Using beasvc to run custom services

We have a service which has not been converted to run under weblogic. Can this service be run as an NT service using beasvc. I.e., beasvc -install -cmdLine:MyService -cmdline:-classpath @D:\myClasspath.txt com.mycompany.mypackage.myService
The install works fine, but when trying to start the service, it fails. I'm only guessing that this might be possible...

For any Java class installation as NT/2K
service try this package. It works fine -
I use it for my own WlPingLoggerJava class.
JavaService - License
Copyright (c) 2000, Alexandria Software Consulting
see http://www.alexandriasc.com/index.html
--michael

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Using FaceTime in a Customer Service Center

My company has an idea to utilize Face Time in our customer service center utilizing the iPad 2. Is it possible to have a single number/id dedicated to Face Time that allows for mulitple conversations at one time? If so, how can this be set up?

The way I have seen it done is that you have iPhones and you route the call to it from your switchboard and then you activate facetime once both parties are connected.

How to use standard APIs for customized services

Hello,
I try to use IUserMappingService which has some hard coded paths to services (user mapping service). However sys admin customized the services location and it's impossible to use standard SAP libraries. For example, the standard library has a path: "com/sapportals/portal/prt/service/usermapping", but a customized path is "com/sap/portal/pdk/srv/usermapping". When I run this iView, I am getting a message: Caused by: java.lang.NoClassDefFoundError: com/sapportals/portal/prt/service/usermapping/IUserMappingService
Please advise.
Thanks,
Yan

I guess i know what the problem is. How have you given a reference to the UM service in the portalapps.xml file ??
I think you would have given the reference as "UserMapping". Now the PRT will look for this particular service and in the portalapps.xml of this service the ClassName would be defined as com.sapportals.portal.prt.service.UserMapping, which the PRT is not able to find.
You can try giving the FQN in the service reference, but i doubt it will work because the PRT will still look for the above class name at the predefined location.
Regards, Akhilesh

Skype Account as Customer Service hotline for busi...

Hi Skype Customer Service,
I have previously sent an email, about two weeks ago, regarding the use of Skype as a customer service hotline- however, we have no received any feedback.
If we could get some assistance, it would be greatly apprpecaited.
Our company would like to use Skype as a customer service tool interface and need the assistsance of Skype to do so.
Our questions are:
1. To who should we speak with to set up a business acount
2. Are there any regualtions/precaustionaries that we must first be aware of
3. Is there dedicated support? Such as, will it always be in the formmat of sending an email (such as this) or is there a hotline available for us to speak to a representative for a faster service.
4. Do you have any other companies that are currently using Skype for the same reason that you would be able to share some of the best practices on how to best use this tool.
There are also a couple more specific questions that arise from these four questions, but we would greatly appreciate feedback regarding these questions to begin the process and then look at more specifics later.
If we could please contact as soon as possible, we are extremely interested in getting this up and running as soon as possible.
Thank you, in advance, for your time.
Can somebody share ideas, asnwer the questions above? This would be greatly appreciated.
Sebastian

To set up a Skype based phone line as the customer service, you will need to use 3rd part software PrettyMay Call Center for Skype which is designed for small business.
Check out more at our website: http://www.prettymay.net
Want to record Skype calls, check out at:
hereandhere

Absolute horrible customer service!!!! I cannot use a product I've already paid for and no one is helping!!!!

So I have been a longtime Adobe customer. I have nearly every version of the creative suites, with all the bells and whistles and have spent thousands and thousands of dollars on these products for our business as well as personal use. SO.....we just upgraded the OS on our primary editing bay, and I found that I needed to reinstall the Premiere Pro 5.5 upgrade to the system that I purchased online a couple years back. I go to access my online account, and it said that I needed to reset the password, but the problem is that the email that was used is not turned off and I have no way to access.
Thinking that this was not a big deal, I contacted support via the chat system. The first person told me he could not help at that time, and while asking a follow up question he (or she) cutoff the chat. I immediately started another chat. The next agent stayed on, but also said that they could not anything, but they would escalate it to the next group up, and that they would transfer the account to my current email address. That was nearly 3 weeks ago.
I have since received emails nearly daily apologizing for the delay (a form letter) in resolution. Then I got another email saying I needed to write a letter saying what I wanted, and that should take care the problem. So....I did. Then I got another email.....this time saying that the letter was not enough, and that I would have to add a scanned image to the letter of my government issued ID. I replied, indicating my patience has run out after 3 weeks, but sent the letter again as requested. And guess what??? Today I get another email with an apology, and that it would be escalated to another group to see if they could do it.
This is not acceptable in any way. I have to get my keys to the 5.5 upgrade as its using the trial version right now since I can't login to get my keys....and NO ONE AT ADOBE IS ABLE TO DO A THING ABOUT IT. How hard is it to change the access email to ones account, or have it transferred to the new one. (I had to sign up for a new account with the correct email just to post on the forums).
SO PLEASE.....if there is a competent person left there, that can take care of this problem please do. I just need my purchases attached to this account!!!! . I will have no choice but to start seeking a legal remedy within the next 48 hours is not resolved. I have a project that has to be completed, and due to this incompetence I can't use a product I have already paid for. It should never take nearly 3 weeks for this to be resolved.

Thanks Steve, I appreciate any help that can be provided. I’ve tried to be patient but after getting yet another Friday saying the exact same thing about it being escalated to the right group (which is the same email I’ve gotten day after day for 3 weeks) I have had enough. Clearly whomever is handling the general customer service, in whatever country they are in really do not care or even have a process to follow. They just clear their cue apparently so that they make their personal numbers. (I was formerly a tech support manager for one of the large PC and peripherals producer....so I am familiar with some of these antics, though we would have fired someone for something like this). Given how much I have paid to Adobe for their products over the past ten years as a business owner it a shame that this is not getting resolved.

Hello. I upgraded my MIFI 2200 (had no contract on it) to a Jetpack (with a contract) when customer service told me this 4G device would use less data because it was faster. This was not correct. Anyway, I got the device, had problems, did tech support

I upgraded my MIFI 2200 (had no contract on it) to a Jetpack (with a contract) when customer service told me this 4G device would use less data because it was faster. This was not correct. Anyway, I got the device, had problems, did tech support, re-activated my MIFI. 1. Decided to return the device. Spent hours with Customer Service, then finally up to Management, they agreed to take it back and void the contact, I sent it back immediately – and instead of voiding the contact they transferred it to my MIFI! Please cancel the contract on the MIFI. 2. During the short time I had the Jetpack I continually received overage alerts, took it all the way up to 30 GB, each time I backdated the new data plan except twice when customer service did and failed to back date the increase, and once the computer locked customer service out and could not increase. The end result is I have a $495 bill, many of these alerts were false since I ended up with only 14 MG for the month, etc. I am asking that my bill be reduced significantly to reflect no overage and to compensate for these problems. Please open up a ticket for this.

I had Verizon JetPak and you will find it will eat data like crazy. I opted to sign on to ATT Uverse and configured my phones and other devices to the WiFi on the Uverse system. It took about 5 minutes to completed the configuration. I was using 10 to 12 GB monthly to support 5 devices. Even if you use Verizon DSL, you are still subjected to same GB allotment. In my area, Verizon DSL is not available. With Uverse, I have 250 GB monthly to use, and I have not even come close to using anything of that magnitude. I reduced my GB package with Verizon to 2 GB per month and since having ATT Uverse, I never use more than 1GB a month with Verizon.
I have no problem with Verizon cell phone service as we get a much stronger signal where we live than you can with ATT or any others. It is just my opinion, but if you are running multiple devices off Verizon Jetpak, you will eventually spend a fortune to keep pace. I pay $60 a month for 18 Mbps speed, although ATT have packages that cost much less. But, it saves me a bundle each month. The cost of Uverse alone is worth not having to run everything through a Jetpak.
If you have the option to use another DSL service provider in your area, I recommend dumping the Jetpak and sign on with another carrier.

Browser can't load sites using 1.4 plugin when service is running

Hi,
I am having some strange problems and am hoping someone here might be able to offer some insight to help me solve it.
Some customers have reported a problem with our software that runs as a service on Windows machines. When the service is started, they cannot use IE or Netscape to view sites that require the Java 1.4 plugin [They have 1.4.2 installed].
We tried to reproduce the problem here and were unable to. We tried a different machine and now can reproduce it all the time. All of our test machines and the customer's test machines have the same software installed - except for hardware drivers.
Here is what happens:
If the browser is open already, and our software service is started, then the browser has no problem connecting and viewing applets that use the 1.4 plugin.
If the browser is not open when the service is started, then when the browser is opened one cannot view applets that require the 1.4 plugin.
So, it seems as though everything works fine as long as the browser is open before running our service. If the browser is closed when the service is started, then there seems to be some conflict with the 1.4 plugin and the browser will not load sites that require it.
Any ideas what may be happening here?
Thanks!

Hi all,
I have the same problem. If I start Tomcat 5.0.24 as a service on my Win2k and
open a page containing an applet (using 1.4.2_02 plugin) the IE hangs.
If the IE started before the Tomcat service then it works fine.
Any comments would be appreciated.
Regards,
Peter Bartha

Run custom systemd service before NetworkManager

Hi, I am trying to write a systemd service that runs and completes before NetworkManager.service starts.
I tried this:
[Unit]
Description=Custom service test
Before=NetworkManager.service
[Service]
Type=oneshot
ExecStart=/usr/bin/echo Custom service test 1
ExecStart=/usr/bin/sleep 5
ExecStart=/usr/bin/echo Custom service test 2
[Install]
WantedBy=network.target
While the custom service does start, I got this rather strange output:
Jan 22 00:12:46 localhost echo[1166]: Custom service test 1
Jan 22 00:12:48 localhost kernel: NVRM: GPU at 0000:02:00: GPU-(snip)
... some unrelated messages (acpid, kdm, etc) ...
Jan 22 00:12:49 localhost systemd-logind[1170]: Linked /tmp/.X11-unix/X0 to /run/user/1000/X11-display.
Jan 22 00:13:13 localhost echo[1254]: Custom service test 2
Jan 22 00:12:50 localhost systemd[1]: Started Custom service test.
Jan 22 00:12:50 localhost systemd[1]: Starting Network Manager...
As you can see, while everything appears in the expected order in the log, the timestamps look very wrong. The "Custom service test 2" says "00:13:13", yet it is in the middle of "00:12:49" and "00:12:50". What gives?
Also, notice that the first echo was at 00:12:46, but NetworkManager started at 00:12:50, which is only 4 seconds later. The "sleep" in the custom services should have made it start at 00:12:51 at the earliest. I don't understand why things are not being respected.
The output I'd expect to see is something like this:
Jan 22 00:12:46 localhost echo[1166]: Custom service test 1
Jan 22 00:12:51 localhost echo[1254]: Custom service test 2
Jan 22 00:12:51 localhost systemd[1]: Started Custom service test.
Jan 22 00:12:51 localhost systemd[1]: Starting Network Manager...
I have also made sure that it shows up in NetworkManager.service's After list:
$ systemctl show -p After NetworkManager.service
After=mycustomservice.service syslog.target systemd-journald.socket dbus.socket basic.target

falconindy wrote:Sooooo this begs the question: what are you really trying to do?
I'm trying to write a script that changes the interface's MAC address before NetworkManager gets a chance to take over the network interface. I'm aware that there's a page about exactly that on the wiki. I started with the systemd service from the bottom of the page, which says "Before=dhcpcd@%i.service". I changed that line to use "NetworkManager.service", and I changed the ExecStart line to "/usr/bin/macchanger -A myinterface" in order to get a random MAC address, instead of setting a fixed one like the example shows. Then I saw that macchanger's output was being mixed with NetworkManager's output in the journal, so I decided to try and write a custom service just for testing, making it start before NetworkManager, in order to see if it really was systemd's fault or if it was something macchanger-specific. Then I noticed the strange behavior described in the OP, didn't really know what to do about it, so I posted this topic. That's the story so far...
Last edited by WindPower (2013-01-23 00:13:22)

Old school with CS2. Haven't used in a while and am unable to use the program as it says my serial number is invalid. Customer service tells me the server for CS2 has been shut down. Then they sent me here for help. Does anyone have any advice?

I don't have a clue what I am doing with this. Here is my discussion with Customer Service:
Naresh: Hello! Welcome to Adobe Customer Service.
Naresh: Hi Mary.
Naresh: I understand you have been getting invalid serial number, am I right?
Mary Vance: Hi
Mary Vance: yes
Naresh: Please provide me with the serial number, Mary.
Mary Vance: I provided my serial number here
Naresh: Thank you for the serial number.
Naresh: Please allow me 2-3 minutes while I check your serial number.
Mary Vance: no problem
Naresh: Thank you.
Naresh: Thank you for being online.
Naresh: I would like to inform you that the server for CS2 products have been shut down by adobe since then you are not able to install the product.
Naresh: However, I will provide you the link to download CS2 application. Please visit the following link.
Mary Vance: will this allow me to reinstall Photoshop?
Naresh: Yes, Mary.
Mary Vance: ok...what is that link?
Naresh: Please clcik here to download.
Mary Vance: thank you....trying it now
Naresh: You are welcome.
Naresh: I will also provide you the link for further information regarding the installation of CS2 products.
Mary Vance: the download doesn't have anything regarding installation
Naresh: Please click for the information.
Naresh: I am sorry for providing wrong link.
Naresh: Please click here to download.
Naresh: The 3rd link is for the download of CS2 Photoshop.
Naresh: Were you able to view the download link, Mary?
Mary Vance: what file in that download is supposed to help me?
Mary Vance: the first and 3rd link were the same
Mary Vance: when trying to load from my software, I get the message saying my serial number is not valid. All I need is a serial number that works. Is that going to be possible?
Naresh: Mary, Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Naresh: So you will have to download the software from the above link.
Naresh: May I know in what OS you are trying to install the software?
Mary Vance: the link sends me to a CS2 help package
Mary Vance: windows 7
Naresh: I am sorry you will not be able to install the CS2 application on Windows 7 since it does not support CS2 version.
Mary Vance: I have had on here for a few years...why all of a sudden would it not work? Illustrator is fine.
Naresh: Okay.
Naresh: You can try downloading the software.
Mary Vance: was the original link that you sent me suppose to allow me to download Photoshop?
Mary Vance: I did try and got the message that the serial number is invalid. Is there any way to get around this or should I throw it away?
Naresh: May I know whether you uninstalled the product.
Naresh: ?
Mary Vance: I did uninstall Photoshop only. Then I tried reinstalling Photoshop only and got the message about the serial number.
Naresh: I check and see that it seems to be a technical issue, I request you to please post your query to the forums so that you will get the resolution from our expertise and I'll provide you the link to visit the forums.
Naresh: Please click here to visit the forums.
Mary Vance: I guess I will try that.
Naresh: Yes, please.
Naresh: Is there anything else I can help you with?
Mary Vance: I don't see where you helped me with this yet, so I guess not!
Naresh: I am sorry for the inconvenience.
Naresh: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Any help would be appreciated.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

Custom service (using Reader Extensions) for REST invocation

Hello,
is it possible to implement and configure a custom service (using Reader Extensions) for REST invocation?
Best regards
CommanderPeek

Yes LiveCycle does support REST as an endpoint http://help.adobe.com/en_US/livecycle/9.0/programLC/help/index.htm?content=000562.html

This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on a terminal server

Hi All,
I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as
""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
a terminal server"" and apps gets closed.
Please help me on this ASAP.
Thanks & Regards,
Sachin Shinde

Hi,
As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
Regards,
Melon Chen
TechNet Community Support

What is the difference between Safari 5.1.7 and 5.1.10? I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)

what is the difference between Safari 5.1.7 and 5.1.10?
I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)

Might be the security fixes > Safari 5.1.10 for Snow Leopard

Apple customer service representative says: "FaceTime is not good. Don't use it."

The other day my friend and I were trying to chat using FaceTime. She keep getting connection error. We were both on WiFi network. Both of us have our Apple IDs set up on the phone. In the past I successfully used FaceTime to chat with other friends, so the problem is likely at her side. She called Apple's customer service number in her area (China), described the problem. To her surprise, instead of being asked about the details, she was told "FaceTime is not good, don't try to use it." If this is really Apple's official attitude towards FaceTIme, why would it release this product? Or, is FaceTime suppose to be only among US users?

I doubt if that is Apples official position, and it is a shame it was said to your friend.
Your friend is in China, where are you? I ask because the longer the distance between network connections the more likely connection errors can occur.

HP customer service stinks. It is not what it used to be...

I am having to write this again but I think it's well worth letting people know.
I paid for an expensive HP Pavilian DV 5000Z in 2006 customized with a expansion base total was $1300. Pricey stuff but I said I also wanted the good customer service that HP supposedly had.
Well it was pretty good because in the first month the optical drive I designed died.
That notebook would still be working well for me (I added a 1 gig memory stick about three years later) but all my high end electronics were stolen in a burgarly Jan. 13, 2012.
It was a tough hit. Like a fool, though, I bought a busienss probook 4530s with an intel 5 and two months to the day on March 24 the hard drive died. Then these bums could only send me a new hard drive an expect me to install it. Mind you I can hardly understand the guy from India all these calls for help are outsourced that is number one problem. Then when the item arrived, the screw was missing for me to remove (gee maybe that's why the hard drive went so fast) I baby my computer equpment, otherwise a 2006 Pavilian wouldn't be going strong in 2012
anyway I called again and begged please just send me a new notebook. Something is wrong with this one.
The so-called customer servicd woman "Fernanda" in Costa Rica blew me off. Best she could do is have my notebook send away for a **bleep** five to seven days and I am losign money.
I use this notebook for business.
i had to turn down an order ffom Sweden and now what the hell am i to do?
The lesson here is that HP has gone downhill. I wish I neve rbought another HP ever I could have gotten an intel-5 or 7 even from Sony, or Toshiba.
Never again and I am writing this as a warning to everyone. This is not the same cmopany it used to be.
I despise how they've treated a good customer who has bought THREE THREE THREE printers from them over the years, an expabnsion base for $240 and an extra adapter and a notebook case that was expensvie not like these cheap pvc things.
They know the price of everything, the value of nothing.
any company that can't see fit to treat a customer like me better isn't worth anyone's time.
I want to return this, and get a notebook from sony or toshiba.
You suck HP. You may have been good way back when but the stress I've been through and am going through now because of you {Content Removed} isn't worth it.

create 2 draw shapes showing as a single coloured line;
one that shows the line from the starting point at the left to the furthest point it extends to the right
the second line starts from the end point of line 1 to the furthest point it extends to the left
add a wipe to line 1, wiping from left to right
add a wipe to line 2, wiping from right to left, which automatically builds after build 1, with no delay
when played back it will look like a single wipe

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not see any customer service phone number for Firefox

I am trying to understand the licensing procedures for using tabKiller for 3.5.7 firefox. Who should I contact for this? I do not have the customer service phone number for Firefox

Tab Killer is not created by Mozilla, it is created by a private individual who has made it available at no cost for other people to use.

Using beasvc to run custom services

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