Using ePrint... help...

. It doesn't show my office files as available fit

Hi amorosa,
Thank you for becoming a member of the HP Support Community. I understand that you are trying to print files using ePrint.
To better assist you, would you please provide some further information:
1)    What is the make/model/product number of your HP printer?
2)    How is the printer connected (USB cable, ethernet, or wireless)?
3)    Are you using the HP ePrint app to print, the ePrint software, or 3rd party app?
4)    What type of files are you indicating that you are unable to print (Word, Excel, PowerPoint, etc)?
Thank you.
Guide to finding your product number
Regards,
Happytohelp01
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I work on behalf of HP

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Hi Pestonji,
Please download the ePrint Mobile driver here: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=lj-96046-2
I was an HP employee.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

How do I connect and print from my iPad/ iPhone to Photosmart Plus B210 without using eprint?

Help! I am new to installing stuff and using a forum- but I am rubbish and need help!
I can use eprint from my devices, but can I use air print or something like it? My old printer was always found by my phone, but this time with the hp it says 'no air printers found'.
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Please!

Hi there and welcome to the Forum. You should be able to print from your Apple device to your B210 using AirPrint as the printer is compatible with that feature. Take a look at this document for all the information you need to use AirPrint including steps you can take if you're getting a "No printers found" message on the iPad
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
Hope this helps but post back if still having problems.
Best
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Wi-fi bridge between two routers TP-LINK WR841ND (WDS). HP 1536 dnf MFP connect to one of this routers (copper). My Ipad or Iphone can't find HP 1536 dnf MFP (using Eprint). Ipad and iphone connect to router across WiFi.

Hello.
I have wi-fi bridge between two routers TP-LINK WR841ND.
The name of this technology - WDS.
HP Laser JET 1536 dnf MFP connect to one of this routers (copper).
Second device (my NETBOOK) connect to second router (WiFi).
I have good communication between NETBOOK and HP Laser JET 1536 dnf MFP via WiFI-bridge.
In usual case NETBOOK can find (and can Ping) network printer and make a print some files.
But my Ipad or Iphone can't find HP Laser JET 1536 dnf MFP (using Eprint). Ipad and iphone connect
to router across WiFi.
Please, help!

Are you using the ePrint Mobile App, the ePrint Printer Control App, or just trying to send an email to the printer's ePrint email address?
Does AirPrint work?
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Can I use eprint to print out document as duplex?

I was able to print out using eprint service. But it only print one side per page. I am just wondering can I print out both page? Thanks.

MTU,
The ePrint Services are not designed to double side "duplex".
I hope this helps you.
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Although I work for HP, my posts and replies are my own opinion and not those of HP.

My new 8600 Premium e printer jams every time using eprint

My new printer (8600 Premium e) jams every time. I have to pull the duplex unit to clear it. There's paper behind the duplex unit every time. I have to quit using eprint for this reason. I've read the other messages about this but nothing has worked so for.
Different files, same results.
Thanks for any help rendered.

Hello Phantom101st,
Welcome to the HP Support Forums. I see that your Officejet 8600 Premium printer jams when you send ePrint jobs to the printer.
I have included the A 'Paper Jam' Message Displays on the Printer troubleshooting document. Please follow all the instructions in “Step two: Clear any jammed paper from the rear of the printer”. I’m asking you to do this as it has some additional steps to check things in and around the duplexer.
If that doesn’t resolve the issue, please let me know. In addition please include the following information:
How is the printer connected (USB cable, ethernet, or wireless)?
How are you sending the ePrint jobs to the printer (via the ePrint desktop software, sending an email to the printer’s ePrint email, via the HP ePrint mobile app, or the HP AiO mobile app)?
Are you able to print from your computer without the printer jamming?
Are you getting an error message? If yes, what does the message say and where is it displayed (computer or printer)?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

I am trying to use eprint and when I login it says my email address isnt registered

i am trying to use eprint, it says login, login says I am not registered, so I use create function, it says my email address in already in use, so I try retrieving password, then it says email address doesnt exist. so I can not use eprint.

Hi,
I would guess this is an AIM valid Screen Name such as an Apple issued @mac.com account.
I would also guess you travel to other countries.
There have been several posts about @mac.com names and people who travel and use their Screen Name elsewhere having the name Suspended.
Can you Log in here https://settings.aim.com/ ?
Is this where you saw the Suspended message ?
For AIM issued name the answer is to change your Password as this tends to prove you own the account.
This does not work for Apple IDs used as AIM Valid Screen Names as AIM can't tell when the password is changed (They can only see it when you log in)
AIM's Suspended Account page has an email ([email protected]) on it to contact if your account remains Suspended.
However you need to be very clear that you have an Apple Issued Name and that you know that resetting the password that works for AIM Names and that you would like them to reset the account.
More recently this has been a sticking point. It seems the Contact you get does not always know about the agreement that AIM recognises Apple Issued IDs as Valid Screen Names and that the AIM servers can only view the passwords at specific times (or at least confirm them) so you changing it will make no difference and that they have to step in manually.
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 Mac OS X (10.6.8),
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"Limit the Logs to the Bits above Binary Images."  No, Seriously

Border getting added to PDF document when printing using ePrint

We have HP LASERJET PRO 200 COLOR MFP M275nw printer. We are using the Version 2.3.1 of the HP ePrint Android application to print a PDF document from an Android tablet. When document gets printed, it has borders all around and the document. Because of this the document appears "shrunk". If we use Adobe Reader application on PC and print the document at "Actual Size" then no borders get added to the document and the document appears to be printed at exact scale. Is this a limitation of the printer or a bug in the ePrint application. Is there a HP printer (other than what we are using) where using ePrint application we can print "borderless" PDF documents from Android tablet?
Sanjay

SanjayDandekar wrote:
.. When we print from Android, it adds borders.
Hi,
You have to wait for Android (Google) or HP to produce an app which can print borderless.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

I can't use ePrint or scan with an HP OfficeJet Pro 8500A printer.

Ever since we got the Time Capsule, I have not been able to use ePrint or scan a document. I can print just fine. I think the problem might be that the Time Capsule is blocking some ports.

It's connected via WiFi. I don't think we had this problem with the Linksys router.
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PXE across subnets using IP Helper Address

For 10 years I have been trying to get my network engineers to add an IP Helper address of our SCCM PXE Server in order to provide an Enterprise PXE service for our campus (Large University). And every year they keep telling me
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me. I am looking for a white paper or a case study that I can use to help build my case and hope that someday I can convince our engineers that the world won't come to an end by adding IP Helper addresses.

.. they won’t do it due to security concerns. I’m not exactly sure what they mean or what they are afraid of..
You need to get to the bottom of their specific concerns....
PXE involves the use of TFTP (to download the NBP + boot.sdi + boot.wim).
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But I'm guessing that the concern must surely be more related to the payload/content (i.e. what is within the boot image itself) that might be the worry?
The boot image (potentially) contains licensed products (not directly a security concern), and certificates, accounts, passwords, scripts ?
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are not using any form of disk encryption).
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In our organisation, we mitigate that risk with disk encryption. We also don't distribute boot media nor full media - PXE is the only way we deploy OS (well, outside of the datacentre, that is).
Our networking team were initially concerned about PXE - but not from the security aspect, more from the capacity/bandwidth perspective. So we worked with them to plan/design/place the boot servers, and the DP's placement.
Don
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How do i send photo from ipad to my hp 6500a plus printer using eprint app?

how do i send photo from ipad to my hp 6500a plus printer using eprint app?

Hi,
Have you read this ?
http://www.apple.com/support/ipad/assistant/airprint/
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

XSLT Mapping : RFC Lookup using java helper class

Hi All,
I am doing RFC Lookup in xslt mapping using java helper class. I have found blog for the same (http://www.sdn.sap.com/irj/sdn/go/portal/prtroot/docs/library/uuid/05a3d62e-0a01-0010-14bc-adc8efd4ee14) However this blog is very advanced.
Can anybody help me with step by step approach for the same?
My basic questions are not answered in the blog as:
1) where to add the jar file of the java class used in xslt mapping.
I have added zip file of XSLT mapping in imported archived and using that in mapping.
Thanks in advace.
Regards,
Rohan

Hi,
Can u please have look at this in detail , u can easily point out yourself the problem...
http://help.sap.com/saphelp_nw04/helpdata/en/55/7ef3003fc411d6b1f700508b5d5211/content.htm
Please observe the line,
xmlns:javamap="java:com.company.group.MappingClass
in XSLT mapping..
The packagename of class and class name and XSLT namespace should be matching...
Babu
Edited by: hlbabu123 on Sep 29, 2010 6:04 PM

"500 internal server error" when trying to use F4 help in the variable sele

Hi Experts,
I am getting "500 internal server error" when trying to use F4 help in the variable selection screen (in WAD).
How could this be resolved?
Quick reply would be very helpfull.
Thanks in advance !!

It seems you are using wrong client ID. Make sure your logon pad has right details. You should verify this with your basis team.
If the problem persists then try re-installing. But before you do that you can execute sapbexc.xla which is in the c:\program files\sap\bw. Type c:\ in cell c3 and click "start button". Any red flag means you have wrong version dll/ocx on your local drive, in that case you should reinstall with right patches.
if this solution helps u then pls assign points

When I try to use online help in CC, I'm told CC isn't connected to the internet, but it is.

When I try to use online help in CC, I get a message that says Photoshop isn't connected to the internet. But I am connected.

Did you use CS5 or CS6 in the past? Did you set those apps to use offline help only so that you didn't have to watch Adobe Air update itself every time you tried to open Help? If so, there might be an old Adobe Help (CS5 / CS6) preference lingering on your machine. You wouldn't think CC would respect it, but you would be wrong. I had to install old Adobe Help (for CS5 / CS6) and change the pref.
I downloaded the outmoded Adobe Help app by way of: http://www.adobe.com/support/chc/?helpcfg=http://help.adobe.com/HelpCfg/en_US/Dreamweaver. helpcfg&url=http://helpx.adobe.com/en/dreamweaver/topics.html&product=dreamweaver

Using ip-helper without using DHCP functionality

Hello,
I am fairly new to Cisco, and am after a bit of help.
My scenario:
We have a new domain setup on a new VLAN (3), seperate from our current infrastructure VLAN (2).
The new domain controllers provide DHCP for our new servers, and I would also like them to handle DHCP for wireless clients.
We have one DHCP scope 10.0.0.0 255.255.0.0, and I would like to assign all wireless clients an IP in the 10.0.6.0 range.
My thinking on the best way to do this, is with a DHCP policy, that looks at the relay agent information.
I would then set the ip-helper address, on the port the wireless access point is connected to on the Cisco, to point to the DHCP server.
Then for that same port, I would seb a subscriber id in the relay agent information, and use this string to set the IP assigned to that device.
Looking into doing this, it seems the Ciscos DHCP functionality has to be turned on in order to use ip-helper.
In my config, I cannot tell if DHCP is enabled or not, I can see neither "service dhcp", nor "no service dhcp" in the config.
Assuming I were to turn it on using "service dhcp", can I then leave the actual functionality turned off? i.e. turn on the DHCP service, but not have it assign IP addresses?
Also, does turning it on cause any downtime or disruption?
I think I have to run these commands:
conf t
service dhcp
interface GigabitEthernet2/40
Ip helper-address 10.0.0.1
Ip dhcp relay information option-insert
Ip dhcp relay information option subscriber-id “wireless”
I know these are probably simple questions, so please forgive my ignorance.
James

Ok here goes.
On my domain controller/DHCP server, I have a scope setup of 10.0.0.0 255.255.0.0, and is set with an IP range of 10.0.0.1 - 10.0.6.253
I have various reservations in place, and a working policy to assign thin clients an IP of 10.0.2.X based on their MAC address.
I have then created a second policy, that should be assigning IPs in the 10.0.6.0 range, based on relay agent information, subscriber ID. This is a HEX value, so whatever string I enter on the Cisco, has to be converted to HEX.
This DHCP server is on the same VLAN 3. The VLAN interface on the Cisco has IP of 10.0.0.254 255.255.0.0
The wireless clients are getting IP addresses, but not within the range specified by the policy, so they are getting any address between 10.0.0.1 and 10.0.6.253 that is not already in use.
Image 1 shows the vlan interface, where I have set the helper address, relay information option-insert, and subscriber id of "wireless".
Image 2 shows the config on the port that my access point is connected to.
Image 3 shows the value of the policy on the DHCP server, based on subscriber ID
Image 4 shows the string "wireless" converted to HEX
Image 5 shows the IP range that the policy should be using
Image 6 shows "Edss-iPhone" as have an IP not within the correct range
Hopefully that helps.

Using ePrint... help...

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