User Mapping not fully available

Hi, each time i want to do a user mapping i have the following error:
  Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin
User Mapping not fully available..
Exception id: 09:43_09/11/04_0002_1358150
See the details for the exception ID in the log file
This is the message i have found at the server log:
#1.5#0008541F9918004D0000006E00000CF80003E872B1EAA51E#1100004239000#/System/Server#sap.com/irj#com.sap.portal.portal#Administrator#281####f126dea0324c11d98bd10008541f9918#PRT-Async 0##0#0#Error#1#com.sap.portal.portal#Java###Exception ID:09:43_09/11/04_0002_1358150
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
Component class : com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent
User : Administrator
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:376)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:389)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:534)
Caused by: com.sapportals.portal.prt.component.PortalComponentException: PortalComponentException
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doHandleHTMLBEvent(UserMappingAdminComponent.java:408)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doContent(UserMappingAdminComponent.java:137)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     ... 7 more
Caused by: com.sap.security.api.umap.UserMappingNotAvailableException: User Mapping not fully available.
     at com.sap.security.core.umap.imp.UserMappingDataImp.storeLogonData(UserMappingDataImp.java:545)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingDataModel.saveLogonData(UserMappingDataModel.java:508)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminDataModel.saveLogonData(UserMappingAdminDataModel.java:179)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingComponent.doHandleHTMLBEventSave(UserMappingComponent.java:157)
     at com.sapportals.portal.prt.component.usermanagement.UserMappingAdminComponent.doHandleHTMLBEvent(UserMappingAdminComponent.java:231)
     ... 11 more
I have redeployed com.sap.security.usermapping.par.sda but nothing happens.
Someone knows how to solve this problem?
Thanks

Hello Pablo,
Do you know where I can download the "SAP JAVA Cryptographic Toolkit"?
I've tried to download it from service.sap.com/download under-> "Download  SAP Cryptographic Software"  but it seems that it's not in there.
Thanks in advanced,
Kobi.

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