Verizon Wireless changed my EDGE start date +3 months w/o permission!!

I signed up for the Verizon Wireless EDGE plan back on April 27, 2014 and received my letter of confirmation that I was now enrolled in the program. When I received my very next bill I noticed 2 things: 1) I was charged for my phone, 2) I did not receive my data plan credit for my line of service! So I called *611 and spoke with customer service who politely informed me that I had not just received a new Galaxy S5, and I was not on the EDGE plan???
Here's what being honest with Verizon Wireless will get you, customer beware from this point on!!!!
So I informed him that I had just received my new phone and signed up for the EDGE plan over *611 and that there was a mistake on my bill. So with a lot of research he was able to finally discover that I had EDGED up and that I was correct, but for some reason the computer system did not have me in there the correct way. He said he would elevate the problem and someone would get back to me within 48 hours (In Verizon speak this must mean 3 months), and as a courtesy he would credit my phone charge since it was their mistake my plan was incorrect - This was very nice.
Well the next day I received the digital letter about the equipment upgrade dated May 8th. And I never received a return call, so I called back and was told they were working on it???? Well nothing from them until a digital letter dated August 28th, 2014, stating that my EDGE agreement was back in effect but as of July 27, 2014 not April 27, 2014 my original sign-up date - which affects my upgrade eligibility next year. And since my phone charge is $25 per month and my line charge credit is $25 per month this should be an easy fix, one would think. So I called *611 and spoke with customer service and was told that the manager would look into it and elevate the case and call me back within 48 hours, sounds familiar huh!!! Nothing!!! So I called back 10 days later and spoke with Alecia who was very polite but in the end pretty much told me that her Manager told me to take a long walk off a short pier. So I asked to talk to the Manager Patricia, who refused to give me her badge number. She told me that I was wrong and there was nothing I could do about it because they couldn't backdate a plan like that. So I asked to talk to her supervisor, and she said all I could do from here was to email corporate but her computer was down and she could not provide me with the address or a PHONE NUMBER???? But she would text me the email address soon (Verizon speak its been 2 hours and no text yet).
What should I do? Should I file a complaint with the BBB? Does anyone know the number to Corporate?
PLEASE HELP!!!!!!!!!!!!!!!

Check out this link to find out your administration to e-mail:
Leadership | Verizon Wireless
Michael

Similar Messages

Changes in basic start dates and its effects

Dear All ,
Greetings!!!!
Can you please guide me in "changes in basic start dates in Prod Ord".
Actually,We are now starting to plan order creation as following parameters:
                                                 Schedulling type:- Capacity req only.
                                                 Finish date:- 31st(or last date of that month)
                                                 Start date:- 1st( of that month).
Is it possible to change the dates now for existing Production orders.
What will be its effects
It is a kind request to you,to please guide me and correct me if I am wrong .
Thanks

Rahul ,
yes you can change the date of existing production order , only difference it will make is you need to reschedule it and you may face soem capacity availability problem , as the start date for all the order will be same.
other then this i dont see any issue in it.
wait for experts suggestion from the forum.
Hope it help you
Regards
Ritesh

Automatic changing of activity start date and time of planned orders in SAP

Hello experts,
I have a requirement that in the transaction /SAPAPO/SEQ1 for the list of planned orders what ever we get in the sap we have to swap the activity start date and time for two planned orders which we select automatically. For this I have found the BADI "/SAPAPO/SEQ_VISUAL01".
Now i am able to identify the two selected planned orders inside the BADI method SEQGRID_TOOLBAR_OKCODE_HANDLE.
Now my requirement is i have to swap the start date and time for these two planned orders automatically i.e. through BAPI or any FM.
Any idea of any BAPI or FM to change the details of the planned order.
Thanks,
Sanath.

Hi Sanath,
Please check this BAPI BAPI_MOSRVAPS_SAVEMULTI3. This Bapi has the provision of chaning Planned Order & Production Order Data. Also, you can explore more info on available bapis in the T-code 'BAPI'.
Thank you,
Santosh KB.

Change in start date of tax depreciation not for posting in mid of year

Hi Experts,
Tax depreciation area is not for posting. The fiscal year is from Jan to Dec. I want to calculate tax depreciation from May 2011 based on Net Book Value of tax depreciation as on 30.04.2011. But once I change the start date of tax depreciation in asset master to 01.05.2011, the system ignores the previous depreciation so I am not getting the NBV of tax depreciation of 30.04.2011.
Is any setting is required to get this. I can not do changes in posting rules since this tax depreciation is not for posting any thing.
The fiscal year 2010 is closed and NBV of tax depreciation as on 31.12.2010 of one asset is 80000, If I change the start date of tax depreciation from 1.1.2011 then system correcly take NBV of 31.12.2010 for further depreciation calculation. But if i change the start date of depreciation in between of year the system is calculating depreciation based on NBV of 31.12.2010 but ignores the tax depreciation from 1.1.2011 to 30.04.2011, which I previously run using AFAB.
Need your assistance to know is it feasible to do this.
Thanks and Regards,
Harshad

Hi Harshad
The behaviour of the system is very much correct, it is designed to behave that way...
One, you should not have changed the dep start date....
two, NBV in SAP is always taken to be NBV @ the start of the year....
The best wayout I can suggest here is, if you are on EhP4 and EA-FIN active
a. Change the Dep Key in the asset... You can maintain Time Dependant Dep Terms in asset master i.e. Dep Key X from Jan-Apr and Dep Key Y from MAy onwards
b. This will however, calculate dep based on NBV at the start of the year, but based on new useful life
c. Considering your eg: The system is posting more depreciation i.e. 5333 instead of 5155.... So, calculate this amount outside the system and post a Manual Write up ABZU inorder to reduce the Dep and increase the NBV
Even if you are on not on EhP4, you can follow the same approach as above.... i.e.
a. Change the Dep Key in asset master.... This will throw up new dep figure, on the basis of New Useful life and NBV at the start of the year
b. Post a write up from ABZU....
No need to do Asset to asset transfer in my opinion
Only diff between EhP4 and Non EhP4 is that the differential depreciation would be lesser if you are on EhP4... i.e. instead of 5333 now, system may throw up depreciation amount of 5666.. So, you may need to post write up of 5666-5155
br, Ajay M

Change in start date of tax depreciation in mid of year

Hi Experts,
Tax depreciation area is not for posting. The fiscal year is from Jan to Dec. I want to calculate tax depreciation from May 2011 based on Net Book Value of tax depreciation as on 30.04.2011. But once I change the start date of tax depreciation in asset master to 01.05.2011, the system ignores the previous depreciation so I am not getting the NBV of tax depreciation of 30.04.2011.
Is any setting is required to get this. I can not do changes in posting rules since this tax depreciation is not for posting any thing.
The fiscal year 2010 is closed and NBV of tax depreciation as on 31.12.2010 of one asset is 80000, If I change the start date of tax depreciation from 1.1.2011 then system correcly take NBV of 31.12.2010 for further depreciation calculation. But if i change the start date of depreciation in between of year the system is calculating depreciation based on NBV of 31.12.2010 but ignores the tax depreciation from 1.1.2011 to 30.04.2011, which I previously run using AFAB.
Need your assistance to know is it feasible to do this.
Thanks and Regards,
Harshad

Hi Harshad
The behaviour of the system is very much correct, it is designed to behave that way...
One, you should not have changed the dep start date....
two, NBV in SAP is always taken to be NBV @ the start of the year....
The best wayout I can suggest here is, if you are on EhP4 and EA-FIN active
a. Change the Dep Key in the asset... You can maintain Time Dependant Dep Terms in asset master i.e. Dep Key X from Jan-Apr and Dep Key Y from MAy onwards
b. This will however, calculate dep based on NBV at the start of the year, but based on new useful life
c. Considering your eg: The system is posting more depreciation i.e. 5333 instead of 5155.... So, calculate this amount outside the system and post a Manual Write up ABZU inorder to reduce the Dep and increase the NBV
Even if you are on not on EhP4, you can follow the same approach as above.... i.e.
a. Change the Dep Key in asset master.... This will throw up new dep figure, on the basis of New Useful life and NBV at the start of the year
b. Post a write up from ABZU....
No need to do Asset to asset transfer in my opinion
Only diff between EhP4 and Non EhP4 is that the differential depreciation would be lesser if you are on EhP4... i.e. instead of 5333 now, system may throw up depreciation amount of 5666.. So, you may need to post write up of 5666-5155
br, Ajay M

Dep start date need to be changed it is grayed out ,went to screen layout.

Hi
I wanted to change the dep start date in asset master data,but in DEp area tab the dep start date is grayed out.
I went to screen layout of asset master dep area..but where is the setting to change it to change mode.It has only the Req opt etc field.

Hi
First you see the screen layout assigned to the asset. use AS02 goto Environment -Screen Layout-Select Master Data. See what screen layout is using.Go to the screen layout and check whether this filed is optional or supprsed, if it is supprsed than make it optional.
Reagrds
Sriniavs

RAR 5.3 SP8 - Action Usage by User Report - Change Start Date?

Hello,
When we run the report "Action Usage by User" in RAR, it shows a default "Start Date" of 1/12/2009. RAR put this in there on its own. We never got the Action Usage Generation Job working correctly until a few weeks ago (we had some issues that SAP addressed and then it took time to get resources to go back and resolve some things on our side). Since we've only had the background job that pulls STAD data running successfuly since 10/3/2009 (it runs every 6 hours), we'd like to change the default "Start Date" on that Report Screen to be 10/3/2009. This way, users are not confused into thinking when they run the report and leave the date set as 1/12/2009, they are getting tcode usage data since that date. Because they're not getting tcode usage since that date. Our records really only go back to 10/3/2009.
We could instruct our users to change the date every time but we feel it'd be easier if we just changed the date so they didn't have to worry about it.
Does anyone know how we could tweak this? What table that default date would be under? How could we modify?
Thanks!!
Jes

The table where that date is is VIRSA_CC_USAGECTL
If you use the debugger tool, you'll see there's only 1 row in this table. You'll find the FROMDATE, TODATE, and FILENAME columns. I FILENAME column should be null.
Row FROMDATE TODATE FILENAME
1 2009-01-12 9999-12-31
If possible, could you confirm you are seeing similiar information?
The issue we are having is trying to figure out how to update this table...we need that FROMDATE to be 2009-10-03.
Thanks!
Jes

Need to change to starting dates of employees

Hi All,
I need to change the starting dates of two employees from apr-2012 to apr 2008, now if i end date the employee, how can i change the dates
Regards,
Sajid

If I understand your goal, you may change the latest start date. You must be in the earliest person record to do this, but you can enter a new date in that field and save. It will change the accompanying assignment and salary records. However, if you do this any data on the records will have to exist as of the earlier start date. Work structures, for example, have to be dated early enough to accomodate this. If you are using Benefits and life events they will have to be reprocessed. There may be other things connected to the person record and hire date that have to be considered before doing this.

Issue on Ordinary Depreciation Start Date and Disposal of Asset

Hi All.
I am facing the following the issues.
Fiscal Year is from July - June
First Problem: Company acquired the asset Vehicle on 26.Dec.2008. System proposes Ordinary Depreciation Start Date as 01.Jan.2009 rather then proposing Ordinary Depreciation Start Date as 01.Dec.2008.
Since depreciation for previous year has been posted the client later found out that instead of calculating depreciation for 7 months depreciation was only calculated for 6 months. I tried to manually change the dep. start date but the system doesnot update the previous years values, it's still calculating depreciation for 6 months and not 7 months. Is there anyway in updating the previous fiscal years depreciation values.
2nd Problem: I created a test case scenario today i.e. 16.09.2009 by creating and capitalizing an asset vehicle. Once I capitalized the asset the system automatically proposed the start date as 01.10.2009 and not 01.09.2009 which is what i require. What setting do i need to check or maintain in order to solve this issue because the user does not want to manually change the date each time an asset is created.
3rd Problem: Similar to this now when client disposes of an asset suppose on 10.Feb.2009 (FY2009). The system calculates depreciation till the month in which disposal takes place (February), the client does not want this, their requirement is that depreciation should be calculated one month before disposal takes place i.e. in this case Dep should be calculated till Month of January.
Your assistance will be highly appreciated.
Mohammed Ali Khan.

Hello Khan,
The depreciation start date will get determined based on the period control method assigned to depreciation key,
Period control methods are defined in transaction code : OAVH
In period control method we will mention the depreciation start date for acquisition, additions and also depreciation end date for disposals, retirements.
SAP has given some default period control keys. If any of these are not suitable to your requirement you can create on your own period control methods.
THanks
Sai

Scheduling start date and end dates

Hello Gurus,
I am trying to understand the schedule start date and schedule end date functionality in Plant Maintenance. I do understand the basic start and end dates. Currently I set up u201C3.Do not adjust basic dates, dep rqmts to order startu201D and set the scheduling type as u201CForwardsu201D . Please note we donu2019t do any capacity planning or leveling.
So my question is, why the scheduling start date is defaults to the basic start date for forwards and scheduling finish date defaults to basic finish date for backwards ? I tried adding couple of operations and save the work order. It did not change anything in schedule dates.
Do we really need to care about scheduling dates if we donu2019t use capacity planning ?
Please advise
Mahee

Hi,
As per priority, final dates would be calculated as we will define the duration based on the priprity. Either current date or basic date only applied to Scheduling start date.
You can change the scheduling start date so that based on priority, final date would be calculated.
Regards,
Maheswaran.

Source List Validity Start Date

I have noticed that, if the source list validity start date and contract validity start date are same then, the contract price is not considered while creating PO and receive error message as "Source not included in list despite source list requirement"
If I change the validity start date of source list to one day before the validity start date of Contract then system is picking the contract price in PO and able to save PO successfully.
Is there any way to create PO even if the validity start date of source list and contract are same?

from OSS Note 44368 - ME51 ME57 Contract as source of supply
A contract that is valid on the delivery date but not on the current date is not taken into account in the source determination process.
Cause and prerequisites
This is programmed this way.
Solution
For reasons of upward compatibility, check will continue to be carried out on basis of current date.
However, if you wish the check to be against delivery date, you can implement the modification described under the advance corrections.
If Note 116464 is implemented in a 4.0B Release, use the advance correction from Release 4.5A, however, in Release 4.0B the program name is LMEQRF01.

QM_Control on Required start date in quality notifications

Dear QM experts,
Requirement is,
For Q2 notification type the entries in required start date filed (QMEL-STRMN) to be restricted in such a way so that user can not do entry for last month.
Foe example,
1.     Today is June 12, 2009. If a user is creating Q2 notification today he/she may change the required start date in the past but not before 1st June 2009.
2.     User should be in a position to enter back date in required filed only for the current month
3.     The concept is just similar to period closing activities.
I tried through SPRO-Quality Management-Quality notifications-Notification creation u2013Notification types-Define screen templates-Field Selection: General Screens. Here there is facility to make the field grey, hide or required. One of the limitations is that this is client level setting.
Can the requirement be mapped for particular plant and for perticular notification type?
Thanks is advance
Best Regards,
Anand Rao

Dear Anand
Here are some of the thoughts. Please check and then come back with your feedback
1) Make Priority button mandatory for Q2 notification .VIQMEL-PRIOK. You can do only for Notification type Q2 by using the influencing fields
2) Make required date in grey so that no changes can be done . do this notification Q2
2) Maintain QM priorities SPRO >Quality Notifications > Notification Processing>Response Control> Define Priorities
3) Maintain Priorities in the QM priority in the same config
When you set the priority in the notification required from and end date is updated in the system automatically
4) Use this exit QQMA0018 Deadline setting based on entered priority to make sure that always the date doesnt fall on past date
Hope this gives some idea
Regards
gajesh

Change Sales Contract Item Data - VA42

Dear Colleagues,
I'm trying to create an LSMW that will allow us to change item data in a quantity contract. We used a direct input program to create the contracts but I'm not sure that it can be used to change them as well. Our info from the contract creation is below.
The item level fields we're attempting to change are contract start date and contract end date VEDA-VBEGDAT and VEDA-VENDDAT
Does anyone know if it's possible to use this program to change contract item data? Is there a better method other than trying a batch input recording?
Your help is greatly appreciated.
Thanks,
Brian Stookal

Many times this has been discussed and if you search SCN or Google with the text "LSMW for sale orders with multiple line items", you will get lot of inputs. Take the inputs from there and try.
G. Lakshmipathi

Automatically update WIP start date

Hi,
I have a discrete job created from Sales Order. If the Sales ORder schedule ship date is changed, does it automatically change the WIP start date?
Is there a provisiion to auto update any of the WIP job dates from the Sales Order? Any inputs would be helpful. Thanks.

Right now users are manually updating the status to Complete(irrespective of quantity complete of not). They want this process to be automated for the jobs after three days from scheduled start date, since they have so many in a day. For automation is there any available functionality or If write a custom program to update the status what other tables do i have to update other than wip_discrete_jobs?
Any ideas, appereciate your help.
Thanks.

Update of Planning Start Date does not update macros

I have written a program to update the planning start date in a planning book using function /SAPAPO/MSDP_PB_SAVE_DVIEW_TAB. I have included this in a process chain. The update is immediately followed by a /SAPAPO/TS_BATCH_RUN variant that runs a macro in the updated book. The macro uses planning start date. The issue is that the macro does not appear to have been updated with the new planning start date. I experimented with using transaction Define Planning Book (/SAPAPO/SDP8B) whilst also in Macro Workbench on another session. If I change the planning start date this is also not reflected in the macro unless I come out of the Macro Workbench completely and fo back in. This appears to be a buffereing issue.
Does anyone know if there is a way to force the macros to be updated? Otherwise I may have to resort to just putting a delay in the chain and hoping the maco will be updated before it is run.
Thanks
Edited by: Peter Phillips on Mar 19, 2010 11:32 AM

Hello Mani,
We have planning books used to calculate demand for newspapers at weekends. At weekends the papers contain printed colour magazines. These have to be ordered in advance. The macros that we run use planning start date to claculate the quntity of magazines required for the next weekend. The business also needs to do advanced calculation for the next two weekends. This requires an update to the planning start date to change the basis for the macros. We do not wish to write separate macros for each weekend as there are quite a few of them. We are trying to keep it as simple as possible.
Regards
Peter

Verizon Wireless changed my EDGE start date +3 months w/o permission!!

Similar Messages

Maybe you are looking for