Warning message on BB Desktop Software.

Hello, there was a new update for my curve. So I plugged it up to v4.7 of desktop, and it wanted me to update it. so I did. I brought up a warning message, saying : " After completing the loading operation, you must activate you device wirelessly to continue to send and recieve messages and use other blackberry services. If you dont want to continue with this loading operation, click cancel." Um, what does this mean?
Funny quote-- " Want an Iphone theme? Buy an Iphone."

after the update, your device will reboot, upon the reboot you will need to go through the wizard again... during the wizard.. you need to turn your network on... it asks you and you say yes... then after wizard is done... goto options.. host routing table... menu... register now
please do a backup befre you do the upgrade and pull out your media card if you have one

Similar Messages

Error Message With Blackberry Desktop Software 7.1

I have a 9860 Torch Blackberry which I bought in January of this year. Loaded the desktop software and the connection was fine. upgraded to 7.1 and now I get an error message and my contacts are not syncing correctly so I'm not even sure that my calendar is syncing either.
Unless there is a fix for the error message. Forgot the exact wording but there is a "line" it's looking for, can I take 7.1 off and reload an older version and where can I get the older version?
Thanks
Solved!
Go to Solution.

1. Download 7.0 for your 9860 from here:
https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4
2. IMPORTANT: Remove any newer OS Installations from your PC by removing them from add/remove programs in Control Panel.
3. Download the OS file of your choice from step 1 to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Plug in BlackBerry and double click on "Loader.exe." It's located in c:\program files\common files\research in motion\apploader
The device should downgrade to the older version.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry Desktop Software Not Working Error Message

Hi All
I have been having issues in getting my blakcberry desktop software for PC to open. I have uninstalled and reinstalled fully several times, and each time when i try and open the application (v7.01), it brings up a message saying 'Blakcberry Desktop Software has stopped working, a problem caused the program to stop working correctly, please close the program'.
I have de-activated the windows checking for solutions to never, as i read this in another post, but that still doesnt solve it.
I have windows 7 professional 64 bit on my laptop. Would appreciate a response on this, as i have to change my phone, and therefore need to sync etc asap.
Regards

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Desktop Software Stopped working all of the sudden..

All of the sudden I got a windows message saying "Blackberry Desktop Software has stopped working" (A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.) I un-installed and re-installed the program and the same thing continues to happen. I have no idea what's going on. Has this ever happened to anyone else? Can someone help me out?

It happens to me too just now. I just had my laptop upgraded. before, i have it installed successfully without any problems encountered. in fact I was able to use it early yesterday before i upgraded my laptop. just now, when im trying to install the pc software, while installig it, it just gives a notification that it stopped. but later will show that i have successfully installed. but once you click to open the icon, it shows "Blackberry Desktop Software has stopped working". same with you i uninstall reinstall for 4x now, but still it isnt working.I even though it might be with my net connection, but it is not. I hope someone could help us.

Error after installing BB Desktop Software

On my computer : Toshiba Notebook - core I5 4Go 64 bits - W7 Pro. SP1 I get this message when BB Desktop Software start :
Description :
Stopped working
Signature du problème :
Nom d’événement de problème: CLR20r3
Signature du problème 01: rim.desktop.exe
Signature du problème 02: 6.1.0.35
Signature du problème 03: 4dee095a
Signature du problème 04: Rim.Common.Filesystem
Signature du problème 05: 6.1.0.35
Signature du problème 06: 4dee0876
Signature du problème 07: 216
Signature du problème 08: 1d
Signature du problème 09: System.IO.DirectoryNotFound
Version du système: 6.1.7601.2.1.0.256.48
Identificateur de paramètres régionaux: 3084
Someboby can help me.
Robert Laflamme

Hey there
This looks like the error I was getting and I explained in details how I solved it in the following topic:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/ATTENTION-Desktop-Manager-Has-stopped...
Can a forum admin please sticky my topic to help others with this issue or at least make an office topic with the problem and solution?
Anyway, just to summarize the solution, just go to the following path on your blackberry (link it to your PC, select use as USB storage) and go to the following folder:
F:\BlackBerry\system\
You should see a file named "media sync". Rename it to anything else and then create a folder named "media sync".
After doing this, try opening Desktop Manager again and it should work without any errors

"The BlackBerry Desktop Software cannot connect with this device." after repair

I download the Desktop Software for BlackBerry onto my Mac Book Pro for the first time.
After installing I connected my PlayBook. I get the message "The BlackBerry® Desktop Software cannot connect with this device."
The program suggested I repair the device software, so I did. After that I set it up and ran the updates.
When I plug it back in I get the exact same message.
What should I do next?
co-founder of Diaree | BB Dev for PictureThis

I also cannot connect to my two playbooks using desktop manager on mac.
One of the two playbooks is now shipped back to rim for repair (see here http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/5MP-Playbook-Camera-Blackscreen-Errors-Ha... The issue of desktop manager not being able to connect to the playbook started with this playbook when the repair I was prompted to to stopped 1/4 way into it. Multiple retries did not make any difference.
Since then, I have tried connecting my other (functioning) playbook to the same mac but when I plug in usb cable I get the same "cannot connect" errmsg and prompted to "repair". I am definitely NOT going to "repair" this one. So I uninstalled the desktop manager and reinstalled it to see if it makes a difference. Unfortunately it did not and I get the same "cannot connect" errmsg.
If anyone has any suggestion how this issue can be resolved that would be great. I think something is stuck on the mac and is not getting wiped out when desktop manager is uninstalled. Thanks.

Error Message when trying to install the PC Desktop Software v6.1.0 B38 (Multilanguage)

Hello,
After downloading the software, I tried to open it and I received the following message:
"610_b038_multilanguage.exe is not a valid Win32 application"
What do I need to do? How can I run this application? Why is it not working in the first place?
Thanks.

Desktop Manger Version 7 Does not work. See rollback solution for Desktop Software v6.1.0 B38 (Multilanguage) - Windows 7 [64 Bit]
bobworthington wrote:
A working solution!!!!!
I have tried the numerous links to the above that others people have found and have always come up with the message 'Desktop Manager is not working - Windows is looking for a solution'. Finally I have found one that works without having to adjust any settings on your PC or uninstall any others programs.
I am with O2 Uk and did a search on Google for Blackberry Desktop Manager for O2 [Try the same with your own service provider's name]. After checking out a number of sites I ended up on a RIM page that I had not seen before which gave me a dropdown box for the Desktop Manager options for Windows and MAC OS's and all the Blackberry handsets. I clicked on Windows OS and got the attached link
https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...
It loaded OK and found and installed my Bold 9700. I set up and ran the 2 way configuration and normal service has been resumed!!!
I would recommend downloading and using Revo Uninstaller as this seems to give you a cleaner uninstall of programs, registry keys and redundant folders than any other uninstall.
Happy Synchronizing!!!!!!
Bob

During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
Issues 1) playbook wont connect to desktop manager anymore
2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account.
3) my Phone when connected to desk top software shows the calendar as read only
4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies."
I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!!
someone please help me. !!
I know you are going to ask I have updated everything last time and it is all as update as it can get.
As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts

Did you try to eboot the your PC or laptop where your device is connected ?
I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Windows XP gives message "BlackBerry Desktop Software has encountered a problem and needs to close." when trying to start Desktop Manager

I apologize if this issue has already been handled in others' posts; I just can't locate my specific issue, and I'm a newbie with this.
I first encountered the Windows crash shown in subject yesterday when trying to sync my Blackberry. Message is displayed after the program churns for awhile, but hasn't even detected a remote device or shown that it is doing any work.
I vaguely recall agreeing to an update a few days back. Perhaps Windows has updated recently as well?
I have uninstalled and installed most recent Desktop version several times, rebooting in between. I have tried installing original version as well - Desktop at least starts then, but bombs before syncing anything. I also have rolled back my Windows system to before last Windows update.
Here is the error message that I believe is associated with this problem:
Sunday, December 26, 2010
.NET Runtime 2.0 Error Reporting
EventType clr20r3, P1 rim.desktop.exe, P2 6.0.1.18, P3 4cfdab9c, P4 microsoft.practices.composite, P5 2.0.1.0, P6 4c58abaf, P7 12b, P8 50, P9 sclhiaanmqhkf4zdfpvvwejkphn1z uj, P10 NIL.
Thanks in advance for any help you can provide.

Bold 9650 running on Windows XP
I finally solved my problem with blackberry desktop manager 6.0.1 by going bck to 6.0 version and here is how I did it, since the 6.0 version is not available on blackberry's website or on a disk and I have spent over 30 hours with BB tech support all to no avail in fixing 6.0.1 and enabling it to open.
1) Removed any Blackberry desktop software from my computer via the add/remove program in the control panel. No need to deal with a clean uninstall in terms of registry cleaner, etc.
2) Installed 6.0 which i was lucky enough to have backed up the intallation files from several months ago when I backed up my entire system to an external drive.
3) Opened BB desktop mananager and connected my device and configured my sysn with outlook and all worked out.
If anyone needs BB Desktop Manager 6.0 to go back to a version that once worked for you, please let me know and I will email it to you via yousendit.com since it is a 95mb file.
-Marty

Removing Blackberry Desktop Software 5.0.1 from Windows 7 Error Message 1316

When attempting to remove BB Desktop Software 5.0.1 from Windows 7, I received an error towards the end of the uninstall stating "Error 1316, file not found" and it reverts back and reinstalls the product. I no longer have a BB and would like to clean up my hard drive from unnecesary programs. Please help!

Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB04272 "Error 1316 A network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi" when trying to uninstall/upgrade BlackBerry Desktop Software
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Can't install desktop software--error message

When I first tried to install the desktop software from the disk that came with my phone, something went wrong and the installation was incomplete. I am unable to uninstall and start over, however, because when I open the Add or Remove Programs feature in the control panel, no blackberry software comes up as an option to remove.
When I try to initiate the intallation process again (whether by disk or by download), I get the following error message in a box that says "InstallShield" at the upper left:
An error occurred while downloading the file http://saturn.installshield.com/is/prerequisites/microsoft.net framework 2.0 sp1.prq. What would you like to do?
I then have the option to retry or cancel. If I hit retry, I get the same message. If I hit cancel, I get the message:
An error occurred while downloading the file http://download.microsoft.com/download/0/8/c/08c19fa4-4c4f4ffb-9d6c-150906578c9e/NetFx20SP1_x86.exe. What would you like to do?
Again, I have to option to retry or cancel. If I hit cancel, I get the message:
The files for installation requirement Nicrosoft .NET Framework 2.0 SP1 could not be found. The installation will now stop. This is probably due to a failed, or canceled download.
This time, I can click Yes or No.
Any suggestions how I can get the desktop software installed onto my computer?
Thanks!
Annie

Yes Microsoft removed it from their site, that's why I linked to the other site where you can download it from.
In the past if the clean uninstall steps for the Desktop Manager didn't work, than the windows utility always did the trick
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Blackberry Desktop Software freezes at message "Action Engine Loading Configuration"

I have Windows 7 Professional. My Outlook profile is saved on an Exchange server and my Blackberry had previously beeng syncing with Outlook in this setup for nearly a year without issue.
Recently, the desktop software freezes at "Action engine loading configuration" message and is unrecoverable. I have tried the following things to rectify the situation:
1) Adjust the organizer settings not to sync anything except the date & time. Still happens
2) Delete all data from the device using Desktop Software and try to resync. Same problem
3) Uninstall and reinstall Blackberry Desktop Software and try to sync with both the original set of data and the empty, deleted data Blackberry. Same problem.
4) Tried wiping the blackberry completely using JL Cmdr, reinstalling the OS. In this scenario I can sync Addresses but once I sync Calendar the problems happens again and I am unable to ever sync it again (Including thereafter when de-selecting the Calendar option.
At this point I have spent hours scouring Google for help and trying the above items. This has been disastrous for me as I rely on the sync'd data for work and have already starting missing things.
I don't believe there is anything wrong with the Blackberry, as it works fine and works perfectly well after re-loading a fresh, OS, etc.
I have tried playing with the support logs but because the software freezes before calendar can sync, nothing is in the log that states if there is a corrupt record in calender causing this. Nothing dramatically changes in my calendar between the day that syncing worked and the day it didnt.
I've tried searching the Blackberry forums and have found some info but nothing helpful. RIM does not provide support telephone numbers and AT&T support has continuously demonstrated itself as worthless over my time with them.
Is there any resources left at all that I could try to get past this issue, not waste any more time, and be able to resolve the issue?
Thank you for reading and for any input you are willing to offer.
Solved!
Go to Solution.

I had a Dell PalmPilot type device in 2003 that sync'd contnously with my computer using ActiveSync. I didn't ever have to click Sync, I would make a change on either device and they would sync.
The fact that it is 2011 and we still work with Desktop Manager, the biggest piece of **bleep** software I still have to use, is simply pathetic.

Blackberry Desktop Software "Out of Memory Message"

Very new to blackberry. Have had it two days. Dig it so far.
On a mac using the Blackberry Desktop Software, and tonight when updating the blackberry using this software, I started getting a message: "This device has run out of memory while synchronizing your Notes and Memos."
But in the Device Manager, it states that I have 1.2 Gb free memory, and on the blackberry itself it states I have 1.6Gb free. So I have plenty of memory. What's the cause of this error message, and how do I fix it?
Thanks.

gordonscobie wrote:
I have been getting an 'out of memory' message when using twitter app. The message appears inside the twitter app at the bottom of the screen. My phone has plenty of memory - so does anyone know what is going on and what I can do about it. When I get the message the app stops working and I need to close and reopen it.
Have you tried uninstalling and reinstalling the app? or at least a hard reset?
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Desktop Software & 9720 Sync Error Message

When I sync my 9720 with my pc using DTS I'm getting the following error message:
Blackberry Desktop Software
X Synchronisation Error
A program error occurred at line 604 in .\Mapping cpp. Please report this error by sending a log to technical support.
I assume that my data (organiser and contacts) is not syncing properly. Could someone please advise me how I can put this right
Thanks
613

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error message trying to sync Bold 9700 with Desktop software 6.0

Hi all,
I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20.
Anybody out there had the same problem. The desktop software recognised my Blaxkberry and ran a data backup before I tried to run Intellisync.
Thanks,
David.

software version 5.01 uninstalled, synched OK, job sorted!

Warning message on BB Desktop Software.

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