LMS Campus Manager User Tracking and LLDP

I haven't been able to find a definitive answer on whether User Tracking can complete its
discovery using LLDP (802.1AB) instead of CDP. My WAN provider only supports LLDP.
If anyone has successfully used LLDP for this purpose I'd appreciate a reply - otherwise I'll have to head to the lab.
Thank you....William

No, LLDP is not supported by Campus Manager. Only CDP is supported.

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Campus Manager User Tracking Report - dot1xEnabled = False

The Campus Manager User Tracking Report has the dot1xEnabled field that is always false.
It was my understanding that the switch will send SNMP Trap Notifications to Cisco Works regarding the status of 802.1x authentication per port.
We have configured per port:
snmp trap mac-notification added
snmp trap mac-notification removed
and globally
snmp-server host x.x.x.x abababa udp-port 1431 MAC-Notification
With no success, so we opened a TAC case, 614376387 and we were told by TAC and the Development Engineers that this "feature" does not work in LMS 3.2 and Campus Manager 5.2.1 and that this feature will be available in the next new release.
I thought I had read on this forum that some folks have this 'feature' working, where this field shows the current status of 802.1x per access port.
Has anyone been able to get this 'feature' to work? And if so, what versions are you running and what were the 'tricks' to get it working?
Much appreciated.

The MAC address notification traps only alert Campus to the fact that a MAC address has been learned or removed from a given port. That starts the dynamic UT process. With no other information, you will potentially see a new record appear in UT shortly after receiving the trap. However, that record will not have IP or username data associated with it.
To get the IP data, Campus will poll the CISCO-DHCP-SNOOPING-MIB to pull IP data. To get username data, Campus will poll the IEEE8021-PAE-MIB of the switch to get dot1x information. So, your switch must be configured for dot1x, and it must support this MIB (in particular, the objects dot1xAuthSessionTime, dot1xAuthSessionUserName, and dot1xPaePortCapabilities).
Without dot1x, hope is not lost. If the end host is running Windows and the UTLite tool, then when the user logs in, UTLite should start from their logon script, and send a UDP update to Campus with the username and IP of the host.

Campus manager user tracking problem

Hi We are using LMS 3.0.1 and the campus manager verson is 5.0.2. We have two subnet which are used for the management ip of switch kept in two different geographical areas. I have made the entry of all devices kept in both subnets and all the devices are know device in DCR, RME and DFM. also after data collection the devices are shown in campus manager database. But I am not able to learn the end host details of the hosts connected to one of our segment.
even if the perticular subnet is not appearing in "campus user tracking" as well as the devices belongs to the subnet. but I am getting all end host details from the second subnet.
please help.

Hi clarke,
i have updated the cm to the latest but still it did not learn. Later i added the 10.188.7.x ip addresses manually in the discovery settings instead of " *.*.*.* " - ip range. Now i am able to see these devices in topology view > layer 2 veiw as connected devices & not seen in unconnected..
Now i need to see the hostname, ip address etc details of these segments in UT acquisition window.... Secondly in topology view, the core switch is showing in "?" question mark symbol. This device is WS-C6509-E (sup-bootdisk:s72033-ipbase-mz.122-33.SXH3a.bin). I tried to delete this device from common services and added it again, there i selected "ws-c6509", i did not see the " ws-c6509-E".
in Cisco site, the serial number of the device is showing as the device "VS-C6509E-S720-10G"
Can u pls help me on this..
regards
rajesh

LMS 4.2 User tracking and router arp table

Hi,
If I have understand correctly, the IP address - mac address matching was made with the arp table of a cisco acces switch if it will made the L3.
My access switch wasn't used for L3 routing, only L2
It's possible to set user track to use the arp table of a firewall or a router for made this matching ?
Thanks a lot

As long as you have a supported Cisco Layer 3 device in your LMS-management domain, you should be able to correlate the IP-MAC addresses in User Tracking (UT).
UT support is not specifically listed for the ASA firewall - I'm not sure it will support that feature if it is the users' gateway.
Useful links:
UT explanation from the LMS Admin Guide
Supported devices listing
Hope this helps.

LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

Hi,
When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:
Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.
Could anybody help me?
I attach the ctm_config.txt file
thanks

From which directory did you get this ctm_config.txt? I need to see the ones under NMSROOT/MDC/tomcat/webapps/campus/WEB-INF/lib and NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib.
Since this is LMS 2.6, I also need to see the output of the pdshow command.

LMS 4.2 User Tracking not enabled

Hi all,
I have an issue on some switches located on remote sites.
For all switches on the main site (where LMS is located) User tracking is enabled.
For switches on the remote sites, user tracking seems not to be enabled.
This means we can't run the reclaim ports reports on them.
Discovery, Fault Discovery and Inventory are enabled,
but User tracking and Data collection are not active on these remote swithes.
How can this feature be enabled? Can't seem to find it.
Thx in advance!

Hi ,
you need not to do anything on the switch..
You need to check if for those devices "Data collection " is running fine or not
I hope the device is managed in LMS , check the device here first "Admin > Collection Settings > User Tracking > Acquisition Action"
If the device is missing then delete it and re-add in LMS and run the Data collection followed by user tracking acquisition.
Are you using SNMPv2 or SNMPv3 on those devices ?
Thanks-
Afroz

LMS 4.2 user tracking

Hello,
I have a problem with LMS 4.2 user tracking.
When I generate a report on all my network all mac address are ok but there is no Hostname/Ip address in the result, except for 2 equipments.
the only difference between these 2 equipements and the rest of the network is that they are connected on a not routed vlan. All the other phones, computers are connected on a routed vlan.
I have a Nexus 5k as core and 2960 as access. Routing between vlans is done with the Nexus
My DNS server is ok and reachable
Here is a screenshot of the report attached.
Thanks for your help

Yes, the Nexus 5000 series has a few issues with LMS (and other things). Among them is the non-support of User Tracking. I'm told it's a MIB variable issue but it's been the case for some time now and remains so with the current LMS release.
Here is the reference from the Supported Devices Table which states in part:
The following features are not supported:
User Tracking (Nexus 1K, 4K, 5K and 7K with FEX), VLAN Management, VRF Lite, LANE Management
Configuration Deploy Protocols: HTTPS, SCP, SSH, RCP
Configuration Fetch Protocols: HTTPS, SCP, SSH, RCP
Software Distribution by: Advanced flow, Image, Remote Staging
Software Repository Synchronization
CiscoView - [1.3.6.1.4.1.9.12.3.1.3.840, 1.3.6.1.4.1.9.12.3.1.3.903, 1.3.6.1.4.1.9.12.3.1.3.907, 1.3.6.1.4.1.9.12.3.1.3.930]

LMS 4.1 User Tracking

Does someone know if or what is the best way to do a acquistion on ip address on devices that appear to be dead until ping before LMS4.1 reports onn them. For example we run acquistion on a branch we do not see 172.20.12.51, howver we ping it from my desktop and then run user tracking and then it shows up.

One option when setting up discovery is to do ping sweep of the target subnet(s). It has pros and cons. Reference page 5 of the LMS 4.1 (not just) for Dummies Guide.
OTOH if an device appears inactive until pinged, it must not be typically generating traffic to its default gateway (or that gateway is not managed by LMS) as that would be the normal source of information about the host (ip-mac correlation anyhow) in a default discovery type.
Hope this helps.

LMS 4.2 User Tracking for Avaya IP Handsets and Connected Devices

I manage an environment that makes extensive use of Avaya IP phones and it's frustrating that this seems to limit the usefulness of the User Tracking application within LMS.
We configure the switch (2960) ports connected to the handsets as dot1q trunks with the associated PC being connected to the switch built into the phone.
Having done some forum research it seems that UT only adds an entry for a device connected on a trunk port if it is a Cisco IP phone, not anything else. This is frustrating as it eliminates a large part of our network from being recorded in UT and is doubley frustrating since the PC connected to the switch on the phone also isn't recorded.
Is there any way to get around this problem that anybody is aware of? Thanks

As long as you have a supported Cisco Layer 3 device in your LMS-management domain, you should be able to correlate the IP-MAC addresses in User Tracking (UT).
UT support is not specifically listed for the ASA firewall - I'm not sure it will support that feature if it is the users' gateway.
Useful links:
UT explanation from the LMS Admin Guide
Supported devices listing
Hope this helps.

LMS 4.2 User Tracking (Ani Server) issue

Running LMS 4.2.
I have an issue where Data Collection, UT Acquisition, and VRF Collection go from normal display (on Device Status Portal Page) to "loading". At this point user tracking stops functioning. Eventually a number of processes are reported as down. When trying to view items such as Discrepancies and Best Practice Deviations the message "ANIDbEngine process may be down"
If all daemons are stopped and restarted everything runs fine again for a few days then the same thing happens again.
I have attached some log files related to ani. These were collected while the problem is evident, prior to processes being restarted
Any feedback would be appreciated

Yes, the Nexus 5000 series has a few issues with LMS (and other things). Among them is the non-support of User Tracking. I'm told it's a MIB variable issue but it's been the case for some time now and remains so with the current LMS release.
Here is the reference from the Supported Devices Table which states in part:
The following features are not supported:
User Tracking (Nexus 1K, 4K, 5K and 7K with FEX), VLAN Management, VRF Lite, LANE Management
Configuration Deploy Protocols: HTTPS, SCP, SSH, RCP
Configuration Fetch Protocols: HTTPS, SCP, SSH, RCP
Software Distribution by: Advanced flow, Image, Remote Staging
Software Repository Synchronization
CiscoView - [1.3.6.1.4.1.9.12.3.1.3.840, 1.3.6.1.4.1.9.12.3.1.3.903, 1.3.6.1.4.1.9.12.3.1.3.907, 1.3.6.1.4.1.9.12.3.1.3.930]

LMS 3.2 User Tracking 10GE trunk to HP BladeSystem c7000 w. Virtual Connect Flex10

Hi All,
situation:
LMS 3.2
Cat6509 w. 4 port 10 GE module connected with trunk to
HP BladeSystem c7000 Enclosure
with
HP Virtual Connect Flex-10 10Gb Ethernet Module
with
#20 of ESX servers, Citrix
UT settings: "config trunk for end host disc. = enable on this trunk."
No show for connected MAC's of the server and end hosts (Citrix sessions).
Note: this works well for a ESX based DL380 server connected with 1GB trunk to a C3750.
Why is this not working for this Cat6509 configuration ?
Is the 10 GE port supported in Campus manager?
regards,

Hi Joseph,
Long time ago I started this discussion about UT support for portchannels. Right now we're on the level of LMS 4.2, do you know if there is any progress made with support for UT on portchannels?
Kind regards
Ad

User Tracking and Observation

Does Portal provide user tracking (observing/storing user behavior at the website) functionality out-of-box or is this a special add-on product?
For user tracking capabilities do you need to stay in the Portal30 schema or can we create our own custom tables that would store user information and tune portal to read from those tables? What is the best practice?
Thanks in advance,
Jason

Portal provides its own monitoring tools to portal administrators. If you want to create a personalized procedure, portal stores such tracking information in wwlog_activity_logs. Just select from it like:
select userid, http_remote_address
from portal30.wwlog_activity_logs
where start_time >= some date
and action in ('login');

Managing users, groups and shares with Mavervicks server

I recently upgraded from Snow Leopard Server to Mavericks.
In Snow Leopard, WorkGroup manager was the primary way to create shares, users and groups. Now it would seem that it is optional and in fact, I do not even see how to create a share in WorkGroup except for perhaps a group share which I'm not quite sure how to do.
For my setup, I have setup Open Directory and create a few Local Network users. DHCP is managed via my airport and the DNS is on but only for server and points to my Airport IP address.
QUESTIONS:
Should I be managing users with WorkGroup manager or server app, Whats the advantage?
I don't have user profiles (files) stored on the server they are local. That being the case, why does each user have a network folder on the server?
Thanks!

Workgroup Manager and MCX are deprecated. These technologies should only be used if you can not accomplish your tasks with Server.app and Profile Manager. If you have specific requirements that can not be satisfied in Server.app and Profile Manager you should send feedback to Apple.
So to your questions:
Should I be managing users with WorkGroup manager or server app, Whats the advantage?
I don't have user profiles (files) stored on the server they are local. That being the case, why does each user have a network folder on the server?
1: Ideally, no. Unless... You are supporting machines prior to 10.8.5 or can not find an equivalent function in Server.app and Profile Manager. There is no advantage to using it. Apple will eventually stop distributing it. It is available now for legacy support only. If you have a need for MCX management then WGM remains viable. But, ideally, you should be looking to Profile Manager.
2: This is because you created your accounts using Local Home Folder template instead of None - Services Only. The Local Home Folder template has the unfortunate side-effect of creating a user home folder on the server. I too dislike this. If you only want to use the accounts for services, then you should create the accounts using None - Services Only. By the way, it is safe to delete these home folders if you would like.
Reid
Apple Consultants Network
Apple Professional Services
Author "Mavericks Server – Foundation Services" :: Exclusively available in Apple's iBooks Store

How to manage user account and management through AMS

Hi all,
I’m in the process of designing a new mobile app that requires user registration, login and password reset. Basically all the standard user self service activities that public apps provide. Imagine Instagram for example.
We’re already looking at Azure Mobile Services and Facebook, Live, etc. authentication. But I’m a bit unclear on how to best handle manual user registrations. How would you best handle a user who decides that they want to register
without their social account?
User table in the custom application DB with user name, password, etc. and custom user management pages for registration, login, password reset
Azure Active Directory and OAuth same as with facebook, etc. Then build custom user management pages for registration, login, password reset, etc.
Some other Azure service that I don't know about?
Something else?
I noticed there is already another related question here:
https://social.msdn.microsoft.com/Forums/azure/en-US/ca5527f6-1130-4ebb-b335-2d4d6eda7734/create-new-account-and-reset-password-options-on-aad-signin-page?forum=azuremobile
The 2 important aims for this app are to require minimal maintenance and support overhead and high security at the same time.
Thanks,
Kia

I am not saying that, but with your question it looks like you want a custom auth.
Did you saw these article:
Register your apps to use an Azure Active Directory Account login
Authenticate your app with Active Directory Authentication Library Single Sign-On
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LMS 4.2, User Tracking Utility

Hello everyone;
I had a new installation of LMS 4.2 and everythinks works fine but User trucking utility database has an empty host name / IP address. Any one knows the reason why this information is not polled ?
Thanks
Alina Andiraos

Hi Alina,
Seems that you have configured SNMP V3 on your devices. If this is the case, the command below will be required for every VLAN on every device running SNMP V3:
snmp-server group group_name v3 auth context vlan-vlan_id
example:
snmp-server group LMS v3 auth context vlan-1
snmp-server group LMS v3 auth context vlan-2
Have a good day.
Moath Rawasheh

LMS Campus Manager User Tracking and LLDP

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