User Problem in CCM

Question

Hi Gurus,
When the user goes to the punchout site and try to create a shopping cart from the vendor's website, he sees the other user shopping list also.But the user has to see his own shopping list, not any other user shopping list in the vendor's website.I am new to CCM.How to solve this problem,can u guide me.Plz tell me some suggestions.I will award you points for sure.
                                                                                Regards
                                                                                Pradeep

Answer 1

Pradeep-
This solution will require involvement of your punchout catalog vendor and agreement on how to resolve this issue. 
In my experience you can resolve this in a couple of different ways.  Either remove the option to save favorites lists on the vendor site (is function really required for the punchout?) or the vendor must allow user specific views of the favorites data.
The first option is quite simple, request the vendor removes the function, end of story.  However as you posting your question here I doubt this is the answer which will work in your case.
Ideally the supplier would have the ability to handle an identifier to segregate data being shown to the particular user.  You will need to do work on the SRM side to pass a unique bit of data.  If you can utilize the user name as the unique data you could simply change the catalog call structure to include sy-uname as system field, thus passing the current shopping cart user each time.  Additionally you may want/need to pass an alternate key such as email address depending on the vendor.  You can implement badi BBP_CAT_CALL_ENRICH to send the addition info as a parameter.
The vendor site will then need to interpret this additional parameter and provision the views per user.
Regards-
b