Except sadmin other users not able to see siebel BI publisher reports

Hi,
we have integrated siebel with BI publisher, except sadmin other users not able to see BI publisher reports, it is throwing error "No file has been attached to this record, please attach a file. SBL-SVC-00155".
when login with sadmin report is generating. we have created user sadmin on BI publisher. if we change that user sadmin on BI publisher to some other name, then sadmin not able to generate reports. is there any specific on user creation on BIP should match with siebel?
Thanks,
Joe

i suggest then dropping user and re-creating and then re-assigning permission (just keep his webcat files) - it'll be faster than looking into individual permissions
another possible option - did you check his browser? sometimes the screen resolution can be too low and they don't see it on the same screen - need to scroll.
is it possible he's not using the same Dashboard page as others? just check the "Report Links" to make sure
i'm not sure what else could be a cause of this

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    integrity sha
    group 5 2
    prf sha
    lifetime seconds 86400
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    integrity sha
    group 5 2
    prf sha
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    crypto ikev2 policy 30
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    integrity sha
    group 5 2
    prf sha
    lifetime seconds 86400
    crypto ikev2 policy 40
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    group 5 2
    prf sha
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    crypto ikev2 enable Outside
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    hp LaserJet 4250 [ED487E]._printer._tcp.local                     SRV/NBSTAT                  IN     240   10.125.30.223  209.87   Wed Mar 18 13:24:26 2015
    hp LaserJet 4250 [ED487E]._printer._tcp.local                     TXT                         IN     240   10.125.30.223  205.14   Wed Mar 18 13:24:26 2015
    hp LaserJet 4250 [ED487E]._printer._tcp.local                     TXT                         IN     240   10.125.30.223  197.18   Wed Mar 18 13:24:26 2015
    hp LaserJet 4250 [ED487E]._printer._tcp.local                     TXT                         IN     240   10.125.30.223  196.42   Wed Mar 18 13:24:26 2015
    hp LaserJet 4250 [ED487E]._printer._tcp.local                     TXT                         IN     240   10.125.30.223  208.15   Wed Mar 18 13:24:26 2015
    hp LaserJet 4250 [ED487E]._pdl-datastream._tcp.local              SRV/NBSTAT                  IN     240   10.125.30.223  207.35   Wed Mar 18 13:24:26 2015
    hp LaserJet 4250 [ED487E]._pdl-datastream._tcp.local              TXT                         IN     240   10.125.30.223  200.64   Wed Mar 18 13:24:26 2015
    hp LaserJet 4250 [ED487E]._ipp._tcp.local                         SRV/NBSTAT                  IN     240   10.125.30.223  209.44   Wed Mar 18 13:24:26 2015
    Visible-printer :
    _printer._tcp.local                                                                         PTR         IN     4500  10.125.26.29   3745.82  Wed Mar 18 13:24:51 2015
    _universal._sub._ipp._tcp.local                                                PTR         IN     4500  10.125.26.29   3694.14  Wed Mar 18 13:24:51 2015
    _ipp._tcp.local                                                                                PTR         IN     4500  10.125.26.29   3628.81  Wed Mar 18 13:24:51 2015
    _pdl-datastream._tcp.local                                                          PTR         IN     4500  10.125.26.29   3616.14  Wed Mar 18 13:24:51 2015
    _http._tcp.local                                                                              PTR         IN     4500  10.125.26.29   3793.56  Wed Mar 18 13:24:51 2015
    XRX9C934E25C52D.local                                                                A           IN     120   10.125.26.29   355.03   Wed Mar 18 13:24:51 2015
    Xerox WorkCentre 3615 (25:C5:2D)._printer._tcp.local         SRV/NBSTAT  IN     120   10.125.26.29   130.45   Wed Mar 18 13:24:51 2015
    Xerox WorkCentre 3615 (25:C5:2D)._printer._tcp.local         TXT         IN     4500  10.125.26.29   3670.33  Wed Mar 18 13:24:51 2015
    Xerox WorkCentre 3615 (25:C5:2D)._ipp._tcp.local             SRV/NBSTAT  IN     120   10.125.26.29   389.55   Wed Mar 18 13:24:51 2015
    Xerox WorkCentre 3615 (25:C5:2D)._ipp._tcp.local             TXT         IN     4500  10.125.26.29   3640.60  Wed Mar 18 13:24:51 2015
    Xerox WorkCentre 3615 (25:C5:2D)._pdl-datastream._tcp.local  SRV/NBSTAT  IN     120   10.125.26.29   210.97   Wed Mar 18 13:24:51 2015
    In order to learn other printers we may need to use specific app provided by printer vendor on the client or configure the printers to send these service IDs.

    The net 451 issues made it not work after a while but it affected the entire RWW site not just remote access:
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    Careful if you try and uninstall it, you'll need to put back net 4.0 and reconfigure some stuff.
    Did it ever work?  
    Make sure the users have installed the certificate they need and turn on compatibility mode in IE (also make sure IE isn't locked down and disabling activeX).:
    https://technet.microsoft.com/en-us/library/dd701173%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
    -- Al

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