User Tracking and Observation

Does Portal provide user tracking (observing/storing user behavior at the website) functionality out-of-box or is this a special add-on product?
For user tracking capabilities do you need to stay in the Portal30 schema or can we create our own custom tables that would store user information and tune portal to read from those tables? What is the best practice?
Thanks in advance,
Jason

Portal provides its own monitoring tools to portal administrators. If you want to create a personalized procedure, portal stores such tracking information in wwlog_activity_logs. Just select from it like:
select userid, http_remote_address
from portal30.wwlog_activity_logs
where start_time >= some date
and action in ('login');

Similar Messages

  • LMS 4.2 User tracking and router arp table

    Hi,
    If I have understand correctly, the IP address - mac address matching was made with the arp table of a cisco acces switch if it will made the L3.
    My access switch wasn't used for L3 routing, only L2
    It's possible to set user track to use the arp table of a firewall or a router for made this matching ?
    Thanks a lot

    As long as you have a supported Cisco Layer 3 device in your LMS-management domain, you should be able to correlate the IP-MAC addresses in User Tracking (UT).
    UT support is not specifically listed for the ASA firewall - I'm not sure it will support that feature if it is the users' gateway.
    Useful links:
    UT explanation from the LMS Admin Guide
    Supported devices listing
    Hope this helps.

  • LMS Campus Manager User Tracking and LLDP

    I haven't been able to find a definitive answer on whether User Tracking can complete its
    discovery using LLDP (802.1AB) instead of CDP. My WAN provider only supports LLDP.
    If anyone has successfully used LLDP for this purpose I'd appreciate a reply - otherwise I'll have to head to the lab.
    Thank you....William

    No, LLDP is not supported by Campus Manager.  Only CDP is supported.

  • LMS 4.2 User Tracking not enabled

    Hi all,
    I have an issue on some switches located on remote sites.
    For all switches on the main site (where LMS is located) User tracking is enabled.
    For switches on the remote sites, user tracking seems not to be enabled.
    This means we can't run the reclaim ports reports on them.
    Discovery, Fault Discovery and Inventory are enabled,
    but User tracking and Data collection are not active on these remote swithes.
    How can this feature be enabled? Can't seem to find it.
    Thx in advance!

    Hi ,
    you need not to do anything on the switch..
    You need to check if for those devices "Data collection " is running fine or not
    I hope the device is managed in LMS , check the device here first "Admin > Collection Settings > User Tracking > Acquisition Action"
    If the device is missing then delete it and re-add in LMS and run the Data collection followed by user tracking acquisition.
    Are you using SNMPv2 or SNMPv3 on those devices ?
    Thanks-
    Afroz

  • LMS User Tracking for NEXUS 5548UP

    Dear,
    A while ago I received a ticket from one of our customers because User Tracking was not working for NEXUS 5548UP on LMS 3.2. I opened a TAC case for this but this was normal since it is a Datacenter switch. Now the customer came back on this because they really want to see which server is connected to which switch port. I understood from the TAC engineer this is not on the roadmap to integrate in LMS 4.x. They want to know if there exists another product (they thought about DCNM) and wanted to know how this integrates or works together with LMS...
    Kind regards,
    Sven Laureyssens                    

    My latest understanding of User Tracking and Nexus 5K series is that it is not supported due to a limitation of the MIB support in the NX-OS.
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    One way to do what you're asking apart from use of any of the Cisco products is to enable LLDP on your Nexus and servers. That will at least give you the ability to pull the information from the NX-OS command line ("show lldp neighbor")

  • LMS 4.1 User Tracking

    Does someone know if or what is the best way to do a acquistion on ip address on devices that appear to be dead until ping before LMS4.1 reports onn them. For example we run acquistion on a branch we do not see 172.20.12.51, howver we ping it from my desktop and then run user tracking and then it shows up.

    One option when setting up discovery is to do ping sweep of the target subnet(s). It has pros and cons. Reference page 5 of the LMS 4.1 (not just) for Dummies Guide.
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  • Prime Infrastructure 1.3 user tracking

    Hello. I'm looking to migrate WCS 7 and LMS 3.2 onto Prime Infrastructure 1.3. I'm having a look at wired user tracking and was wondering if anyone could help me with:
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    2 CallManager integration - on LMS3.2 we added CUCM  - this pulled caller id and extension number from callmanager and matched them with wired IP phones
    I can't seem to get either of the above working on Prime 1.3. Is this a limitation of the version of Prime? I'm aware that 1.3 doesn't have the same features as LMS but is the above posssible in 1.3? If not, is this functionality available with Prime 2.0?
    Thanks
    andy

    Hi Andy,
    Check the below link , as per this Doc .. User tracking is supported in 2.0:
    http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/guide_c07-729089.html
    Thanks-
    Afroz
    [Do rate the usefu post]

  • Error when trying to access the RBAC User editor and Message tracking

    Hi,
    I am getting an error when trying to access the RBAC User editor and Message tracking on the Web Mgmt interface. I verified that the admin account trying to access is in the Organization Management group and has the correct Role Assignment Policy applied.
    I searched through this thread below and saw that matching the msExchRoleLink and msExchUserLink attributes fixed the issue. 
    https://social.technet.microsoft.com/Forums/exchange/en-US/fc568cc6-8691-4127-b70b-bcc82f9b1f7f/first-2010-cas-server-no-administrator-rights-emc-permissions-gone?forum=exchange2010
    However I have another environment where this is not the case and works just fine; the msExchUserLink attribute has a value of CN=Organization Management,OU=Microsoft Exchange Security Groups,DC=Domain,DC=Local which is different as per the issue outlined in
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    I then checked the event logs on the server and saw the below error logged;
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    Request for URL 'https://server.domain.com/ecp/default.aspx?p=AdminDeliveryReports&exsvurl=1' failed with the following error:
    System.Web.HttpUnhandledException: Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Exchange.Management.ControlPanel.UrlNotFoundOrNoAccessException: The page may not be available or you might not have permission to open the
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       --- End of inner exception stack trace ---
       at System.Web.UI.Page.HandleError(Exception e)
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
       at System.Web.UI.Page.ProcessRequest()
       at System.Web.UI.Page.ProcessRequest(HttpContext context)
       at ASP.default_aspx.ProcessRequest(HttpContext context)
       at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
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    Microsoft.Exchange.Management.ControlPanel.UrlNotFoundOrNoAccessException: The page may not be available or you might not have permission to open the page. Please contact your administrator for the required credentials. For new credentials to take effect, you
    have to close this window and log on again.
       at Microsoft.Exchange.Management.ControlPanel._Default.CreateNavTree()
       at Microsoft.Exchange.Management.ControlPanel._Default.OnLoad(EventArgs e)
       at System.Web.UI.Control.LoadRecursive()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    I then had a look at the IIS permissions for ecp and owa. The account did not have permissions so I added them there but still got the same error. I’ve also tried all of the above with a newly-created account but still got the same issue.
    Any ideas as to what the above event log is specifically referring to?

    Hi,
    From your description, I would like to clarify the following thing:
    If you want to search message tracking logs, the account you use should be a member of the role groups below:
    Organization Management role group, Records Management role group, Recipient Management role group.
    Hope this can be helpful to you.
    Best regards,
    Amy Wang
    TechNet Community Support

  • LMS 3.2 and user tracking problem

    rme 4.3.1
    cm5.2.1
    cv 6.1.9
    dfm 3.2.0
    ipm 4.2.0
    portal 1.2.0
    cs 3.3.0
    cwasst 1.2.0
    running on windows server 2008.
    This was a clean bulid, and we imported all pertinent data from our old lms 2.6 server. This was in september 2010. Everything worked as expected and continues to work except for......
    We are in an upgrade cycle for our 4500s. We are upgrading from 12.2.50-sg4 to 12.2.50-sg8, and also upgrading rommon to 12.2.31r-sga4.
    It appears that user tracking is not working anymore for the upgraded 4500s. UT still runs, and works perfectly for all other devices, including the 4500s that have not been upgraded yet. I know this sounds goofy, but it really does seem to be the common denominator. I've checked the windows updates, package updates, etc in trying to figure out what made this happen. It really does all come back to upgrading to the above version. All aspects of this server are running great and as expected, it's just that UT for the upgraded 4500s isn't working anymore. I do run the logbackup script weekly (past experience has taught me to do this), and try and keep up with any patches or package updates, etc.
    If anyone has seen something similar or can suggest anything, I'd appreciate it. I think I am going to have to open a case on this. Thanks - chris

    Michel,
    Indeed, it looks like that is the problem. I guess I was focused in on CW rather than the whole picture. But yes, indeed, if I walk the mac table for a vlan on a 4500 that has not been upgraded it works. If I do the same on an upgraded one, I get nothing.
    The cautious optimism is that we do have a sup6 at our DR location that is running 12.2.53-sg1 and this test works on that switch. So as long as that
    version isn't deferred, we'll test that on one of the older sups to verify.
    So thanks for the help, I appreciate it - chris

  • Prime Infrastructure 2.0 and User Tracking

    Hello
    I'm having a look at getting wired User Tracking working on Prime 2.0. I checked that it is supported in the following link:
    http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps12239/guide_c07-729089.html                  
    I'm having a problem getting dynamic user tracking working for wired non-802.1x clients. The switches are configured for mac-notification traps and the config works fine for LMS.
    Another LMS User Tracking feature I'd link to get working in Prime 2.0 is CUCM intergartion where Prime would pull IP Phone extensions/names etc from CUCM.
    Are either of these User Tracking features supported in Prime 2.0 (or at least roadmapped) or should I stick with LMS 4?
    Thanks
    Andy

    I am gettng good non-802.1x wired user tracking info. see the screenshot below (click to expand).
    I don't have a CM so I can't comment on that bit.
    Row 1 in the screenshot, for example, is confirmed with the following CLI output:
    User_Access#sh run int fa1/0/41
    Building configuration...
    Current configuration : 177 bytes
    interface FastEthernet1/0/41
    description user access
    switchport access vlan 10
    switchport mode access
    snmp trap mac-notification change added
    spanning-tree portfast
    end
    User_Access#sh mac address-table | i 1/0/41
      10    000f.b58e.3732    DYNAMIC     Fa1/0/41
    User_Access#sh inv
    NAME: "1", DESCR: "WS-C3750-48P"
    PID: WS-C3750-48PS-S   , VID: V10  , SN: FDO1425X2M9
    User_Access#sh ver | i bin
    System image file is "flash:/c3750-ipservicesk9-mz.122-55.SE5.bin"
    User_Access#

  • LMS 4.0.1 and User tracking with SNMP v3

    Hi! (again )
    I've another problem with our new LMS 4.0.1.
    We manage our devices with SNMP v3 but the user tracking don't want to work flawlessly.
    I've attached an example from our SNMP configuration. Basicly it's the same in our devices.
    1st the problem was that no matter what I did the User tracking didn't want to find any host. I left it and worked on something else. After 2 weeks suddenly appeard couple of thousand end host.
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    The other is that there are switches with the same IOS and SNMP configuration and from one I get the UT data and from another one I didn't get anything. Only from some 4506 (aprox. 12-15) and 6506 (2) works and we have 20+ 4506 and 10+ 6506. Not to mention the other switches (couple of houndred 2960 and 3750).
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    Thanks
    Gabor

    Understanding Debugger Utility
    The utility displays a report on the reasons why User Tracking failed to discover end hosts on specific ports.
    In many cases, User Tracking may not perform as expected. This may be  because of problems in other LMS applications. For instance LMS Server  may have devices that are not discovered or inadequate VLAN discovery in  Topology Services.
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    The debugger utility uses the data collected by LMS Server and reports the reasons for the missing ports in User Tracking.
    This tool also has an SNMP component embedded which runs an SNMP query  for the table as a part of verification for SNMP failure. For example,  SNMP bugs in Catalyst operating system because of which User Tracking  may fail to discover devices.
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    1. Checks the switch ports in a sequential order.
    2. Reports violation of basic rules for each of the missing ports such as link ports and trunk ports.
    3. Checks for SNMP retrieval of data, if the ports pass the validity check.
    4. Generates an Action Report suggesting possible remedial actions to retrieve the valid missing ports.
    Using Debugger Utility
    The Debugger Utility is available at $NMSROOT/campus/bin/ (where $NMSROOT is the directory where you have installed CiscoWorks).
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    ports are the ports on the switch which have missing end hosts User Tracking.
    -export filename specifies  that the debug messages be stored in the file specified. If this option  is not used, the messages are displayed on the console.
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    utdebug -switch 10.29.100.10 -port Fa0/10
    utdebug -switch 10.29.6.14 -port Gi6
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    Cheers,
    Michel

  • LMS 4.2 User Tracking for Avaya IP Handsets and Connected Devices

    I manage an environment that makes extensive use of Avaya IP phones and it's frustrating that this seems to limit the usefulness of the User Tracking application within LMS.
    We configure the switch (2960) ports connected to the handsets as dot1q trunks with the associated PC being connected to the switch built into the phone.
    Having done some forum research it seems that UT only adds an entry for a device connected on a trunk port if it is a Cisco IP phone, not anything else.  This is frustrating as it eliminates a large part of our network from being recorded in UT and is doubley frustrating since the PC connected to the switch on the phone also isn't recorded.
    Is there any way to get around this problem that anybody is aware of?  Thanks

    As long as you have a supported Cisco Layer 3 device in your LMS-management domain, you should be able to correlate the IP-MAC addresses in User Tracking (UT).
    UT support is not specifically listed for the ASA firewall - I'm not sure it will support that feature if it is the users' gateway.
    Useful links:
    UT explanation from the LMS Admin Guide
    Supported devices listing
    Hope this helps.

  • Tracking and logging of user accounts

    how to do tracking and logging of user accounts... monitoring of user accounts... please help

    <a href="http://help.sap.com/saphelp_nw04s/helpdata/en/2d/b8be3befaefc75e10000000a114084/content.htm">ST03N</a>

  • User tracking utilities and windows 7 compatibility

    Does anyone knows if user tracking utilies is compatible with windows7 (windows 7 professionnal 64 bits) I tried to install it and "user search band" doesn't show in the toolbar menu.
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    First, I think you're confusing UTLite with the User Tracking Utility.  The former is for sending username information to UT while the latter actually sits in the task bar, and allows you to do searches.  UTU 2.0 was just released, but it only supports up to Windows Vista clients.  Windows 7 has not been tested yet, and thus is not officially supported.

  • IPM and dynamic user tracking not running properly.

    Hello, I've got two problems after a reinstallation of CiscoWorks LMS 3.2.
    Versions of software components:
    LMS-3.2
    Campus Manager-5.2.1
    CiscoView-6.1.9
    CiscoWorks Assistant-1.2.0
    CiscoWorks Common Services-3.3.0
    Device Fault Manager-3.2.0
    Integration Utility-1.9.0
    Internetwork Performance Monitor-4.2.0
    LMS Portal-1.2.0
    Resource Manager Essentials-4.3.0
    First probelm I have sounds pretty much like this thread:
    https://supportforums.cisco.com/message/3064784#3064784
    Source device is a WS-C3560-8PC - 12.2(55)SE1 - C3560-IPSERVICESK9-M
    I configured a IPM collector, if I have a look at the "Collector Management" the collector is running and I can also monitor the running collector.
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    #sh ip sla configuration 135123
    IP SLAs, Infrastructure Engine-II.
    Entry number: 135123
    Owner: ipm|XXXS1077
    Tag: QA-Site1-Site2
    Type of operation to perform: udp-jitter
    Target address/Source address: target ip address/source ip address
    Target port/Source port: 2000/0
    Type Of Service parameter: 0xB8
    Operation timeout (milliseconds): 5000
    Codec Type: g729a
    Codec Number Of Packets: 1000
    Codec Packet Size: 32
    Codec Interval (milliseconds): 20
    Advantage Factor: 12
    Verify data: No
    Vrf Name:
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    Schedule:
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        Next Scheduled Start Time: Start Time already passed
        Group Scheduled : FALSE
        Randomly Scheduled : FALSE
        Life (seconds): Forever
        Entry Ageout (seconds): 3600
        Recurring (Starting Everyday): FALSE
        Status of entry (SNMP RowStatus): Active
    Threshold (milliseconds): 5000
    Distribution Statistics:
        Number of statistic hours kept: 2
        Number of statistic distribution buckets kept: 1
        Statistic distribution interval (milliseconds): 20
    Enhanced History:
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    Round Trip Time (RTT) for       Index 135123
    Type of operation: jitter
            Latest RTT: 45 ms
    Latest operation start time: 14:36:31.759 MET Wed Mar 16 2011
    Latest operation return code: OK
    RTT Values
            Number Of RTT: 1000
            RTT Min/Avg/Max: 21/45/60 ms
    Latency one-way time milliseconds
            Number of Latency one-way Samples: 0
            Source to Destination Latency one way Min/Avg/Max: 0/0/0 ms
            Destination to Source Latency one way Min/Avg/Max: 0/0/0 ms
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            Number of SD Jitter Samples: 999
            Number of DS Jitter Samples: 999
            Source to Destination Jitter Min/Avg/Max: 0/3/15 ms
            Destination to Source Jitter Min/Avg/Max: 0/1/9 ms
    Packet Loss Values
            Loss Source to Destination: 0           Loss Destination to Source: 0
            Out Of Sequence: 0      Tail Drop: 0
            Packet Late Arrival: 0  Packet Skipped: 0
    Voice Score Values
            Calculated Planning Impairment Factor (ICPIF): 11
    MOS score: 4.06
    Number of successes: 18
    Number of failures: 0
    Operation time to live: Forever
    #sh run all | include 135123
    Any suggestions? Am I right?
    The second problem is about the dynamic user tracking like these theads https://supportforums.cisco.com/message/3135881#3135881 or
    https://supportforums.cisco.com/message/3195492#3195492
    Access switches are configured properly, the configuration ran without any problems with the previous installation.
    No changes done at the configuration, using the default trap listener port etc.
    In the macuhic.log file I get entries like in the attached txt.
    When I try to run a full Campus Manager Data Collection I get the following errormessage:
    Failed to start acquisition: Construction of XML data required for UT is in progress.Please try after some time
    Also any suggestions? Am I right, too?

    By default IP SLA collectors installed by IPM do not appear in the running configuration.  If you want to install the collectors into the running configuration, then set the "Copy IPSLA Configuration to running-config" property under IPM > Admin > Application Settings, then delete and recreate the collector.
    Your Campus problem could be CSCtd49439 (a patch is available by contacting TAC).  However, you should start a new thread for your Campus problem.

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