Usb drive - ftp connects but no folders/files listed

I am sure it is something on my end, but I can't get any folders/files to show up when i ftp to my conencted usb drive.
In the linksys control panel, I have created users along with passwords. I created one user with read/write capabilities and another with just read capability.
using both a browser and cuteftp, i can connect to either account with no problem, but no files show up , it is just blank.
Thinking it may be a directory issue, I connected using cuteftp and pointed it at the directory i wanted . Again, it connected just fine but no files were listed (it is all music files)
When I am connected, with cuteftp, it appears to show me in the root directory just a / - which is why i tried pointing it to the correct directory /music.......
I am connecting using port 21 as shown in the linksys control panel.
any suggestions appreciated.
I do have access to the drive locally in my network. All of my computers can see it and share the files.....just can't get the ftp to work.
thanks

Have you assigned correct shares to those users you have created? And can you also give the exact model / brand of your device so it would be easier for other users as well.
If everyone needs to believe in something, I believe I'll have another beer..

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