Virus, or faulty USB drive?

I plugged in my USB drive into my Macbook Pro and it suddenly disconnected while I was renaming a folder. When I plugged it back in, I realised a large chunk of my files were gone, and I had a whole bunch of files with jumbled letters as their name in my USB pendrive. I checked and they were "Alias" files it seems.
Is this a sign of a virus, or is the problem my USB pendrive?

That's not a virus. Disconnecting any drive unexpectedly has the potential to cause problems, including corruption of the drive and subsequent data loss. Try repairing the drive using Disk Utility (found in the Utilities folder in the Applications folder).
If that doesn't work, do you have the files on that drive backed up anywhere? If not, you may be about to learn the hard way why backups are important. Try recovering what files you can using Data Rescue 3.

Similar Messages

Trying to install Windows 7 with Bootcamp on my Macbook with a faulty CD drive

I am trying to install Windows 7 with Bootcamp on my Macbook A1278 (OS 10.6.8) with a faulty CD drive (CDs and DVDs get stuck in it and I had to get it removed in an Apple store, so I don't want to use it anymore). I have got a licence for the product but I am only in possession of the ISO, is there any way to install it using a USB stick?
I don't have many options while launching Bootcamp, only
"Download the Windows support software for this Mac" but when I try I get a message explaining me that the download could not continue as the software is not available,
or
"I have the Mac OS X installation disc [...]" but obviously I can't use my CD drive so this is not an option. I tried it anyway and I created a Windows partition but when asked to "start the Windows installer", I can only continue by insering a CD.
I tried to use a USB stick and added the ISO on it but nothing has changed.
How can I install my copy on Windows?...

BobTheFisherman > Hem, yeah, that is stating the problem and not working toward resolving it.
Turbostar > I checked the link and it seems to be relating to the first video I have seen on the subject. I tried to install Tuxera then to work with rEFIt, but I did not get any result yet (I don't know if I am doing something wrong during the USB writing process as many different ways are explained on different websites).
So far my last try was to launch Windows 7 USB DVD Download Tool on VMware Fusion but it the only disk shown is A:\ Removable disk (not the name of my USB) and it is stated that the disk is being used by another program, even though it's not open on the Mac side.
Some websites are advising to write the copy of windows on a USB via a PC and then launch it on the Macbook, so I might try that in the next few days. I will keep you updated.
If anyone has another option I might not have think about, or an advice on how to efficiently create a bootable Windows setup USB with my Mac, please let me know!

Why do USB drives plugged into USB hubs make my Mac Book Pro (Retina late 2013) wake from sleep?

I have 2 x USB hubs, a Logitech USB 2.0 hub and a Broway USB 3.0 hub. Tested both and both seem to be the cause of my late 2013 Mac Book Pro waking from sleep. I ran syslog to find out why (syslog |grep -i "Wake reason") and the reason I got back was "kernel[0] <Notice>: Wake reason: XHC1" - this means nothing to me, but it didn't take too much mucking about to hunt the problem down and figure out it was the USB hub with any USB drive attached. If the drive is attached directly to the computer. No problem, computer sleeps fine.
This was a problem I encountered (and never solved) with OSX 10.6.8, a 2008 Macbook Pro the same Logitech USB 2.0 hub, but with different drives. I put the problem down to a bug that never got solved in an old system. But I am simply AMAZED after my update to a new MBP and new system that it is still about almost 6 years, a dozen MBP's and 4 systems later.
The other problem is that not only does the USB drive/ USB hub combo wake the computer it also loses the drive upon sleep and mounts it again upon wake. Then repeats this process every couple of minutes. And it obviously doesn't eject the drives properly because each time I return to the computer after I put it to sleep or let it go to sleep I get a giant list of "Disk Not Ejected Properly" notifications about it. Which I'm guessing could eventually cause some file damage.
I've tried combinations of different drives, different hubs (a Belkin and a no-name Chinese brand 2.0 hub) and the problem persists. Is there a solve to this problem? I'm surprised to see so little posts on forums about this. Am I just unlucky and got another combination of faulty/problematic hardware, or is this a real problem that exists for everyone? If not I would love to know if people have found winning combos of USB hubs and drives. But if it is, then it HAS to be solved.
If you have a Macbook Pro, then you are limited to 2 USB outlets, this is obviously a bare minimum and I would say that 95% of people using their laptop computer in the office or at home have a hub, and very likely a USB drive attached to it. I know actual Apple reps don't really pay much attention to the community support posts, but I've got 6 months worth of Applecare left and would like suggestions about how to get Apple's attention about this problem.
BTW Jettison (a 3rd party app that ejects drives properly before sleep) is not a solve. It is a 3rd party app that tries to fill a hole in a broken system. I don't want to eject my drive upon sleep, I want it to got the **** to sleep.

Is there a pattern to the time of day or other detail that may be
traced back to a OS X system cause of this odd phenomenon?
Are there any copies of system files on any of the attached USB
external drives? Any libraries, such as iTunes, iPhoto, etc?
Once the drives are indexed by Spotlight, are their permissions
ignored by the OS X? Content, if neutral, should not affect the
wake or sleep cycle; especially if they're ignored by the OS X.
Could there be a bad cable or other component? If so that would
be a difficult process of elimination to detect it. Usually replacing
most suspect components in the USB stream (external to Macs)
is a rote way to mechanically test that idea; & not 100% sure.
Does the equipment all have a good ground to the utility or house
electrical field? An intermittent ground may affect more than sleep.
Hard to say at this point. Maybe a late-night talk radio guru on
remote viewing could peer into your situation and sleuth it out?
Sorry to have run out of ideas, but the process must be electrical
& mechanical to some extent. - Or perhaps odd software inspired.
Do you have any phone-home spyware items inside, just jumping
at the chance to spill your information? Little Snitch may help.
PS: Perhaps the computer needs to go into Apple & have a genius
or product specialist at AASP test the unit thoroughly... BlueTooth?
see:
https://www.google.com/?gws_rd=ssl#q=Wake+reason:+XHC1
Good luck & happy computing!
edited 2x

How to create a system recovery USB drive?

My U845-S406 crashes every 15 minutes with a BSOD referencing iastor.sys.
Multiple diagnostics say it is all good.
Multiple virus softwares say it is clean.
It crashes even quicker in safe mode.
I have the latest Toshiba raid drivers, but updated to a more recent Intel set. The error changes to iastora.sys, and goes back to iastor.sys when I switch back to the Toshiba drivers.
I booted holding down 0, and told it to restore; but it promptly crashes.
I made a W7 disk and tried to load it, but it promptly crashes.
As a last resort before throwing the computer out, I want to create a system recovery USB drive, format the harddrive and try recovering from the USB; but I don't have the Toshiba Recovery Media Creator (or any Toshiba software at all...) I downloaded a copy and ran it, but it says I don't have a HDD Recovery Area.
I know I have one because 1) I can access it by hold down 0, and 2)Partition Wizard showes it.
So, how can I create a system recover USB drive (or make Recovery Media Creator find the HDD recovery Area...)
Interestingly, the other day it spent 90 minutes installing a W7 update without a problem, but crashed immediately when done. Maybe that means something.

Satellite U845-S406
Downloads here.
Please zip up a few of the corresponding *.dmp files from the C:\Windows\Minidump folder and attach them to your reply.
So the procedure in the section Creating recovery media (p. 53 in the User's Guide) doesn't work? Exactly where does it go wrong?
Satellite/Satellite Pro U800W Series User’s Guide
-Jerry

Portege R100 - can I reinstall WXP with USB floppy & USB drive?

I have recently corrupted my R100 through a virus attack. In spite of belatedly cleaning things up with Norton it now goes very slowly and I believe the only way forward is through a total XP reinstall.
I have the original recovery CDs and a USB floppy drive but not a PCMIA CDRom. As luck would have it my USB CDRom is broken. How do I get out of this situation? I am about to throw out an old desktop and would be happy to use the XP retail on the R100 if needed. Moreover is there any way to start the format & install process from a bootable floppy and then install the bulk of the OS from a USB drive - having been populated previously with copies of CD contents? Desperate people dream up desperate methods!
I have read some other threads on XP recovery issues but they are not entirely coincident with my circumstances. Any help on this front would be very gratefully received.
Thanks in advance.

If you can get the setup files onto the R100 HDD using a FAT32 partition, you can install Windows from the HDD after booting from an MSDOS boot disk. (MSDOS cannot see NTFS drives).
You can use a 1.8" USB HDD Adapter to copy the Setup files to the R100 HDD from another PC. The Adapter wouldn't be expensive.

HT3986 my new macbook pro doesn't detect usb driver

During Bootcamp installation, MBP doesn't detect USB driver before/after finishing virus scan checking.
system finder has USB driver directory as the below snapshot, but "NO USB Drive" warning continuously.

During Bootcamp installation, MBP doesn't detect USB driver before/after finishing virus scan checking.
system finder has USB driver directory as the below snapshot, but "NO USB Drive" warning continuously.

Ibook G4 Back-up from external USB drive

I had a problem with the internal drive on my iBook G4 that could not be repaired easily. I therefore backed up the drive using Superduper to an Iomega USB drive. I then reformatted the internal drive and fixed the faulty sector with Disc Utilities. I tried to restore the drive from the USB drive using Disk Utilities. The problem is that the OS (10.3.9) will not mount the disk saying that there is no disk image. I can open the USB drive on a Macbook Pro without any problem and Disc Utilities on that machine can also see the disk image.
Does anyone have any ideas as to how to fix this problem?
Sam

One of the problems that could come up, may be in the format selected for use in
the setup of the external USB hard disk drive. Another would be the speed of the
USB ports in the computer, since the fastest data transfer would still be a bit slow
when compared to using a more suitable FireWire400 external enclosure with a
known-bootable chipset designed for use in OS X and PowerPC G-series Macs.
If the format of the USB drive is incorrect, the data on it would be lost through an
effort of reformatting it; so the disk image would have to be saved to another disc
or media. The backup to/from a USB drive when dealing with PPC hardware is
usually more problematic and USB generally is not preferred or recommended.
A bootable FireWire external enclosure with port options, such as some have now,
is a better gamble; as some sport USB2.0, FireWire400 & FW800; and boot OS X.
So a backup Clone can boot the computer from a FW enclosure, but generally not
from a USB2.0 or 1.1 external enclosure. My FW400 LaCie 250 Porsche works well.
So, regarding the first issue you mention; the formatting scheme may be incorrect
on the external drive for the older PPC iBook G4 to see valid files on there. The
Intel-based Macs use a different GUID partition map and may have a different kind
of format than the preferred HFS+ (iBook needs APM and HFS+) for the hardware.
Hopefully this is of some help.
Good luck & happy computing!

''miraculous'' recovery of bad USB drive !?..

hi Guys
just posting about something that happened to one of my W.D. My Book USB drives that MIGHT come in handy for someone ?…
i have several of these drives ( 2 X 1TB + 2 X 2TB..) bought along the years, oldest ones are 5 or 6 years old, newest 2 or 3, all of them are on 24/7 & i never had any problems with them.
2 are connected directly to my iMac, the other through a Logitech Premium 4 USB hub powered by it's own power supply to which hub i also have a cable to my digital camera + an HP C6180 All In One printer…
a while ago, 1 of the drives i use in a Disk Utility Raid1 set-up for Time Machine, started ''acting up'' either not showing up in Finder or ejecting itself every 2, 5, 10 minutes ? with the resulting dialog box below
finding that odd, i ran verify & repair disk in Disk Utility, the drive mounted correctly showing in Finder & things went back to normal for a while only to resume the odd behaviour a couple of days later
meanwhile as i also noticed that the phone cradle ( also connected via the Logitech hub..) wasn't charging my iPhone 3GS's i thought the hub or it's power supply were to blame..
after swapping everything connected to my iMac's USB ports to make sure that the source of it all wasn't the iMac itself ( thank goodness it wasn't..) i disconnected the whole lot, connected the ''faulty'' Time Machine drive directly to the iMac's USB & it still misbehaved - clearly i was having 2 simultaneous issues here :
1 - Logitech hub or power supply hence iPhone NOT charging
2 - W.D. My Book drive gone bad
googled each problem separately & :
1 - the Logitech hub was easy peasy - disconnect the power supply, disconnect the USB cable from iMac, left it for a while, re-connect & voilá !! back to normal, as if it did a reset to itself or something : iPhone cradle charging phone, good WD drive working, etc…Sorted !!
2 - the ''bad'' My Book drive was slightly more complicated since there were reports for a number of possibilities :
drive itself, USB board/controller or it's power supply gone bad..
a) - i started with the easiest, the power supply :
swapped power supplies/drives, good drive worked fine on both, bad drive didn't , NOT a power supply issue..
b) - moved on to check the USB board :
disassembled both T.Machine drives ( plenty of info how on YouTube..) used known good USB board on bad drive & upon connection i got this dialog box
tried clicking on ''Initialise'', still unable to erase/reformat drive in Disk Utility a dialog box stating :
tried selecting ''Ignore'' & it did the same…man, thinking the drive WAS dead, i thought ''..why not ?..'' & actually tried EVERY available button in Disk Utility, NOTHING worked...
having read that inserting a ''bad'' drive in a FW800 enclosure had somehow allowed Disk Utility to erase/reformat & ''bring it back to life'', i decided to try that w/ one of my NewerTech Guardian Maximus FW enclosures …
upon powering up the enclosure, the red led indicating a failed drive immediately came up so i thought that's it..
being stubborn & having had several instances in the past when inexplicably things sort themselves out, i decided to attach the failed drive to it's USB board one more time, connected it, launched D.Utility, tried erase &….what do you know !? this time it worked !! reformatted the thing again, then i wiped them both, rebuilt the original Time Machine Raid1 in Disk Utility using the very same drives, got Time Machine going & all has been working fine for these last 2 days !?
i know it's still too early to rejoice & i'm not 100% trusting this ''miraculous'' drive recovery but the fact is it IS working - i figured the worst that could happen is the ''bad drive'' going bad definitely & being left with the good one with a full T.Machine back up on it so why not ?..
i'll give it a few more days & will post back any developments
what exactly happened here is beyond my comprehension, i guess without proper testing of all the electronic components involved no definite diagnose will be possible but maybe somebody might be able to shed some light on the matter ? i know i'd be very interested to hear about it
sorry for the long post , hope any of it might help someone else…
cheers
Nuno

I don't have the money. Oh well.

Faulty optical drive in mini mac, unable to use remote disc

Hi,
I have a Mac mini (Late 2009) running OS X Yosemite. The optical drive in the mini is no longer able to read CD's or DVD's
We need install adobe suite 6 and this is on DVD. We have tried to access 'remote disc' in finder but have hit a closed door.
Seems according to this article: Use the CD or DVD drive from another computer with your Mac - Apple Support
"You can't use a shared disc
If your Mac already has a built-in optical drive, or an external optical drive connected, you won't see the Remote Disc feature appear in the Finder or other apps."
So does anyone have any idea how I'm supposed to move forward in this scenario?
seems a little restrictive to make 'remote disc' disappear if you have an optical drive...
I have no interest in getting the mini repaired, especially when the technology already exists to do otherwise.
Very very stuck so would appreciate any suggestions.
thanks

- Connect an external optical drive via USB or FireWire (FW)
- If yo have another Mac with FW and optical drive boot the other Mac in Target Disk Mode and connect the two via FW. Your Mini can then access the internal drive on the other Mac
How to use and troubleshoot FireWire target disk mode - Apple Support
Remove.disconnect the faulty optical drive from the Mini. For how see:
http://eshop.macsales.com/installvideos/mac_mini_2009_opt/
It is not that hard. The optical drive in my late 2009 Mini failed about two years ago and I replaced it with a SSD.

IPhone 3GS iOS 4.2 - iTunes Update 10.2 killed Apple Mobile Device USB Driv

I have Windows 7 64-bit professional. This morning I received notice that I needed to update my iTunes software to current version. When I ran the update, the USB connection no longer would recognize the phone.
Multiple attempts to repair, even reinstall iTunes, ALL Apple software per Apple Support articles has failed. I cannot sync my phone to the computer to update the sofware. Even after a clean install with virus software turned off, and manual attempt to update the driver, I still see the yellow exclamation point in the Device Manager for Windows.
There appears to be an issue with the update released last night and Windows 7 64-bit systems. My iPhone and iTunes were working fine until then, sync everything worked good.
Anyone have any suggestions. I understand from a search on the Internet that this is a common problem and that Apple does not have the ability to separately install a current Windows USB Driver that actually works if you have this problems.

Here is what worked for me on a Windows Vista System. I had ssue with both 10.2.1 and later 10.2.2 and have been on this site daily since release of 10.2. Finally I found something that worked for me. I am using iPhone 3G Version 4.2.1 seems Apple stops there for me so hopefully I won't need to update iTunes again.
Completely uninstall the current version of Itunes including Apple Mobile Device Support, You will find it after going to Computer, Make sure you delete both of them.
Next install the latest version of itunes from the apple website. Make sure to download the correct one as there is both the 32 bit and 64 available.
Now the problem with AMDS might still persisit as it did for me. So you want to uninstall Apple Mobile Device Support (again), you will find that after going to computer and uninstall programs. Note: At this point I found 10.2.2 at least gave me impression AMDS was at least now running however iTunes crawled when opening, froze for minutes when I connected iPhone and failed to see any device connected when it was again running. So do not stop as I did the problem may still be AMDS and only AMDS.
Next install itunes 10.0.1 http://www.oldapps.com/itunes.php , Just scroll down until you see 10.0.1
Save it to your desktop or somewhere visible.
Next install UniExtract
    http://www.legroom.net/software/uniextract
After the installation is complete go to where you save your itunes file, right click and click on uniextract
files.
Press Ok and make sure its set to your desktop.
    On the next screen when prompted to choose an extract method, choose "Not an Installshield
    installer".
Next open the folder you extracted and go to Apple Mobile Device Support and install it. Once complete
    Restart your computer and it should work.
Good Luck! It only took me 21 days to find something here that worked. Now I am hoping it can help someone else. If not, well there is always tomorrow and someone may find another solution it seems 10.2 is not the best for all.

USB Drives Ejecting Themselves randomly

I am having a very odd, and potentially "dangerous" (as it may lead to corrupt backups) problem with the USB ports on my brand new late 2011 Macbook Pro 13". The problem is that any usb drive (incl. Powered External HDDs, USB sticks, memory card readers etc.) eject themselves randomly while connected to any of the two available USB ports. I have read through several discussions about this issue but have not been able to find any explanation or solution to this. The thing which bothers me most is that when I wiggle the usb plug in the port on the laptop, the drives eject SOMETIMES, and sometimes they just eject without me doing anything, and sometimes they don't eject at all; so I don't know if it is a hardware fault, or something which I can fix myself!
I brought the machine back to the store and plugged two USB sticks in and wiggled them about, and they stayed mounted, so that was a waste of time. Then I thaught, maybe it has something to do with power management, so I tried this with the MagSafe connected and disconnected. It seems that the ejecting happens when the MagSafe IS connected to the power, and more often with my POWERED External HDDs. It makes no difference which ports I use. I reset the System Management Controller (SMC) and the problem SEEMS to have stopped, but I only tested shortly after doing this.
My question is, should I be worried that I have faulty USB ports on my Macbook (since wiggling the connection seems to have affected it), or is it really something to do with the SMC and my hardware is all OK?
Thanks in advance for your help!

So, my MacBook Pro has now undergone a logic board swap, and when I got it back from repair everything seemend perfectly fine. The external drives which kept getting ejected are not ejecting any more, no matter how much I wiggle the plug in the USB socket. Then yesterday I tried a small USB stick, and bam - it's getting ejected again when touched slightly. I tried 2 different sticks and the same thing is happening. Then I tried the HDDs again - no problems. Then tried the USB sticks again - no problems. This is really driving me crazy, I cannot understand why it happens so intermittently and then works prefectly like nothing ever happened. Also, it can't be a software issue since physically moving the USB plug affects it. Now I am not sure if I should take it back for another repair and keep fighting, or just learn to live with it. I am wondering if it is simply a design fault with the MacBook Pro, or something to do with the way the USB ports are built. Any ideas on what I should do?

How can i Install an AIR application on USB drive?

I am new to AIR application development.I want to develop a application which could run from an external USB drive(flash drives). I wanted to know if it is possible to install the application on the USB drive.If so what is the procedure.

That is completely false about Windows. Windows does not automatically get infected with anything the minute you connect it to the net. My god where do you come up with that? I run several Windows PCs and none of them run any malware or anti virus programs and none of them have ever been infected with anything and they are always connected to the Internet. I'm typing this reply from one such Windows PC.
It's all about how you use your computer not the OS it runs. Sure Windows is a much bigger target for the scum of the world to attack as it has 90% of the market so the people that write the viruses and malware programs do it for a system they have a better chance of infecting.
But to ***-U-Me that just because you have Windows and you go to the Net that it will get infected with something is just a Bold Face Lie. And I suspect you know that.
So why not post truths instead of the Lie in your post.
By the way Mac's can also be infected as has been proven recently. So no matter what OS you run you can get infected. Now that is not a Lie.
arthur wrote:
The two responses above are right- there is no Windows Explorer version that will install in Mountain Lion.
There are a couple of things you can try that might work, short of installing Windows on your machine, either in a virtual machine (like virtual box or parallels) or with bootcamp. Personally, I hate either of those options, just because windows is such a magnet for malware and viruses. The second you expose windows to the internet it becomes infected.

AS3 stop() doesn't work when saved to a USB drive

Demonstarting basic AS3 to my Flash class tonight I discovered a strange anomoly. I created a scene with multiple frames and added a stop(); action on the first frame. Simple! But when i save the fla file to a USB drive and test the movie or even publish it to an exe, the stop command no longer functions. Save the fla to the hard drive and test/publish, it works fine. I tried this on multiple computers using CS4 with different USB drives and even different fla files created from scratch. The problem is consistent. gotoAndStop( ) also ceases functioning when the fla file is saved to the USB drive and then tested/published. Any ideas as to the difference? (BTW, I also tried to do it with AS2 and the stop() command functions correctly on both the USB and hard drive). Anybody else encounter this strange behavior?

I confirm what dmennenoh says cause I also work on a network drive and never had problems compiling SWFs. However I tried to an external USB drive and in fact it seems that any AS3 code is simply not included in the file therefore it cannot work!
Doesn't seem to be a security issue but some kind of bug from Adobe...
Correction:
Sorry, tested to USB drive with an "already faulty" file. It works fine either external USB drive or pen drive!
Can it be OS related?! I'm using Flash CS4 on Vista.
(note: The file I tested has external classes, imports some xml and images but has no play and stop actions)

USB drives not accessible until I join a domain

Hi,
I´ve been struggling with this problem for a loong time now.
Simply put, I want to use a usb drive in a laptop running Windows 7, and the device is detected correctly but Windows says that I need to format it. And in My Computer the drive has got a letter but when I doubleclick it it says it´s unaccessible. But if
I join the laptop to my customers AD it suddenly works as it should.
Since I discovered that, I just ignored it since all computers would join the domain, but now I need to install several laptops that´s not going to be ad-joined. So I need help solving this usb problem.
The customers uses laptops(Dall Latitude Exxx models) only and we install these using WDS. I think that all models of laptops have this issue and all usb drives. I haven´t been able to narrow it down to a certain model or anything else.
Everything else works as they should. The usb ports works fine using mouse and keyboard and similar. It´s only usb drives that are the problem.
I know that the hardware isn´t faulty since I can boot up using Linux and everything is fine, plus when I join the domain everything is also fine.
I have tried reinstalling chipset/usb drivers but nothing has helped. Also sfc /scannow doesn´t help.
Using gpedit.msc I set everything in "Users/Administrative/System/Access to removable storage" to inactive but this makes no difference.
I have not had this problem outside this customer.
Does anyone have any ideas? If so, please help!
Regards,
//Andreas..

Hi,
we should figure out what’s the difference between the two situations. I have the following thoughts to narrow down this cause:
Do you have preinstalled any security applications in your image?
Does this issue occur to all USB devices?
After you join the domain, can you log on with a local account to access USB devices?
You can get the security policies via rsop.msc as well.
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support

IPhone 5 iOS 6.1.4 and Windows 7 x64 USB Driver Issues

Been pulling my hair out with this one for the last week or so and haven't had any luck finding anything on the forums or the web regarding a solution short of a full reinstall of Windows 7 which I am not prepared to do at this time; so hoping someone here can shine some light on this for me
I have a iPhone 5 that is updated to iOS 6.1.4 and a recently built Windows 7 64-bit machine. All of my other USB devices function fine (keyboard, mouse, Xbox 360 wireless receiver for Windows, and a Seagate 2TB external USB drive). I've downloaded the most recent version of iTunes, installed successfully and then attempt to plug in my phone to sync. I get the standard Windows *ding* that I've attached a device and 1 of 2 things happens (I haven't been able to determine what causes one reaction to happen versus the other): Windows will successfully install the 'Apple USB Mobile Device Driver' successfully and it will appear under my USB devices in Device Manager. However - iTunes will not recognize the phone and I cannot see it in Windows either. In the 'Devices and Printers' snap-in my iPhone will appear under 'Unspecified Devices' as the 'Apple USB Mobile Device'. The iTunes diagnostics fail to find a connected device so the tests fail. As soon as I unplug the device, the strangest thing happens: Windows will start trying to install a device driver and after a few seconds it will fail stating that the "MTP Device Driver" installation failed because the device was unplugged. iTunes also thrown an error "iTunes cannot connect to this iPhone" throwing error code 0XE8000065 (I've also seen error code 0XE8000085 as well)
After some finagling, I've managed to get Windows to recognize the device under 'Portable Devices' in Device Manager as an "MTP USB Device" using the generic driver. At this point, I've tried updating the driver and manually specifying the Apple USB driver located in the C:\Program Files(x86)\Common Files\Apple\Mobile Device Drivers which updates successfully but then changes the device to "Apple USB Mobile Device" and moves it under the USB Devices in Device Manager; and Windows nor iTunes can see it even still.
I've tried removing iTunes several times and ensuring that all remnants of the installation are gone (registry and folders on the installation drive) and have disconnected all my USB devices short of the keyboard and mouse and still I get the same results. At this point, I'm afraid that a re-install of Windows is going to be the solution; but it's a drastic one (I have a SSD drive where Windows is installed along with all of my games for faster load times/better performance and do not want to have to redownload\reinstall all of them) and I'm not prepared to undertake it at this time, which is why I'm posting here
I've used a utility called USBDeview that sees my phone is connected - so I know from a functional standpoint that my USB ports are good and working. I also know the cable is good too - my daughter's PC (Windows 7 32-bit with NO iTunes) immediately sees the device when I plug it in, installs the drivers, recognizes it as an iPhone and I can then see/browse it in Windows Explorer like I would normally expect. My work PC (Windows 7 64bit, NO iTunes) sees the device just fine as well. I would immensely appreciate anyone that has seen this issue or has any additional solutions I can try.
It's also worth mentioning that I've never used Kapersky antivirus so the UPPERFILTERS value in the registry that I've seen as a solution on some forums is not present on my machine. I'm using Microsoft Security Essentials as my antivirus (no flaming please lol - it meets my needs and is extremely lightweight, which is why I'm using it on a gaming rig) and it's not indicating any issues. I've also tried running iTunes as an administrator (even though my account is a local admin on the machine) and that does not have any effect either.
If there is anything I left out, please let me know; and I thank you in advance!

AphexTwin wrote:
- no Apple input?
Of course not. Didn't you bother to read the TOU of this forum? This is a USER TO USER technical support forum. Apple doesn't post here.

Virus, or faulty USB drive?

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