Username Log-In Issues

Our account was used by an employee that is no longer here. We would like to switch it back to a general e-mail that's not associated with any particular employee. We at one point had used that e-mail and then changed it to the employees, but it won't let us change it back and it says that that account is already in use.
Any ideas?

Hi,
The employee will have to log in to FormsCentral to make this change. If you have the employee-USERID/password to log in to FormsCentral, then after logging in, you can select the person icon on the upper right corner and select "My Information". At this dialog you can make the changes.
If you have no way to sign in as the employee, then please contact Adobe customer support to help you with this issue.
Thanks,
Lucia

Similar Messages

LION screen sharing and remote log in issues

Hi,
In Snow Leopard I could access my iMac screen from my macbook and have the iMac restart and allow me to log in and continue to use the iMac.
In Lion I cannot access the log in screen remotely after a restart.
I need to go to the iMac and actually log into it with the keyboard before it will show up again on the network.
I tried to adjust the sharing preferences but nothing is allowing me to manage the iMac and restart it from a different machine.
Once I am logged in the screen sharing works fine. It's the log in issue that is not working for me.
thanks for any help in advance,
christos

i have not been able to get screen sharing to work at all, which has never been a problem for me. i'm registered as an authorized user on both computers, the passwords are correct, but it keeps telling me that the username/passwords don't work. and this is after the computers have already been "connected" using the exact same passwords and user name.

IMac 27" Late 2013 Wi Fi Log in Issue

Hello everyone,
I apologize if my questions have been asked in the past. I'm completely new to the Apple Mac OS. I bought a new iMac 27" in the middle of 2014 and use it about once or twice a week and have had no issues to-date. I'm still in the process of learning though so my use of it is limited to basic emailing, web browsing and Skype.
In the last 2 weeks I have had problems logging into my Wifi network at home. It would not log on even after I had reset the modem. After trying and rebooting my iMac 3-4 times it would finally do so without changing anything in the it. I'm not sure what is causing it, but thought I would ask here.
What would be causing the log in issue to my Wi Fi network?
Do I need to be concern with the findings in the Etre check?
Startup after logging in my password would take longer than usual...what would be causing it?
Here is the result from the Etre scan. I guess what concerns me is in red...and also if it shows the Wi Fi log in issue.
Thank you in advance for your help and advice.
EtreCheck version: 2.1.8 (121)
Report generated 9 February 2015 11:23:18 am AEST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    iMac (27-inch, Late 2013) (Technical Specifications)
    iMac - model: iMac14,2
    1 3.4 GHz Intel Core i5 CPU: 4-core
    32 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1600 MHz ok
        BANK 0/DIMM1
            8 GB DDR3 1600 MHz ok
        BANK 1/DIMM1
            8 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
    NVIDIA GeForce GTX 780M - VRAM: 4096 MB
        iMac 2560 x 1440
System Software: ℹ️
    OS X 10.9.5 (13F34) - Time since boot: 0:24:23
Disk Information: ℹ️
    APPLE SSD SD0128F disk0 : (121.33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Boot OS X (disk0s3) <not mounted> : 134 MB
        Macintosh HD (disk2) / : 1.11 TB (1.04 TB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 120.99 GB Online
            Core Storage: disk1s2 999.35 GB Online
    APPLE HDD ST1000DM003 disk1 : (1 TB)
        EFI (disk1s1) <not mounted> : 210 MB
        Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk2) / : 1.11 TB (1.04 TB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 120.99 GB Online
            Core Storage: disk1s2 999.35 GB Online
USB Information: ℹ️
    VIA Labs, Inc.          USB3.0 Hub
        VIA Labs, Inc.          USB3.0 Hub
            Seagate Backup+ SL 2 TB
        EFI (disk3s1) <not mounted> : 210 MB
        Seagate Backup Plus Drive (disk3s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.82 TB free)
        Recovery HD (disk3s3) <not mounted> [Recovery]: 650 MB
            Initio   INIC-3609
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Logitech Inc. Logitech USB Headset H340
    Apple, Inc. Keyboard Hub
        Apple Inc. Apple Keyboard
    VIA Labs, Inc.          USB2.0 Hub
        VIA Labs, Inc.          USB2.0 Hub
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Startup Items: ℹ️
    ProTec6b: Path: /Library/StartupItems/ProTec6b
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.bombich.ccc.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [failed]    com.spotify.webhelper.plist [Click for support]
    [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Alfred 2    Application (/Applications/Alfred 2.app)
    Spotify 08-26-32-444    Application (/Users/[redacted]/.Trash/Spotify 08-26-32-444.app)
    Dropbox    Application (/Applications/Dropbox.app)
    Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
    Speech Startup    Application (/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogn ition.framework/Versions/A/Speech Startup.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 16.0.0.296 - SDK 10.6 Outdated! Update
    EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    Default Browser: Version: 537 - SDK 10.9
    SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 1.11 TB Disk used: 75.54 GB
    Destinations:
        Seagate Backup Plus Drive [Local]
        Total size: 2.00 TB
        Total number of backups: 33
        Oldest backup: 2014-04-16 03:45:27 +0000
        Last backup: 2015-02-09 01:07:51 +0000
        Size of backup disk: Adequate
            Backup size 2.00 TB > (Disk used 75.54 GB X 3)
Top Processes by CPU: ℹ️
         3%    WindowServer
         2%    Safari
         2%    Google Chrome
         1%    fontd
         1%    coreaudiod
Top Processes by Memory: ℹ️
    481 MB    WindowServer
    309 MB    Airmail
    206 MB    mds_stores
    206 MB    Safari
    172 MB    Google Chrome
Virtual Memory Information: ℹ️
    27.13 GB    Free RAM
    4.39 GB    Active RAM
    1.08 GB    Inactive RAM
    1.75 GB    Wired RAM
    912 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Feb 9, 2015, 10:58:33 AM    Self test - pass

Hi, Jiyujin.
Thank you for visiting Apple Support Communities.
I would need some clarification of the reference to log on and a little more information about the behavior to provide a better answer. However, here is a troubleshooting article that may help.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/HT202222
Cheers,
Jason H.

Send mail to the user who logged the issue

Hi,
As it is currently the mail goes to the key user, which is a business partner. That is an organization. However several users are maintained under a business partner.
So now the mail goes to all these users at a status change. However can we only have the user who logged the issue getting the mail. Can you please advice me on how to get this?
Thanks loads.
Keshi

Hi.. Thanks for all ur replies..
Yes we hv assigned the key user as a business partner which is an organization,, This is also and requirement,
But since the mail is activated as to the key user it goes to all the users in that group, under teh business partner.
But when configuring this came across the Partner, in which we selected it as key user. But there were also other partners as Creator,Reported by etc..
I tried using both these but again it didnt work. Can anyone suggest anything?
Yes, when u assign the key user as a business partner and assign several users to it you can send multiple mails to users
Any help on this is very much appreciated,.,
Thanks all for replying once again.
Keshi

Enterprise Portal Log off Issue for External User

Hello
We are facing a Enterprise Portal log off issue for one of our external users.
User is logged in and clicks on the "Log Off" link .
User is prompted as seen below:
Are you sure you want to logg off?
Choose Yes or No
Click on Yes and popup window goes away and nothing else happens.
These problems logg off issue problem happening on Internet Explorer 6 but from from firefox browser, its working.
Also popups are not blocked on IE.
EP version with SP level is EP 7.00 SP12.
Even though from Internet explorer 6, i can log in and log off with internal user.
Please advise for the log off problem .

Hello
I added the value ume.logoff.redirect.url =https://poqwas.synenco.com/irj/portal
on Config Tool Global Paramter settings.
Then restart the server.
But I am getting the same problem.when I login with external user ID, then make log off. Nothin Happen...
Please advise

Dreamweaver log in issues

Is there anyone experiencing log in issues to B.C. through Dreamweaver? My log in issue started about a few hours ago. I can log in directly to B.C., but when I try to log in using the same name and password that I've always used, I can't log in.

Hey Legacys7, please PM me your login details and I'll test this for you. If you can access admin you should be able to log in to BC Extension. It's using the same auth system.
Cheers,
mario

Facetime and Message log in issue

Hi to all,
I would like to seek your assistance with the Facetime and message log in issue that I am having.
I recently installed the Mountain Lion OS 10.8, now using version 10.8.2, on my personal laptop, Macbook Pro (Mid-2009 model). I have tried many times to log into both applications via my Apple ID but have been unsuccessful.
This afternoon I tried accessing Facetime on my work laptop (Macbook 2010 model, OS Lion 10.7.5) via my Apple ID and it worked.
Can someone please help me in resolving my log in issue with my personal laptop? Much appreciated.
Kind Regards,
Wing Kuen

I would make sure you are logged into iCloud in the System Preference pane, "Icloud".
Then go the the indivusial prefrences of Facetime and Messages, and try to log in.
Hope this helps!

Serious log in issues after installing Lion Server

Hi all,
I am relatively inexperienced with software involving essentially anything technical, so you will have to pardon my ignorance.
I am currently trying to set-up a wireless network at home using Lion Server, and it would appear I have bitten off more than I can chew. I installed Lion Server on Tuesday, and have been battling with it ever since - attempting to use a 'We Got Served' guide to walk me through.
I installed the Server app on my iMac as I figured the 3 computers on the network would not require very much space, and so there would be little point in buying a whole new machine to run it from. Whilst I was having little luck in making it work as I had hoped - I have now managed to completely lock the iMac. Since it's installation I have had no issue logging in and out of my actual account on OSX, however earlier the computer froze following an Adobe update and I was forced to do a hard restart. However, when I attempted to log back in I now get the following error:
"You are unable to log in to the user account "xxxx" at this time.
Logging in to the account failed because an error occurred."
I have tried everything in my limited knowledge to rectify this, and nothing works it would seem. I've read examples of this happening when trying to log into the actual server app, or where the hard drive is corrupt on the machine itself - this seems to be a hybrid of the two.
I can no longer open the computer in Safe Mode, however when I go into Disk Utility all disks when verified appear to be absolutely fine with disc repair making no difference. The only available drive is now listed as a Server drive so I cannot even re-install Lion on there.
This is causing me much distress as I can as far as I can tell not only log into my computer, but can do nothing to repair the issue bar erasing everthing from it. There is a lot of important data on there and I am confident that it is not actually corrupt, however Server seems to have just locked it completely.
Help would be much appreciated!

I am having a similar issue, but in my situation, my users cannot log in. All of my users are network users on Mini's. I am running 10.6.8 on my server. I have created users before with no issues, but have not done so in months. When I try to log the new user in, I get the following error:
xpchelper: Could not get path of user account (uid:1029) home directory:/Network/Servers/server.xxx.net/Volumes/Data/Users/username; error; The operation couldn't be completed. No such file or directory. Using home directory.
CFPreferences: user home directory at file://localhost/Network/Servers/server.xxx.net/Volumes/Data/Users/username/ is currently unavailable. User domains will be volatile.
Authorizationhost: error |-[homedirmounter mount NetworkHomeWithURL: attributes: dirPath: username:]|PremountHomeDirectoryWithAuthentication (url=AFP://server.xxx.net/Users/homedir= /Network/Servers/server.xxx.net/Volumes/Data/Users/username, name=username) returned 5.
I have no idea of what to do. I have verified that the user looks the same as my other users in WGM. The user's folder was created on the server. The user has access to the folder. I'm not sure what else could be wrong here.

Log-In Issue with ActionScript 2 Game

Hi All,
I have created a game is AS2 that is an MMORPG linked to a database and also used with SmartFoxServer Pro.
The game can be accessed at http://www.xkour.com
I have a Log-In system that is hooked to the database that works fine for me and many other people. You enter your username and password, click Log-In, and then enter the game.
Yet for some, after they enter their username and password and click on the "Log-In" button, the game refreshes and takes them back to the Log-In screen, as seen in this video: http://www.youtube.com/watch?v=lRpE3wmHwy4
Does anyone know if this is a coding issue, a server issue (I use SmartFoxServer Pro), or something else?
Any help would be much appreciated! Thank you!

i didn't see a problem registering and logging in but, after that, i saw repeated calls to subtestx.php for no apparent reason.

Powerbook G4 leopard log in issues

hello i have a powerbook G4 laptop and i installed leopard on it everything went fine untill i started it up and it wont let me log in i dont get any blue screen or anything it seems my user has been deleted because inseatd of my username it says Other... as the username i tried typing in the username and password under Other... but it still wont work.
Thanks

Hi. You can try booting up from the install disk, and repair disk and disk permissions under disk utility. If that doesn't work, try to reset the password of the System Administrator (root). By doing this, you can login to the Guest (Other) User. After logging in, try checking for your username in the system preference. Here are some more info on your issue. Good luck.
http://docs.info.apple.com/article.html?artnum=307005

Serious log in issues.........graphics related??

hi everyone!
I am having a serious issue with logging in to my mac. The problem started when i began having problems with my graphics cards. I have 2 ati hd2600xt cards in my 8 core mac pro, and they have run 3 of my monitors with absolutley no problem before but then suddenly a few weeks ago when i started up my machine only one screen would start working. If I re booted the mac then it would see all 3 monitors and work fine thereafter. However today i turned on the mac and it wouldnt see the other 2 screens at all. i unplugged everything from the machine and made sure the card was in the slot correctly, and reconnected the screens, booted up and had the same issue. I then wondered if there was a firmware update for the cards so i hooked up one monitor and went on to the internet and found some newer firmware. I installed the firmware, it said click to restart machine, i done that and when it restarted it just hung for a few minutes, I thought it may have been writing firmware so i left it for 20 minutes and nothing happened. At this point i decided to take the card out of the machine, i did that and then it got me to the login screen, i enter my password and it goes to log me in, then takes me straight back to the login screen again. I tried to reset my password, and it does exactly the same thing. I then wondered if my user account had gone wrong so i booted from disc and went in to terminal and checked everything was still on the hd which it was. I have managed to log in to my account through my laptop on the network and i can browse through my files and folders just fine from there, i have copied files on to my laptop, its all there just fine. I tried to screen share and enter the password to my account but it wont let me in. strange how my laptop will let me in to the file structure with the same log in as on my 8 core but the 8 core wont let me in.
I even tried logging in in safe mode and it does the same thing.
Any ideas?
thanks
Pete Crossman

I am having a similar issue, but in my situation, my users cannot log in. All of my users are network users on Mini's. I am running 10.6.8 on my server. I have created users before with no issues, but have not done so in months. When I try to log the new user in, I get the following error:
xpchelper: Could not get path of user account (uid:1029) home directory:/Network/Servers/server.xxx.net/Volumes/Data/Users/username; error; The operation couldn't be completed. No such file or directory. Using home directory.
CFPreferences: user home directory at file://localhost/Network/Servers/server.xxx.net/Volumes/Data/Users/username/ is currently unavailable. User domains will be volatile.
Authorizationhost: error |-[homedirmounter mount NetworkHomeWithURL: attributes: dirPath: username:]|PremountHomeDirectoryWithAuthentication (url=AFP://server.xxx.net/Users/homedir= /Network/Servers/server.xxx.net/Volumes/Data/Users/username, name=username) returned 5.
I have no idea of what to do. I have verified that the user looks the same as my other users in WGM. The user's folder was created on the server. The user has access to the folder. I'm not sure what else could be wrong here.

Username and password issue in SAP GUI logon-Please help

Hello,
Usually I download the tx.sap file from my work system it downloads and opens the main screen directly.( password is disabled for us). Now when I connect from home(home system through VPN) ,i can download tx.sap file from my company's SAP web portal ,but when I open the same through SAP GUI on my system it pops up a password screen- the issue is my employee ID is already populated in the username tab, but when I provide my domain password (i tried all my passwords),it throws an error -you do not require a password, now when i try without a password it shows fill in all required entry fields. Please assist.

If you enter just the username, the network is not sure which "AD Domain" to contact tp authenticate you as a user. So you need to specify the domain name in any of the below 2 formats. Give it a try.
Format 1 - [email protected]
Format 2 - DOMAIN\UserName
Hope this helps.

How to: Fix log in issues with Adobe Creative Manager CC

When you type in your username and password and you get a message stating that you are now logged out and you get the same log in fields again. Odds are the database has become corrupted.
Tonight the manager was updated and yep it happened to me again.
I am on a windows 7 computer so your file locations may be a bit different than mine especially if you are on a mac.
Close the manager. {this requires right clicking on the manager's icon in the taskbar} (Clicking the X in the upper right hand corner does not shut down the program, it only hides it)
In windows Explorer go to the following folder location: C:\Users\{Name goes here}\AppData\Local\Adobe
Find the folders -
AAMUpdater
OOBE
Rename them
AAMUpdater.old
OOBE.old
Start the manager, type in your username and password then OK the license agreement.
At this point you should be ready to go.

Update to my original discussion:
If the problem persists, rinse & repeat steps from the original post.
Alternate Solution: If problem still persists and your imap email is not syncing correctly, call customer support of your email provider (in my case it was GoDaddy). Tell them the problem and ask them to do a "ReSync". Make sure your imap email account is set up on your iPhone before they perform the resync. I tried this and its been a week since I had any problems. If you're lucky this could fix other problems that are not listed in this discussion thread.
Good luck & Cheers.

Every mavericks user, except 13" late rMBP, do you have "kernel usb keyboard" log report issue on your console, check it out please

hi everyone, we are the owners of the late 2013 retina macbook pro, with this keyboard and trackpad issue.
please help us by looking at your console for this log report:
08/11/13 00:49:01,000 kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)
we are really curious whether it is only happening on our 13" rMBP or is it happening on everyone's mac with mavericks.
especially we would like to know whether this report is also on 2013's mac. MacBook Pro Retina 15" late 2013 Haswell, iMac Haswell, MacBook Air Haswell.
Thanks for your help, really appreciate all your reports!
please help us so that we could try track it down whether the issue is hardware or software related.

Yes, after the EFI update I'm seeing over 4,000 of these error messages.
12/16/13 1:08:32.000 PM kernel[0]: The USB device Apple Internal Keyboard /Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)
This happens everytime I touch the keyboard or trackpad. I believe this should not be a normal ocurrence performing such a NORMAL and Essential task as using the imbedded peripherals to operate a machine.
I contacted Apple Support and spoke with a Senior Advisor for troubleshooting. I was instructed to send capture data to apple showing the console errors in their entirety.
From my impressions speaking with Apple today, this is not a normal error and a exchange might be offered, but I'm afraid that will not remedy the issue. This being a chronic and widespread issue with OSX Mavericks and late rMBP Haswell models.

User log in issue with Xcelsius SWF file

HI,
I am using the BI as source to BO. Xcelsius dashboard is using webi data by live office.
I have exported the xcelsius in swf file & ppt format.
i am using the credentials user name, password and authentication as SAP.
I have the roles which are created in BI and imported to BO and the roles have users in BI , which came by default to BO.
Now I have created the new users in BI with initial password. I cant login to infoview or swf until i change the initial password in BI and thn with new password i can log in to BO. I understood this concept.
But confusing part is after changing to new password in BI, i can be able to log in to swf or PPT but not fetching latest data from data base.
if i log on first into infoview , thn i can be able to log onto swf file or PPT correctly and access the latest data.
If i directly access the ppt file , i get 'failed to get the document information. lo 26315". But if i login to infoview first then to swf or ppt i wont get any problem.
The problem is, users are access the dashboard file from ppt and pdf. So , is there any work around that, the new user can directly access the data from swf or ppt, without entering the infoview???

Hi sapbi83 ,
May i Know which connection you are using for fetching data into xcelsius, is it LO(Live Office) or Qaaws
if it is Live Office then what is the refresh property set for live office object? and how many live office objects or how many qaaws connection u are using.?
provide the answe of all the above question, i'll be able to help you and Infoview has nothing to do it with the real time data connectivity. the dashboard is completely dependent on the connections used to get data into the xcelsius, if the error is coming in PPT or PDF standalone then there is some issue with the connection used in xcelsius, just let me know the answer of all the above questions.

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