User name as sender in notification workflow

Hi all,
My requirement is that when sending the notification to the user from workflow ,
i need the sender name as initiator of the workflow ????
please help me out ...
According to the Design the task SENDTASKDESCRIPTION (background task) is displaying only the sender name as Batch name(report Schudled in back ground) i need this name to be changed..
Thanks in advance..
Dhava.

HI Dhava ,
Background tasks in workflow are performed through generic user WF-BATCH.
As a part of manual maitenance of WF-BATCH , you can assign an email id to it .
Then all emails will flow through that mail id .
But if you want everytime the sender should change as per changing
wf-initiator , this can be achieved through a custom BOR using FM SO_NEW_DOCUMENT_SEND_API1.
hope this helps.
Thanks,
Sahiba

Similar Messages

Include agent name/SAP user name of recipient in notification - SWNCONFIG

Hi,
May I know if it is possible to personalize the notification message (via SWNCONFIG) to include the name or user name of the recipient, for the notification sent ?
Example : The leave notification will have the content with the name of the recipient on it :
Dear Mr ABC,
You have outstanding workitem pending your approval ....
Thanks.
Regards
Kir Chern

I think you will have to write your own class for message construction. I am not sure exactly which of the classes is responsible for putting the prolog into the message. I thought CL_SWN_NOTIF_WORKFLOW when I wrote the text below, but it seems to be more on an individual item level (not for collective messages).
It could be the category handler CL_SWN_CATEGORY since this is where granularity is set. It could even be the message template handler (e.g. CL_SWN_MESSAGE_STD). It could even be the BSP that is referenced by the message template handler.
Some debugging should help you along the way... Sorry I can't be of more assistance.
The class CL_SWN_NOTIF_WORKFLOW implements interface IF_SWN_NOTIF which has the method GET_BODY (among others).
Write your own class, inheriting from CL_SWN_NOTIF_WORKFLOW - no wait, the bright people working for SAP decided to make the class FINAL.
Write your own class, implementing IF_SWN_NOTIF. Simplest workaround is probably to have a private attribute of type CL_SWN_NOTIF_WORKFLOW and just pass the calls on. The implementations of protected methods will of course have to be copied.
Hmmmm... it is probably a lot easier to create a copy of CL_SWN_NOTIF_WORKFLOW, there are a lot of protected attributes as well.
Anyway, in your implementation (which will now just be a change of the copy) of method GET_BODY you can use the protected member variable M_USER_REF to find the name that you wish to include in your greeting.

Wrong Outgoing Pop Server User name when sending message

When I send a message mail tells me message is rejected by server. Looking at the user it is incorrect.
If I restart mail, it asks me to confirm my passward and shows the correct outgoing server and user information. When I attempt to send, it says it rejects the user, (it's different from original login)
Using Mail's connection doctor, it is able to connect correctly to the correct outgoing server
I've tried deleting outgoing servers and re-entering, trying different methods, such as adding several outgoing servers, deleting all servers, using server without password authent.
Everything I try seems to revert to Mail trying to send with an incorrect user.
Also rebooted, didn't help.
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Bill

Well, fortunately, after some digging on yahoos website, I found the solution to my problem.
My web / mail server is through Yahoo. The stated POP / SMTP Server settings have changed!
Below is posted on Yahoos site: (after login)
Your POP/SMTP Settings:
Incoming mail server (POP3): pop.bizmail.yahoo.com
Use SSL, port: 995
Outgoing mail server (SMTP): smtp.bizmail.yahoo.com
Use SSL, port: 465, use authentication
Account name/user name: [email protected]
Email address: [email protected]
Password: Your Business Email password
for instance, my old settings for email address [email protected]:
Incoming / Outgoing server address is still the same.
old login: info%sydewayz.com
new login: [email protected]
from "%" to "@"
And most important, now must use "SSL" - server Port "465" for outgoing mail
and of course password authentication.
Hope this info helps!
Yakpasua Zazaboi
[email protected]

Human Workflow is not sending Email notifications to AD users

Hi,
I'm trying to send email notification to the assigness from workflow. If I use the weblogic users with email attributes, Its sending mails. But once I switch to AD and use the AD users it's not. I have made the AD provider to be the first in the list and also able to login to the worklist app using the same user. Problem is that it's not sending mails.
Can anyone please help soon.
Regards,
Thejas

Can you explain what are AD users and how they are created(APIs)?
Please check that the user exists in wf_local_roles table.
select name,notification_preference, email_address from wf_local_roles where name = <AD Username>
In order to send email notification, the user/role should have the proper email addresses and notification preference set to MAIL* i.e MAILHTMl, MAILHTM2, MAILATTH, MAILTEXT..etc

How to send the notification email to users which are in workflow in ucm

Hi All,
Does anyone know how to configure ucm to send the actionable notification email to particular users in workflow?
Please Help!!!!

The send mail function will send mail to the users and or alias in the workflow step where you invoke it. The IDOC script guide will help you with implementing these kinds of things.
http://download.oracle.com/docs/cd/E10316_01/cs/cs_doc_10/sdk/idoc_script_reference/wwhelp/wwhimpl/js/html/wwhelp.htm
IDOC script by usage / Workflow
wfNotify is the one you want to look at specifically.
Workflow
The following Idoc Script variables and functions are related to workflows.
Configuration Variables
isRepromptLogin
IsSavedWfCompanionFile
PrimaryWorkQueueTimeout
WorkflowDir
WorkflowIntervalHours
Global Functions
getValueForSpecifiedUser
Workflow Functions
wfAddActionHistoryEvent
wfAddUser
wfComputeStepUserList
wfCurrentGet
wfCurrentSet
wfCurrentStep
wfDisplayCondition
wfExit
wfGet
wfGetStepTypeLabel
wfIsFinishedDocConversion
wfIsNotifyingUsers
wfIsReleasable
wfLoadDesign
wfNotify
wfReleaseDocument
wfSet
wfSetIsNotifyingUsers
wfUpdateMetaData
Other Variables
AllowReview
dWfName
dWfStepName
entryCount
IsEditRev
IsWorkflow
lastEntryTs
SingleGroup
wfAction
wfAdditionalExitCondition
wfJumpEntryNotifyOff
wfJumpMessage
wfJumpName
wfJumpReturnStep
wfJumpTargetStep
wfMailSubject
wfMessage
wfParentList
WfStart

Send email notification including file name and description, when users upload files to particular sub-folders?

In my site collection i have a document library and document library has customer folder, each Customer folder has 4 sub-folders. i want to send email notification with file name and description to group and users, if they upload any files to Particular
folder name "Final" not others 3 folders. would it possible to accomplish this solution? if yes please suggest which way i can do that.
Note: we have different groups of people, for example Team A and Team B. if files uploaded by any member of Team A, notification should sent to only Team A and specific people not Team B.
Thanks in advanced for any help!

Hey Rakib,
You can add your group and those other people in To field of send mail activity. Have below snapshot for your reference.
If Current Item URL Contains FolderName (i.e. Final) & Is Current User a member of of Team A
Send Email to Team A; People1; People2;
Thanks. Please mark as an answer if it helps.

Send a notification the Affected User of a Work Item when a containing Activity is updated

Hi Everyone,
I am using SCSM 2012 R2 and I have read widely about how to send am email notification to the affected user of a parent service request or incident when an activity is updated or created, with no success.
Most of the info I have read is years old and I am wondering if it no longer applies to SCSM 2012 R2.
One example of something I have tried is this: http://www.scsm.se/?p=948
This is a perfect example of what I am trying to achieve but when I try and import the management pack after applying the changes in the above listed blog it will not import because of errors.
Am I doing it wrong or is it because R2 does not support the changes outlined in the blog linked to above.
Thanks in advance.

Thanks for your reply.
Yes what I want to do is notify the affected user and assigned to user of the parent incident or service request, when an activity is updated or closed.
I have successfully created a notification that will show all of the content including the affected user details, as well as the ID and title of the parent service request or incident, but it is just not being sent to the affected user or assigned to user.
Following is the management pack xml file that is not working, when I make the modifications suggested by the blog I listed above I get different import errors:
<ManagementPack ContentReadable="true" SchemaVersion="2.0" OriginalSchemaVersion="1.1" xmlns:xsd="" xmlns:xsl="">
<Manifest>
 <Identity>
 <ID>ManagementPack.4ed50994ea2c429b90c35ce575497978</ID>
 <Version>7.5.3079.0</Version>
 </Identity>
 <Name>CSG Activity Configuration Library</Name>
 <References>
 <Reference Alias="EnterpriseManagement">
 <ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Console</ID>
 <Version>7.5.3079.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 <Reference Alias="CustomSystem_Notifications_Library">
 <ID>System.Notifications.Library</ID>
 <Version>7.5.3079.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 <Reference Alias="CustomSystem_WorkItem_Library">
 <ID>System.WorkItem.Library</ID>
 <Version>7.5.3079.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 <Reference Alias="WorkItem">
 <ID>System.WorkItem.Activity.Library</ID>
 <Version>7.5.3079.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 <Reference Alias="CustomSystem_Library">
 <ID>System.Library</ID>
 <Version>7.5.8501.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 <Reference Alias="SystemCenter">
 <ID>Microsoft.SystemCenter.Library</ID>
 <Version>7.0.8433.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 <Reference Alias="SystemCenter1">
 <ID>Microsoft.SystemCenter.Subscriptions</ID>
 <Version>7.5.3079.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 <Reference Alias="EnterpriseManagement1">
 <ID>Microsoft.EnterpriseManagement.ServiceManager.UI.Administration</ID>
 <Version>7.5.3079.0</Version>
 <PublicKeyToken>31bf3856ad364e35</PublicKeyToken>
 </Reference>
 </References>
</Manifest>
<TypeDefinitions>
 <EntityTypes>
 <EnumerationTypes>
 <EnumerationValue ID="Enum.0310a1967d4f45fda23ea464a60b1ef2" Accessibility="Public" Parent="WorkItem!ActivityStatusEnum.OnHold" Ordinal="0" />
 <EnumerationValue ID="Enum.1a178a8e99424d5aa802d8cf11c5a2e6" Accessibility="Public" Parent="WorkItem!ActivityStatusEnum.OnHold" Ordinal="1" />
 <EnumerationValue ID="Enum.68058de61b104017a4d178194de3e488" Accessibility="Public" Parent="WorkItem!ActivityStatusEnum.OnHold" Ordinal="2" />
 <EnumerationValue ID="Enum.283f7ddd56634128830734de08c73640" Accessibility="Public" Parent="WorkItem!ActivityStatusEnum.Cancelled" Ordinal="0" />
 <EnumerationValue ID="Enum.100aa0a706714eec8b7b5c7b990d1e65" Accessibility="Public" Parent="WorkItem!ActivityStatusEnum.Cancelled" Ordinal="1" />
 </EnumerationTypes>
 </EntityTypes>
</TypeDefinitions>
<Categories>
 <Category ID="Category.cd3bac78d7554867a0d2ece6caae3924" Value="EnterpriseManagement!Microsoft.EnterpriseManagement.ServiceManager.ManagementPack">
 <ManagementPackName>ManagementPack.4ed50994ea2c429b90c35ce575497978</ManagementPackName>
 <ManagementPackVersion>7.5.3079.0</ManagementPackVersion>
 </Category>
 <Category ID="ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration4337717a_fe4d_4c35_92d1_9f311386c4dc.Category" Target="Template_3eb58722beb54dcb8355a5f2c1b90618" Value="EnterpriseManagement1!ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration"
/>
 <Category ID="Category.c2ae1029246d49aabe06c911e9823189" Target="NotificationSubscription_de9f5679_379c_49bf_9d62_ea4a4dc75fb0" Value="EnterpriseManagement1!Microsoft.EnterpriseManagement.ServiceManager.Rules.WorkflowSubscriptions"
/>
 <Category ID="Category.d7c2355de06a46bda88616c9e15532f8" Target="ObjectTemplate.bf0ef767d6ab49cda47f63183c5ee924" Value="EnterpriseManagement1!ServiceManager.Console.NotificationManagement.NotificationTemplates.Enumeration"
/>
</Categories>
<Monitoring>
 <Rules>
 <Rule ID="NotificationSubscription_de9f5679_379c_49bf_9d62_ea4a4dc75fb0" Enabled="true" Target="SystemCenter!Microsoft.SystemCenter.SubscriptionWorkflowTarget" ConfirmDelivery="true"
Remotable="true" Priority="Normal" DiscardLevel="100">
 <Category>System</Category>
 <DataSources>
 <DataSource ID="DS" TypeID="SystemCenter1!Microsoft.SystemCenter.CmdbInstanceSubscription.DataSourceModule">
 <Subscription>
 <InstanceSubscription Type="7ac62bd4-8fce-a150-3b40-16a39a61383d">
 <UpdateInstance>
 <Criteria>
 <Expression>
 <SimpleExpression>
 <ValueExpression>
 <Property State="Post">$Context/Property[Type='WorkItem!System.WorkItem.Activity']/Status$</Property>
 </ValueExpression>
 <Operator>NotEqual</Operator>
 <ValueExpression>
 <Value>{50c667cf-84e5-97f8-f6f8-d8acd99f181c}</Value>
 </ValueExpression>
 </SimpleExpression>
 </Expression>
 </Criteria>
 </UpdateInstance>
 </InstanceSubscription>
 <PollingIntervalInSeconds>60</PollingIntervalInSeconds>
 <BatchSize>100</BatchSize>
 </Subscription>
 </DataSource>
 </DataSources>
 <WriteActions>
 <WriteAction ID="WA" TypeID="SystemCenter1!Microsoft.EnterpriseManagement.SystemCenter.Subscription.WindowsWorkflowTaskWriteAction">
 <Subscription>
 <VisibleWorkflowStatusUi>true</VisibleWorkflowStatusUi>
 <EnableBatchProcessing>true</EnableBatchProcessing>
 <WindowsWorkflowConfiguration>
 <AssemblyName>Microsoft.EnterpriseManagement.Notifications.Workflows</AssemblyName>
 <WorkflowTypeName>Microsoft.EnterpriseManagement.Notifications.Workflows.SendNotificationsActivity</WorkflowTypeName>
 <WorkflowParameters>
 <WorkflowParameter Name="SubscriptionId" Type="guid">$MPElement$</WorkflowParameter>
 <WorkflowArrayParameter Name="DataItems" Type="string">
 <Item>$Data/.$</Item>
 </WorkflowArrayParameter>
 <WorkflowArrayParameter Name="InstanceIds" Type="string">
 <Item>$Data/BaseManagedEntityId$</Item>
 </WorkflowArrayParameter>
 <WorkflowArrayParameter Name="TemplateIds" Type="string">
 <Item>8b923d68-66e1-6008-c566-803e26cf4707</Item>
 </WorkflowArrayParameter>
 <WorkflowArrayParameter Name="PrimaryUserList" Type="string">
 <Item>6b633364-514a-8e5d-2857-29784d526367</Item>
 </WorkflowArrayParameter>
 <WorkflowArrayParameter Name="PrimaryUserRelationships" Type="string">
 <Item>$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem.Activity']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAffectedUser'
TypeConstraint='CustomSystem_Library!System.User']$</Item>
 <Item>$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem.Activity']/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAssignedToUser'
TypeConstraint='CustomSystem_Library!System.User']$</Item>
 </WorkflowArrayParameter>
 </WorkflowParameters>
 <RetryExceptions />
 <RetryDelaySeconds>60</RetryDelaySeconds>
 <MaximumRunningTimeSeconds>7200</MaximumRunningTimeSeconds>
 </WindowsWorkflowConfiguration>
 </Subscription>
 </WriteAction>
 </WriteActions>
 </Rule>
 </Rules>
</Monitoring>
<Templates>
 <ObjectTemplate ID="Template_3eb58722beb54dcb8355a5f2c1b90618" TypeID="CustomSystem_Notifications_Library!System.Notification.Template.SMTP">
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Subject$"><3081>Manual Activity Work Item ID: [$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$]
- Related SR ID: [$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$] - An activity related
to your service request has been updated</3081></Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Priority$">2</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/IsBodyHtml$">True</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Content$"><3081>&lt;!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
&lt;html xmlns="" xmlns:m="" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"&gt;
&lt;head&gt;
&lt;meta http-equiv="Content-Type" content="text/html; charset=utf-8" /&gt;
&lt;style&gt;&lt;!--
* { padding: 2; margin: 2; }
body p {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 0.8em; color: #333;}
.contentTable td { ; margin: 0; padding: 3px 7px 4px 7px; border-bottom: 1px solid #E9E9E9;;} /* TOP, RIGHT , BOTTOM, LEFT */
.formHeader td { font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10pt; font-weight:bold}
.formlabel { background-color:#E9E9E9; width: 200px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10pt; color: #616a76; font-weight: bold;}
.formBody { font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10pt; color: #000; }
.HeaderText { padding: 3px; font-family: Verdana, Arial, Helvetica, sans-serif; font-weight: bold; font-size: 1.2em; }
.redTextBig {color: #990000; font-weight: bold; font-size: 1.2em;}
.redTextSmall {color: #990000; font-weight: bold;}
.greenText {color:#009933; font-weight: bold; font-size: .8em; }
.lightGreyText {color:#999999 }
--&gt;&lt;/style&gt;
&lt;title&gt;SR-Created - User&lt;/title&gt;
&lt;/head&gt;
&lt;body&gt;
&lt;table class="contentTable" style="width: 100%" cellspacing="0" cellpadding="0"&gt;
&lt;tr&gt;
&lt;td style="background-color:#E9E9E9; padding: 5px 5px 5px 20px;" class="HeaderText"&gt;An activity related to your service request has been updated&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="background-color:#FFFFCC; padding: 15px 10px 15px 20px;" &gt;&lt;p class="redTextBig"&gt;** Please note the Support request system has changed **&lt;/p&gt;
&lt;p class="greenText"&gt;All communication related to this request must now be done via email.&lt;br/&gt;
 You can update this support request with comments by &lt;span class="redTextSmall"&gt;replying to this email&lt;/span&gt;&lt;br/&gt;
 For this to work you &lt;span class="redTextSmall"&gt;MUST NOT edit the subject of the email.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;If you have any questions please contact us at &lt;strong&gt;[email protected]&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
&lt;table class="formHeader" style="width: 100%; background-color:#ECF0FF; border-bottom: 1px #C0C0C0 solid" cellpadding="7px" cellspacing="0"&gt;
&lt;tr&gt;
&lt;td style="width:300px; padding: 7px;"&gt;&lt;p&gt;Activity Priority:
$Context/Property[Type='WorkItem!System.WorkItem.Activity']/Priority$
&lt;/p&gt;&lt;/td&gt;
&lt;td style="width:360px; padding: 7px;"&gt;&amp;nbsp; &lt;/td&gt;
&lt;td style="padding: 7px;"&gt;&amp;nbsp; &lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
&lt;table style="width: 100%" class="contentTable" cellspacing="0" cellpadding="0"&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Assigned Technician&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAssignedToUser' TypeConstraint='CustomSystem_Library!System.User']$?$DisplayName$?
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Activity Title&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Title$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Activity description&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Description$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt; Activity Category&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Property[Type='WorkItem!System.WorkItem.Activity']/Area$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Created Date:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/CreatedDate$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt; Organisation: &lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
&lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" background-color:#FFFFCC; padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Status:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;&lt;strong&gt;
$Context/Property[Type='WorkItem!System.WorkItem.Activity']/Stage$
&lt;/strong&gt; &lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 9px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;
Service Request Title:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Title$
&lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;
Service Request Details:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Description$
&lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class="formlabel" colspan="3" style="padding: 7px;"&gt;&lt;p class="lightGreyText"&gt;Last Modified: $Context/?$LastModified$?&lt;/p&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
&lt;/body&gt;
&lt;/html&gt;
</3081></Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Encoding$">utf-8</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/SeedClass$">System.WorkItem.Activity.ManualActivity$7ac62bd4-8fce-a150-3b40-16a39a61383d</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Protocol$">SMTP</Property>
 </ObjectTemplate>
 <ObjectTemplate ID="ObjectTemplate.bf0ef767d6ab49cda47f63183c5ee924" TypeID="CustomSystem_Notifications_Library!System.Notification.Template.SMTP">
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Subject$"><3081>FROM WORKFLOW - Manual Activity Work Item ID: [$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$]
- Related SR ID: [$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Id$] - An activity related
to your service request has been updated</3081></Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/Priority$">2</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template.SMTP']/IsBodyHtml$">True</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Content$"><3081>&lt;!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN"
&lt;html xmlns="" xmlns:m="" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"&gt;
&lt;head&gt;
&lt;meta http-equiv="Content-Type" content="text/html; charset=utf-8" /&gt;
&lt;style&gt;&lt;!--
* { padding: 2; margin: 2; }
body p {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 0.8em; color: #333;}
.contentTable td { ; margin: 0; padding: 3px 7px 4px 7px; border-bottom: 1px solid #E9E9E9;;} /* TOP, RIGHT , BOTTOM, LEFT */
.formHeader td { font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10pt; font-weight:bold}
.formlabel { background-color:#E9E9E9; width: 200px; font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10pt; color: #616a76; font-weight: bold;}
.formBody { font-family: Verdana, Arial, Helvetica, sans-serif; font-size:10pt; color: #000; }
.HeaderText { padding: 3px; font-family: Verdana, Arial, Helvetica, sans-serif; font-weight: bold; font-size: 1.2em; }
.redTextBig {color: #990000; font-weight: bold; font-size: 1.2em;}
.redTextSmall {color: #990000; font-weight: bold;}
.greenText {color:#009933; font-weight: bold; font-size: .8em; }
.lightGreyText {color:#999999 }
--&gt;&lt;/style&gt;
&lt;title&gt;SR-Created - User&lt;/title&gt;
&lt;/head&gt;
&lt;body&gt;
&lt;table class="contentTable" style="width: 100%" cellspacing="0" cellpadding="0"&gt;
&lt;tr&gt;
&lt;td style="background-color:#E9E9E9; padding: 5px 5px 5px 20px;" class="HeaderText"&gt;An activity related to your service request has been updated&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="background-color:#FFFFCC; padding: 15px 10px 15px 20px;" &gt;&lt;p class="redTextBig"&gt;** Please note the Support request system has changed **&lt;/p&gt;
&lt;p class="greenText"&gt;All communication related to this request must now be done via email.&lt;br/&gt;
 You can update this support request with comments by &lt;span class="redTextSmall"&gt;replying to this email&lt;/span&gt;&lt;br/&gt;
 For this to work you &lt;span class="redTextSmall"&gt;MUST NOT edit the subject of the email.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;If you have any questions please contact us at &lt;strong&gt;[email protected]&lt;/strong&gt;&lt;/p&gt;
&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
&lt;table class="formHeader" style="width: 100%; background-color:#ECF0FF; border-bottom: 1px #C0C0C0 solid" cellpadding="7px" cellspacing="0"&gt;
&lt;tr&gt;
&lt;td style="width:300px; padding: 7px;"&gt;&lt;p&gt;Activity Priority:
$Context/Property[Type='WorkItem!System.WorkItem.Activity']/Priority$
&lt;/p&gt;&lt;/td&gt;
&lt;td style="width:360px; padding: 7px;"&gt;&amp;nbsp; &lt;/td&gt;
&lt;td style="padding: 7px;"&gt;&amp;nbsp; &lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
&lt;table style="width: 100%" class="contentTable" cellspacing="0" cellpadding="0"&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Assigned Technician&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='CustomSystem_WorkItem_Library!System.WorkItemAssignedToUser' TypeConstraint='CustomSystem_Library!System.User']$?$DisplayName$?
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Activity Title&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Title$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Activity description&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Description$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt; Activity Category&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Property[Type='WorkItem!System.WorkItem.Activity']/Area$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Created Date:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/CreatedDate$
&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt; Organisation: &lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
&lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" background-color:#FFFFCC; padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;Status:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;&lt;strong&gt;
$Context/Property[Type='WorkItem!System.WorkItem.Activity']/Stage$
&lt;/strong&gt; &lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 9px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;
Service Request Title:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Title$
&lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #C0C0C0 solid" class="formlabel" valign="top"&gt;&lt;p&gt;
Service Request Details:&lt;/p&gt;&lt;/td&gt;
&lt;td style=" padding: 7px; border-bottom: 1px #E9E9E9 solid" class="formBody" valign="top"&gt;&lt;p&gt;
$Context/Path[Relationship='WorkItem!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='CustomSystem_WorkItem_Library!System.WorkItem']/Property[Type='CustomSystem_WorkItem_Library!System.WorkItem']/Description$
&lt;/p&gt; &lt;/td&gt;
&lt;td style=" padding: 7px;" class="formBody"&gt;&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td class="formlabel" colspan="3" style="padding: 7px;"&gt;&lt;p class="lightGreyText"&gt;Last Modified: $Context/?$LastModified$?&lt;/p&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/table&gt;
&lt;/body&gt;
&lt;/html&gt;
</3081></Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Encoding$">utf-8</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/SeedClass$">System.WorkItem.Activity.ManualActivity$7ac62bd4-8fce-a150-3b40-16a39a61383d</Property>
 <Property Path="$Context/Property[Type='CustomSystem_Notifications_Library!System.Notification.Template']/Protocol$">SMTP</Property>
 </ObjectTemplate>
</Templates>
<LanguagePacks>
 <LanguagePack ID="ENU" IsDefault="false">
 <DisplayStrings>
 <DisplayString ElementID="ManagementPack.4ed50994ea2c429b90c35ce575497978">
 <Name>CSG Activity Configuration Library</Name>
 <Description>Use this one the other one is corrupt</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.0310a1967d4f45fda23ea464a60b1ef2">
 <Name>On Hold Customer</Name>
 <Description>Waiting for the customer</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.1a178a8e99424d5aa802d8cf11c5a2e6">
 <Name>On Hold IT</Name>
 <Description>Waiting for IT</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.68058de61b104017a4d178194de3e488">
 <Name>On Hold Supplier</Name>
 <Description>Waiting for Supplier</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.283f7ddd56634128830734de08c73640">
 <Name>Cancelled No Response from Client</Name>
 <Description>If we are waiting for something from the client and they do not respond in time.</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.100aa0a706714eec8b7b5c7b990d1e65">
 <Name>Cancelled Duplicate Activity</Name>
 </DisplayString>
 <DisplayString ElementID="Template_3eb58722beb54dcb8355a5f2c1b90618">
 <Name>CSG MA: Updated</Name>
 <Description>Email for updates to a Manual Activity
MUST add SeedRole='Target' after WorkItemContainsActivity' with spaces around it
Must type it in manually
Related SR info comes from Contains Activity</Description>
 </DisplayString>
 <DisplayString ElementID="NotificationSubscription_de9f5679_379c_49bf_9d62_ea4a4dc75fb0">
 <Name>CSG MA: Updated</Name>
 <Description>Sent to Stephen, Assigned to & Affected User
Affected user not receiving
Needds MP XML edit see blog
No Queue
Status Does Not = Pending</Description>
 </DisplayString>
 <DisplayString ElementID="ObjectTemplate.bf0ef767d6ab49cda47f63183c5ee924">
 <Name>CSG MA: Updated - for workflow</Name>
 <Description>Email for updates to a Manual Activity
MUST add SeedRole='Target' after WorkItemContainsActivity' with spaces around it
Must type it in manually
Related SR info comes from Contains Activity</Description>
 </DisplayString>
 </DisplayStrings>
 </LanguagePack>
 <LanguagePack ID="ENA" IsDefault="false">
 <DisplayStrings>
 <DisplayString ElementID="Enum.0310a1967d4f45fda23ea464a60b1ef2">
 <Name>On Hold Customer</Name>
 <Description>Waiting for the customer</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.1a178a8e99424d5aa802d8cf11c5a2e6">
 <Name>On Hold IT</Name>
 <Description>Waiting for IT</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.68058de61b104017a4d178194de3e488">
 <Name>On Hold Supplier</Name>
 <Description>Waiting for Supplier</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.283f7ddd56634128830734de08c73640">
 <Name>Cancelled No Response from Client</Name>
 <Description>If we are waiting for something from the client and they do not respond in time.</Description>
 </DisplayString>
 <DisplayString ElementID="Enum.100aa0a706714eec8b7b5c7b990d1e65">
 <Name>Cancelled Duplicate Activity</Name>
 </DisplayString>
 <DisplayString ElementID="NotificationSubscription_de9f5679_379c_49bf_9d62_ea4a4dc75fb0">
 <Name>CSG MA: Updated</Name>
 <Description>Sent to Stephen, Assigned to & Affected User
Affected user not receiving
Needds MP XML edit see blog
No Queue
Status Does Not = Pending</Description>
 </DisplayString>
 </DisplayStrings>
 </LanguagePack>
</LanguagePacks>
</ManagementPack>

Error Sending a notification from the Workflow

Hi All,
We are having the following error when we are trying to send a notification to the user.
The is just a FYI notification so the workflow process is showing Completed with Errors.
Then Error Message has the following text.
[WF_ERROR] ERROR_MESSAGE=3835: Error '-20002 - ORA-20002: 2018: Unable to generate the notification XML. Caused by: 2020: Error when getting notification content. Caused by: ORA-01001: invalid cursor Wf_Engine.GetItemAttrNumber(PPGARWF, 569386-169741-1007928-4543134-301073, ORG_ID) Wf_Notification.GetAttrClob(601087, RECEIPT_DETAILS, text/html) Wf_Notification.oldGetAttrClob(601087, RECEIPT_DETAILS, text/html) WF_NOTIFICATION.GetFullBody(nid => 601087, disptype => text/html) WF_MAIL.GetLOBMessage3(nid => 601087, r_ntf_pref => MAILHTM2)' encountered during execution of Generate function 'WF_XML.Generate' for event 'oracle.apps.wf.notification.send'. ERROR_STACK= WF_MAIL.GetLOBMessage3(601087, WFMAIL, 2020: Error when getting notification content. Caused by: ORA-01001: invalid cursor Wf_Engine.GetItemAttrNumber(PPGARWF, 569386-169741-1007928-4543134-301073, ORG_ID) Wf_Notification.GetAttrClob(601087, RECEIPT_DETAILS, text/html) Wf_Notification.oldGetAttrClob(601087, RECEIPT_DETAILS, text/html) WF_NOTIFICATION.GetFullBody(nid => 601087, disptype => text/html) WF_MAIL.GetLOBMessage3(nid => 601087, r_ntf_pref => MAILHTM2), Step -> Getting text/html body) WF_XML.GenerateDoc(oracle.apps.wf.notification.send, 601087) WF_XML.Generate(oracle.apps.wf.notification.send, 601087) WF_XML.Generate(oracle.apps.wf.notification.send, 601087) Wf_Event.setMessage(oracle.apps.wf.notification.send, 601087, WF_XML.Generate) Wf_Event.dispatch_internal() [Error Process Error: 3116: Activity 'WFERROR/DEFAULT_ERROR' is not a runnable process.]
Please can some one help me finding the root cause for the issue.
Thanks,
Varun

Hi
Thanks for your concern and help.
Actually in my case it is a Sales Order OEOL workflow which is customised. Almost 90-100 SO get stuck with the following below error. When we try to run the "Retry Workflow Error Activitivity" program it clears them all except few. Please can you advice.
Failed Activity Fulfill - Deferred
Activity Type Function
Error Name -1001 [Error Process Error: -1
Error Message ORA-01001: invalid cursor [Error Process Error: ORA-01001: invalid cursor ORA-01001: invalid cursor]
Error Stack Wf_Engine.GetItemAttrText(OEOL, 3432469, ERROR_ITEM_TYPE) WF_ITEM.SetEndDate(OEOL, 3432469) Wf_Item_Activity_Status.Create_Status(OEOL, 3432469, 39202, COMPLETE) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 39202) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132829, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132829, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132829, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132846) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132555, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132555, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132555, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132551) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 131928, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 131928, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 131928, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 131930, COMPLETE) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 131930, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 131930, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 131932, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 131932, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 131932, 50) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132551, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132559, COMPLETE) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132458, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132458, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132458, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132460, COMPLETE) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132460, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132460, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132466, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132466, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132466, 50) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132559, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132560) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132560, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132560, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132557, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132557, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132557, 50) Wf_Engine_Util.Complete_Activity(OEOL, 3432469, 132553, #NULL) Wf_Engine_Util.Execute_Activity(OEOL, 3432469, 132553, RUN) Wf_Engine_Util.Process_Activity(OEOL, 3432469, 132553) Wf_Queue.ProcessDeferredEvent(OEOL) [Error Process Error: Wf_Engine.GetItemAttrText(OEOL, 3432469, .ADMIN_KEY)]
*********************************************************************

Sales Agreement workflow errored on 3205: is not a valid role or user name.

Hi experts,
We're currently on EBS R12.1.2 We're running into an issue that seems like a very general issue that other businesses would have encountered before. We have a business user who creates most of sales agreements. When this business user left the company, we set active end date on the particular userid. Now, when we go into these sales agreements originally created by this particular userid, and put in the expiration date to expire these sales agreement. We're seeing the sales agreement workflow erroring out in the pre-notification workflow email with error 3205: is not a valid role or user name.
It seems to be this is a very typical business scenario. If you have encountered this problem, please share how you resolved this issue within your oracle apps environment.
Thank you in advance for your help,
Jennifer

Hello,
We have the same problem in 11.5.10.2. If we want use this blanket sales agreement I have to skipped this notification by sysadmin and after this I can extend end date and another user can use this BSA.
Look at Extend The Expiration Date For Closed Non-Active Expired BSA Blanket Sales Agreement [ID 1394888.1]
Regards,
Luko

Sending Email Notification to User's of PO Approval Workfow .

Hi ,
I have copied the standard Workflow template for PO Approval Workflow from WS20000075 to Customized one.
Standard Behaviour :
According to SPRO COnfiguration , agents are picked according to REL Strategy and corresponding Rel code.
For Eg : if REL Strategy = 1 and Associated Release Code is from 1 2 3 4 5 then it is 5 level approval.
all the setting are done correct .i am using default rule for agent determination i.e 20000027. which is working correct.
My requirement is before sending the Workitem to SAP Inbox for release , Email notification should be send to approver
for Eg : if Rel Strategy = 1 and Rel code = 1 then listed user should get Email Notification to his outlook about the PO, once he releases it , next User should recieve the Email Notification till all the Overall release.
*Scot settings are maintained .
i have tried diferent ways to find the solution but dint suceed in finding the solution , neither was able to find the solution for this case in SDN threads .
Request you to share your knowledge . Points are guaranteed.
Thanks in Advance
chitis

Hello,
"I just want to send the Subject line as the Notification to the Email Id and not the workitem from SAP , workitem needs to be executed from Inbox .can it be achieved ?"
The subject line will be: "you have new workitems in your inbox". Simple and to the point. The text of the workitem will be in the contents of the email. If you want anything fancier then you will have to add a sendmail step to every decision step in every workflow. Not worth it.
"Secondly , do i need to maintain the Email ID of the user in SU01 for this?"
Yes, that's where it reads the email address. It has to get it from somewhere.
"What all the prerequisites for this config ?"
Search for Extended Notifications in this forum.
regards
Rick Bakker
hanabi technology

Send Email Notification - Time Based Workflow

Hi,
I have a requirement similar to the ones posted on this thread Re: Send notification on pre-defined date
but have couple of questions on the logic. Can anyone please suggest a solution for this requirement
The requirement is to send an email notification to an owner if the Opportunity remains with sales Stage = "Inquiry" for more than 90 days.
Here's what I tried
Work Flow Name - Opp Closure - New
Trigger Event - When New Record Saved
Rule Condition : Sales stage = "Inquiry" and modified date = Created date
Action
Wait -
Period - 90 days
Send Email
Wait 7 days
Updates Slaes Stage from " Inquiry" to "Closed/Lost"
The above workflow will take care of New opportunties that are created and never modified
I am having issues figuring out the logic for modified record
Work flow Name - Opp Closure - Mod1
Trigger Event - When Modified Record Saved
Rule condition : sales Stage = "Inquiry" and <IndexedBoolean> IS NULL or <IndexedBoolean> = "N"
Action
Wait - 90 days
Workflow Name - Opp Closure - Mod2
Trigger Event - When Modified Record Saved
Rule Condition : Sales stage = "Inquiry" and <IndexedBoolean> IS NULL or <IndexedBoolean> = "N" and (today()-<LastUpdate>) > 89
Action
Wait - 0 days
Send Email
Wait 7 days
Updates Slaes Stage from " Inquiry" to "Closed/Lost"
Update IndexedBoolean = 'Y'
But here I am confused about a scenario where after waiting for 90 days when it exceutes Opp Closure - Mod2 and if its been 20 days since the record was last modified, the condition fails and actions do not get executed which is fine but what if the record is never modified after that period and remains in Inquiry status , how will I capture that scenario and execute the workflow actions. Please advise
Regards,
SKJ

Hello SKJ
Your requirement is to send an email notification to an owner if the Opportunity remains with sales Stage = "Inquiry" for more than 90 days.
New Record Saved.
This means even the opportunity can be modified but the sales stage should not change. For e.g. when i create a new record, I can have the sales stage as "Inquiry" and save. At a later date I can modify the description of the opportunity (this would change the modified date), but the sales stage remains at Inquiry. Thus the notification should go 90 days after the sales stage has been set and not since last modified date. Keeping this in mind the condition the rule condition "Rule Condition : Sales stage = "Inquiry" and modified date = Created date" needs to be modified as Sales stage = "Inquiry".
Coming to Modified Condition:
Trigger Event - When Modified Record Saved
Rule Condition : (PRE('<SalesStage>')<>[<SalesStage>] AND [<SalesStage>]="Inquiry") OR ([<SalesStage>]="Inquiry")
Wait 90 Days
Revaluate Conditon = 'Y'
Action Send Email Notification
Explanation
When you set the sales Stage as "Inquiry", the condition (PRE('<SalesStage>')<>[<SalesStage>] AND [<SalesStage>]="Inquiry") would be satissfied and then the workflow would trigger. After 90 days if the sales stage is still in "Inquiry", the second part of the condition "[<SalesStage>]="Inquiry" would be satisfied and the email notification would be sent. If the sales stage has been changed to other sales stage, then the condition would fail and the notification would not be sent.
Regards,
Paul Swarnapandian

How do I send single notifications to multiple people in the workflow?

HI
As I see you can send notification to one person at a time.
For example, the approval notification goes to a approver once someone submits a expense report or po approval.
How do I send single notifications to multiple people in the workflow?
Any idea?
Thanks in advance.

Hi,
You need to send the notification to a role, which can comprise one or more than one users. If you check the "Expand roles" checkbox, then a different copy of the notification will be sent to each member of the role; otherwise one notification is sent which can be viewed by all holders of the role.
You should always send a notification to a role rather than a user, anyway - roles do not go on holiday, get sick or leave the company; users do.
HTH,
Matt
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How to send mail to portal inbox and user email id in ESS leave workflow ?

Hi
currently i am working on sap ess workflows . i have customized standard workflow (ws12300111) where when manager approvesor rejects the leave in portal, mail has to send to user's portal inbox and email id assigned to user .
in workflow level - i have used 'sendmail' step and given agent as initiator . now mail is going to sap inbox .
can you please guide me (step by step if Posiible) how should i do it.
Regards,
Sreeharsha.
Points will be rewarded.

mail has to send to user's portal inbox and email id assigned to user
Not sure if you want a email or SAP mail. Can you clarify the above statement?
If you want to send a notification mail which needs to be displayed in UWL
Search for keyword SONIC in this forum and blogs section. You will get the solution
If you want to send a notification email to the email id of the user
You need to determine the email id of the user and use the sendmail step to send email (your SCOT settings need to be condigured by your BASIS team)
Thanks,
Prasath N

Cannot send email user name or password is incorrect

I have an iPhone 3Gs with 6.1.6 iOS software and gmail. Until last week I could receive and send emails on my phone. Last week I tried to email a photo from my iPhone and received the following message "Cannot send email the user name or password is incorrect". About 30 minutes later I received an email message from google accounts with a sign-in attempt blocked message. Since then I have not been able to send an email from my phone. Every time I try to send an email I get the "User name or Password for Gmail is incorrect" - message. I changed passwords but that didn't help. I can receive emails on my phone but I can't send them. The only way I can send email is by clicking on the less secure apps button on the google accounts settings page.. Why do I get this message now and how can I get gmail working on my phone like it used to? If I delete my gmail account does it just remove it from the phone where the same account can be reinstalled or is it completely gone for good?

Hey YodaObi,
Thanks for the question. If I understand correctly, you are not able to send emails but are able to receive them. I would recommend that you read this article, it may be able to help the issue.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Log in to your email provider's website to make sure that the account is active and the password is correct.
Make sure your settings are correct using Mail Settings Lookup.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Tap the affected email account.
Tap Delete Account.
Add your account again.
Thanks for using Apple Support Communities.
Have a good one,
Mario

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.

We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.

About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...

User name as sender in notification workflow

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