Vision dvr

hi all! i have an analogic microcamera at 30 fps and i want to acquire the video in labview and elaborate it in real time. I think to use a DVR card usb usually used to record security cams, my question is:can I use this device in labview and use the tool NI-IMAQdx of the vision bundle?

If you mean straight from the DVR to the Zen then the answer is no the files must be converted to work on the player.

Similar Messages

New DVR Scheduler Bugs: Priority Settings No Longer Working, Scrolling Series Schedules is Flakey

Hi,
After this last HD DVR update, I have two new problems:
1) I can no longer set the priority of most of my series schedules. I have about 100 series schedule entries, which the DVR update probably wasn't tested for.
Now when I try to set a series priority, it LOOKS like it worked, but if I get out of DVR options and go back into Manage Recordings, 90% of the time I find that the series priority is either unchanged, or (even worse) has bounced up to some unexpected random priority - Thus, I have to search the series list to find it - Then I cannot move it back to where it's supposed to be!
It seems that only moving a series priority a little bit will sometimes work, but moving the series from near the top of the list to near the bottom (or vice-versa) doesn't work at all, even though it may appear like it worked until the list is refreshed (either by paging up and down the list a few times, or by exiting the DVR manager and going back in).
2) The scrolling is messed up now in the series schedule manager - When setting Priority, as I scrool up or down from the middle of the list using the arrow or Page buttons, the list will end unexpectedly, making it impossible to actually drag the series to the bottom or top of the list. Then if you deposit the series at the "end" of the list, suddenly the rest of the list will then magically appear (of course, the series schedule you deposited there will no longer be where you deposited it - See problem #1). Obviously the list is running out of buffer space, so the next part of the list isn't being loaded while you're in the process of changing a series priority..
Scrolling is also messed up just scrolling through the list without changing priority: Scrolling through my series schedules USED to be very FAST and painless using the Page (Channel) up/down button, I could scroll from top to bottom of my 100 series schedules in a matter of like 5 seconds. NOW, it takes forever and is a real pain to scroll from top to bottom, because the scrolling pauses on just about every other page - As though it ran out of buffer space and is having trouble loading the next buffer.
I have a lot of series schedule entries so all the First-run Programs are at the top of the priority list, then all the re-runs are in the bottom half of the list. That's the only way I have found to prevent Re-Runs from hijacking new programs, since there's no DVR option to prevent re-runs from inteferring with new episodes (BTW, in order for this to work, the First-Run schedule must be created first. Then a duplicate First-Run and Reruns schedule must be created - Creating them in reverse order will throw a "Duplicate" error message).
The DVR software has always been buggy and feature-depribed, but this is rediculous - To think the programming team didn't even test the scrolling and priority of series schedules is as bad as the ObamaCare website, and that's setting a very low bar! You HAVE to test EVERYTHING when you release new updates, even if the programmers say it won't affect anything else, because from my experience programmers develop tunnel vision (been there, done that myself), and if you have more than one person on the programming team, neither programmer will communicate their changes to anyone else (been there, done that too).

I have the identical problem after the recent software upgrade which VERIZON did to my DVR.
In addition, I have "Manual Series" listed under the "Manage Series Recordings" section of my DVR for about 10 of the tv shows that I have tagged to be recorded weekly. Several others have reported this seemingly related problem to this forum.
I've tried twice to report the latter problem to VERIZON's technical support staff, but met with indifference in the first attempt (a guy recommended that I replace my DVR with a new one - an utterly ridiculous suggestion), and in my second attempt I got a somewhat helpful lady who couldn't correct this glitch and was unaware of others having same problem but promised to send it up the flagpole to higher level tech folks (best action that I realistically could get).
As I told VERIZON's techies, I likely was not the only customer experiencing these problems - and your and others postings to this forum confirm my initial hunch. VERIZON leaves a lot to be desired in the testing of their software "upgrades".

DVR stops recording at 80%

Ever since the last system upgrade, my qip6416 stops recording at 80%. Anyone else have this problem or ever hear of it?

brothman wrote:
About once a week, my HD DVR just stops recording and I have to reboot it. I have only had U-verse for only two months and this has consistently happened every week. I always go to the help screen to reboot it, but this is ridiculous. If I am not home to see that it doesn't record, I lose my shows. Has this happened to anyone else?
That's odd and have not heard it before.
If the DVR functions are still not working, try a Non-Destructive Disaster Recovery.
Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Plug the DVR back in.
When three white dots appear on the screen, unplug the DVR again. Repeat this process two more times.
Plug the DVR back in on the third time and leave in. Three white dots appear followed by a gear with a status bar at the bottom of the screen.
If the Disaster Recovery screen does not appear, repeat the steps above. If the Disaster Recovery screen appears, wait until completion.
If the Non-Destructive Disaster Recovery does not work, follow the steps for a Force Disaster Recovery
Re-downloads all the software. Will not erase recordings, takes a bit of time or so. Good luck
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

DVR Stops recording

About once a week, my HD DVR just stops recording and I have to reboot it. I have only had U-verse for only two months and this has consistently happened every week. I always go to the help screen to reboot it, but this is ridiculous. If I am not home to see that it doesn't record, I lose my shows. Has this happened to anyone else?

brothman wrote:
About once a week, my HD DVR just stops recording and I have to reboot it. I have only had U-verse for only two months and this has consistently happened every week. I always go to the help screen to reboot it, but this is ridiculous. If I am not home to see that it doesn't record, I lose my shows. Has this happened to anyone else?
That's odd and have not heard it before.
If the DVR functions are still not working, try a Non-Destructive Disaster Recovery.
Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Plug the DVR back in.
When three white dots appear on the screen, unplug the DVR again. Repeat this process two more times.
Plug the DVR back in on the third time and leave in. Three white dots appear followed by a gear with a status bar at the bottom of the screen.
If the Disaster Recovery screen does not appear, repeat the steps above. If the Disaster Recovery screen appears, wait until completion.
If the Non-Destructive Disaster Recovery does not work, follow the steps for a Force Disaster Recovery
Re-downloads all the software. Will not erase recordings, takes a bit of time or so. Good luck
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

DVR doesn't record shows set to record

It won't record series shows, and only partially records some others.

ktm350exc wrote:
It won't record series shows, and only partially records some others.
If the DVR functions are still not working, try a Non-Destructive Disaster Recovery.
Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Plug the DVR back in.
When three white dots appear on the screen, unplug the DVR again. Repeat this process two more times.
Plug the DVR back in on the third time and leave in. Three white dots appear followed by a gear with a status bar at the bottom of the screen.
If the Disaster Recovery screen does not appear, repeat the steps above. If the Disaster Recovery screen appears, wait until completion.
If the Non-Destructive Disaster Recovery does not work, follow the steps for a Force Disaster Recovery
Re-downloads all the software. Will not erase recordings, takes a bit of time or so. Good luck
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

New TV causing DVR problem

My new sharp tv (LC-60LE660U - 2015 model) connected with an HDMI cable will disable the DVR function and not allow recording (until the HDMI is disconnected).
My old sharp tv (LC-60LE832U - 2012 model) was connected the same way and did not have that problem at all. To prove this was real, I re-connected the old tv and it work fine. then connected the new tv and had the stated problem. Do newer TVs have some setting that needs to be changed to allow proper DVR operation?

TomTBo wrote:
My new sharp tv (LC-60LE660U - 2015 model) connected with an HDMI cable will disable the DVR function and not allow recording (until the HDMI is disconnected).
My old sharp tv (LC-60LE832U - 2012 model) was connected the same way and did not have that problem at all. To prove this was real, I re-connected the old tv and it work fine. then connected the new tv and had the stated problem.
Do newer TVs have some setting that needs to be changed to allow proper DVR operation?
Is there another HDMI device coming in on the new Sharp? And are you changing the input to that other device? Then the DVR just kinda locks up? It never got the 'see ya later' signal from the TV when you switched inputs that puts the DVR in a coniption fit.
Fix is to connect the TV w/component cables that will give the same HD PQ from the DVR.
Inexpensive component cables:
http://www.monoprice.com/Category?c_id=102&cp_id=10235
Good luck
Chris
Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(billing and all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

DVR&Wireless cctv Camera

I have cctv wireless camera and I use the USB DVR to show the picture
in the my labtop.
but now I want to use this camera in the labview but I don't know how to work the cctv camera in labview ?
please help.

Hi tyryeer,
As natasftw said, we would need more information. If this is a USB 2.0 camera, it is possible we will be able to talk to it in LabVIEW using the NI IMAQdx driver, if it is DirectShow compatible. IMAQdx does require a license. We do also support USB 3.0 Vision and GigE Vision, in addition to FireWire (though that can get really messy on Windows 7 as Microsoft dropped support for FireWire).
For more information on support camera buses and standards with NI software/hardware, see these two resources as a start:
http://www.ni.com/white-paper/5386/en/
http://digital.ni.com/public.nsf/allkb/4331B4AA3AE95233862574C200539A2F
Another possibility is that the camera manufacturer includes DLLs or already has made a LabVIEW API and driver to talk to the camera. Do you know if either of these exist?
Thanks!
Rahul B.
Applications Engineer
National Instruments

New DVR Issues (First Run, Channel Switching, etc.)

I've spent the last 30 minutes trying to find answers through the search with no luck, so sorry if I missed something.
I recently switched to FIOS from RCN cable in New York. I've gone through trying to setup my DVR and am running into issues and was hoping for some answers.
1. I setup two programs to record at 8PM, I was watching another channel at the time and only half paying attention. Around 8:02 I noticed a message had popped up asking if I would like to switch channels to start recording. I was expecting it to force it to switch like my old DVR, but in this case it didn't switch and I missed the first two minutes of one of the shows. I typically leave my DVR on all day and just turn off the TV, this dual show handling will cause issues with that if I forget to turn off the DVR. Is there a setting I can change that will force the DVR to choose one of the recording channels?
2. I setup all my recordings for "First Run" because I only want to see the new episodes. One show I setup was The Daily Show on comedy central, which is shown weeknights at 11pm and repeated 3-4 times throughout the day. My scheduled recordings is showing all these as planned recordings even though only the 11pm show is really "new". Most of the shows I've setup are once a week so they aren't a problem, but this seems like it will quickly fill my DVR. Any fixes?
Thanks for the help.
Solved!
Go to Solution.

I came from RCN about a year ago. Fios is different in several ways, not all of them desirable. Here are several ways to get--and fix--unwanted recordings from a series recording setup.
Some general principles.
Saving changes. When you originally create a series with options, or if you go back to edit the options for an existing series, You MUST save the Series Options changes. Pretty much everywhere else in the user interface, when you change an option, the change takes effect immediately--but not in Series Options. Look at the Series Options window. Look at the far right side. There is a vertical "Save" bar, which you must navigate to and click OK on to actually save your changes. Exiting the Series Options window without having first saved your changes loses all your attempted changes--immediately.
Default Series Options. This is accessed from [Menu]--DVR--Settings--Default Series Options. This will bring up the series options that will automatically be applied to the creation of a NEW series. The options for every previously created series will not be affected by a subsequent modification of the Default Series Options. You should set these options to the way you would like them to be for the majority of series recordings that you are likely to create. Be sure to SAVE your changes. This is what you will get when you select "Create Series Recording" from the Guide. When creating a new series recording where you think that you may want options different from the default, select "Create Series with Options" instead. Series Options can always be changed for any individual series set up later--but not for all series at once.
Non-series recordings. With Fios you have no directly available options for these. With RCN and most other DVRs, you can change the start and end times for individual episodes, including individual episodes that are also in a series. With Fios, your workarounds are to create a series with options for a single program, then delete the series later; change the series options if the program is already in a series, then undo the changes you made to the series options later; or schedule recordings of the preceding and/or following shows as needed.
And now, to the unwanted repeats.
First, make sure your series options for the specific series in question--and not just the series default options--include "First Run Only". If not, fix that and SAVE. Then check you results by viewing the current options using the Series Manager app under the DVR menu.
Second, and most annoying, the Guide can have repeat programs on your channel tagged as "New". It happens. Set the series option "Air Time" to "Selected Time". To make this work correctly, you must have set up the original series recording after selecting the program in the Guide at the exact time of a first run showing (11pm, in your case), and not on a repeat entry in the Guide. Then, even it The Daily Show is tagged as New for repeat showings, these will be ignored.
Third, another channel may air reruns of the program in your series recording, and the first showing of a rerun episode on the other channel may be tagged as "New". These can be ignored in your series if you set the series option "Channel" to "Selected Channel". Related to this, if there is both an SD and HD channel broadcasting you series program, you will record them both if the series option "Duplicates" is set to "Yes". However, when the Channel option is set to "Selected Channel", the Duplicates Option is always effectively "No", regardless of what shows up on the options screen.
As for you missing two minutes, I have sereral instances in which two programs start recording at the same time. To the best of my recollection, whenever the warning message has appeared, ignoring it has not caused a loss of recording time. You might have an older software version. Newest is v.1.8. Look at Menu--Settings--System Info. Or, I might not have noticed the loss of minutes. I regularly see up to a minute of previous programming at the start of a recording, or a few missing seconds at the beginning or end of a recording. There are a lot of possibilities for that, but the DVR clock being incorrect is not one of them. With RCN, the DVR clocks occasionally drifted off by as much as a minute and a half.

New DVR, Can't Recognize Existing ESata Drive/Programs

I had a Motorola 7216 DVR box that had an external ESata drive. The box had three issues: froze 2-3 times a day for maybe 30 seconds, sound "clipping" during loud sections of shows/movies, and I could never get the Android app or web app to connect to the DVR. So, I received a new 7232 DVR today. Prior to disconnecting the old, I did the proper method of ejecting of the ESata Drive.
I hooked up the new DVR, and (possibly mistakenly) hooked up the ESata drive as well before booting it up the first time. Did the initialization, all went well. Went through the routine of adding ESata, rebooted, didn't recognize the drive. Realize I maybe shouldn't have plugged it in, so unplugged ESata cord, rebooted, did Set-Top Box Auto Correct, then went through the proper routine to add external storage. However, when rebooting, the box blinks one light for 30 seconds, then the entire display lights up, then it reboots, repeating this routine ad infinitum (nothing ever displays on the TV).
So, thinking I got a bad box, I hook up the old DVR, get it working, and then run the add ESata routine. It now is in the same infinite loop as the old box (for 30 minutes now as I type).
Removing the ESata, and rebooting, back to normal operation, though without ESata and all of the recorded shows.
Any ideas? Do you think my "mistake" in hooking up the ESata drive to the new box right off the bat might have messed up the drive? I'm ordering an ESata to Sata cable so I can hook up the drive to my PC and see if it's accessable. Maybe I can reformat it, knowing we'll lose all our programs (actually, my wife's programs......no big deal to me )
Or does it take a long time to initialize an existing ESata drive with lots of programs on it?
Solved!
Go to Solution.

Greetings, armond_in_nj!
Thanks for your message responding to my plea for help!
OK.... Finally have had time to try everything again AND make notes along the way.
I have a Motorola STB, model HD DVR QIP 7216 P2 500GB.
I have a Western Digital external eSata hard drive, model WDBABT0010HBK-NESN – 1TB (on the "approved" list).
And yes, I have tried everything mentioned in the post by "steveKane" just above my original. See below at the end for what happened when I tried to re-format my WD drive on my desktop PC.
When I first got my WD external HD several months ago, I had to call Verizon support to get the DVR to recognize the Western Digital external HD, but we finally got that fixed and all was fine (i.e., programs recording to external HD, status visible under DVR/Recorder Status using my remote). Then, around mid-november, when I would schedule programs to record, either when I was asleep or at work, when I went to view them later, often times one program was broken into 2 or more segments. Then a little later, sometimes while watching a recorded program, the DVR would just freeze. I would reset the Set Top Box (STB) and could continue watching the program. But this all got worse and worse and, finally, I called tech support. After a frustrating hour with a tech support person, who declared everything was fine with my STB because I could press RECORD and the DVR would record a short segment of programming. During that hour conversation, we had reset the STB more than 10 times. I finally asked to speak with this technician's supervisor, who finally agreed with me that the STB needed replacing. When I received the new STB, it would not function at all. So.... another call to support, more attempts on their end to re-set the STB, and finally they agreed that I needed yet another new STB. When that arrived, I went through all the proper steps to set up the STB first, without the external HD and, only when the new STB was working properly did I try to get it to recognize my external HD.
The Western Digital instructions for connecting their drive to my DVR are as follows:
1. Power off the DVR box by disconnecting the AC power cord. --- Did that
2. Connect one end of the eSATA cable to your My Book AV and the other end to the DVR box (do not use a USB cable to connect to DVR) -- Did that
3. Connect one end of the AC power cord to the My Book AV and the other end to the electrical outlet. The power LED inlluminates. ---- I did, and it did
4. Waii approximately 15 seconds for the hard drive to reach operating speed. -- Did that
5. Power on the DVR box by reattaching the AC power cord. -- Did that
6. Follow the on-screen instructions.
This procedure did not work. There were no on-screen instructions when I powered the STB back on. So, I did the following:
1. I went to "DVR/Enable more storage" and followed the prompts from there, which at one point told me to connect the external HD to the STB, which it already was. I pressed OK to proceed and got the message that "external storage is active for this STB. To detect the external hard, please press OK to reboot the STB".
2. Did that, waited; during reboot, a white band appears briefly across the TV screen with the words "Please wait" in red, then it goes away as the reboot process continues. Eventually, I get a message that says "Press MENU to watch FiOS TV, or turn your TV off". I press MENU, the screen appears (with red background) saying "Verizon FiOS is starting up - one moment pleast. Initial download in progress. It takes about one minute", then after a minute or so, the TV image appears.
3. I go to DVR/Recorder status, and the external HD is not there.
Since the STB prompted me to connect the external HD during step 1 above, I decided to power everything off, disconnect the eSATA cable from the back of the STB, reconnect power to the external HD, then reconnect power to the STB to reboot.
Everything in step 2 above proceeds as outlined there, but still I got no on-screen instructions after FiOS started back up. So, I went to DVR/Enable more storage, followed the prompts until asked to connect the external HD to the STB, at which time, now, I get a pop-up screen that says "The connected external HD has been previously used with another STB with a different DVR. Using the drive on this STB will remove all existing content on the drive. Do you want to use this drive?" Options are "ACCEPT" or "REJECT". I press OK to ACCEPT, then we go through the whole reboot thing again, and still no sign of the external HD under DVR/Recorder status.
I even tried connecting the WD external HD to my desktop computer (running XP Professional) using a USB cable (following "steveKane's" suggestion in his posting of 12-02-12), thinking I could try to reformat the drive on my desktop. After connecting, I go to Window Explorer and the drive is not there. When I open the "Safely Remove Hardware" icon in the Task Bar, the drive is visible there. I tried stopping the device, removing it, then waiting a bit and reconnecting it, but get the same results. Not visible in Explorer so that I can try to re-format.
The posting by "mcorbo" right above "steveKane's" posting says "The only way to reuse the drive is to let the dvr reformat it." So how does one get the DVR to reformat the drive????
I hope I have given you the information needed.
I'm at my wits end. Any suggestions would be greatly appreciated.

New Black BT Vision box - what is missing, a discu...

Maybe it's just me but here is a list of things which are currently missing or wrong with the new BT Vision box (black edition with new interface and OS). Thought it might be useful to keep a list of these going which people can add to.
would also appreciate it if anyone can help with any of these issues in case i've missed something
Red button doesn't work - believe this is 'coming soon'. you can still access the channels by going to 301 or 302
Teletext doesn't work - the button pops up a message saying it's not available, coming soon?
There is no way to set recordings to over run? - this used to be very handy on old box, particularly with live shows. is this being brought back?
No signal strength tester - you used to be able to check digital signal reception strength and quality from the settings menu, not any more
Pressing 'play' when viewing a recording doesn't flash up the progress bar - any other good way to do this, used to be handy. Fix: pressing "select" does the trick
no HD Freeview - the box isn't capable, wondering whether they might upgrade us to YouView later on for this?
No options to set resolution - used to be able to define 720p or 1080i for instance, not any more
Sky Sports small white box - a small logo in the bottom right area, not sure what this is or why it's now there?
Subtitles on iPlayer missing
Some reported picture quality issues - both on SCART and HDMI
On the plus side:
Bigger capacity on the hard disc
Faster inteface and movement between sections
Nice new design and sharp interface resolution
Channel logos / graphics now in the information bar menu
When in the TV Guide there's still a small box showing you what you are watching on the current channel
Music playlist
Bookmarks
Reinstatement of the 30s jump and better fast-forward / rewind (30s jump doesn't work on Sky Sports)
Ability to jump to specific point in recordings (you need to start it first, then stop and go back into it to have option)
Ability to reenter a recording at a time offset
Icon to show which recordings have been watched
HD iPlayer
Recently viewed in iPlayer
Ability to resume a programme on iPlayer
Ability to resume on demand
Disk usage on Recordings page
Auto switching format for HDMI and SCARTOne-press toggling of Subtitles and Audio
Previous channel facility
'Play all' feature for On Demand series
anything else people want to add?

Subtitles on iPlayer
Life | 1967 Plus Radio | 1000 Classical Hits | Kafka's World
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DVR Problem w/QIP7232P2 DVR Operation; HOW Long will I have to wait for 1.9.1?

THE SHORT PROBLEM:
1) DVR records only a few moments of pre-scheduled events then the recording stops with only 10 to 30 seconds stored content and this is reported in the on screen detail.
2) DVR records a full 1 hour show however, after 20 or so minuets of playback, use of the fast forward, skip (to get around a commercial) or pause DVR functions will cause the playback to jump to the end and you can't see the rest of the story. One must start the show over again, view stuff you have seen before to get to where the error happen. If you fast forward too close to the point of the error, you will get dumped out of the show all over again. Once you get close you just have to watch commercials and what you have seen before and then not use any DVR functions in order to watch the rest of the show.
3) DVR records a full 1 hour show, you fast forward to a time that is say 50% into the show, the progress bar will move forward like normal to show you get close to the point of you stopped watching the show before (to help solve problem #2 above) BUT, if you go too far, the progress bar will jump back to the start of the show and you may be dumped out of the program or it may continue to move forward. However the operation of the progress bar is not right.
This would render the DVR less then useful. Verizon has replaced my STB and talked me through the reset of AC power operation that is the normal fix for most STB issues. I'm told this will require a software upgrade from 1.9 to 1.9.1. OK, GET IT DONE and CREDIT USERS OF DVRs THE FEE PAID FOR SOMETHING THAT IS NOT WORKING.
THE LONG STORY WITH DETAILS:
All seemed to be well with the unit for a few months and the upgrade to the new 1.9 software looked like it went off without a hitch.
But.....Starting on around 12/17/11 I noticed that my DVR was recording only about 10 to 30 seconds of programming during scheduled events. Sometimes it would attempt to record the same event one or two times, each only lasting a few moments. I called Verizon customer service I think on 12/20/11 and they asked me to pull the 120 volt power and then re-apply power. This helped the problem but, remote testing seemed to show an issue and the customer rep decided a replacement unit was needed and Order No. MDDQ08V49U was created and another set-top box was shipped to me.
It is too bad that the technology has been developed to allow the external storage of digital content however, one can't back the 200 plus hours of video one may have stored on a set-top box and restore it on a new unit. It is also not possible to reproduce the vast extent of scheduling of events. No, it seems when you change out a set top box, all the programming is gone and you have to spend an afternoon coping down the schedule from the Series Manager and then re-enter all new events by making new recording events; a very time consuming operation.
So it is frustrating once after this afternoon is wasted reprogramming a new set-top is all done with the new set-top box installed, I find that on 1/5/12 when viewing recorded programming that should be one hour long, I only seem to get 22 minutes of playback. I try to look at this in detail and see that the first 22 minutes indeed play back in a normal manor. One is able to use the jump forward mode to skip over a commercial and all is good. If after 22 minutes you don't do anything, playback will continue to the end of the 1 hour. BUT, if after the first 22 minutes you try the skip or pause function, the program will jump to the end screen where you are given the option to: Program Options Page were you can select Play, Save until I delete, or Delete.
On 1/4/12 I called Tech Support and asked what to do about this 2nd box having yet another DVR problem. Once again I was asked to cycle the 120 volt AC power and disconnect and reconnect the coax "because electricity can build up in the set-top box". (I thought that was a cute reason). I asked the Customer Service rep if this was a Tier 2 or Tier 3 Troubleshooting method and she told me she was not authorized to tell me.
1/5/12 a Manager calls me back to follow up on a survey from the December service call and after seeing that I had a trouble ticket on 1/4 to see what is going on. He attempts to talk me into getting the on screen diagnostic screen to come up (press a mix of power and OK) but that just does not work like the old set-top box. We review the problem and he is not sure what else to do then send a Tech to the house to review the problems. He did tell me the STB I had in December WAS a known bad number; something about an issue with ribbon cable fault going to the hard drive. Well OK, but it seems ODD that the two like problems seem to happen to a known bad box and now to a new box that is not in the "bad" lot of numbers. This new STB also had been running 1.9 like the old STB for some number of weeks/months without issue then BANG, a problem pops up! It seems like this is a deeper problem but I trust with all the fact Verizon can find the right answer.
1/6/12 Aaron Phelps, Cable Splicing Technician comes to look at the problem. Nice guy! I show him the two recorded shows that have the problem. He can't get the on-screen diagnostic up but we use the test via the Main Menu and all readings seem OK. He also tests signals via an external meter with good results.
At last, he calls Tier 2 Tech support and I'm told by him that it seems some bug is in ver 1.9 and we will have to wait a month for a 1.9.1 to come out that should address a memory issue in the DVR. I don't know is this is the real story but Aaron tells me the ONLY fix they have is to swap out STB and he has no other 7232 units so... I'd have to go back to a smaller hard-drive or wait a month to see what happens.
To say again, it is a problem when the only answer in practice is to reboot the STB or replace it and this does not solve the problem. The field Techs don't know about a software bug less they call tier 2 support. Also, as it is so common to just replace the STB, the process may take only a moment in physical action to swap wires HOWEVER, it is an afternoon to get programming done so a new DVR is recording all the shows a Customer has established; on top of the time talking to phone Tech support and waiting for someone to show up to the home, that is a considerable investment in Consumer time. If you can't back up the content with the local drive due to copyright issues how about a cloud approach? I'd encourage a known bug to be resolved quickly and perhaps solve the manor that a STB is backed-up and replaced.
I learn on 1/6/12 my friend had like problems:
xxxxxx address blocked
Claire had the added problem that a pre set event she set to record change by an hour. I've not seen this but, I see in the Forum URL below, another person had the same problem as reported by "DC-Videophile" on 01-01-12 at 08:33 PM. On this same forum "rich3fan" reports problems that I have on 01-04-12 11:54 AM. The very bad news would seem from "markjrenna" 01-04-12 09:29 PM where it is suggested that 1.9.1 will not be out before 1Q12!!!! That is a long time to have this problem.
http://www.avsforum.com/avs-vb/showthread.php?p=21441579#post21441579
A Review of My Events W/ Problems:
I did not record when the problems happen in December
NCIS, channel 50, "Dog Tags" USA Recorded 1/5/2012 2:00 PM
NCIS, Los Angeles; 50, USA Recorded 1/4/2012 7:00 PM
NCIS, channel 50, "In the Zone" USA Recorded 1/6/2012 6:00 PM (after Tech visit to home)
I notice with this event, when you hit fast forward, the progress bar moves forward with time then at a point it goes back to the start point, even when good video is playing in fast forward. This program worked beyond 22 min then failed at maybe 38 min. When I tried again, it failed at another point earlier (maybe 15 min) so it does not have a pattern.
Leverage, channel 51, TNT, "The Gold Club" Recorded 1/7/2012 2:00 AM (after Tech visit to home)
The Best Thing I Ever Ate, channel 164 Food Network, "Bang for the Buck" Recorded 1/6/2012 7:30 PM
My Name Is Earl, channel 52 TBS, "Stole P's HD Cart", Recorded 1/7/2012 8:00 AM (after Tech visited to home)
NCIS, channel 50 USA,"Internal Affairs" Recorded 1/6/2012 5:00 PM (after Tech visit to home)
NCIS, channel 50 USA, "UnSEALed" Recorded 1/8/2012 11:00 AM (after Tech visit to home)
and a lot more.........

I am having the same problems. My guess is that a lot of people are having the same problems and just living with it. Those of us who know where to go on the Internet come here to find a fix.
It seems Verizon has some explaining to do. Maybe they should try Beta testing new software a little better. I would rather have to wait longer for something that works. I am sure that some manager or director said this is close enough, deploy it and we will see what happens. Well, you are seeing the problems. Time to fix your mistake.
All of us are telling our friends about the problems. The longer this goes on, the more people we will tell about it.
Wouldn't you rather us be telling our friends that their is an error in the new interface and that you are working hard to fix it?
If you want to be up front about this, then just tell us. We are adults and can handle it. If you made a mistake, own up to it and give us some credit for doing your Beta testing in the field.
Customer Service is all about telling the truth and if you made a mistake, admit it and lets move on with a fix. I do not want to be told again that I should be able to unplug it, power cycle it, try the on-board diagnostics, etc., etc.......
I am going to be repsonding on a daily basis to keep this topic at the top of the list.
Time to come clean. You will feel better Verizon.
Let's talk tomorrow.

DVR/STB Troubleshooting

I have been having some issues with my service or DVR since the new guide/firmware update last year.
The first issue is that an average of 50% of my DVR recordings will have a glitch in them:
Jogging forward or fast forward causes the program to end and return to the recording menu.
Not channel specific or time specific; could be any recording.
Steps taken to resolve this issue:
Auto fix STB issues under In Home Agent - no change.
Auto fix DVR issues under In Home Agent - no change.
Power cycling STB - no change.
Called into support and they sent out a replacement DVR - issue seemed to be resolved for around a month but reoccurred.
The above process was repeated with the new DVR/STB with no change.
I have also tried turning Program Chaptering On/Off and the problem still occurs regardless of this setting. One thing that I have noticed is that during the affected recordings the information bar will often disappear completely or have the incorrect recording time (IE when playing a 30 minute recording and pressing Info button the program will show 10:00/1:30:00 or 10:00/0:00:00 as if the DVR does not know how long the recording is actually). The jog forward or fast forward causing the program to end usually occurs after 10 minutes of record time. This issue is very annoying as it defeats part of the purpose of the DVR and being able to skip through the program.
The second issue that I am having is intermittent issues with what seems like signal quality and delays changing channels:
Turning the DVR on and changing channels usually results in anywhere from a 30 sec to 2 minute delay (DVR stays on the selected channel or goes to a black screen until the DVR processes the channel change and goes to the selected channel).
Seems to occur when changing from a local channel to a premium or HD channel or vice versa (3 to the HD 503 or any channel to 70 or 76).
At times the signal seems to drop out and I get a lot of audio freezing and some artifacting in the picture.
The channel change/audio skip or freeze usually occur once or twice an hour.
Steps taken to resolve this issue:
I did a search and found that some users had success changing or turning off the SD override feature, I have tried Off, 480i, 480p and Stretched - no impact on channel change delay or audio/video freezing.
Auto fix STB/DVR with In Home Agent - no change.
These issues are very frustrating and hard to pin down from a diagnostic standpoint. Each time I call into support when the issue is occurring the Menu Diagnostics or STB/DVR reset throws a red herring in that the problem seems solved until the next day when the problems start again or I have a DVR full of recordings that I cannot fast forward through. No offense but I am tried of going through Level 1 phone support and running through the book resolutions only to solve the problem temporarily. If anyone can shed some more advanced light on this issue, it would be greatly appreciated.
Edit for formatting.

What you are describing in both scenarios is a signal disruption. Please unscrew the coax cord from both ends (from the DVR and from the wall). Make sure the tips are good and straight. Screw both back on. If you are still having troubles, then try using a different coax cord all together. If you are still having troubles, it might be a problem with the wall jack or the main splitter. For further assistance with those, please send me a private message.
Anthony_VZ
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New to Fios: Schedules Recordings and DVR Capacity

I just gave up on RCN in lieu or Verizon Fios and thus far - can't stand the dvr.
1) The capacity is no where near what RCN's was. I had days worth of TV, movies, etc saved and never ran out of space. With Verizon, it's been less than a week and I`m already half full. I don't have a HD TV, but I`m wondering if my lack of space is caused by the recorder taping in HD. How do I check this setting to ensure that everything being recorded is standard definition?
2) The Verizon DVR is really bad at only keeping two episodes of a show, and only recording new/first run shows. Is there any setting to make this work better? I tried to set it to record first runs only of the show scrubs, on any channel (i wasnt sure what channel the new ones are run on) and in two days it taped 10 episodes...

The FiOS DVR has the same 160GB capacity as the RCN DVR.
SD channels are 0-499 and HD channels are 500+. All the SD local channels can be found under 50.
Recordings from HD channels consume 3-6x the capacity of SD channels.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.

Zen Vision M 30GB - How to edit more than one tag at once

Hello,
I?m looking for a comfortable way to edit the tags on my player. I?ve installed ZEN Vision M Series Media Explorer, but I can only add one file at once. I?ve tried a normal tageditor, but I can't see the player in the device list.
Does anyone know a tool for editing more than one file at once ?
Thanks
Michel

I do it in winamp, and then i copy songs back to player .)

MediaSource Recognition Problem? (Zen Vision:

OK, I had a Zen 20GB for the last year and I loved it to bits. Worked great, but just before Christmas it fell in some water and died . I replaced it with a 60GB Zen Vision:M and didn't mind too much because I had less than GB of space left and would have had to replace it soon anyway.
Now onto my question. With my Zen 20GB when I used Media Source (I think v.3 came with it but I can't remember) it would let me search my Zen and edit tracks in it. The search function was IMO fantastic, especially with a music collection as large as mine. Now when I connect my ZV:M it connects fine. I've transferred plenty of music without bother using Windows Media Player.
However, when I open Media Source (both v.3 and v.5) it doesn't give me any option to explore my Zen like it did when I had my 20GB. I can still explore it using the Zen Explorer, but since this doesn't let you edit the properties for several tracks at a time I find it very frustrating.
Also, if I chose to "Transfer Music", "Transfer Playlist" or "Sync Music" in Media Source I get the message "No Creative mp3 player is detected. Please connect your mp3 player and try again."
Now, I know it's connected since I can explore the contents fine in Zen Explorer and I can transfer to it using WMP. Is there something I haven't installed correctly that is stopping Media Source from recognising my player? It just seems strange since it seems to be the only application not working for it.
Thanks for the help (and sorry if this has been covered else where. I searched but couldn't find anything).

You must also download and install the corresponding MediaSource plugin for your MP3 player in order for MediaSource 5 to detect your MP3 player.

Vision dvr

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