VMWare Tools Fails to Install - Guest OS Windows 8.1 - vSphere 6.0

Hi,
I am having issues installing VMWare tools on a Windows 8.1 guest. I recently upgraded from ESXi 5.5 to 6 and used the automated upgrade. I logged on to one of my Windows 8.1 VMs and noticed that a glibc error was popping up related to VM Tools so I uninstalled and attempted a reinstall. VMWare tools now does not install.. I believe this is the relevant section of the logs before it rolls back:
2015-03-25 16:58:57| tools-build-2476743| --- VMInstallVideoDriver() : Installing video driver
2015-03-25 16:58:57| tools-build-2476743| Getting Property CustomActionData = C:\Program Files\Common Files\VMware\Drivers\video_wddm\vm3d.inf;5
2015-03-25 16:58:57| inst-build-2476743| I1: DInfo_GetDriverInfoFromInf: Got provider for inf: VMware, Inc.
2015-03-25 16:58:57| inst-build-2476743| I1: DInfo_GetDriverInfoFromInf: verified inf C:\Program Files\Common Files\VMware\Drivers\video_wddm\vm3d.inf signed by Microsoft
2015-03-25 16:58:57| inst-build-2476743| I1: DInfo_GetDriverInfoFromInf: Got provider for inf: VMware, Inc.
2015-03-25 16:58:57| inst-build-2476743| I1: DInfo_GetDriverInfoFromInf: Path is not absolute for oem7.inf, skipping signature check
2015-03-25 16:58:57| tools-build-2476743| VerifyDriverStillPresent: Checking driver store inf C:\Windows\System32\DriverStore\FileRepository\vm3d.inf_amd64_1cd9fc438ae97176\vm3d.inf
2015-03-25 16:58:57| inst-build-2476743| I1: DInfo_GetDriverInfoFromInf: Got provider for inf: VMware, Inc.
2015-03-25 16:58:57| inst-build-2476743| I1: DInfo_GetDriverInfoFromInf: verified inf C:\Windows\System32\DriverStore\FileRepository\vm3d.inf_amd64_1cd9fc438ae97176\vm3d.inf signed by Microsoft
2015-03-25 16:58:57| tools-build-2476743| VerifyDriverStillPresent: found match in both locations
2015-03-25 16:58:57| tools-build-2476743| Cannot query key value HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\Wnd: 2
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: device PCI\VEN_15AD&DEV_0405&SUBSYS_040515AD&REV_00\3&18D45AA6&0&78 has inf oem7.inf
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: Processing driver list entity #1
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: Collecting information about driving using inf oem7.inf
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: Recording provider VMware, Inc. date 00000000e9ffbb8c and ver 8.14.1.6
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: original inf is "vm3d.inf" with cat "vm3d.cat"
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: driver oem7.inf install rank 0x00f60000 params 0x00042044
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: -- OS says driver is signed
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: -- OS says driver is WHQL signed
2015-03-25 16:58:57| inst-build-2476743| I1: GetDriverForDeviceCallback: -- driver is installed
2015-03-25 16:58:57| tools-build-2476743| AllDevicesUsingSameDriver: Device PCI\VEN_15AD&DEV_0405&SUBSYS_040515AD&REV_00\3&18D45AA6&0&78 is using the correct inf oem7.inf
2015-03-25 16:58:57| tools-build-2476743| AllDevicesUsingSameDriver: Found: oem7.inf from VMware, Inc., version 8.14.1.6 used by 1 devices
2015-03-25 16:58:57| tools-build-2476743| AllDevicesUsingSameDriver: Detected that the one driver in use matches
2015-03-25 16:58:57| tools-build-2476743| Determined that svga_wddm has not changed
2015-03-25 16:58:57| tools-build-2476743| existing svga_wddm info:
2015-03-25 16:58:57| tools-build-2476743| Driver version 8.14.1.6 is WHQL (ca ver 1) inf "oem7.inf"
2015-03-25 16:58:57| tools-build-2476743| current svga_wddm info:
2015-03-25 16:58:57| tools-build-2476743| Driver version 8.14.1.6 is WHQL (ca ver 1) inf ""
2015-03-25 16:58:57| tools-build-2476743| End Logging
2015-03-25 16:58:57| tools-build-2476743| Begin Logging
2015-03-25 16:58:57| tools-build-2476743| --- VMMofCompile()
2015-03-25 16:58:57| tools-build-2476743| Getting Property CustomActionData = C:\Windows\system32\wbem\vmstatsprovider.mof;1
2015-03-25 16:58:57| tools-build-2476743| Found "C:\Windows\system32\wbem\vmstatsprovider.mof"
2015-03-25 16:58:58| tools-build-2476743| Successfully compiled 'C:\Windows\system32\wbem\vmstatsprovider.mof'
2015-03-25 16:58:58| tools-build-2476743| End Logging
2015-03-25 16:58:58| tools-build-2476743| Begin Logging
2015-03-25 16:58:58| tools-build-2476743| Resetting the Icon Cache
2015-03-25 16:58:58| tools-build-2476743| End Logging
2015-03-25 16:58:58| tools-build-2476743| Begin Logging
2015-03-25 16:58:58| tools-build-2476743| --- VMRun()
2015-03-25 16:58:58| tools-build-2476743| Getting Property VM_Run =
2015-03-25 16:58:58| tools-build-2476743| Getting Property CustomActionData = cscript.exe;"C:\Program Files\VMware\VMware Tools\guestproxy-cert-management.vbs" -g;0;0
2015-03-25 16:58:58| tools-build-2476743| Found "cscript.exe"
2015-03-25 16:58:58| tools-build-2476743| Attempting to launch ""cscript.exe" "C:\Program Files\VMware\VMware Tools\guestproxy-cert-management.vbs" -g"
2015-03-25 16:58:58| tools-build-2476743| Create Process failed: error 216
2015-03-25 16:58:58| tools-build-2476743| ERROR: Failed to run 'cscript.exe "C:\Program Files\VMware\VMware Tools\guestproxy-cert-management.vbs" -g'.
2015-03-25 16:58:58| tools-build-2476743| End Logging
2015-03-25 16:58:59| tools-build-2476743| Begin Logging
2015-03-25 16:58:59| tools-build-2476743| --- VMUninstallAudioDriver() : Uninstalling audio driver
2015-03-25 16:58:59| tools-build-2476743| Cannot query key value HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\Wnd: 2
2015-03-25 16:58:59| tools-build-2476743| Migrating device ID PCI\VEN_1274&DEV_1371&SUBSYS_13711274 to the best driver
2015-03-25 16:58:59| tools-build-2476743| End Logging
2015-03-25 16:58:59| instUtils-build-2476743| Begin Logging
2015-03-25 16:58:59| instUtils-build-2476743| VMUninstallKernelDriver running
Can anyone shed some light on this? I think it has something to do with cscript.exe, when I attempt to run it from a command prompt I get an error that the program or feature cannot start or run due to incompatibility with 64-bit version of windows. cscript located in syswow64 works, is there any way I can force it to use that?
Thanks!

OK, got a bit further... forced it to use the cscript.exe executable that actually works but now receiving this error:
2015-03-25 17:44:07| tools-build-2476743| Getting Property VM_Run =
2015-03-25 17:44:07| tools-build-2476743| Getting Property CustomActionData = cscript.exe;"C:\Program Files\VMware\VMware Tools\guestproxy-cert-management.vbs" -g;0;0
2015-03-25 17:44:07| tools-build-2476743| Found "cscript.exe"
2015-03-25 17:44:07| tools-build-2476743| Attempting to launch ""cscript.exe" "C:\Program Files\VMware\VMware Tools\guestproxy-cert-management.vbs" -g"
2015-03-25 17:44:14| tools-build-2476743| Child exited with code 1
2015-03-25 17:44:14| tools-build-2476743| Process returned 1
2015-03-25 17:44:14| tools-build-2476743| ERROR: An error occurred while running 'cscript.exe "C:\Program Files\VMware\VMware Tools\guestproxy-cert-management.vbs" -g'.
2015-03-25 17:44:14| tools-build-2476743| End Logging
2015-03-25 17:44:14| tools-build-2476743| Begin Logging

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----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
ERROR: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\AMD64\ADREGP.dll. Verify that you have access to that directory.
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\AMD64\ADREGP.dll. Verify that you have access to that directory.
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Acrobat Professional: Install failed

Error 1310 indicates that your permissions for C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Xtras\AdobePDF\AMD64 have become compromised and the installer is not able to write to that location. You can find more details on how to correct this error at Error "1310: Error writing to file: C:Config.Msi..." | CS4 products - http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html.

Failing to Install iTunes on Windows - getting a msi message

I keep getting the same message over & over again each time I try to INSTALL the updated iTunes. It will not allow me to sync my iPhone until this happens.
While it is uploading I get a message that says:
"The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below."
So.. I go and find anything that says iTunes.msi which I've found three of on my computer.. THEN, after I select the source that it tells me to it then gives me another message that says:
"The file 'the file I select' is not a valid installation package for the product iTunes. Try to find the installation package 'iTunes.msi' in a folder from which you can install iTunes."
I've been going around in circles.
This is so aggravating. This has been happening forever.. and I'm not able to download any movies or video. What's going on?
Would someone please help me please?
I never get an answer on these 'Apple Discussion Posts'.. so can I please get a reply that will help?
Thanks.

This kind of msi problem can usually be fixed with the Microsoft Installer Cleanup Utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
Run the Clean Up utility and remove any instance you find of iTunes.
Then try installing iTunes again.

Flash Player download fails to install at c:\WINDOWS\system32\macromed\flas

Up until a few months ago flashplayer worked perfectly fine! Now, it seems like every site I go to asks me to download it. Everything goes fine when I click on download and a box pops up to "install". When I click on install, it starts install and stops every time on "registering: c:\WINDOWS\system32\Macromed\Flash\Flash10b.ocx"
At this point I get the error message that tells me to go to adobe support and I have followed all of their instructions including uninstalling, downloading some SubInAcl thingy and another zip file and all that, I've reset my security settings, etc. etc. I've emailed microsoft and adobe and haven't gotten anywhere with that. Tonight I tried what the lady did with pasting that file onto my desktop and that didn't help me. I also tried going into IE via safe mode and that didn't help.
Anyone else have a suggestion???
thanks, Gina

illecrop wrote:
"Note: Newer version already installed" (which is not true);
This indicates that you have a newer version (11.8.800.175?) already installed, and you try to install an older version (11.8.800.174?) over it.
What does your Control Panel / Programs & Features say is installed?
Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?

Flash Player systematically fails to install on my Windows 7/64 system

After uninstalling Flash Player and Google Chrome from my Windows 7/64 desktop (due to some inconsistent performance) and setting Internet Explorer (ver. 10) as my default browser, Flash Player will not install again. At every installation attempts the following appears: "Note: Newer version already installed" (which is not true); and, when I click "FINISH", a window opens with "Adobe Flash Player did not install successfully". Can anyone, please, help?.

illecrop wrote:
"Note: Newer version already installed" (which is not true);
This indicates that you have a newer version (11.8.800.175?) already installed, and you try to install an older version (11.8.800.174?) over it.
What does your Control Panel / Programs & Features say is installed?
Can you see the Flash animation at http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html ?

VMWare Tools Fails to Install - Guest OS Windows 8.1 - vSphere 6.0

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