Using RHelp 9 - Cannot Find MS Word Installed

Any ideas on how to make the connection between the 2 applications?

Colum plainly stated RoboHelp has to be installed after Word and you are asking if it should be done the other way around!
In fact it used to be the case that the order was important but I understand that is no longer the case. The version of Word you refer to though bothers me. I thought Word 2007 was followed by Word 2010. You are referring to Word 2009. Is that a full version of Word or is it a restricted version that was part of Microsoft Works?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • RH9 - Cannot find Microsoft Word Installed on your system

    Having just installed five seats of the TCS 3 upgrade on Laptops with Office 2010 previously installed, three of them are encountering errors when generating Printed Documentation.  RH9 throws up a error dialog - "Cannot find Microsoft Word Installed on your system"
    What is the fix to have RH9 recognize Office 2010?
    Thanks,
    W.

    No, the other two were using the right-click/Properties approach. When tried, the left click on "Printed Documentation" method did not find Word 2010.
    Yes these were upgrades, installed after uninstalling TCS2.  Adobe claims two versions can coexist on one drive, but I also agree that is not the case.
    It would appear to be a bona fide bug, but I can't believe Adobe would let something like this slip...

  • Cannot find Microsoft Word installed on your system

    Hi,
    Wonder if anyone can help...
    I just tried to generate my printed documentation in RoboHelp
    and everytime I try I get the error message 'Cannot find Microsoft
    Word installed on your system'.
    It is installed, and when I go to Tools > Options >
    Tool Locations you can see it is pointing to the right location
    (C:\Program Files\Microsoft Office\Office12\WINWORD.EXE).
    This is the first project I have done with RoboHelp 7.0 on
    Vista- does anyone have any ideas?
    Thanks

    First, thanks to Wkugelman for this new initiative. I think
    we are a big step nearer, but not quite there yet.
    Nitabeck wrote
    quote:
    If I manually type in the path to the shortcut, RoboHelp
    tells me the path is invalid.
    This happens to me on XP too, so there must be some other
    problem. I do have adminsistrator rights on this PC. Here's what I
    do
    1) Find WINWORD.EXE and create a shortcut to it on my
    desktop. I rename it to WINWORD.EXE
    2) In RH. Menu:Tools > Options > Tab:Tool Locations
    > Pane: HTML Editors
    3) Select the line Word 2003 and click the Edit... button to
    change the path
    4) I get a popup called HTML Editor with Word 2003 grayed out
    above, and a path selector text box below.
    5) Now it doesn't matter whether I use the path browser icon
    and navigate to my new shortcut, or whether I enter the path
    manually. When I click OK I get a popup saying the path is invalid
    or I return to the HTML Editor popup but the path to Word has not
    changed (it remains C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE ).
    Notes: It doesn't matter whether the path is on C:\ where
    Program Files (with Office11 And Adobe Robohelp 7 reside), or on
    D:\ where my "My Documents" directory is with subdirectory My
    Robohelp projects.
    I have also played around with the two radio buttons at the
    bottom of the Tool Locations tab:
    * Auto-select editor and
    * Use default editor
    But to no avail. Can someone explain what these options
    change?
    If protections on the OFFICE11 directory or Winword
    executable are the problem, wouldn't it be simpler to loosen these
    so that RH can use it?

  • Cannot find Microsoft Word Installed on your system - RH10 - a solution

    I started receiving the error "Cannot find Microsoft Word Installed on your system" whenever I tried to generate printed documentation from RoboHelp 10. This occurred after I installed Open Office 3.4.1.
    Clicking the "Printed Documentation" option in the SSL pod generated the error. However, right-clicking on the "Printed Documentation" option, selecting "Properties", then clicking "Save and Generate" did work. Go figure.
    I am using Word 2007.
    All of these suggested solutions to resolve the problem didn't work, unfortunately.
    Uninstalling and reinstalling Open Office with the correct option selected for file associations as suggested here:
    http://www.grainge.org/pages/authoring/printing/print_issues.htm#other_issues
    Tried reinstalling the MPJ2DOC.DLL as suggested here:
    http://helpx.adobe.com/robohelp/kb/error-cannot-find-microsoft-word.html
    Tried all the suggestions here:
    http://forums.adobe.com/message/4173839
    Spent 2 hours with Adobe support (they were helpful but could not fix the problem) uninstalling and reinstalling RoboHelp, including reinstalling and registering the dll again.
    Finally I fixed the problem by following the simple solution here. I found that the problem was that the Word file associations were corrupt and you simply need to reregister word.
    http://www.word.mvps.org/FAQs/AppErr...gisterWord.htm
    Here's the solution in case the  link does not work:
    How to re-register Word when problems crop up opening files
    Article contributed by Cindy Meister
    If you find that Word files do not open in the desired version of Word when you double-click them in Windows Explorer, or that when opening them from the Desktop or Explorer, a series of messages appear claiming that the file cannot be opened, such as:
    “Cannot open C:\My”
    “Cannot open "Documents\The”
    “Cannot open "Test.doc"”
    .. you need to re-register Word.  To fix the problem:
    Word 97 and above
    Click Start | Run (bottom- left corner of your screen).
    In the “Open“ box, type:
    winword /rand press Enter. Note that there is a space before the forward slash
    Word 95
    Locate the file winword.reg on your system
    Double-click it to re-register Word
    Hope this helps anyone else who has struck this problem.
    Cheers Mark

    I am not surprised that the DLL is crashing your system. If you read the Knowledge Base item for that file it specifically refers to RoboHelp 9. Your first step is to restore the correct DLL for Rh10. I hope you backed it up.
    What is your operating system?
    Have you tried uninstalling and reinstalling?
    Is your Normal.dot file on your local drive or on a network.
    Are you generating the printed document to your local drive?
    At what point does the generation crash?
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Need help: Cannot find Microsoft Word installed on your system.

    I am having issues trying to generate a pdf from a robohelp 7 html project.  Whenever I try to generate a pdf I get the error "Cannot find Microsoft Word installed on your system."
    I have tried to uninstall both Office (2003) and robohelp, re-installing office first and then robohelp, but it doesn't help.  Can anyone shed some light on this issue?

    Colum,
    Thanks for the reply, but it's Microsoft Office, not Open Office.
    I have read many threads here and tried most of the suggestions, up to and including:
    Uninstall/Reinstall of Office and RH 7
    Adjusting Macro security
    comparing registry entries
    There are others but I can't think of them all right now.  Point being, nothing has worked thus far.  I must admit this is fairly frustrating but I haven't given up yet.  Any more suggestions are welcome, and I will review the link you gave me just to make sure I cover all my bases.

  • Error message "Cannot find Microsoft Word installed on your system"

    The problem occurred on RH8 (with all latest updates) on Windows Vista (SP2).
    Hi,
    I suddenly encountered this error this week, when attempting to generate printed documentation, and finding I couldn't.
    I found a previous very long thread and trawled through the many alternatives to try and fix the problem.
    http://forums.adobe.com/thread/244420
    Only 2 weeks ago I was very happily generating printed documentation and couldn't understand why I was suddenly experiencing this issue.
    I've had the odd problem with opening cetain file types since an automatic upgrade to Open Ofice within the last two weeks, so thought it might be connected to that. (I know (!) but I need Open Ofiice to edit docs from our non Windows users.) All attempts to uninstall and re-install RH, as well as Open Office had no effect.
    Having looked at Peter Grainge's site (http://www.grainge.org/pages/authoring/printing/print_issues.htm#word_issues), I requested a copy of the MPJ2DOC.dll file from Peter, which he kindly sent me.
    I'm extremely happy to say that this has resolved the issue.
    I wanted to put a more recent posting on the forum, in case anyone else suddenly gets the same problem in a more recent version of RH8.
    Thanks to Peter for his excellent site & help.
    Regards,
    Feebeegeebee

    First, thanks to Wkugelman for this new initiative. I think
    we are a big step nearer, but not quite there yet.
    Nitabeck wrote
    quote:
    If I manually type in the path to the shortcut, RoboHelp
    tells me the path is invalid.
    This happens to me on XP too, so there must be some other
    problem. I do have adminsistrator rights on this PC. Here's what I
    do
    1) Find WINWORD.EXE and create a shortcut to it on my
    desktop. I rename it to WINWORD.EXE
    2) In RH. Menu:Tools > Options > Tab:Tool Locations
    > Pane: HTML Editors
    3) Select the line Word 2003 and click the Edit... button to
    change the path
    4) I get a popup called HTML Editor with Word 2003 grayed out
    above, and a path selector text box below.
    5) Now it doesn't matter whether I use the path browser icon
    and navigate to my new shortcut, or whether I enter the path
    manually. When I click OK I get a popup saying the path is invalid
    or I return to the HTML Editor popup but the path to Word has not
    changed (it remains C:\Program Files\Microsoft
    Office\OFFICE11\WINWORD.EXE ).
    Notes: It doesn't matter whether the path is on C:\ where
    Program Files (with Office11 And Adobe Robohelp 7 reside), or on
    D:\ where my "My Documents" directory is with subdirectory My
    Robohelp projects.
    I have also played around with the two radio buttons at the
    bottom of the Tool Locations tab:
    * Auto-select editor and
    * Use default editor
    But to no avail. Can someone explain what these options
    change?
    If protections on the OFFICE11 directory or Winword
    executable are the problem, wouldn't it be simpler to loosen these
    so that RH can use it?

  • RH X5.0.2 - "Cannot Find Microsoft Word installed on your system"

    I've spent perhaps an hour reading the 100plus-message thread
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    Good news! I now AM ABLE to generate printed documentation
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    The solution to my problem (I think) was that I needed to...
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  • Error - "Can not find Microsoft Word installed.."

    Hi,
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  • Oracle 11gR1 on Windows Xp Error Cannot find J2SE SDK installed at path

    When I type in path for java.exe in SQL Dev. , I get error 'Cannot find J2SE SDK installed at path: C:\Program Files\Java\jre6.' when I entered the path C:\Program Files\Java\jre6\bin\java. What is the reason for this error? How can I correct it? Database installation said it was successful

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    Ok, I remoted back into the machine and took a closer look again,  Somehow half of the CS5 suite is on the C drive, and the other is on the storage- CS5 primarly. How I personally do not know, but from there was able to locate the needed folders, and created the text file.  All is well now, I just told them to finish the project first, before we move it over where it belongs.
    Joe Bloe P. Thank you very much.

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