Verizon iPhone 5s - in UK - enabled Global voice and data plan (pay as you go) - no service

Situation is as stated in the title. I have taken my iPhone 5S from the US to the UK, and before leaving I added the free pay as you go global feature to my plan. However, now that I am here, the phone says "No Service" and I can do nothing with it related to voice or data unless I am on WiFi. Live Chat is not working. I tried dialing the 800 number from my international flip phone and it cannot recognize my push button menu selection tones and so hangs up on me (no provision for accessing a customer service rep or vioce recognition).
Any thoughts on how I can get my phone up and running while I am here?

Hi there, bob_e_iphone5s! I'm terribly sorry to see you're having trouble with service while travelling abroad. It's true that you'll have difficulty reaching our Customer Care team with the 800 number. But you can use this link http://vz.to/1k7RFqd to reach our Global Services team. There's even a number you can use to call from international locations, toll free!
DionM_VZW
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Understanding that the iPhone 5 won't support simultaneous voice and data transmissions over Verizon and Sprint LTE networks will it ever be able to support VoLTE (Voice over LTE)?

Understanding that the iPhone 5 won’t support simultaneous voice and data transmissions over Verizon LTE network will it ever be able to support VoLTE (Voice over LTE)? Could Apple add VoLTE support later on? It seems pretty clear the MDM9615 chip supports VoLTE but the baseband software by Apple does not. Could Apple add it to the baseband later on? When will Verizon turn-on/enable VoLTE?
Referral Link: https://discussions.apple.com/message/19614226#19614226

Well in my research Verizon is already testing Voice Over LTE in select markets via a few news releases, and rumor has it that a few smartphones are already VoLTE ready. http://news.verizonwireless.com/news/2011/02/pr2011-02-09f.html

Question about voice and data plan for Europe

I am in New York and my boss is going to France for a week and a half. He told me he will not have access to the internet there. He asked me to find out if it would be possible to get a voice and data plan for the month that he will be there, and if so, could someone show me where I could look at the different plans available?
If it's not possible to do that for just a month, then could someone tell me where I could find the rates are for voice and data in France?
Thanks

Hi kevindrosario,
I appreciate your interest in our International Services. France, is a GSM country and will only support a Global capable device. Unfortunately, its not clear if your boss has a Global capable device. If so, here are the details for the voice and data rates for France.
If your boss doesn't not have a Global capable device, no worries! We offer an Occasional Global Traveler program, in which we will loan you a Global device for up to 21 days. I hope this information is helpful. Please let me know if you have any any additional questions or concerns.
Thank you,

Why does Verizon hide the fact on their network an iPhone cannot deliver simultaneous voice and data

For me the breaking point was when the local Corporate Store clerk lied to be about their return policy. He even documented the information he gave me and that didn't matter to management or corporate. I made a decision to switch to the iPhone and was specifically told I had 30 days to evaluate weather I could make the transition from android to iOS. If I couldn’t for any reason, I could just return the phone and pay the $35 restocking fee and we were then free to choose from one of the many androids.
After weeks of challenges and countless hours spent with first tier then second tier then a product specialist we all came to the documented conclusion that the iPhone, on Verizons network could not support data and voice at the same time... Every other smart phone on Verizons network could and always has... the IPhone on ATT's network can support both voice and data at once... but Not On Verizons network...
Each tech I spoke with seemed shocked and in utter disbelief that this could be so. They blamed ATT for harboring special privileges hold over from their exclusive relationship with Apple. Which is not true. Then they blamed Apple for delivering handicapped phones to Verizon on purpose. Well, with an Apple Product Manager on the phone listening in on a Verizon Tech giving me this among other excuses why I could not be on the phone and using google at the same time, the Apple Rep finally jumped in and very politely cleared up any miss information the Verizon tier 2 support rep was fumbling out.
So after I had done everything in my power to make the phone work the way I had understood it would. And had every reason to believe it would. As did every Verizon rep I spoke with at first until they did a little research and found Verizon had deliberately been hiding this fact from customers. So I conceded to go back to the Android world for now and let Verizon sort out this glaring deficit hopefully in the near future… Though every support rep concluded that there was no mention of this being fixed or even a problem so not to hold my breath…
I couldn’t have been more shocked or infuriated when I went to exchange the “still in the plastic mint condition iPhone” I was told I had to have brought it back in the first 14 days… I pleaded and argued, even directed the manager to the notes entered in verizon’s own support documentation regarding my case and he said “well I see here where you were told that but that rep was wrong”. That may be so but I based my entire testing and evaluation timeline based on the dates the rep clearly and admittedly told me! The store manager said there was nothing he could do.
Now I mentioned I’m a Network Solutions Provider and being able to be on the phone doing a support call and using my cellular internet at the same time are an absolute must for me to be able to preform my job. Every Verizon smart phone I have ever owned had been able to do this. Now I am told I am STUCK in a two year contract with an inadequate device that I cannot exchange and therefore functionally useless to me.
Verizon corporate nor the store manager cared one bit about my position. They stood behind a little register tape that by signing my credit card receipt I now owed them two more years of my life and now they could care less weather I had a functioning solution or that I had been a loyal customer for over 17 years. Or that I had brought entire small business offices to them for cell services. Just stood there and held a copy of my receipt and said, well you signed it so here is what it will cost ya to get out of it!
He got out a calculator and started running numbers for what I would have to pay to fix this situation… What I would have to pay to even leave Verizon and go get cell service from someone else. It felt dirty … seedy… like being at some 3rd world used car lot where some shyster had gotten someone wrapped up in a contract and now was going to squeeze the life out of a customer even though they couldn’t’ even deliver the service they implied you were going to get in the first place.
In 30 years of being a small business owner I have never encountered an organization that had less integrity or more unscrupulous business practices…
I see post after post of Verizon Customer Support reps answering threads… funny I haven’t found one where a user honestly thanks the rep for actually helping them out……. Please Verizon Customer Support, show me you actually can look at a situation and see an equitable solution where a Customer and the Share Holders can both win…..

Well if this information was as ubiquitous on the web as you suggest, I am puzzled why it took three weeks of troubleshooting with many levels of Verizon support before we collectively concluded this was the situation...
Regarding Reading what I sign... Thanks for that advice though in this situation I was handed a stylus and told to sign a Signature Pad at the check out counter... ONLY AFTER I signed (for the purchase only) was I presented with this return policy conveniently nested in a 3 foot long reciept consisting of paragraphs of Helvitica 6 type set info... I made the assumption that the sales person could correctly answer a direct question regarding the policy I inadvertently signed for when authorizing the credit card charge... Even more concerning is that when by my actions and constant communications with Verizon, my intent was clearly based on the information I had gotten from the sales rep. and if I was given misinformation it would seem Verizon could show some integrity and support the situation with some equitable solution rather than hiding behind contracts collected from sales staff who do not tell customers the truth.....
>> Minor edit <<
Message was edited by: Verizon Moderator

Cannot send SMS when voice and data enabled on 4G

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I have reset the network setting, disabled iMessages and re-enabled, removed SIM car and replaced it, and restarted the phone. I have not restored the phone from scratch though and would like to avoid that.
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DavidsMacbook wrote:
Iphone 6 on AT&T. When I enable Voice and Data for LTE, I cannot send or receive SMS messages. If I turn off LTE or just enable data over LTE, SMS works.
I have reset the network setting, disabled iMessages and re-enabled, removed SIM car and replaced it, and restarted the phone. I have not restored the phone from scratch though and would like to avoid that.
SMS is a carrier feature so, th first thing I would do is contact AT&T. There are a number of other threads in the forum about people have issues with AT&T and Voice over LTE, notably Caller ID.

Would Verizon support concurrent voice and data for 4S?

With the absence of 4G in 4S - this would be at least something to be happy about...

I would not be that sure, knowing that Thinderbolt could do it over 3G:
http://phandroid.com/2011/01/26/simultaneous-voice-and-data-over-3g-confirmed-for-htc-thunderbolt/
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Do I need to turn off Voice And Data Roaming On My iPhone 5 When I Am In The USA And NOT Travelling?

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wifi is not something you can be charged for

I've lost my iPhone5 like 40 hours ago. I already turned the Lost mode on with Find my iphone app. But my phone has no data plan so it could not connect to the internet at all. I reported to the police, too. What else can I do? Can anybody advise?

I've lost my iPhone5 like 40 hours ago. I already turned the Lost mode on with Find my iphone app. But my phone has no data plan so it could not connect to the internet at all. I reported to the police, too. What else can I do? Can anybody advise?

No...see the link I posted:
If you did not enable Find My iPhone on your missing device
If you did not enable Find My iPhone before it was lost or stolen, you can't use it to locate or protect your device, but you can still follow these steps:
Change your iCloud password to ensure that no one else can use your device to delete or make changes to your iCloud data.
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Regards,
A K.M.Sayeed

Hi A.K.M., with Cisco phones you should be able to simply set auto voice VLAN to be VLAN20.
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These switches do not run ios so they are similar but different than catalyst switches you referred to.
-- please remember to rate helpful posts --

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Can the iphone 4s separate the voice and data? It looks like they turn on and off together. We are in Europe and don't want the data but would like to retain voice calling. Please advise

Can the iphone 4s separate the voice and data? It looks like they turn on and off together. We are in Europe and don't want the data but would like to retain voice calling. Please advise

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I have an ADTRAN (remote location) with a voice and data port (internet). Does the ethernet port plugs into a serial or ethernet interface?
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Options are limited but include.
1. Get a new SIM card from AT&T and reset your voicemail, see if that helps.
2. Reset your iPhone (holding down the top button and home button for ~10 seconds until the Apple logo appears on the screen).
3. Restore your iPhone. If restoring from backup does nothing then next try restore as new and start over.
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Buy a iphone 5s but I stole it yesterday and wanted to know if you can track please help me, buy a iphone 5s but I stole it yesterday and wanted to know if you can track please help me

buy a iphone 5s but I stole it yesterday and wanted to know if you can track please help me, buy a iphone 5s but I stole it yesterday and wanted to know if you can track please help me

Ok.
Did you ever have possession of this phone?
Or did you get lost in the mail?
You're not answering the question I'm asking, so it's really hard to help you.
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Then you can log into icloud.com and use the find my iphone app.
Since you said you don't have internet, then you can't track it.

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Can anyone from Verizon on the forum comment on this?
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dagre wrote:
My Droid Razor was fine but the battery failed. It was of course unreplaceable (great concept there; device worth hundreds in which you can't replace the battery). They sold me this inadequet device.
Of course I'm sure you mean "not user replaceable".
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Lack of voice and data at same time is killing me

after using a treo 750 (WM 6.1) on att for the last three years I guess I didn't realize the benefit of having ATT and gsm in general. There are plenty of downsides...mainly pricing for single accounts (however their family plan was directly on par with sprint's). I am constantly trying to use data apps while talking on the phone to no avail. I started off just thinking I could do without, but a week later, I still really really miss it. My wife does too...as it is her I am usually giving directions or other web information to while on the phone. There was nothing like google map's satellite view to help someone verify they are at the right place..."see a large tree on your right with a tall brown building behind it, yep that's the one" Anyone else have this feeling? Wifi isn't an option for me most of the time.
Post relates to: Pre p100eww (Sprint)
This question was solved.
View Solution.

Voice and data simultaneously is not available while using any CDMA network due to network limitations. This is true for all types of phones, not just Palm or not just the Pre. Your example of checking email or using google maps, the gps data may have been stored before activating the call. try browsing the web while making a call, and try to go to a web page you've never visited before, so that you know it can't be a cashed version of the page.

I restored my iphone 5 on iTunes to unlock it and I got the congratulations you iPhone is unlocked but I still get the no service sign

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Is there an active sim in the iPhone? Are you in an area where the
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Verizon iPhone 5s - in UK - enabled Global voice and data plan (pay as you go) - no service

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