Volume control on keyboard not working?

I have an HP Pavillion dv7-3165dx Entertainment Notebook.  The volume control on the keyboard is not working anymore.  How do I turn it back on?

Hi,
Try downloading and installing the latest driver from HP on the link below - this may be the same one applied by HPSA, but try installing it again.
ftp://ftp.hp.com/pub/softpaq/sp52501-53000/sp52790.exe
After the installation has completed, restart the notebook.
If the above fails to solve the issue, try reinstalling Quick Launch Buttons from the installer on the following link.
ftp://ftp.hp.com/pub/softpaq/sp53001-53500/sp53135.exe
Again, restart after the installation has completed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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