Users not able to attach any attachmemts to SAP using SO01

Hi All,
Our production system is not allowing any user to attach any documents to SAP system using SO01 tcode.
We have this error : [Include file in PC application]
and [error while import].
Our R/3 system is ECC 5.0 with Oracle and HP unix.
replies are appriciated asap.
Thanks
Satish

Hi Joe,
Sorry, that was not an authorization issue. how ever I could solve the problem...
--> I have checked the logs from Dev_icm and that displayed there is a problem connecting the system and IXOS is not allowing any HTTP connections.
-->The problem was with IXOS system, the file system was full in that server and those were cleared.
--> Once the spawner and ORacle DS service were resatrted the IXOS server was normal and in SAP now user were able to attach the documents using So01.
Thanks for your help.
Regadrs,
Satish Narayana.

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