urgent*** crm isa 5.0 Application,xml help!!!!!!!!!!!!!!!!!!

Hi we created a crm isa 5.0 application.We have created a custon b2b aplication step by step using dev guide.We came to a point where we have to set the context-root .We just added the context root and changed it to b2b_bse.We didnt add any .war file.When we build the application it fails.I dont know if we have to create a .war file manually in isa 5.0 too as we do in isa 4.0 and specify it in web-uri tag of applciation.xml.Since the guide is not clear on this we havent done this.Can anybody please let me know if you know of this issue.we have been wasting 1 week to dig into this.Please help!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

hi
good
go through these weblogs regarding the context root, which might help you to solve your problem.
/people/michael.esslinger/blog/2006/01/09/javaserver-faces-on-web-as
/people/sap.user72/blog/2005/12/11/how-to-apply-themes-in-exchange-infrastructure
/people/maksim.rashchynski/blog/2006/08/07/intercomponent-parameters-exchange
thanks
mrutyun^

Similar Messages

Need some help in SAP CRM ISA.

hi ,
I am very new to the SAP CRM ISA environment .So please suggest me some documents ,books name etc.
To develope ISA applications what java skills we should have.
Please help me ...
Thanks in advance to all of you..
With regards
shanto aloor

Hello Shanto,
You need a couple of months of time to attend the following courses and couple of more years for really working in few projects to understand Well that is for people like me.
CR010 - CRM Basics,
CR100 - CRM Overview,
CR300 - CRM Sales,
CR800 - E-Commerce with CRM and
CR850 - E-Commerce with R/3
Okay, for the programming skills, you need very good Java / Web Application development experience. The application (ISA) is a simple Java based Web application (not a J2EE application) built on Struts framework. So, a good knowledge / experience of Struts is a big plus.
The [E-Commerce Enhancement / modification guide|https://websmp210.sap-ag.de/sapdownload/011000358700000469462006E/] is THE reference for ISA enhancements. I can not emphasize more on this. Every page, sentence is a must read in this document. This next document has [Examples and Tutorials |http://service.sap.com/sapdownload/011000358700006120622006E/]that go with the first document.
It is also good to have ABAP development and debugging knowledge to do good development. Basic understanding of the request - response cycle - the Java to ABAP integration are all good topics to focus and learn.
You must also know the Java development process in the NetWeaver (NW). You need to know the concepts of NW Development Infrastructure (NWDI). The enhancement guide has some information relevant to ISA development.
If you really go through the enhancement guide thoroughly, you will know what more you should know!
Easwar Ram
http://www.parxlns.com

CRM 2007 and Custom ISA 4.0 application interoperability

Hi,
We are in the process to upgrade our CRM 4.0 back end system to CRM 2007, in fact we already performed the BASIS upgrade in our sandbox system to estimate the effort required for the upgrade on different areas.
One of this areas is related with the ISA web application, we have a custom ISA 4.0 application that we use to capture business transaction in our CRM system, but this application is running in a separate NetWeaver 7.0 system on the DMZ, we would like to know if it is possible to integration of the old ISA 4.0 with the new CRM 6.0 (CRM 2007) backend system.
The reasoning to try to leave the CRM ISA application on 4.0 is because we are using it just to provide us the framework to create transaction in CRM, in fact we only create one type of transaction in the CRM system from this web application and the effort to upgrade the java application to the new version together with the support package stack could be very high for a application that is not very heavily used.
In summary, the question is if it is architecturally feasible to connect a CRM ISA 4.0 web application with a CRM 6.0 (CRM 2007) backend system?
Thanks for your help with this,
Zareh Vazquez

Hi Zareh
Firstly I can advise that ISA 4.0 Is not compatible with CRM 2007.
One of the biggest issues that you will encounter if you attempt this
is the compatibility of the ISA application with
the Internet Explorer 7 and Mozilla Firefox 2 browsers.
In ISA 4.0 even if you can get it to work with CRM 2007 these browsers are
not supported and no workaround is currently available or planned to address this.
This compatibility has only been address in the later versions of ISA 5.0
As these browsers versions are now becoming more commonly used
I think that this will be important for your consideration.
Please review the following notes which discuss such issues.
244869 Problems with the display in Internet Explorer 7.0
064439 Browser-specific stylesheets for Firefox and IE7
I hope that this will be of assistance.
Warm regards.
Peter

How to add third-party jar in CRM ISA application?

Hello SDN!
I need to add third-party jar in CRM ISA application. I know how to add such jars in common case and for local DCs. But for CRM I can't determine which DC should contain this third-party jar.
Please tell me ASAP which DC (e.g. crm/isa/home/ext) I should use.
Help will be appreciated.
Regards, Lev.

Hi,
To add third party jar you need to create new DC which contain your third party Jar. Once you have new DC with your Jar file you can add as Used DC in required DC.
Please refer [Using External Libraries for Development with NWDI|http://help.sap.com/erp2005_ehp_04/helpdata/EN/46/3ce3e4df201d63e10000000a11466f/content.htm] for more infromation to create DC with Jar File.
eCommerce Developer.

ABAP debugging in CRM ISA B2C application

Hi gurus !
I need to debug FM 'CRM_ISA_BASKET_ORDER' to monitor some values in a CRM ISA 4.0 B2C application. The FM is stateful and I have set the necessary parameters in modification-config.xml file. However, when running the CRM ISA 4.0 B2C application from a remote client, I do not get the SAPGUI popping up as given in the SAP_ISA4DevExtG10.pdf documentation. Have I missed any setting ? Is there anything else that I need to complete to get the SAPGUI to popup to debug the FM ?
Cheers,
Ashok.

- Did you set an external break point or just a session break point?
- Did you set the RFC-user in SAPGUI as debug user? Utilities -> Settings -> ABAP Editor -> Debugging -> External Debugging: Here should be the RFC user of the B2C application.
Florian

Initialization of Extended Configuration Management failied CRM ISA B2B

I am getting the follwoing error in CRM ISA B2B application after deploying the warfile.
http://localhost:50000/b2b_xxx/b2b/init.do
Application error occurred during request processing.
Details:   Error [javax.servlet.ServletException: Initialization of Extended Configuration Management failed.].
Exception id: [001A6426E3B000510000079D00000A5000045463A84AD4F6]

Hello All
Please review the following notes that has resolved this issues in other cases.
979883   XPath expressions do not work in case of a comment in XML
979884   NW04s SPS9 sapxmltoolkit cumulative patch
If this does not resolve the issue I would advise opening an oss message and
providing all of the information including a session trace specified in the following notes:
1094659 Support for Internet Sales Release 4.0
1091792 Support for Internet Sales Release 5.0
Hope this helps.
Peter

How to upgrade custom ISA 6.0 applications to 7.0 Ehp2

Hi All,
I have some doubts regarding CRM E-commerce (ISA and ICSS) upgrade from 6.0 to 7.0 ehp2 and setting up track for upgrade.
Let me expalin our current scenario below;
currently we are running on CRM 6.0 and ISA 6.0 sp17. We have almost 9 separate ISA aaplications for different countries since different type of custom changes are for each countries. Unfortunately we don't have track infrastructure as of now and all our 9 applications are local EAR projects and we are doing changes using NWDS and deploying each applications directly to DEV, QAS, PROD systems.
We understood Its high time for us to move to Track based development. Currently Basis is upgrading our systems to CRM 7.0 Ehp2.
Now we have task in front of us; one is creating track in new upgraded landscape and Upgrading our ISA e-commerce application components to CRM 7.0 Ehp2
Please answer my questions below.
1. Can I import my Local Projects in to Track ; if so how?. Is there any easy method to convert my local projects to DC(Since only DC's we can put to track)? Can I import all my 9 applications in to one track or do I have to create separate track for each application?
2. If I create one track for custom application(6.0+ my custom changes) and one track for standard 7.0 ehp2, can I merge these 2 tracks together for upgrading to 7.02 . Will it replace all standard changes in 6.0 with 7.02 automatically?
3. Last but most worrying question is;
If we create an SCA file from our custom Application(6.0 verson) and then import into a new TRACK, then the TRACK will have our Custom Application.
Then if we do an upgrade by importing the latest version of the standard SCA file, will NWDI merging/collission identification process works well? I mean will it identify our SCA and do the replacement and adjustments on the standard code part?
Please help us on this as this is a very urgent requirement
Thanking you in advance
Sajeer

Eva1234567
You can go to Adobe.com and buy it as a subscription.
You can go to the below link:
https://www.adobe.com/products/captivate
Thanks!

XCM Settings for CRM ISA 4.0 SP10

Hi !
We are currently upgrading a CRM 4.0 ISA application from SP5 to SP10. The XCM settings for the vanilla 'b2c' webshop has been completed and the vanilla 'b2c' application has been extended to a new b2c application using the old extended application files with the new 'buildtool'. However, when we try to run the extended b2c project, after successfully deploying the new .ear file, we get an error that the XCM settings couldn't be found. The vanilla 'b2c' application runs perfectly though.
Could anyone with experience in CRM 4.0 ISA application SP10 list any unique steps to get the extended XCM data for the extended application correctly in the 'web.xml' file ?
Cheers,
Ashok.

Hi Amit,
The config path for "%sys.global.dir%/xcm/${com.sap.dc_name}" should normally point to the standard XCM settings and ideally it should be outside the folder structure of the application (ie) not within either <Inst-Dir>:\usr\sap\SID\DVEBMGS00\j2ee\cluster\server0\apps\sap.com\crm.b2c\servlet_jsp\b2c\root\WEB-INF
or <Inst-Dir>:\usr\sap\SID\SYS\global\xcm\crm.b2c. Prior to CRM ISA 4.0 SP6, context parameters would determine this path during each deployment. This would ensure that an extended application would always point back to the standard XCM settings rather than having to maintain multiple XCM settings for each extended application. The reply from SAP OSS suggests that post CRM ISA 4.0 SP6, XCM settings would have to be maintained for each extended application (something that SAP supports) or the value of the config path of "%sys.global.dir%/xcm/${com.sap.dc_name}" should be changed individually for each extended application using the visual administrator to point to the standard XCM settings (something that SAP suggests as a work around but doesn't support).
Again, this problem is mainly caused by the fact that the context parameter of the XCM settings during deployment of any application has been removed from the SDM post CRM ISA 4.0 SP5. Removal of this context parameter from the SDM means that one would have to adopt either approach as suggested by SAP as above.
I hope this helps others out there who are migrating from a pre CRM ISA 4.0 SP6 to a post CRM ISA 4.0 SP6.
Cheers,
Ashok.

Error copying application.xml icons: .../bin-release/assets/icons' does not exist

Hi,
Whenever I try to export the release build I get error from COmpiler during the process that "Error copying application.xml icons: Resource '/Project_Name/bin-release/assets/icons' does not exist." I have specified 4 icons in the -app.xml file of sizes 16,32,48,128 which exist in the path specified and files are not corrupt. I have checked and unchecked the compiler directive "Copy non-embedded resources in the Output file" but that has not helped too.
Can somebody please advise what do I do in this situation?
We are using
FB4 with Flex Hero(4.5) SDK and java heap space specified in .ini files is 1224m
This is somewhat urgent guys...
Thanks
Shubhra

Frank,
Thank you for your answer. I had not checked (will do so tonight).
I had considered it adequate to wipe out the entire system directory (thereby wiping out the integrated weblogic server), but perhaps it was not adequate? I did not specify that this is on the integrated server, but that is the case....
Stuart

How to display total "items" and "amount " in header.jsp in CRM ISA B2B

Hi,
I am modifying header.jsp in standard CRM ISA B2B application. Here we have summary of total number of items and total amount but it is coming in to button and for that below code is there in header.jsp and it display it as button text.
if (!ui.homActivated) { %>
!!" alt="" border="0" height="16" width="20">
</td>
<td class="vertical-align-middle" name="miniBasket" value="<isa:translate key="b2b.header.minibasket.default"/>" >
        <form name="basketForm" action="javascript:show_basket();">
     <input class="green" name="miniBasket" type="button" value="<isa:translate key="b2b.header.minibasket.default"/>"/>
    </form>
</td>
<% } else { %>

<td class="vertical-align-middle" align="right">
!!" alt="" border="0" height="16" width="20">
</td>
<td class="vertical-align-middle" name="miniBasket" value="<isa:translate key="b2b.header.collorder.default"/>">
<form name="basketForm" action="javascript:show_collective_order();">
    <input class="green" name="miniBasket" type="button" value="<isa:translate key="b2b.header.collorder.default"/>"/>
</form>
</td>
<% } %>
Now I want to display total number of items and total amount separately in two different <td> element.
How I can get total number of items and total amount in header.jsp I tried below code but did not get any success.
Insert below line in header.jsp with respective page import statement for class or let me know which class I have to import.
<%
     HeaderSalesDocument hdr =
            (HeaderSalesDocument) request.getAttribute(MaintainBasketBaseAction.RK_HEADER);
    ItemList items =
            (ItemList) request.getAttribute(MaintainBasketBaseAction.RK_ITEMS);
%>
And then I use
<td><%= hdr.getNetValue() %></td>
<td><%= items.size() %></td>
But it is not printing any thing and header page not display at all.
Pl. tell me how to get total amount and number of items in header area. Which class or object I have to use here.
I really appreciated any help from any one.
Thanks and regards.
Ashish Patel.

Hi, I tried another logic. I took value from Standard button, in which B2B application display total items and amount and I hide this field, to another text element.
Now I Am breaking that value in words and stored them in array and then trying to display that array with particular number which contains total item and amount through Java Script on Focus.
But problem here is, It is not getting updated automatically I have to click on new text files to trigger Onfocus event. How I can achieve effect like as soon as Standard button changes it's value which is now hidden filed my new text box should update automatically.
Thanks.
Ashish

Open Catalog Interface (OCI) - Is CRM/ISA ready to be an External Catalog?

I have found much information here and on help.sap.com talking about how to set up an external catalog to be part of our catalog(s). But, there is a severe lack of information to educate myself as to whether our catalog(s) are ready to be added as an external catalog to our customer's SRM system for example.
The only valuable information I have been able to find on how to be sure that our CRM/ISA Partnershop can be used by our business partners in their various (SRM) procurement systems is here:
http://help.sap.com/saphelp_crm40sr1/helpdata/en/73/fd147fcaaf41489508aaac8e3e37b5/frameset.htm
We have a specific request that our CRM/ISA Partnershop be made available via our business partner's SRM system. I can find no guide to help me provide the requested information without basically just guessing on my part.
This is what they provided as a worksheet to return.
I assume the following or would like additional input:
1) They will need a Userid and Password.
2) For Language, we currently only support EN. Would I enter EN or just leave blank?
3) What do the following refer to? (These are the fields as requested and their suggested value by our customer)
~OKCODE       ADDI
~TARGET       _top
~FORCETARGET       YES
~CALLER       CTLG
HOOK_URL       (Assumed to be blank)
4) These are the required OCI fields they would be expecting from the our catalog, but they can accept all OCI Release 4.0 fields...Assuming the connections from the above settings are made properly, will CRM automatically provide the approrpriate detail or do I need to set something somewhere? All the XCM/DCM config settings for OCI seem to deal with an incoming External Catalog, not outgoing.
OCI fields
<input type='hidden' name='NEW_ITEM-QUANTITY[1]' value='3'>
<input type='hidden' name='NEW_ITEM-DESCRIPTION[1]' value='Descriptio'>
<input type='hidden' name='NEW_ITEM-UNIT[1]' value='DZN'>
<input type='hidden' name='NEW_ITEM-PRICE[1]' value='1.62'>
<input type='hidden' name='NEW_ITEM-LEADTIME[1]' value='5'>
<input type='hidden' name='NEW_ITEM-CURRENCY[1]' value='USD'>
<input type='hidden' name='NEW_ITEM-MATGROUP[1]' value='44121704'>
5) Do I need to 'do' anything not listed above to be sure our catalog(s) are ready to perform as requested?
Thanks for any clarification/links, etc
I've spent weeks off and on now to try to determine an answer I could feel confident in.

1/25/07 - Found a bit more info, but still need help determining if there are any additional settings/configs we need to make before starting to test with our Business Partner.
http://help.sap.com/saphelp_crm40sr1/helpdata/en/19/3a74482f5811d5b3890050da4cccf0/frameset.htm
I did these steps already, but have not tested yet:
Customizing and Settings in CRM / Internet Sales
Settings for receiving purchase orders in CRM
Purchase order without reference to a quotation:
In the CRM Business Connector, an XML purchase order is received via HTTP and it is converted into a sales order IDOC. This IDOC is then transferred to CRM and is posted there.
The delivered mapping service expects a purchase order in the OLD_EBP XML format, which is transformed into a NEW EBP XML, xCBL and finally a CRM IDOC XML.
The following settings must be made in CRM:
· Creating a partner profile for the sender
Path in SAP Menu
Tools -> Business Communication -> IDoc-Basis -> Administration -> Partner profile.
Partner type: Customer
Partner number: Number of the sold-to party in CRM
Transaction code: APLI (Individual IDoc processing)
Message type: CRMXIF_ORDER_SAVE_M
(key fields of table EDPP1:
-PARNUM partner number
-PARTYP partner type)
·         To view CRM address management errors in the document, the parameter CRM_USER_LEVEL must be set to value 9.
Path in SAP Menu
System -> User profile -> Own data -> Parameters.
I have asked my Basis contact to look into this portion:
Business Connector
Install a Business Connector 4.0 or higher.
Required packages:
· Sap_crm
· Sap_crm_customizing
· XSLT (only for BC 4.0, not required for BC 4.6)
After processing the purchase order that was received first, an inactive routing rule is created that is completed and activated.
Path in BC
BC Manager -> Adapters -> Routing -> Edit.
Transport: ALE (R/3 IDoc)
SAP Destination:
The ports must be activated and the service EbpXmlToRfc must be accessible before the Business Connector can receive documents.
Some CRM settings are hard coded in the transformations. They are in the file BasicOrderSettings.xsl, that are in the directory ...ServerpackagesSap_crmxsltincludesxcbl2sapcrm_xif.
These are:
Transaction type: TA (standard order)
Item object type: BUS2000131(sales item CRM)
Text ID under which the order text is created in the CRM order: 1000 (customer note)
Make sure that all of the available Business Connector patches are installed.
Our customer contact says they went with WebMethod instead of Business Connector, but I'm hoping we can make it work using BC without having to research yet another piece of the puzzle.
Any additional detail/advice from anyone that's set up their Partnershop to be connected to SRM EBP via OCI?
Message was edited by:
        Mike Anecito
    1/25/07

Product catalog from mdm to crm isa

HI MDM GURUS,
COULD ANYONE PLEASE TELL ME THE STEPS TO REPLICATE PRODUCT CATALOGS DIRECTLY FROM MDM TO ISA (INTERNET SALES APPLICATION)
PRIYA

Hello,
I wish the answer was simple and I get all the 10 points. But, I have lot more to add than just giving a report program name.
Usually the CRM E-Commerce accesses the MDM product catalog as an external catalog. It is not customary to export the Catalog content from SRM-MDM to CRM-ISA. Instead the MDM catalog is Web Enabled for use as an external catalog by CRM-ISA. In the SRM system, the report program
/CCM/PE_START_REG_PUBLICATION
can be used to publish the catalog. Usually, this is scheduled as a background job to run periodically to publish the catalog.
The E-Commerce (CRM-ISA) has Open Catalog Interface (OCI) hooks available to do this. But this needs to be configured in the XCM to access such external catalogs.
Please read the contents in this link for a overview idea of [External Catalog Integration (via OCI)|http://help.sap.com/saphelp_crm50/helpdata/en/2f/86653fac7ab21ae10000000a114084/content.htm]
Also, start from [Service Market Place - SRM|http://service.sap.com/srm] and goto SRM-MDM Catalog to know more about the catalog and see the Export process for other possibilities.
Easwar Ram
http://www.parxlns.com

CRM ISA Software Components required for Netweaver CE 7.1

Hi Experts
We are planning to migrate CRM ISA Application to Netweaver CE 7.1 environment. Currently we are in Netweaver 7.0 portal in which our CRM ISA 5.0 component is running.
What are the Software components required for CRM ISA to be compatable for Netweaver CE 7.1 environment.
Basically we need to know the SCA versions for CRM ISA compatable for Netweaver CE 7.1
Any kind of documentation which describes SCA's and installation steps are very much helpful
Thanks,
cnu

Hi cnu,
Information about CRM Java component should be described in master guide, for example CRM 7.0 , these components are
SAP Shared Java Applications 7.0
SAP Java Data Dictionary 7.0
SAP CRM Java Applications 7.0
SAP Shared Java Components 7.0
SAP Shared Web Components 7.0
SAP CRM Java Components 7.0
SAP CRM Web Components 7.0
SAP IPC Mobile 7.0
TeaLeaf 4.5
you should be able to find the SCA files in service market place using these component name.
Interesting to know why would you migrate from 7.0 to 7.1? or you just want to PoC? I don't think SAP will you support you unless you have made a very good deal with them.
I also heard the version of web channel will bring some really good feature though it's still based on NW 7.0 with ehp, are you going to "migrate" it once again?
good luck,
Denny

Error in JSP's for custom project created for SAP-SHRAPP crm/isa/web/b2b

Hi All,
we have NWDS 7.3, NWDI 7.3, JDK 1.6.
Imported the track, created a new custom b2b project. Added the corresponding dependencied on the project folders.
On build of the custom project, build was finished with some warnings. The depolyment was completed successfully.
We are able to open the XCM settings of the custom project. And even the application for the custom project is running fine, ordes are being saved, without any error.
However, when i open any JSP say order.jsp. It has some set of warnings and errors. The error description says ISACORE jar file is not accessible.
Kindly help, how to solve this issue?
Thanks
Ekta
PS. example of one of the error
Access restriction: The type OrderChangeUI is not accessible due to restriction on required library D:\NWDS
\eclipse\workspace.jdi\0\DCs\sap.com\crm\isa\isacore\_comp\gen\default\public\default\lib\java
\sap.com~crm~isa~isacore~default.jar
when i go to this location the JAR file is available.

all the SC are of version 7.01
Thanks!
     ED7
o SAP_JTECHS.sca     sap.com      SAP_JTECHS      7.02 SP8 (1000.7.02.8.1.20110704191740)
o SAP_BUILDT.sca     This is DTR component it will be in NWDI(DI BUILD TOOL)
o SAP-JEE.sca     sap.com      SAP-JEE      7.02 SP8 (1000.7.02.8.1.20110705065623)
o SAP-SHRJAV.sca
     SAP SHARED JAVA COMP. 7.01//
SAP-SHRJAV      701 SP4 (1000.701.0.4.6.20110722065102)
o SAP-SHRWEB.sca
     SAP SHARED WEB COMPONENTS//
SAP-SHRWEB      701 SP4 (1000.701.0.4.6.20110722073940)
o SAP-SHRAPP.sca
     sap.com      SAP-SHRAPP      701 SP4 (1000.701.0.4.6.20110722064714)
o SAP-CRMJAV.sca
     CRM JAVA COMPONENTS 7.01//
SAP-CRMWEB      701 SP4 (1000.701.0.4.6.20110722064233)
o SAP-CRMWEB.sca
     CRM JAVA WEB COMPONENTS 7.01///
SAP-CRMWEB      701 SP4 (1000.701.0.4.6.20110722064233)
o SAP-CRMAPP.sca
                    sap.com      SAP-CRMAPP      701 SP4 (1000.701.0.4.6.20110722063254)
o SAP-CRMDIC.sca
     sap.com      SAP-CRMDIC      701 SP4 (1000.701.0.4.6.20110722063636)
o SAP-IPCMSA.sca
     CRM IPC MOBILE 7.01///
SAP-IPCMSA      701 SP4 (1000.701.0.4.6.20110722064529)
o STRUTS.sca
     This was for only CRM 5 I think you should ignore this SC    Note 917001 - XCM configuration failes on OS/400
o TEALEAF.sca     This was for only CRM 5 I think you should ignore this SC   Note 900660 - TeaLeaf RealiTea Version 4.5 for CRM 5.0

SAP CRM ISA for B2B B2C How I can set customize error page in SAP J2EE 6.40

Hi,
I am trying to change default error mesaage which is comming from SAP J2EE engine in SAP CRM ISA B2B and B2C application.
I want to set different customize error(400, 401,403,500 etc..) pages designed in HTML in B2B and B2C of SAP CRM ISA application.
If any one has any idea how to do it pl. let me know.
Thanks.
Ashish Patel.

Hi,
Except for the application error pages you should also keep in mind that some error pages are generated by SAP Webdispatcher - presuming you are using one in front of your J2EE-Engine
You find some information about this type of error pages under <a href="http://help.sap.com/saphelp_webas630/helpdata/en/f6/3c0b0389cea34ba66f10d62b718a1a/frameset.htm">help.sap.com</a>
Best regards,
Frank

******urgent********* crm isa 5.0 Application,xml help!!!!!!!!!!!!!!!!!!

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urgent*** crm isa 5.0 Application,xml help!!!!!!!!!!!!!!!!!!