Voice mail stuck in loop

I just went to set up voice mail, picked a password (same as the one I was using on the Palm Centro my iPhone replaced), recorded a custom greeting, went to save and got this message: "Voicemail Unavailable. Unable to connect. Try again later."
I have tried repeatedly but get the same message every time. When I try to cancel out of the setup process, the phone app just kicks me back into voice mail setup and puts me back on the screen where I am supposed to save the greeting. I can't break out of this and get back to the phone keyboard and other features.
I tried force quitting phone, but I'm still stuck in the same loop when I reopen phone. Any ideas?
Neil

If you press "Cancel" on the voicemail process and (as soon as the telephone menu shows up) you press any other menu option (like Contacts or Keyboard), you can eventually get out of the loop. It has worked for me a couple of times.
This is terribly annoying, by the way.

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Yahoo mail continues to check mail stuck in loop, drains battery, heats up.

Using Yahoo mail on an iPhone 3GS with iOS4 then upgraded to iOS4.0.1, same issue.
Set Yahoo mail (pop) and it seems to check mail the checking mail spins, then it seems to start looping checking mail, it seems that it finds a different # of message that need to be loaded in. As an example, it will flash just below the message in the inbox:
Load more messages...:
39 total, 2 unread
Then checks mail again and flashes the same "Load Messages..." but the # are a bit different 34 total, 4 unread, flashes, then loops again back to the Load more messages... 39 total, 2 unread
Also, when I try and delete messages it will say unable to move message to trash and then the attempted "deleted" messages will pop back into the inbox of all messages.
And also sometimes it will when I try and go into the "all boxes" the message will be there, then disappear and then re appear later, or while I am reading the 1st unread message it will attempt to refresh and all the messages dis appear then quickly re appear. All this crazy mail has happened since the iOS4 & 4.0.1 update. besides being a total drag, the looping is killing the battery and heats up the iPhone in my pocket and when I hold it the unit is hotter on the backside????/

I have had the same problem - especially when out and about with 3G on. Turning the phone off and then on again [press and hold the power button] does work every time but it is a bit of a pain.
The other way is to press and hold the home button which will kill the last app [email] running or the one you are in. I've found that maneuver stops the program from continuing to check for mail and running down the battery. It is less effective at getting mail to connect properly again.
I have not found it necessary to delete and add accounts and so forth.

Mac mail stuck in loop

setting up an iMac for my folks. I think.. I tried to send an e-mail out without any acts set up… it is stuck in endless cycle. Turning machine down for 24 hrs didn't stop it. I cannot stay in the mac mail long enough to do anything & have had to use force quit to get out of it. I got this for my folks because for a year I've been telling them how wonderful Mac's are… My dad is going nuts for his mail.
I have a 17" iMac, used, 10.7.5, with approx. 143 GB of storage… 2 GB Memory.. Any help??? Please..

Back again, and you are very welcome...off on vacation right now, but since we are all fellow users on here and not Apple employees, that doesn't mean much. Had to have some grand-kids time and steamed crabs
Sounds like you managed to get the account set up pretty well for your dad...did you go to the Advanced button on the Accounts page and setup that something like:
While this may seem intimidating to many users, it really isn't, you can always go back and edit the fields. Providers often change settings and send subscribers info that forces them to go into the Mail Preferences and change their own account settings. My provider did that a couple months ago and it meant changing the incoming and outgoing server names, ports, and security on my computers and iPad and iPhone...the only way to deal with that is sit down with the hardware and change them one at a time and just be patient.
Anyway, hope your dad is up and running and all goes well now. If anything else comes up, be sure and come on these Communities and ask...we are all very happy to be able to help a fellow user.

How to remove the the red dot that is stuck on the voice mail icone ?

I'm trying to remove the alert red dot that is stuck on the voice mail icone . Iturned phone off and reopened it, I went into settings and removed the alert from "Messages" icone from Notification Center. help please ...

Try a reset: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

Unity 3.1(5) prblm retrieving voice mail for single user

I have a customer with one user who cannot retrieve their voice mail new / saved. When she logs into via their extension it prompts for option 1 new 2 saved. Taking option 1 and it loops back to the begining. I have refreshed and sync MWI and also checked the TSP settings and also the Exchange server. Have rebooted Unity and still the issue remains. Any ideas or possible resolves?

Did you check the phone? is it same from any phone? re create the mail box and see another option.
Baseer.

Voice mail alert but no messages in voice mail

Hi - after switching to new service provider I have voice mail message alerts on my blackberry pearl handset but when I go to my voice mail I have no new messages.
Any ideas how to delete the message alert? Thanks!
Solved!
Go to Solution.

Hello,
Sometimes those get stuck. One way to unstick them is to, from a different phone, call your BB and leave a message. Then, from the BB, retrieve the message and delete it. Sometimes that can get the stuck notification indicator to release.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
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When the agent is in ready state, call has to go to voice mail incase the call is not answered

I need to create a script for helpdesk setup. When call hits the CSQ, if agents are free the call will get connect to an agent, else it will be queued. Till here i am clear. The step where i have stuck is , when the agent is in ready state and when the call gets connect to that agent, due to some reasons if agent, do not answer the call, it has to get transfer to voice mail . Can someone help me with this please... We are using UCCX 8.5...

Not sure the logic that Anthony used in some of the prior solutions but try following Logic in the ScreenShot and let me know how it works out for you..
As Jeff mentioned (and I overlooked) If there is a Ring No Answer and there is another Agent Ready then the first Step in the Failed Output Branch will not Evaluate..the Script Logic takes the "caller" back to the Select RSRC Step..so I'm doing an IF check to ensure that wasn't the case..and if it was then I will Dequeue the call and perform the necessary transfer..(after the Successful Transfer you probably should Goto a Terminate Step)..Cheers

Cannot redirect voice mails: Unable to relay

Hi,
we recently subscribed to office365. Some of our users prefer to redirect their mails to their own email address via a simple redirect rule that applies to all messages. For the most part, it works fine, except that all voicemails are not being
redirected and they bounce back with a '550 5.7.1 Unable to relay' error.
Any advice?
The following is a sample of the exact error message, except, email addresses, dns names, and IP's are fictional:
mail.domain.com rejected your message to the following email addresses:
[email protected]
mail.domain.com gave this error:
Unable to relay
Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept email from certain senders, or another restriction may be
preventing delivery.
Diagnostic information for administrators:
Generating server: CO1PR05MB298.namprd05.prod.outlook.com
[email protected]
mail.domain.com
Remote Server returned '550 5.7.1 Unable to relay'
Original message headers:
Received: from CO1PR05MB330.namprd05.prod.outlook.com (10.141.69.15) by CO1PR05MB298.namprd05.prod.outlook.com (10.141.70.25) with Microsoft SMTP Server (TLS) id 15.0.913.9;
Tue, 8 Apr 2014 14:21:09 +0000 Received: from CO1PR05MB329.namprd05.prod.outlook.com (10.141.69.25) by CO1PR05MB330.namprd05.prod.outlook.com (10.141.69.15) with Microsoft SMTP Server (TLS) id 15.0.913.9; Tue, 8 Apr 2014 14:21:02 +0000
Received: from CO1PR05MB329.namprd05.prod.outlook.com ([127.0.0.1]) by CO1PR05MB329.namprd05.prod.outlook.com ([169.254.15.35]) with Microsoft SMTP Server id 15.00.0898.005; Tue, 8 Apr 2014 14:20:56 +0000 From: 5555555555 To: John Doe
<[email protected]> Subject: Voice Mail (1 second) Thread-Topic: Voice Mail (1 second) Thread-Index: AQHPUzXA/cqBNK6DZkO6hLItkicVSw== Sender: Microsoft Outlook <[email protected]icrosoft.com>
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[email protected] Date: Tue, 8 Apr 2014 14:20:39 +0000 Message-ID: <[email protected]ok.com>
X-MS-Has-Attach: yes X-Auto-Response-Suppress: All X-MS-Exchange-Inbox-Rules-Loop: [email protected] X-MS-TNEF-Correlator: x-forefront-antispam-report: SFV:SKI;SFS:;DIR:INB;SFP:;SCL:-1;SRVR:CO1PR05MB329;H:CO1PR05MB329.namprd05.prod.outlook.com;FPR:;LANG:;SFV:NSPM;SFS:(10019001)(428001)(189002)(199002)(558084003)(56776001)(47446002)(69226001)(46552001)(76176001)(76576001)(2171001)(97186001)(89836001)(95666003)(59766001)(81542001)(85306002)(83322001)(74662001)(97336001)(56816005)(76796001)(99396002)(31966008)(74876001)(54356001)(54316002)(98676001)(87266001)(95416001)(81342001)(2656002)(90146001)(76786001)(83072002)(47736001)(49866001)(85852003)(74316001)(4396001)(75432001)(47976001)(50986001)(94316002)(93136001)(33646001)(65816001)(81816001)(80976001)(20776003)(93516002)(79102001)(74706001)(87936001)(46102001)(63696002)(74366001)(16236675002)(92566001)(81686001)(53806001)(94946001)(24736002);DIR:OUT;SFP:1102;SCL:1;SRVR:CO1PR05MB330;H:CO1PR05MB329.namprd05.prod.outlook.com;FPR:5C05F2A6.11BB5411.1D618B26.DE60A428.2009E;MLV:sfv;PTR:InfoNoRecords;MX:1;A:1;LANG:;
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auto-generated x-ms-exchange-generated-message-source: Mailbox Rules Agent x-forefront-prvs: 017589626D received-spf: None (: domain.com does not designate permitted sender hosts) Content-Type: multipart/mixed;
boundary="_004_9bc7a70bd0e846d0a76f63bdcd4371d2CO1PR05MB329namprd05pro_" MIME-Version: 1.0 Return-Path:
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Hi,
Since you are able to send emails to internal domain i assume the application server IP address already allowed into Receive Connector.
To relay application emails to external domain you should enable Externally Secured box in the Authentication Tab of the particular Receive Connector.
Kottees :My Blog Please mark it as an answer if it really helps you.

Agents line rings only twice before going to voice mail

I have our queues set up so that if the agent does not answer the phone or if the caller is stuck in the queue the call will transfer to VM. This all works fine except that the agent is telling me that the phone only rings 2 times before the call gets sent to voice mail. I want to increase the number of rings to 4 or so.
I thought this was a factor of time. Say if the person is on hold for 16 seconds (I think that is equivalent to 4 rings) then kick out to the voice mail. Unfortunately I am looking at the code in the UCCX Editor and cannot seem to find the timing or anything saying "Number of rings" to set a value. I also went through the UCCX GUI but did not find anything. I was going through my books form the class I took on UCCX 7 and cannot find anything on this, though I could have sworn we covered this. But, that was 2 or 3 years ago and I am also on UCCX v8.5 now.
Anyway, does anyone have any suggestions on where I can look or what I can change to get this working. On a side note, when a call comes to her personal line, it does ring 4 times before going to voice mail. The agent line is the only one that only rings 2 times.
Thanks for any help and pointers on what to look for.
David Graham

I cannot determine what method you are using to technically extend the call to voicemail after the ringing, and therefore couldn't give you any tips to check. Could you just clarify the call flow for both points:
1. How do you extend the call to the Agent?
2. How do you extend the call to Voicemail?
Typically, when working with Agents and Ringing time, you adjust two settings:
1. In UCCX Script - Select Resource Step (Or Connect Step if applicable) Timeout value
2. In CUCM - Directory Number (Or Service Parameter if applicable) Ring No Answer timer
Depending on what you're doing in the scripting it could be something like a Call Consult Transfer even. But that's not clear at this time. Let us know, and we'll get you fixed up.
Anthony Holloway
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Why my iphone 5s voice mail answer call first and my iphone second.

why my iphone 5s voice mail answer call first and my iphone second.

Hello celazopdef,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning cellular issues:
iPhone: Troubleshooting issues making or receiving calls
http://support.apple.com/kb/TS3406
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

Jabber call to voice mail fails with fast busy over VPN

I have an issue that I ran into with CIPC phones over a VPN. If a CIPC phone called over a VPN and started ringing a phone the call would fail with fast busy at the time the call would be forwarded to voicemail. I found the issue was when remote the CIPC phone would negotiate the g.729 codec, when forwarded to a voicemail pilot over a SIP trunk set to g.711 the call would fail due to codec missmatch when no transcoders are present.
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1. CIPC and Jabber share the same line
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I have seen issues with Voice Mail Notifications in various threads, but I didn't see one having No Voice Mail Notifications In the Z10 Hub at all. Sorry if I missed a thread that applies.
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My wife had the same issue on her Z10.
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Rebooted her phone, and all was well.
I'm sure Verizon customer service can do this for you as well.
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Sincerely -

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Voice mail stuck in loop

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