Version 9 for Mac Refuses to Open

Hi, after having used this software for literally months, it now will not stay open.  Every time I attempt to open a new project, I get a brief spinning ball followed by a "Sorry a serious error has occurred that is forcing Adobe to shut down".  I have restarted my machine and even went so far as to uninstall and reinstall the software.   I thought it might be Organizer so I deleted it.  Restarted the machine.  And it's still doing this. 
If it matters, if I open Photoshop and go to quit it, I get a similar quit unexpectedly error.
This piece of software is already buggy as hell, but this is unacceptable becuase now it won't work at all.  How do I fix it?
Barry

Well, with the exception of Mr. Monahan, who IS an Adobe employee, in the Premiere Pro Development Department, you are addressing mere users.
Had the post been in the PrE Forum, before things went downhill, I would have suggested that you log onto your Mac as a Root User. You do not need to stay logged in, as such, but doing so once seems to clear some issues that can develop with both versions of Premiere and a Mac.
Good luck with FCPx.
Hunt

Similar Messages

  • My Mac refuses to open certain pages e.g. google/facebook for a weird reason "Your flash player may be out of date and you need to update it", but my flash player is up to date.

    My Mac refuses to open certain pages e.g. google/facebook for a weird reason "Your flash player may be out of date and you need to update it", but my flash player is up to date. I tried to install a new flash player version "setup.exe" but it said the file cannot be opened because the application is not supported on MAC OS X, does anyone have same problem? please help.
    Thanks

    i dont use google chrome,

  • Just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera.  Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

    just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera.  Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

    The D610 didn't get out-of-the-box RAW support until Photoshop CC.
    You can either upgrade to CC or use the DNG Converter to convert and open your DNGs in CS5.

  • HT2311 Just downloaded newest itunes version. Now, it refuses to open, with error message, "This version of iTunes has not been correctly localized for this language. Please run the English version." Any thoughts?

    Just downloaded newest itunes version. Now, it refuses to open, with error message, "This version of iTunes has not been correctly localized for this language. Please run the English version." Any thoughts?

    I had the same problem,  I reinstalled and lost all my music now I cant even retrive it from emusic where i purchased music....

  • IMovie for Mac: "iMovie cannot open files in the "iMovie for iOS Project" format."

    Question, asked professionally
    When will iMovie for Mac be able to open iMovie for iOS projects?
    Question, asked snarkily
    Any reasonable expectation that we will ever be able to edit projects--created in iMovie on our fancy new expensive phones--in iMovie on our fancy new expensive laptops?
    Specs
    iPhone 6 Plus (contract-free, 128 GB)
    iOS 8.1.2
    iMovie for IOS 2.1.1
    MacBook Pro (Retina, 15-inch, Mid-2014)
    OS X Yosemite 10.10.1
    iMovie for Mac 10.0.6
    Error Messages
    iMovie for Mac: "iMovie cannot open files in the "iMovie for iOS Project" format."
    iMovie for iOS: "An error occurred during export."
    Frustration
    Manufacturer: Apple (a multibillion dollar company)
    The year: 2015
    Hours lost: Three Weeks
    Total costs for both devices: $4,000
    Background Details
    I just wasted thousands of dollars on these two hardware devices by making the rookie mistake of assuming projects were compatible across iMovie applications. However, the exported .iMovieMobile project files are in an incompatible iMovie for iOS Project format that iMovie for Mac cannot import. So I am stuck with a 15 GB .iMovieMobile project file--for an hour-long+ video--that I created and I was editing on my iPhone for weeks that I can no longer edit on my iPhone due to an error, nor potentially rescue the lost hours on my Mac, the sole reason I purchased it one day ago. The reason I can no longer edit the project on the iPhone is because iMovie for iOS suddenly stopped displaying the video of the project in preview, external display, etc. The clip snapshots remain visible and the audio remains audible, but the video appears fully black. Any attempt to export the video at any resolution generates an error message. (This error applies only to this project; other projects export without issue.) I can save to and from iTunes or iCloud without issue, but import into iMovie for Mac is unavailable for this latest version. Deleting and reinstalling the app does not resolve the issue. Nothing has resolved this issue; so I purchased the Mac as a last attempt, and it appears that I will have to begin the meticulously painful process of recreating the video from scratch with all the titling, sound effects, precise edits, transitions, organization, etc. This video was to surprise my mother for her birthday with "this is your life" footage, including my late father. It may seem like a small first-world problem, but such things carry big emotional impacts. What began as such a wonderfully intuitive and joyful experience has descended into a soul-suffering nightmare of catastrophic proportions. This software grinch stole christmas.
    Likely Suspect
    I believe this originated from Apple's confusingly designed iTunes client that removed videos used by iMovie for IOS during a sync, which I successfully restored back to the iPhone. This apparently resulted in iOS seeking and then claiming to find all of the videos, but somehow a bug in the coding causes the audio to play but not display video, and no way to resolve the bug from an enduser standpoint. I was hoping that iMovie for Mac would allow me a workaround, but I'll never know because the iOS and Mac formats are currently and dishearteningly incompatible.
    Suggestions
    I never performed a full backup of the iPhone, but I don't believe any of the iCloud nor local backups actually backup iMovie projects themselves anyway. (That's a fail.) So one must back them up manually to iTunes or iCloud.
    MANUALLY BACKUP YOUR PROJECTS DAILY, IF NOT HOURLY.
    MANUALLY BACKUP YOUR PROJECTS BEFORE IMPORTING OR SYNCING FROM ITUNES.
    MANUALLY BACKUP YOUR PROJECTS BEFORE IMPORTING VIDEO CREATED OUTSIDE  OF YOUR IOS DEVICE.
    Resolutions
    Hope Apple fixes this problem soon? Perhaps.
    Return the Mac to Apple, if they allow? Perhaps.
    Someone in this community will provide a magical workaround--that I haven't already attempted? Perhaps.
    As unlikely these options may be, I shudder to imagine that I may be forced to suffer no resolution and $3,000+ completely down the drain, because if iMovie for IOS worked as intended, I wouldn't have ever purchased the Mac as a last ditch effort to rescue the project. It meant that much to me to surprise my mother by attempting to retrieve this project file from oblivion--but to no avail.

    I appreciate you taking the time to copy and paste boilerplate responses to increase your points in this forum, but I've already read all those support articles in depth; but you have barely read my post at all. Please don't guess a fix. Only someone with the latest versions of iMovie, iOS, iPhone, Yosemite, and MacBook Pro is qualified to troubleshoot this, because anyone would immediately see that the following option no longer exists:
    Open iMovie on your Mac, and choose File > Import > iMovie for iOS Project.
    Read my post before you reply: It clearly says in the title and within my post that I can neither export nor import through iTunes without receiving an error message. So your response neither solved my question nor helped me whatsoever.

  • How to delete iPhone camera roll's photos in new version Photos for Mac

    Hi,
    Before upgrade to new version Photos for Mac. I was using iPhoto + Photo Stream to manage all the photos took from my iPhone.
    Photo Stream will upload all new photos to iPhoto; when I connect iPhone to my mac, I can use iPhoto to delete my iPhone's camera roll's photos to clear the storage space.
    After I upgraded to Photos; the Photo Stream still running well, all new photos also upload to Photos' library, however, when I connect iPhone to my mac.
    Photos doesn't offer me any method to delete my iPhone camera roll's photos.
    What I can find is "Import Selected" or "Import All" and "Delete items after import" these functions are doesn't help.
    Because, all the photos are already imported by Photo Stream, when I click "Import All", all the imported photos will "RE-IMPORT" again and the photos will duplicate in my library.
    This is also a BUGS in Photos because in old version iPhoto when I import a photo which has already imported before, the software will pop-up a Dialogue Box to ask me options to choose between "Skip" or "Overwrite" or "Duplicate".
    Do anyone know how to delete the iPhone camera roll's photos by using new version Photos?
    Thank you very much.
    Jack Law

    Please find the discussion at below link:
    Re: How can I delete duplicate photos?

  • I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would ve

    I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would very much like to download a Mac version, so please send my correct web link. By the way my s. number for Lightroom 5 up is [removed], and I also have s.number for 4 up and 3 full.

    The latest non-CC version of LR 5 is 5.7.1 and download links are available on the Adobe Updates page:
    http://www.adobe.com/downloads/updates/
    Both Mac and Win links are there.
    If you are asking for a LR 5 CC link, which wouldn't require a serial number, please be more clear about that.

  • I cannot import any video into my  Lightroom 5.4 (last version updated) for MAC

    I cannot import any video into my  Lightroom 5.4
    (last version updated) for MAC
    in the beginnig it was  working, just after installation and update... now nomore...
    I use .mp4 files
    Already tried to use a new catalog, clean caches, and reinstalling
    the error says "was not able to import video files"
    thanks

    Arghhh! A big thank-you to hhps-photo, you just solved the myth bothering me for the last 2 months!
    I recently upgraded to Lightroom 5 from 4 and could not import any video. But when I downgrade to LR4 it worked again. I've tried so many other solutions suggested in the forum but none worked including cleaning cache, install divix plugin, install 32 bit version etc. Finally - it's because I blocked LR5 connecitons in my firewall !!!
    So simply allowed LR5 internet connection in my firewall settings and LR5 worked like a charm!
    Kevin

  • Which mysql version is for Mac OS X 10.6.7 ?

    hello,
    I have a problem with installation of mysql. I doesn't work.   Which mysql version is for Mac OS X 10.6.7 .
    thanks alot in advance.

    Hi, thanks for your reply. My Problem: I have to install the MySQL in order to do some Exercise with mySQL. so I installed MySQL 5.5 and it didn't work, because I have the Intel (10.06.8). so I decided to remove mySQL, and I used the following commands:
    sudo rm /usr/local/mysql
    sudo rm -rf /usr/local/mysql*
    sudo rm -rf /Library/StartupItems/MySQLCOM
    sudo rm -rf /Library/PreferencePanes/My*
    sudo rm -rf /Library/Receipts/mysql*
    sudo rm -rf /Library/Receipts/MySQL*
    sudo rm /etc/my.cnf
    sudo rm /var/db/dslocal/nodes/Default/groups/_mysql.plist
    sudo rm /var/db/dslocal/nodes/Default/users/_mysql.plist
    sudo rm /var/db/receipts/com.mysql.mysql.bom
    sudo rm /var/db/receipts/com.mysql.mysql..plist
    Yes,  I thought I removed the Mysql.  then I tried to install MySQL  version 5.1.58 ,  and at the end of installation, I received an Error  message: System Error.
    my Questions:
    1. How can I rollback my System  to previous state?
    2. which Mysql version is suitable for Mac Book Pro

  • ADE version for Mac OS X 10.6.8: I use a Macbook Air with OS X 10.6.8. ADE 3.0 and ADE 4.0 require version 10.7 or higher. Where might I get the ADE version appropriate for Mac OS X 10.6.8?

    ADE version for Mac OS X 10.6.8:
    1. I use a Macbook Air with OS X 10.6.8.
    2. ADE 3.0 and ADE 4.0 require version 10.7 or higher.
    3. Where might I get the ADE version appropriate for Mac OS X 10.6.8?

    Please try ADE 2.0.1. You can download it here.

  • I'm opening up my Mac and it is going straight to Word for Mac and randomly opening multiple pages automatically.  I am unable to control it.  I think there is a problem.  I'm desperate to get into my work - any ideas?

    I'm opening up my Mac and it is going straight to Word for Mac and randomly opening multiple pages automatically.  I am unable to control it.  I think there is a problem.  I'm desperate to get into my work - any ideas?

    If you close all the windows and quit word, next time you restart, DO NOT check "Reopen windows on login".
    Also, check your login items for your user account.

  • PSE 8 (for Mac) refuses to launch - with message

    Just tried to launch PSE 8 (for Mac), it didn't launch, but produced the message: "Could not open scratch file because disk is not available."
    (tried this four times with the same result each time)
    Conclusion: because the most recent backup to RAID filled that disk, PSE 8 cannot access the scratch disk on the RAID backup disk.
    (This, even though I removed over 80 GB of old video files from the archive.)
    I purchased PSE 8 11/28/2009 - can I use an app removal utility to remove this installed version and re-download another installer?  It seems the most direct approach but first I have to ensure I can download a "replacement" and find out the original serial number to activate that replacement. 
    The original directions from Adobe indicate that all I have to do is access my order history and the serial number will be on the order form.  I'm not seeing any clearly identified serial number on that order. 
    So my question are;
    1. Should I first remove the original PSE 8 - or just the plists?
    2. how to find the original serial number?
    I do know already: once I have PSE 8 replacement installation running, I must set a scratch disk location on another (roomier) drive. this is not a problem: I have two 1 TB drives installed in my Mac Pro in addition to the two 500 GB drives which make up the (old) RAID. 
    Mac Pro 1,1 (2.66 Ghz Quad Core Xeon), OS 10.5.8

    Good call but it didn't work: tried deleting those plists twice.  Still get "disk not available" message w/ immediate PSE quit.
    Further: I ran Diskwarrior on my "home" drive, the cloned "home" drive AND the RAID backup. 
    This included Directory repair, File Check and Hardware Check on all three volumes.
    Also repaired permissions on "home" drive and cloned drive.
    I then repeated the attempt to launch PSE 8 on my "home" drive and the cloned "home" drive: same result. (failure)
    Sidebar: While running Disk Utility to repair permissions, I happened to click on the "RAID" button and found that
    one drive is listed as "Failed" and the other is listed as "Degraded." 
    Just in case that has anything to do with the PSE 8 failure to launch: I am now using Disk Utility to rebuild that RAID set.  This takes 4 hours and will wipe it clean.  I'll try in the morning once again to launch PSE 8 and get back with result.

  • .exe projector file for PC works fine, but extracted .hqx for Mac won't open when on CD

    I'm using Flash MX, AS 2, Projector 6, working on a PC.
    I saved two versions of my project -- one .exe for Windows and one .hqx for Mac.  The .exe works fine when burned onto a CD.  When opening the .hqx from a CD on a Mac, I got a message that the file is on a locked volume.  I discovered that the reason for this is that an .hqx is essentially a zipped file which has to be extracted, and when a file is extracted, the unzipped files are written onto the same location as the original.  When the original files are on a CD, Stuffit (Mac's zip extractor program) can't write onto that location.
    [So if anyone at Adobe looks at these forum posts, let me say that I think its absolutely ridiculous that the Mac version of Flash's projector files have to be extracted in order to be viewed!]
    To get around this problem, I saved the .hqx on my PC, put it on a portable hard drive and brought it over to a Mac (because Stuffit for PC converts it into an .exe for PC), and unzipped it.  When I'd test it on the portable hard drive or on a USB drive, the extracted file would work.  When I'd bring it back over to the PC and burn a CD with both versions on it, and then test that CD on the Mac, it wouldn't work.  Can anyone tell me why the extracted Mac version works on a hard drive, but not on a CD?  What do I have to do in order to make a Mac projector file work from a CD?

    Windows uses the FAT file system, Macs use the HFS file system. The two are not compatible. If you save a Mac projector file on a FAT file system, it won't be saved properly and it won't work. When you create a Mac projector from a Windows version of Flash, the file will be saved as a compressed .hqx file.
    Since you need to use a Mac to create a hybrid CD, when you move that .hqx file to the Mac, unstuff it and then use the resulting file for the CD. It will then run from the CD as expected.

  • Appropriate media transfer for mac app wont open o...

    Nokia media transfer application for "mac osx 10.4.11 and later" cannot be opened. My OSX 10.4.11 will not allow me to open the downloaded app. claiming I "cannot use this application with this version of MAC OS X" although it is supposedly adequate. Please help! My phone is a N85

    I now have the 1.3 version, for some reason the USB connection cant find the device which is strange as it is a new cable, and it does charge my phone.
    Anyway I am trying to transfer my photos using bluetooth, but i-photo says the files on my mobile are unreadable.
    Any ideas as to what is going on? 

  • Photoshop for Mac 5.1 Open File won't work

    1) Operating System: MAC 10.9 Mavericks
    2) Photoshop Version: 5.1
    3) Problem:
          * FILE>OPEN selection from the dropdown menu in the upper left Task Bar of the Graphical User Interface will not work.
       - Problem Description:
          * Selecting FILE>OPEN presents an error box with the message "Could not complete your request because of a program error."
    4) Trouble Shooting:
       - Fully reinstalled photoshop.
       - Fully updated photoshop.
       - Updated the computers version of Java (Java 7 Update 45).
       - Adjusted the security settings for the operating system.
    5) Misc Information
       - I just purchased this Photoshop and registered with it a week ago.

    Thanks Curt! I tried what was in the forum you sent, all three options actually, and received the same error from Photoshop for all three. Thanks though. I just wish I could fix this so things can be opened using the FILE>OPEN function. I already know you can navigate to the file and use "OPEN WITH" it just isn't convinient.

Maybe you are looking for