USB 2.0 ports on MS-6398E board

I'm new to the MSI forums so bear with me if my style of posting is not yet quite right.
I've got an MS-6398E motherboard and in Win2K the Device Manager lists one USB 2.0 root hub and 3 USB root hubs (no numeric designation).
When I check the properties sheet for each root hub the USB 2.0 root hub shows 6 ports available and with a single device on each of 2 of the other 3 hubs it shows 1, 1 and 2 ports available.
Patently something is not right because it seems that I have 12 ports in total on a motherboard that only has 6 to begin with.
Ideally I would like the 2 devices I currently have plus any future devices to run off the USB 2.0 ports because they're faster.
So I'm open to suggestions.
Thanks in advance.

I just installed my new GNB Max a few hours ago and it uses the same ICH4 southbridge as your board so therfor all the peripherals are the same.
I also see 6 ports on the USB2.0 hub and 2 on each of the other ones.
Looks normal to me since they all seem to work.

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The fix is a new logic board. It might be tempting to turn off the computer and start poking around inside to fix it yourself but you risk separating the port from the logic board and doing even more damage.

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Thanks Grant,
The battery is a start and something inexpensive to replace.
I did do a PRAM reset (command + option + P + R) and was able to hear the chime 4 times. I tried resetting it a number of times over the past week, as well as yesterday with no success in reviving the USB ports. But isn't it weird that my USB powered speakers work by plugging them in any USB port (with the mini jack pugged in the back or front earphone plug)?
I did not use the USB ports on the keyboard until yesterday, so that is not the cause of the other USB and FW800 ports failing. But I'll follow your suggestion and not use them except for the mouse.
Another weird thing that happened yesterday, I have 16GB of RAM and I spent all day trying to troubleshoot a RAM issue that is magically fixed after leaving the computer on overnight to do an extended Hardware Test. The issue was:
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- a red LED light appeared on the top riser
- first I thought I had isolated the faulty RAM bar, and then a second one
- Then going pair by pair again, I no longer saw the LED light
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Jeff·Þ·Bohrer wrote:
What is the USB-Serial chipset?
The FTDI drivers offer some latentcy optimizations. Others do not.
Most TI MSP430 boards have their own build in USB interface based on the TUSB3410 from TI and the according driver for it is the TUSBWINVCP package. Nothing to do with FTDI.
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a division of Test & Measurement Solutions

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Quote from: Svet on 12-August-13, 01:32:52
you can try attached one.
next time start new own topic.
topic splited.
Many thanks, Svet
Now it's work fine.
As I understood, this is BETA version 17.21.
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Here is what I did.
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It connects the devices (for example those which are powered by the computer turn on their lights when I plug in them in the port), but they don't appear in finder's devices list.
I've already tried to resetting PRAM, VRAM and SMC.
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Hi there @BarryKatz1
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you have an intermittent USB connection and that the connector seems loose. I am happy to help, and as you surmise, this is more of a hardware issue.
I certainly feel your pain, I have a notebook that my young son pulled down (more than once) and each time I lost a USB port due to damage, and of the three I had on that notebook, only one still functions.
The port is a part of the notebook's mainboard, so the main remedy is a board replacement. You will find the part and part numbers in the service guide, on page 25 of 81.
HP Spectre 13 Pro Ultrabook and HP Spectre 13 Ultrabook Maintenance and Service Guide
About the only other thing you can try is a new USB cable for the device, just in case the problem is more cable related.
I hope this helps.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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Quote from: Fredrik on 20-September-11, 01:22:03
Some times Windows gets confused during installation, if there are strange things attached. USB before Windows for example is n o t a good idea.
Use absolute minimum parts for the installation of Windows, no extra USB things, PCI-cards, hard disks, sticks of memory etc. As little as possible!
You can add all things after the installation is completed.
A new Windows installation, then.
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Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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I work on behalf of HP

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For those who come here...try this forum: http://whirlpool.net.au/forum-replies-archive.cfm/697583.html
Many successful ideas given there.
I have now updated my registry mechanic (http://www.regcure.com/order/ta/registration/), and now trying a free driver detective software (http://www.liutilities.com/products/campaigns/affiliate/offer/infdump/rb/). I don't understand how to download .inf files from here...http://www.infdump.com/inf-files/U_1.html because when you press download the screen displays a text message of the contents of the file and doesn't download it at all...ho hum dee dum....

USB 2.0 ports on MS-6398E board

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