Using the Hotmail account thru Windows 7; MSN; Hotmail; we can sign into hotmail and cannot read any of the e-mail files. This is just on this computer. We can read Hotmail on our other computers. How do I fix this?

We use Firefox and can access any site we'd like until we sign into hotmail.com. We are using windows 7. The Hotmail site brings up the e-mail listings but we cannot open any of them in any of the folders. Do you have a solution? Please do not repond to e-mail as we cannot open those to read the solution.

You can try to update to the current Firefox 28 release.
*Help > About Firefox
You can find the full version of the current Firefox 28.0 release in all languages and for all Operating Systems here:
*http://www.mozilla.org/en-US/firefox/all.html
It is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted if clearing cookies doesn't work.
Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookies files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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