Verizon screwed up autopay and paperless statements

I signed up for automatic payments and electronic billing, It was a horrible, getting calls from the collection department instead of auto pay. This happened twice in last four months. I was also charged penalty. Due to Verizon screw up, if I am reported to credit agencies for late pay, I will go after verizon for damages. Today I paid the penalty and bill and changed to paper statements and will pay each month. Verizon should not offer features, they can not support..

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

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A seeming small change by Verizon causes major monetary and unrecoverable damages

A seeming small change by Verizon causes major monetary and unrecoverable damages
Back, I think in March or so, Verizon changed how they bill. Prior to this time frame my elderly mom paid the phone bill and I paid the DSL bill. The DSL bill came on my name and I paid by credit card and the phone bill came under her name and she paid by direct debit. She will not use a computer.
So, they make both bills on her name and won't change it. They did, however, allow the payment from my credit card.
The first unfortunate consequence was the internet speed suddenly dropped in speed by a factor of 2 to 1.5/364 and it did take me probably a month to notice it. NO ONE that I called was able to find the problem. It took multiple attempts until some bright “call in technician” said the problem is on their end and could be fixed in software. Thus, I believe, because of the name change, the provision changed too. The phone line crapped out too at this time.
The troubleshooting was stupid too. I took another modem and connected it directly to the NID and directly to the laptop and the technician on the phone said, it's either in your house or your modem and wanted to send me a new modem which they did. I don' get it. This is the wrong conclusion.
This shows the need of modems like Westell 2200 and the Westell 6100 because of the ability to measure line statistics and provisioned data rates.
Verizon sent me a D-link model DSL-2750B modem which I have to return because its just plain old stupid. It boasts Wireless n and the wired ports are 10/100. What's up with that? Next, there are no line stats and a horrible interface, akin to Verizon's website. Still can't figure out how to put it in Bridge mode. I own a D-link repeater and the interface is fine.
I asked them what modem they would send me and they would not tell me, so I got whatever piece of junk they had lying around.
I have now purchased a Network RAID array with no wireless access and with ~400 mb/s access rates. Yep, really stupid router.
Because of the number of outages, I have to be able to quickly switch from a bridge connected modem, Westel 6100) to one that is connected in direct mode, a Westell 2200 It's almost easy, but not quite, since the equipment is up in the rafters in the laundry room. The DSL cable is commercial terminated CAT5, which is rare. The modem is within 6' of the NID.
Plans include, the ability to switch the DSL line with a switch with positions for Modem #1 (Bridge), Modem #2(Wired), #3(RJ11 – Normal wiring) and #4: RJ-11 (Reverse wiring) and moving the direct connect jack for easy access. In any event, testing with the DSL modem at the NID is the gold standard.
In progress, is a 48 port Gigabit patch panel for phone and Ethernet, A separate 24 port RED patch panel will be bridged for phone.
I have already upgraded my network infrastructure to include a UPS for the network infrastructure and POE (Power over Ethernet) for the DSL modem. The UPS backup does not backup a repeater although it may in the future.
Now, let's go back to this seeming innocuous billing change.
So, this constant having to access the modem in the alternate configuration and a medical condition (migraines) that makes it hard to think clearly. So, in one of these episodes, I placed my laptop on top a container that was soaking laundry.
So, the LCD screen has to be replaced at $300 and the battery had to be replaced. Then the Ethernet cord to the modem got pulled and caused the laptop to fall on the floor. It worked for a few weeks and then suffered an UNRECOVERABE hard drive crash.
During this time frame, in fact over a 2 day period. My mom ended up in the hospital and to a rehab facility. My car ended up staying in the shop for a few days because of parts unavailability. My hard drive crashed and their was water in the basement. I don't have time for this.
Recovery would have cost $2004.00, if it were possible. I only have a drive image from 2011 which I have yet to try to use. I' now running UBUNTU Live rather than Windows 7 Pro. Some of the very important stuff was backed up on Flash, but a lot of stuff is gone forever.
Plans are to contact the billing office and the attorney general's office in the state where billing questions need to be resolved.
The last outage, fixed on July 27, was flagged as a phone outage by Verizon, when 18 routers supposedly died. 18 routers suspiciously means that they they were not adequately protected against surges. Verizon should look at the way DelMarVa Power reports outages: see: Delmarva, Put the usual World Wide Web Prefix and the COMercial domain suffix
For god's sake, quit making the website circular. I though Yahoo was the expert in that. I never visit Verizon's website unless there are problems. I mistaking thought I could find outage information, say using my phone's browser. This time I had to purchase service from CLEAR internet to ride me through this fix.
I know, you can't fix stupid and you can always find a better idiot. Comcast is looking more attractive.
Compensation of or my loss I will probably never get, but maybe with the help of the attorney general I can get the billing fixed. I do have power of attorney. Now, of course, the name the Verizon Website addresses me as is not right on this forum.
All, basically because of Verizon's unreliable network, incompetent people and the lack of maintenance of copper lines. The problem is, “We have little choice”. Currently, we need traditional land-line service to support an Emergency Response system. It's unclear whether digital phone lines support Faxes and alarm monitoring reliably.
I'll bet that there is NO WAY to tell Verizon if a service address as special needs like Emergency Medical reporting via phone or Internet, so that priorities for repair can be done properly. Utilities have that capability. Those ares with people with oxygen generators or other medical equipment get a higher priority,

That should not be happening. I sympathize with both of you (you and the the person who strated this thread). That sounds like the reason I would never want Dish.
I am fortunate that my service with Verizon Fios has been very reliable and that I haven't had too many issues over the years. But don't get me started on Verizon Wireless. I am through with doing any more business with them once my cell phone minutes run out. I love it when they say they have done everything the could to investigate such a simple issue with running my debit card transaction wrong and blaming it on my bank, i.e. running it through as a "debit" when I choose "credit" all of a sudden now two times in a row after 4 years of doing it right as "credit". And now they consider the issue closed on their end when nothing has been resolved. That's no way to treat a long time customer and I really felt treated like I was a bother to them. It's not like I ever paid them much money for this pre-paid cell phone service that I have used infrequently but I was really mad at the way they just wrote this off and pretty much told me "too bad". Talk about "customer non-service". It's also very hard to track the number of minutes left on my balance. I'm due for an upgrade anyway. I want to switch to the I-Phone from this flip phone but never again with Verizon Wireless. T-Mobile is way more attractive. Verizon Wireless is not only an entity separatedfrom Fios but it's definitely a much different animal and their customer service has really gone downhill. When you're treated like they don't care, it's maddening.
My customer service experience with Fios overall has been far superior to that most of the time. My setup is simple and even though there are some people who will inevitably complain about anything just to vent, I definitely believe at least some of what is posted here. And switching TV, phone, and Internet providers is a lot more involved than switching a cell phone provider.

Verizon screw up for over a year

In July 2012 Verizon switched my account to Verizon Fios with TV and internet. I never requested verizon internet/tv. I have only ever had a home phone thruogh Verizon. Verizon billed me July 2012 thru Nov 2012 for services I did not have. They acknowledged the mistake in November 2012 and took tv/internet off of my bill. I have spoken to Verizon customer services many times and was told, many times, that "credit was issued but did not go thru yet". On May 7,2013, I spoke to {edited for privacy} who spoke to his supervisor, {edited for privacy}. Tom left me a message on 5/8/13 stating that my credit was issued to the wrong name. I have paid the amount due for the phone every month and have not been credited the over $500 Verizon owes me! My account has now been sent to a collection agency. My phone has been disconnected 3 times and currently I do not have service due to a "system" problem. I have filed a report with New York State Department of Consumer Affairs. It is also important to note that I use this number for my business which has been seriously effected by this horrendous error. I have spent countless useless hours on the phone with Verizon. I would like to stay with Verizon to keep my number, however I do not think I can. I will have to switch to another carrier.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

I have a verizon mifi 2200 modem and wonder if an ipad with retina display will connect to it

I have a verizon mifi 2200 modem and wonder if an ipad with retina display will connect with it to use the internet

It should work. Have you tried and it doesn't work?
FYI
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Verizon Wireless Network Extender and the Terrible, Horrible, No Good, Very Bad Customer Service experience

It was a dark and stormy night...
For the past eight years, I had been happy with Verizon wireless service. Great coverage and rarely a dropped call. However, all of that changed when I moved into a lovely mid-century modern condominium. The solid concrete walls and ceilings were blocking my attempts to communicate with the outside world (i.e. order pizza).
Enter the Verizon Wireless Network Extender! My own personal cell tower! Alas, the VWNE was $250, which was a lot of money. So, being the resourceful recycling advocate that I am, I procured a refurbished one and hooked it up to my network. Then I called Verizon to begin what would soon become one of the Bottom 10 Least Enjoyable Experiences in customer service history (note: obvious foreshadowing).
The first technician I spoke with was Benjamin, who was actually quite helpful. He noted the VWNE's MAC address and other information before attempting to allow me to access my unit. But he could not. Why? Apparently the unit was still registered to another Verizon customer. He told me the matter would be forwarded to "Verizon Correspondence Support" who would contact the registered owner and get their approval to reassign the unit.
A week later, I called in to ask about the status of my request, but was told by Darryl (another tech from the VWNE department) that the "Verizon Correspondence Support" department did not exist. Did. Not. Exist? Fine, I explained the situation again, and Darryl eventually told me he would submit a special access form which may resolve the problem. He apologized for the mixup, thanked me for my patience, and told me to wait 24-48 hours for his return call with the results.
120 hours later, I called to ask about the status of the change access form because I had not received a callback. Michelle, another representative of VWNE support, told me there was no record of this form having been submitted. No. Record...? After which, she made no effort to help me after reading through my transcript. In fact, quite the opposite. To paraphrase...
"I'm sorry we wasted two weeks of your time leading you to believe we had a solution. Actually, there is no Verizon Correspondence Department, there is no special access form, and no tech will be calling you back. Furthermore, I will not allow you to use our unit because the previous owner hasn't filled out Release Form 27B stroke 6. For all I know it might have been stolen. Perhaps by you? I guess we'll never know for sure, because I won't contact the owner for any reason. In fact, there is nothing I can do to help you whatsoever. But if you like, feel free to throw our network adapter in a landfill. Thank you and have a nice day."
OK Michelle, here's the deal. I don't even WANT this doohickey. You see, all I want is for my phone to work. That's why I am calling you. To get THIS piece of your equipment working, at my expense, so that I can continue to be a Verizon customer. Seems like I'm doing my part. Why is this so difficult?
"Sorry"
Lesson of the story? DON'T BE A MICHELLE. If a customer is in trouble and you can't solve his/her problem, contact a supervisor and work out an alternative. In my example, perhaps Verizon could have provided me with an "official" VWNE? At a discount? Or have a technician sent out to examine the signal? Really, *anything* is better than being brushed off. After being brushed off.
After being brushed off.

Follow up: I acquired another VWNE from a local seller, just in case he had to be contacted for the Nuclear Priority Phone Release Code (geez). Ironically, it wasn't necessary, because said fellow had already left Verizon after too many negative customer service issues. Oops.
The good news is that Verizon was able to properly activate the second unit. I was connected to a VWNE tech named Bertha who was VERY helpful and treated me like a human being. Which made all the difference and restored my faith in humanity. I requested that my story be relayed to upper management so that the hordes of secondhand VWNE buyers wouldn't also get burned by Verizon's "hands off and look elsewhere" policy. Bingo. Finally. Done.
Epilogue: Until Verizon eases up on their needlessly stringent policy, beware the unchecked VWNE! Be sure to get the MAC code and check it with a local store/tech support before buying it.

When creating a custom SearchPlugin, is it possible to add more code such as uppercase conversion of the SearchText and IF statements that change the URL depending on what is typed?

When creating a custom SearchPlugin, is it possible to add more code such as uppercase conversion of the searchTerms and IF statements that change the URL depending on the searchTerms? Every time I try to add something firefox doesn't want to add it as a search plugin. I need to create a more powerful search tool for personal use.

I've found some external software applications that will do it, so that leads me to believe its not possible within ID CC.

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?

Sounds like a bogus pop up. In any case power down your Mac, your modem, your router. Then power back up in 1 minute sequence; modem, router, Mac.

Can I use a select and update statement in a single jsp file?

I want to update the BUY table everytime I would add a SELL transaction.....I want to minus the stocks that I sold to those that Ive bought before.....
note: I used a seperate table in BUY and SELL transaction
After I Have added a transaction, I want to update the buy table. This is my problem, can I used both SELECT and UPDATE statement at the same time in a single jsp file for example like this:
select * from test, test1;
update test
set total_shares=total_shares-Stotal;
where stock_code=Scode AND name_broker=Sbroker;
Can i have both of these statements in the same jsp file in oder to update the buy table?
Or can anyone suggest how can process that update?THANKS!
--------------------

Can i have both of these statements in the same jsp file in oder to update the buy table?Yes. But wouldn't it have been easier just to try it?

I put a Tesco sim (02 carrier) in 2 unlocked phones, Both phones are now locked to 02, 02 blame apple, I connect the iphone to itunes and it states that the new carrier (orange) is not supported

I put a Tesco sim (02 carrier) in 2 unlocked phones, Both phones are now locked to 02, 02 blame apple, I connect the iphone to itunes and it states that the new carrier (orange) is not supported, Isk this of both 02 and apple, who's phone is this and what right do you have to lock a previously unlocked phone? very angry

Where did you get these phones?
These and other forums are full of people with iPhone unlocking problems - the net result is that, as others have said, is:
If you bought them from Apple they will be (and stay) unlocked.
If you bought them PAYG from CPW then they will lock to the first SIM activated.
Any other contract or PAYG phone iPhone bought from the networks WILL be locked by them too.
However, all is not lost. The original purchaser can request for the phones to be unlocked by Apple, via the carrier. The carriers usually charge around £20 to do this, or gratis if you're out of contract.
You are the original purchaser, right? If not, you need to get in touch with that person and pray they'll help you out.

Hi I have signed up for apple chat and it accepts my password etc then a notice come up saying @what is the user name you want people to see' and it states my email addy with a tick beside it ..it isnt highlighted though so cant click on it..help..

Hi I am trying to set up chat on my Ipad...I have had email verified and got a pw etc//I sign in and it is accepted then I get a notice saying! What name do you want people to see you as..and it states my email addy which is ticked..then I press DONE and I just keep going back to the sign in screen any ideas please?

What application are you talking about?

How to remove "About this Page" and "Privacy Statement" on a OA page

Hi,
How do i remove "About this Page" and "Privacy Statement" links at the bottom of an OA page and add "Close Window" link on the top right corner of OA page.
Please help.
Advance thank
Pavan

Hi,
1. Select Personalize Page link at top right of page.
2. Select Choose context button.
3. In the scope drop down box select OA Footer.
4. Click on apply.
5. Expand privacy.
6. Click on personalize pencil icon.
7. Set Rendered property to false at required level.
8. Click on apply.
9. Click on Return to Application link.
thanx
Pratap

Hey I got my phone stolen yesterday, but it was dead for 24 hours before i checked find my phone so it says offline. I called verizon suspended my service and they said if the person tried to sell it back, or put their number on it, it will get flagged. I

Hey I got my phone stolen yesterday, but it was dead for 24 hours before i checked find my phone so it says offline. I called verizon suspended my service and they said if the person tried to sell it back, or put their number on it, it will get flagged. I was just wondering if i should reinstate my service and try and wait for it to turn back on and then go get it because you need internet for it to track and with the suspended service, it can only track if connected to wifi, but they wont get past my password.

Where exactly did you buy the "new iPhone "
A country might help as well .This is a WW forum
Are Direct Mobiles an Approved Apple iPhone reseller if not it may well be a fake

TS1368 click on itunes and it states new itunes library error

I was downloading music 2 days ago and went to log on today and it states New itunes Library.
Did I lose all my information/account

So I just downloaded the new itunes, and immediately after it started acting up. I would click on it, it would start loading for about 3 seconds, and then it would completely die.
Are you getting any sort of error message, Al? if so, what does it say? (Precise text, please.)

HT201364 texmate and git 1.8.4.2 won't work on OS X Mavericks. I've downloaded them repeatedly and the following errors display "Textmate is damaged and can't be opened" and Git states "can't be opened because it's from an unidentified developer". Please

texmate and git 1.8.4.2 won't work on OS X Mavericks. I've downloaded them repeatedly and the following errors display "Textmate is damaged and can't be opened" and Git states "can't be opened because it's from an unidentified developer". Please help!

MedlockDustin,
for TextMate, you’ll need to download TextMate 2.0 alpha, since earlier versions of TextMate aren’t supported on Mavericks. The file will be named “nightly”; save it to your desktop. Once the “nightly” file has finished downloading, rename it to “TextMate.app.tar.bz2” — that will give it the “BZ” icon on your desktop. Once it’s been renamed, you can double-click on it, and TextMate.app will appear on your desktop. Use your administrative login to move TextMate.app to your Applications folder.
Regarding the “unidentified developer” message displayed by trying to open git 1.8.4.2, please refer to this Apple page for the workaround.

Problem using TAPI triggers and merge statement

Hi,
I use Designer tapi triggers on a table. When I try to execute a merge statement, I get the following error:
ORA-06502: PL/SQL: numeric or value error: NULL index table key value.
Is there a restriction when using TAPI triggers and merge statements that anyone is aware of?

No restrictions on MERGE commands that I know of. I have, however, seen the TAPI give inexplicable ORA-06502 errors. It would help to know what line in which procedure or trigger gave the error. That information should have been in the error stack.

Verizon screwed up autopay and paperless statements

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