UWL slow and disconnects from backend

Hi guys,
The UWL is sometimes slow, it takes awhile to load the workflow items but after a portal bounce it is fine for awhile, the portal itself is fast it is just UWL. It sometimes tells you there are no items to retrieve, even if there are and if you look at the connection statuses of the connectors some fail and you can go to the UWL admin screen and reregister then, it does help sometimes but not always, the connectors show a failed status on the "actioninbox" and "adhocsystem" connectors as well, a deactivate/activate them doesn't help only a portal bounce.
Any assistance will be much appreciated!
We are on 2004s portal 7 sp12
Thanks
Theo

Hi,
you cannot use tcode RMPS_SET_SUBSTITUTE from backend when using UWL?
From what I can see, they both update table hrus_d2. But there may be other implications that I do not see?
I think if you use tcode in backend for substituatiion,user should do in backend only and it may not be available in portal.If you do substitution directly in portal,it will reflect correctly in both portal and backend,
You can try both options with tes workflow and see difference.
Regards,
Koti Reddy

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