 650 to the Palm Treo 755P and it sucks. Does not work with my new laptop which is Vista 64 bit system. It's too bac Palm put out a phone that does not work with a faster and more secure system. My question is why would you sell a phone that is not compatible with todays updated technology.
and by the way trying to get info through support is absolutely mind boggling as to how difficult it is to reach anyone from Palm.
Between my experience with this phone and my carrier TELUS MOBILITY (who don't know the meaning of service) and trying to reach someone from Palm I have been totally turned off on this palm product. Out of approx 10,000 Realtors in our Province I'm sure their are going to be many more with the same feelings.
Come on Palm step up and get this problem solved for us.
Post relates to: Treo 755p (Sprint)

(1) I think HotSync is not going to not work with 64-bit Vista via USB any time soon. Are you sure your laptop does not have Bluetooth built in? It's a fairly common feature these days. If not, you can add it on. You might want to check with the manufacturer regarding compatible or internally-installed accessories.
(2) Beaming between a 650 and 755 should work, as far as I know. Can you beam to other Palm devices?
(3) If the speaker is broken, try to exchange your unit under warranty.
(4) Support Link for 755p specifically on Telus: http://kb.palm.com/SRVS/nua/setDeviceProfile.asp?fn=treo&mn=755p&cn=telus
Post relates to: Treo 800w (Sprint)

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    IMAC G5   Mac OS X (10.4.5)   750 Mb RAM

    Hello Adrian - thank you for your suggestions. The USB-connected PALM does NOT show up in The Imac's "Network Ports" - - and the only thing I could add, as a port, that was not already there, was something called "6 to 4" -whatever that is.
    The Palm is supposed to be able to get its internet page requests out onto my router and DSL line via the Mac's ethernet port when: A) this Palm is connected to the Mac via USB and B) when the Internet sharing feature is enabled in a software app called - The Missing Sync, which it is, and when C) Internet Sharing is turned on in the Mac 'Sharing' pref. All these conditions are true, but sadly none of the internet apps on the Palm can find the internet .
    I suspect a DNS issue - even though my router of course knows the DNS addresses of my ISP.
    I should think that the PALM and the host Mac would have the same IP address - namely the one assigned via DHCP by my router when the Mac boots up.
    Very frustrating....
    I know nothing about Palms but I'll give it a
    shot...
    You say "Despite turning off the Mac's firewall and
    enabling internet sharing in the OS X prefs panes",
    are you seeing a USB option in the window? If so
    select it.
    If not try going to System Preferences>Network>Show:
    Network Port Configurations. (This with the Palm
    plugged in via USB).
    Is it in that window? If it is tick it and go back to
    internet sharing and select it in that window. (It
    should have now appeared).
    If it's not in System Preferences>Network>Show:
    Network Port Configurations; select 'New', and click
    'Port'. Does it appear in the drop-down list there?
    If it does, select it, name it and click OK. (Note:
    USB isn't a 'normal' option here but maybe your
    Missing Sync will have added it..?)
    That will take you back to the main Network Port
    Config window where you tick it if it isn't already.
    Then go back to Sharing>Internet to see if is
    available there. If is is, tick it.
    If it isn't, don't know. Sorry.
    Have fun!
    Adrian

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