USB SuperDrive set up?

I recently purchased a Macbook Pro, and I had to purchase a USB SuperDrive as well. When I go to plug in the SuperDrive into the USB port, nothing happens. Nothing appears onscreen or in the finder. I have updated my software like it said to in the guide, but still nothing happens. I've tried to put DVDs into the drive, but they don't get "sucked" in like you would expect them to. I'm afraid to stick the DVDs in all the way in case they get stuck.
Is there anyway I can set up the SuperDrive at home, or am I better off just taking it to the Apple Store and having them try to fix it?
Thank you.

This us the Bluetooth forum.
Having said that, have you contacted the manufacturer of the drive for help? Most external drives are "plug and play."
Barry

Similar Messages

  • How to get an Apple USB Superdrive to be recognized in Windows 7 VM

    Hello,
    I have just installed Win 7 VM under FMWare Fusion 7.x, and cannot get Windows to recognize the USB external Superdrive.  I go up under Virtual Machine and click to connect, it says it will and do I want it to always do this?  I click YES.  And nothing.  When I look under USB and Bluetooth drives, SATA is the one selected, but USB is not a choice.  Just SATA, IDE, and SCSI!!
    If I unplug the drive and plug it back in several times, MAYBE it will be recognized, and sucks the DVD in.  Once it actually let me install software.  But that was it.
    I had it set to ask what to do, so I could pick windows or mac, and it did to that, so I know it is recognizing the drive is plugged in.  I then set it to always be windows, but does not matter.
    I got error saying device requires installation of Apple Bootcamp driver disk in the virtual machine.  NOT sure why, since I am not using Bootcamp at all.  However, I went thru the motions in Bootcamp Asst, downloaded the driver from the machine with the VM, and saved it to a thumb drive.  Relaunched the VM, went into the thumb drive to set up, and it comes back with error, this cannot be installed on this system.  What?????
    So I am in a loop right now.  REALLY need the VM to recognize the external Apple Superdrive, so need to know how to accomplish this.
    VMWare Tooks are installed, and VMWare is up to date.  As is Windows.
    Thanks,
    Lisa

    Hi,
    As mentioned in my initial post, it's an Apple USB Superdrive.  A generic drive works, but the Apple one does not, or works sporadically.  Seems to me that Win 7 does not have the right driver for it, but no idea how to get it.....
    Thanks,
    Lisa

  • Use several USB SuperDrives on a Retina MBP

    I've got DVDs of different regions. I know there's a limitation for changing your region in OS X (and other operating systems), so after changing your region a few times, you can't change it anymore, so you can't play DVDs from another region anymore. I'm not completely sure, but I think this limitation is not software bound, but hardware bound.
    That's why I'm wondering if it's possible to buy a seperate USB SuperDrive for each region? So, I just buy three USB SuperDrives, I connect one of them, put a region 1 DVD in it, OS X asks me to set the region to region 1 and then I can use that USB SuperDrive for region 1 DVDs. Then I connect another USB SuperDrive, put a region 2 DVD in it and OS X asks me to set the region to region 2. Then I connect the third USB SuperDrive and set it up as a region 3 drive.
    Is this possible? After watching a region 3 DVD, can I just connect the region 2 drive to watch a region 2 DVD? Can I connect two USB SuperDrives at the same time? For example the region 1 drive and the region 3 drive and I can just put a region 1 DVD in the corresponding drive to watch the movie?
    How about connecting the MBP to a television with HDMI? Can I just watch my DVDs with the DVD Player app using HDMI or is this not supported. I'm asking, because I've read AirPlay doesn't support streaming DVDs to an Apple TV. Does HDMI support this?
    Thanks in advance.

    You can follow the instructions here to copy your installation disc over to a USB jump drive: http://lifehacker.com/5347382/wintoflash-turns-your-windows-installation-dvd-int o-a-usb+based-installer

  • Why is my new USB Superdrive not working?

    When I connect my new USB superdrive (external disc drive) to my iMac, it doesn't show on my list of devices in Finder or on the desktop.  I took it back to the store and it works on the store's iMacs. My eReader and USB memory stick both work.
    Is there something I have to set in Preferences or software I have to load?

    What year is your Mac? Is this the one you got?
    http://store.apple.com/us/product/MD564ZM/A/apple-usb-superdrive#overview-4
    It only works with the new 2012 iMacs (which would explain why it works with the Macs in the store) and a couple of other models.
    You could try an SMC reset:
    http://support.apple.com/kb/HT3964
    and reset the PRAM:
    http://support.apple.com/kb/PH11243
    If that does not help and yours is a late 2012, then I have no answer for you except that unless someone else chimes in with one, I'd call Apple if you're still covered by the warranty or go back to the store.
    Additionally, my LaCie external burner does not show on the desktop unless I have a disk inserted.

  • How to share USB superdrive?

    I'm trying to share my Macbook air's USB superdrive with my iMac (the iMac's superdrive broke for the 3rd time in 2 years time). How can I do this?
    I set my Macbook air to share it's external superdrive, but it doesn't shw up on my iMac as a remote drive. How can I do this? I read http://support.apple.com/kb/HT5287 and it doesn't provide the solution.

    The superdrive is connected to a USB port on a cinema display, which on its turn is connected to the macbook air.
    Your SuperDrive will need to be directly connected to your MacBook Air.  Unfortunately (and for reasons, which to this date years late, I have yet to understand) Apple has designed the SuperDrive to ONLY work with Macs which do not come with a built in SuperDrive.  There's some debate between it being something they've done with the USB ports or drivers... but regardless, it will only work plugged directly into the Air.
    With the SuperDrive connected to the Cinema Display... can you see it with your Air?  This is a bit of a unique configuration and I haven't heard of anyone trying to use a USB SuperDrive this way.

  • Usb superdrive won't burn cd

    When I try to burn a cd using my external usb superdrive I get an error: "The attempt to burn a disc failed. An unknown error oc
    curred (-3)."
    I have tried numerous discs and get the same error.  The drive reads pre-recored music cds and dvds...just doesn't burn.
    Any ideas.
    Thank you

    Hi Steve.
    I'd try an optical drive cleaning kit. It may just be a dirty laser. Doing this has been known to resurrect drives before.
    Incidentally, I think it is better to let the software determine the burn speed, by having automatic as the setting.

  • USB superdrive not working with Mac Pro

    Is there a trick to getting a USB Superdrive working with a Macpro?
    The drive in the Macpro no longer ejects and have tried connecting the USB drive to both the front and back ports - does it not work with Mac Pros?
    Any pointers in the right direction would be much appreciated.

    I had a problem my superdrive. It would play dvd's and cd's that were already burnt but would not burn blank DVDs or CDs- in the recent past it had no problems burning. In addition, the Finder would not display the superdrive. When I put a blank disc in it would go to Disk Utilities and would not allow burning. With help from Apple I discovered the problem-- The settings in CDS & DVDs had been changed from When you insert a blank DVD/CD "Ask what to do to  to  "GO to Disk Utilities". If this sounds like your problem try changing the settings to this:
    Try going to; System Preferences/ CDs & DVDs
    Change these two settings to this:
    When you insert a blank CD: Ask what to do
    When you insert a blank DVD: Ask what to do
    NOTE: If they are already set to this you probably have a different problem. If they are set to Go to Disk Utilitiy this is probably a solution.
    And
    Then go to Finder Preferences
    Make sure that under "Show these items on desktop:" that the checkbox for CDs, DVDs, and iPods is checked.
    Try to burn the DVD again (reload Disc- perhaps restart) and try again.
    Don't know how these setting changed but they did. It worked for me.
    Message was edited by: pj176

  • External USB SuperDrive-cannot get it to work-need driver for it?

    CD driver in my IMAC gave up . I tried several externals, that didn't work
    Broke down and bought Apple External USB SuperDrive.
    The store said just plug it in, and it will work.
    Nothing! Is there a driver needed for it for 24" Intel IMAC, with Snow Leopard.
    Supid to buy it from Best Buy, instead of the Apple Certified repair store, I guess.

    Ah. You're looking to *play* discs, not just burn them! No, burning is not necessary - you mentioned a Super-Drive, which has the burn capacity and I though that was your main agenda. It's more basic than that. Okay, I got it.
    Does the DVD player come up when you insert a DVD?
    If not, there is a control panel in the System Preferences - in the Hardware settings.
    The CD's & DVD's control panel. (It's furthest on the left, second row down)
    Open that and there are the 'what to do's' for blank and burned/premade discs..
    Make sure that the setting for 'When you insert a video DVD' is set to open the DVD player.
    The 'radio bar' button to the right will open a drop-down menu and it should be set to play the disc, but if someone got in and fiddled with it, God knows what the settings can end up..
    (The DVD app is not loaded in the Dock, by default and it should be! If you use the DVD player alot, go and drag the program straight out of the Applications folder and drop it wherever you like down inside the Dock!)
    If the DVD player is not working for whatever mysterious reason, the second option is to try VLC (http://videolan.org) it is free, and is THE most robust media player for almost every type of video there is.
    Install that and go into the System Preferences and back to the CD/DVD panel and set the machine to use VLC when you put in a DVD. See what that gets.
    Good luck! I'll leave you tonight and will check in tomorrow... Goodness, it's after 2 a.m.. I'm off to sleep.

  • Problem installing software using USB SuperDrive

    Hi You Clever People Out There
    I've tried to search previous enquiries, but from what I can see there are similar issues but not specifically one to match my problem... So thanks in advance of any help you can offer and apologies if I'm doing something really dumb....
    I've been trying to load some software (Vectorworks and Photoshop Elements, specifically) using the USB SuperDrive, which I understand should now be compatible with my latest model iMAC 27'' (I bought it last month)
    However, I seem to have lost permission rights as when I click on the installation file I get a message saying 'the application can't be found' (same for both discs / programmes). When I go to 'Get Info', the Sharing & Permisions states 'you can only read', with no apparent options for changing the setting
    I can load and watch DVDs and the SuperDrive flags up in Finder as 'remote disc', but when I try to Get Info for this, I just get 'General' and 'Preview' categories. A third category 'More Info' does not load  - it just shows a continuoisly spinning dial with the message 'Fetching...' - or at least doesn't appear to as I've let continue for over 30mins
    Prior to this I had succesfully installed the programmes on my PC - which I am planning to phase out in preference to the MAC - and both the disks are formatted for MAC OS Standard 
    Needless to say I've tried the 'switching on/off' and therfore exhausted my IT support tool repertoire:-) so hopefully there's enough info here for someone to recognise what's going on.

    The Disk Utility repair disk can't be run on the boot disk from the boot disk.  You must boot into another hard drive and run Disk Utility from it on your boot drive. Or you can try booting into the Recovery HD that Mt. Lion creates.  There you can run Disk Utility.  I'm not sure if you can repair disk with this method but it's worth a try. I've only used it to reinstall the system on my iMac. Apple - OS X Recovery restores your Mac with a few clicks.
    Another possibility is to boot into Safe Mode, Mac OS X: Starting up in Safe Mode.  During startup it will run some of the repair routines that disk utility does.  That may be sufficient.  Reboot and verify the disk again with DU.

  • USB Superdrive and my new 15" Retina display MacBook Pro

    This probably sounds stupid, but I recently purchased a new 15" retina display Macbook Pro. A week after I brought it home, I went to put in  a DVD, and discovered it didn't have a built in CD/DVD drive. (DUH - first one I ever bought that didn't have one - so much for old guy assumptions.) So, I went out and spent more money on an Apple USB Superdrive, which the Apple store employee cheerfully told me was simply plug and play into the USB port. I plugged, and it won't play. In fact, after 15 seconds, it automatically ejects the CD/DVD. The instructions that came with the Superdrive said "plug and play." That was it. What can I do to get this thing to work??

    I really feel like an idiot. I took the Apple USB Superdrive and the computer back to the Apple Store and told the employee it didn't work. He said, "Sure it does. I have one hooked up at home on the exact same computer. (MacBook Pro 15" with retina display) He plugged it in, inserted a DVD, and, lo and behold, it worked perfectly. What a shock! Now, here's the kicker. The Apple USB Superdrive had been packed in the box upside down. The bottom of the Superdrive is black with a beautiful Apple logo on it. The top of the Superdrive is the plain burnished silver color with no identifying marks or logos. I had set it on my desk the way it came from the box - UPSIDE DOWN ! With the Apple logo on top, I had been loading the CD's/ DVD/s upside down. Of course it's not going to work that way! It now functions perfectly after I was shown that I had the Superdrive upside down on the desk. I tell you, it's tough to get old. A nice little Apple logo on top of the Superdrive instead of on the bottom might have helped too. Problem solved......

  • DVD-R or CD-Rs won't mount USB Superdrive MBP 15 inch retina

    Dear all,
    I have a MBP 15inch 2.3 GHz Intel Core i7 running OSX 10.9.5 and purchased an Apple usb Superdrive to burn discs.  I have tried inserting Verbatim DVD-Rs and Maxell CD-Rs but they won't mount.  Looking on the fora, I have tried repairing disk permissions but that hasn't helped.  Apple's own superdrive troubleshooting article doesn't help either.  The discs are not ejected - once inserted the drive makes some noise then stops.  Using Disk Utility I can eject the disc.
    Baffled.

    I've sorted it.  I just had to go to System Preferences and choose my preferences for when I inserted a blank disc.  Because the MBP doesn't have an internal disc drive, all the options were set to "Ignore".  I replaced this with "Open Finder" and - Hey Presto - the disc DOES mount now.  I can now successfully burn photos from Aperture to DVD-R.

  • How to connect USB superdrive with macbook pro?

    How do I connect my USB SuperDrive with my MacBookPro?

    You should also ask this in the MacBook Pro forum. This is the forum for the white and black plastic MacBooks that were discontinued in 2010. You should also post this question there to increase your chances of getting an answer.
    https://discussions.apple.com/community/notebooks/macbook_pro

  • New iMac 27"  and just plugged in a Apple USB superdrive and get message, "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled."  I am trying to load Office mac2011  what to do?

    I have a new iMac 27"  and just plugged in a Apple USB superdrive and get message, "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled."  I am trying to load Office mac2011  what to do?

    If you just bought the iMac and the Sjuperdrive take the superdrive back and get a refund. The by any other brand external DVD drive that connects by USB and try that. Most come with a Y USB cable to allow you to connect to 2 USB ports to supply enogh power to the drive IF Needed.
    Or take both back and get a refund on both, you have 14 days to return it no questions asked, and buy another iMac and some other brand external DVD drive.

  • My USB Superdrive is no longer recognised what do I do?

    I recently purchased a USB Superdrive with a new Macbook Air. I have used it twice and now it is no longer recognised by my laptop, so I can't use it.
    Someone said this might have something to do with settings in Lion, and that an update may have been the problem.
    Would anyone know how to fix this??

    Zap the PRAM and Reset the SMC, then try again.

  • How do I install an apple usb SuperDrive with my macbook that already has a superdrive but doesnt work?

         I bought a macbook off of a friend but the CD drive to the computer doesnt work and was broke awhile ago. I needed to install some software onto this computer so I bought the Apple USB SuperDrive thinking it would work, but later finding out that it is only compatible with macs that dont have a superdrive built in. An Apple support technician told me that it could be done through a process, but she couldn't help me with. So it would be greatly appreciated if someone can help me with this problem. Thank You!

    There is some useful information here about the process mentioned:
    http://www.hardturm.ch/luz/2011/10/how-to-make-the-macbook-air-superdrive-work-w ith-any-mac/
    Of course you need to be very careful with any use of Terminal.

Maybe you are looking for

  • Viewing iPhoto files in finder

    I haven't been able to look at my iPhoto picture files through finder or adobe bridge ever since I got Leopard. It shows the iPhoto icon but there are no extensions from that and clicking on it only opens iPhoto, which is no help because I want to op

  • What are the new features in the new ipod touch?

    So for the new iPod Touch that came out on October 12th, what are the new features that they have? I can't find any difference between the last iTouch and this new iTouch.....plz tell me!

  • Smartform Dynamic Page Format

    hi IS IT POSSIBLE TO HAVE DYNAMIC PAGE FORMAT IN SMARTFROMS. EXAMPLE: DEPENDING ON ONE CONDITION I NEED TO PRINT THE PAGE EITHER IN LANDSCAPE OR PORTRAIT. PLEASE HELP ME. THANKS IN ADVANCE. KIRAN.

  • Audition CS5.5 supports presonus faderport ?

    Hello, does the Presonus Faderport works well with Audition CS5.5? How i will connect and what files must be installed? Which function works exactly of my faderport in Audition? Is there any Patch from Adobe? Thanks Rrobert

  • Is this runtime polymorhpism?

    For an assignment i'm doing we must use runtime polymorhpism (dynamic dispatch). I have three classes, Encryption (superclass), Caeser and Mixed (subclasses). Encryption is an abstract class with an abstract method called encrypt of which Caeser and