Warranty for print head

why i unable to get warranty for (ink system failure) on officejet 7500A still it is warranty? i handover this at Micronics, silchar (assam) on 16-7-2014 and it have another problem for door. but 1st problem is ink system failure. yesterday 3-9-2014 i had call and micronics said hp company denied warranty b.coz of door problem. plz help

Hello yaima,
Welcome to the HP Support Forums!
Sorry to hear about the recent errors and issues with the Officejet 7500a. This printer would have one year manufacturers warranty for both the printer and printhead from the date of purchase, if it was not purchased as an open box unit.
I can not speak on why you have been told the warranty exchange was denied due a door problem, but I would like to offer a few troubleshooting suggestions.
Please try the steps in the following support guide, 'Ink System Failure' or a '0x ...' Error Message Displays on the Control Panel. I hope this helps. If not, please try contacting HP's Technical Support again to see about possible in warranty replacement options.
If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here.
Regards,
JERENDS
I work on behalf of HP
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How do I register for the 3year warranty for printer 6700

Can not find page to register for 3year warranty for printer 6700

Shifad,
Please visit our Total Care for your HP printer or monitor site at http://www8.hp.com/us/en/support-drivers/total-care/totalcare-for-printers.html.
I work on behalf of HP.
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How to use Read_text in Smart Forms for printing Header Texts

Dear ALL,
I want to print Header Texts in SmartForms, For that
I am using T/Code VL02N .. and choosed Header ..
got this details... from Text Header.
Text Name       :0080000441
Language         :EN
Text ID             :Z002
Text Object       :VBBK.
So in Smart forms Under Template i have created a text and Program Code .
Inside that I have used this below code .
CALL FUNCTION 'READ_TEXT'
EXPORTING
*CLIENT= SY-MANDT
ID = 'Z002'
LANGUAGE = SY-LANGU
NAME = NAME
OBJECT = 'VBBK'
TABLES
LINES = IT_TLINE
EXCEPTIONS
ID = 1
LANGUAGE = 2
NAME = 3
NOT_FOUND = 4
OBJECT = 5
REFERENCE_CHECK = 6
WRONG_ACCESS_TO_ARCHIVE = 7
OTHERS = 8.
IF SY-SUBRC 0.
CLEAR IT_TLINE.
ENDIF.
Kindly suggest me, Where to declare the variables and loops for using this Read_Text Syntax in Smartforms .
Response to this will be highly appreciated........
Regards ,
Vinoth.

hi
good
please check this code
CONSTANTS:
*For text reading like in LCNMMFTX / FORM SET_CONTROL_TEXT
           text_id like thead-tdid     value 'MATK',
           text_obj like thead-tdobject value 'AUFK '.
data tlines like tline occurs 0 with header line.
data tdname like thead-tdname.
data tdheader like thead.
if not it_proj-ltxsp is initial.
refresh tlines.
        tdname = sy-mandt.
        tdname+3 = it_proj-rsnum.
        tdname+13 = it_proj-rspos.
        tdname+17 = it_proj-rsart.
        call function 'READ_TEXT'
             exporting
                id        = text_id
                language = it_proj-ltxsp
                name      = tdname
                object    = text_obj
             importing
                header    = tdheader
             tables
                lines     = tlines.
            exceptions
               not_found = 01.
thanks
mrutyun^

Photosmart 8230. How do you Remove the print heads for cleaning?

Hi guys, I have a Photosmart 8230. After a few lines of printing the black ink fades to almost nothing, all the colours are perfect. There are no error messages. I have done the self cleaning and alignment procedures and wasted a lot of expensive ink. The test page comes out with streaks on the black only. It has been suggested that I take the print head out and immerse it in hot water as a last resort. The question is, how do I remove the printhead? or should I use it as a sea anchor!!
This question was solved.
View Solution.

I just did this to a HP Photosmart 8250 which is in the 8000 series range. I assume they are similar. I was an appliance repair man and have done a lot of other tings in my life, so I decided to take a shot at repairing my 8250 rather than junk it. For 3 Years it was great, only one paper jam, and fast great photos, so I didn't want to give up on it. HP will not repair printers for us, I think because it is too labor intensive, and they can sell a new one for what it would cost.
I actually fixed my HP Photostat 8250. Its working but the color printing is not as good as it was, yet, but I am hoping that will improve as all of the colored inks work their way through the system.
Taking one of these apart and putting it back together is like a Chinese puzzle, so its appropriate that they are made in China. Most of the parts inside can be easily damaged if you are not careful. The covers have very clever ideas to their design and how they snap in place. Take your time with the covers and use small tools.
Getting it back in working condition is another matter. There is a 6 circuit pump and more than a few feet of tubing. I had the side covers off while I tested it and this pump seems to work in both directions. This pump is inside the left side cover. There is another motor with a timing wheel of some kind that stops and starts in both directions at the same time the printhead carriage is whipping back and forth printing. There are other motors also. These things are ingenious. It is surprising that I bought it for less than $100 on sale. It looks like a $1000 piece of equipment inside.
It would probably be a good idea to not remove the left side cover, but if you do, be very careful around the clear timing wheel. it looks delicate. Below is from an email I sent to a friend and I am revising it to make sense. Remember this is something that really requires training to do this, but I see people today that have the guts to tackle all sorts of projects, so for what its worth, and you asked.
Under the right side cover is a motherboard, with a bunch of cables plugged into it, small, larger and even ribbon cables. I found it necessary to remove the motherboard. I had a bit of experience working on Canon printers and I would also suggest you take digital pictures as you go so you can view them on your PC. I am also going through this because I don't like being told we can get anything repaired correctly today, its ridiculous that these printers have become just more throwaways. If you want to do this, as a guide, I must have spent 8 to 10 hours doing this, but now I could do it again in 2, that is the learning process.
Once you get the top off the printer, you will see the printhead carriage. The carriage will be to the right side. The printhead is retained by two screws at the front, (take pictures) a spring clip at the rear and two screws that hold a plastic cover over the six ink hoses that plug into the printhead, its a manifold strip affair. You have to unplug the manifold to remove the printhead, but now I am not 100% sure its necessary to remove the printhead? The ink gunk you will see after you move the printhead to the left is no doubt most of the problem.
Probably after the hot water treatment as described below, the built in printhead cleaner will be able to resume cleaning the printhead, after the hot water cleans the gunk from IT.
I removed the printhead like I say below, but first do this. Under the printhead there is a little carriage with a patch of foam rubber that cleans the print head nozzles.This little device works back and forth while cleaning, but while it is parked, with the printer off, it is forward and you won't be able to move the printhead. Use a flashlight to be sure and you will see how to push the cleaner carriage to the rear and then move the printhead carriage to the left. THEN, you will see the gunky ink mess that has accumulated. This gunky mess I think is the main problem. There are also some felt pads below the cleaning device to absorb some of the ink gunk. I don't know how the HP techs do this, but I used the hot water method below, I had nothing to lose. I would move the printhead first and then you can decide about removing it. I would make sure not to get any of the electronics wet and why I removed the motherboard and why I say take photos. Its hard enough to remember where the different screws alone go, when you are doing this. It can be done, mine is working, even if not perfectly, YET. You need to be very careful with your fingers, because it is hard to find space to hold onto the printer and whay it might be a good idea to not remove the left side.
They are so complicated, its just a matter of time before they get gunked up with ink and the printhead begins floating in the mess. I had nothing to lose so I removed the printhead, carefully, taped up all the hoses so they didn't dry out, Then I removed the motherboard to keep it from getting wet, THEN I held the messy ink end under the HOT water in the laundry tub and flushed out enough ink to dye a bathtub full of water. The hot water worked well. Then I let it all dry out. There are some delicate procedures to all of this and it takes time. I think that is why its very hard to find anyone to fix them. Its labor intensive and probably why HP won't repair them. The print section is the problem, and why I won't buy an All in One printer, Fax, and Scanner. I do buy the extended warranty's now. If you tackle this, take your time, take photos, and good luck. By the way, the 8250 uses O2 print cartridges, is that the type of printer you have, but a lot of this applies to other printers and other brands, and I bet I am not the only one to do this. Before I started this the diagonstics showed no problems, so I assumed it was the the ink aspect of the printer, and not an electronic of mechanical problem. I hope this helps.
----- Original Message -----

How can i order a new printer head for my photoshop 7250e

How can i order a new printer head for my photoshop 7250e Is there a number i can ring to speak to someone or email address i can use or a web page where i can order one
or a list of agents i can use to get it from
Finding simple information seems impossible, no where does it mention spares or replacements
I have tried a lot of fault finding am convinced this is the problem

Hello NigelH1,
The Print Head for the Photosmart 7250 is not available outside HP.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
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Printer heads for Officejet Pro L7590

I've never had a printer with printer heads before. Can someone please explain what is good/bad about them and what kind of yield I can expect out of them since replacing them is expensive. Is the printer head that comes with the machine the same as what you buy as a replacement? I went into Staples with one request with my new printer.....direct me toward the machine that will cost me the least in ink replacement for home use, mostly b&w printing. When you just look at the price of the ink cartridges for what they yeild, it looks like a great idea to go with this machine.....I knew nothing of the printer heads though!
Thank-you.

A Printhead is the accessory that actually drops the ink on the paper. In older printers, The cartridges themselves had integrated printheads, so the ink was dropped from the cartridge itself. In this printer, the print cartridge and the printheads were made separate accessories. The ink from your ink cartridge travels to the printheads through the ink tubes, and the printhead drops it on the paper. You wont have to replace the printheads as much as the print cartridges, because the source of the ink is the cartridges, and not the printheads. You don't need to replace the printheads unless the printer tells you that there's a problem with it. You dont have to do any cleaning or maintainance on it, as the printer itself does it all. Just don't forget to replace the cartridges once they run out of ink.
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Need a table to be printed at end of line items for each Header level

Hi Friends,
I have to print a table in the smartform at the end of all the line items.
The problem is
For example there are 2 Header Details say A B and header A has 15 line items and B has 8 line items.
Now I am printing header A line items first. Suppose each page can have 5 line items. At the end of line items for header A I need to print a table at the end of line items for each header
Page1
A1
A2
A3
A4
A5
Page2
A6
A7
A8
A9
A10
Page3
A11
A12
A13
A14
A15
Table1 has to be printed on this page
Page4
B1
B2
B3
B4
B5
Page5
B6
B7
B8
Table2 has to be printed on this page.
Does any one had this kind of situation?
Waiting for your replies.
Thanks,
Chaithanya
Edited by: chaithanya k on Mar 20, 2008 5:08 PM

Hi,
Thanks for your reply and sorry for the late response.
I have 2 tables one is the Header table and the other is Item table. After printing all the item details and then it should print the Header level details at the end of the items details.
Hope you understand. Please see my question where I have given an example.
Thanks,
Chaithanya.

Print Head for our C7280 All In One Printer

We have a C7280 All in One Printer in the office/ Our repairman told us to order all new color cartridges for it before he could fix it. We did that, however, today he told us the print head was bad and that we would be better off to buy a new printer than fix the C7280. He told us he could not get parts for our printer anymore. If it is the print head, can this printer be fixed?

That is the only way you can clean the ink cartridges. I would recommend contacting HP technical support for further assistance. Click here to find out: HP Worldwide Contact.
Good luck.
I worked on behalf of HP.

How do i clean print heads for 990 c on windows 7

How do i clean print heads for DekJet 990 cxi on windows 7

Hey @remo1957 ,
Thanks a lot for the question, now lets get you an answer!
I see you are looking for instructions for how to clean your printers printheads. Unfortunately you are unable to use an automated tool to clean your printheads.
I have linked a document that goes through how to clean and maintain your printer.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpd06920&tmp_task=useCategory&cc=us&dlc=en&lc=en...
Best of luck and I hope this get you what you are looking for!
I worked for HP.

Re: Print head replacement for OfficeJet Pro L7580

Help! I have an OfficeJet Pro L7580 and the ink was running dry on the black and yellow. I replaced the ink, but now it still will not print. It says there is a problem with the yellow and black print heads. Question is where do I get them and how much do they cost and will that fix my problem? I have found them in my computer and can take them out with no problem, just don't know how to get new ones!

The online HP Parts Store should be able to help get the part:
http://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=547D739C0DCC43949105EA3B0F3B1FB5
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

MG2100 Printer Head Alignment not working for color ink?

Hi,
I have a Canon MG2100, and I just changed the color ink. When I print something in color I get magenta lines through the image. I realized I had to align the heads and have been trying to do both the automatic and manual methods of aligning the printer heads. I click color every time, but when the printer prints the sheet I'm supposed to scan or input values, there are no color values printed, only the black and white? I assume it needs the color values since the manual has them... What am I doing wrong?
Here's a picture:

Hi bgill93.
First, please make sure that the ink installed in the printer is the correct ink. The correct ink cartridges are the PG-240 black and the CL-241 color.
Next, a test page should be printed. The nozzle check pattern shows if each print head nozzle is operating properly.
1. Ensure that the printer is powered on and the LED displays a 1.
2. Open the paper output tray.
3. Load a sheet Letter-sized plain paper in the Auto Sheet Feeder.
4. Press the <Maintenance> button to display [A]. The Maintenance button is the button on the Operator's panel which has the wrench and screwdriver label above it.
5. Press the Black Start button. The machine will print a nozzle check pattern. Please compare the test page that you printed with the one at the bottom of this post.
If the test page does not match the example attached to this email, printhead cleanings should be performed. To do this, please follow these steps:
1. Ensure that the printer is powered on and the LED displays a 1.
2. Press the <Maintenance> button once to display [H].
3. Press the Black Start button. The cleaning will commence.
After performing a few cleanings, please print another test page.
If you continue to have difficulties, it is recommended that the ink cartridges are replaced.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Print head alignment keeps on getting worse and worse the more I try to "fix" it

First off, I know that this question doesn't really belong in the mbp section, but since I am printing from one, I thought this would be the closest match.
I have an Epson NX420 printer which came with my 2011 mbp 13in for free (err... $100 off the original $95ish to be exact). It will turn 3 years old in less than a month.
This past week, I have had troubles printing "good" images, so I did the print head alignment on Epson Printer Utility 4, following the written directions. I printed something out, and it was still disgustingly off, so I repeated the process two more times, each time printing something different. The vertical alignment is fine, but the horizontal alignment seems to get worse and worse. One thin line will be split into two in some places, and one will be dotted while the other solid, and in the case of color, the two bands are different colors. Solids come out grainy.
I don't want to waste any more paper and expensive ink for something that is not fixing itself. Since my mbp is still under Applecare warrenty, will Apple fix or trade my current printer for another one for free, or does Apple have nothing to do with printers other than its sale? If not, are there alternative ways to fix this problem? I am sure I am choosing the box without any bands at all and if there is I choose the lightest band-in-a-box and click realignment.
Here is the recent printout of random lines and text, after three unsuccesful trials of print head alignment.

This is a printer issue and it's only covered under the Epson Warranty Program, which is 1 year. AppleCare has nothing to do with that.
You'll probably have to replace the printer if the print heads cannot be replaced. That's the issue when you buy an inkjet that has print heads that aren't part of the ink cartriges... when they go bad, they go bad and you're hosed. If the issue persists after a print cartridge change, then it's definitely the heads.

Gaps only in black printing at same place on page, pretty new print head

Have run diagnostics and repeatedly cleaned print heads, calibrated etc but still getting breaks in the black printing, in same spots regardless of what's printed and across the page. Attached photos show print quality. Thanks, in advance.

Welcome , I noticed you are getting gaps in your black and any of colour blocks that uses the yellow on your HP Officejet Pro 8000, and I think I have found some more information for you. Note: HP recommends that you use genuine HP ink cartridges. HP cannot guarantee the quality or reliability of non-HP ink cartridges or refilled HP ink cartridges. If you do not use genuine HP ink cartridges, the steps in this post might not resolve the issue you experiencing. ** This is also for Printheads. ** In your title, you mentioned this is a new printhead? I just want to confirm that the printhead your replaced was the HP 940 Black/Yellow Officejet Printhead. (C4900A) It sounds like you have done a lot of troubleshooting on your own, but just to make sure you haven't missed any steps you can review these documents;HP Officejet Pro 8000 Printer Series (A809) - Troubleshooting Print Quality IssuesPoor Print Quality Immediately after Setup, an Extended Idle Period, or after Printhead Replacement (This one for sure.) When did you replace the printhead? Consumables have there own warranties, you can review the Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies - then Contact HP Support for further assistance. Fill in the model number and the form to receive a case number for quicker assistance. Please let me know if these steps resolved your issue, or if there is anything else I can do to help. I look forward to hearing from you! Thanks,

Pixma MG6320 Where is the print head release?

‎09-06-2014 01:12 PM
My Pixma MG6320 was replaced by Cannon by mail without a printer head while under warranty with problems with the print head and I am supposed to use the head from my old printer (the one with the print head problems). They can't send me a replacement with a new head? The access door is inadequate to perform this operation and there is no hint on the generic instructions, that apply to many different models, where the head release lever is. I see that there are two brass clips way at the back of the assembly that seem to be holding the head in place.
How hard would it be for a huge corporation like this to provide instructions applicable to the exact product you purchased instead of these generic instructions that leave out so much you need to know; in able to do what they seem to expect of you. Give me a break! Don't they sell thousands of each different model. Shows how important my time and peace of mind is to the manufacturer. Online "how to" help also does not show the majic release lever. Also, it is the weekend and telephone help is not available.

Hi bettytillery,
On very rare occasions, like a print head error condition or poor print quality issues, it may be necessary to reseat or remove the print head from one printer to install it into another. Follow these steps to remove the print head:
Make sure that the power is turned on, then, holding both sides of the paper output tray, gently open it.
Lift the operation panel open until it stops. The print head holder will move to ink tank replacement position.
Push the tab (A) on an ink tank and lift it out of the printer.
Remove the rest of the ink tanks from the holder.
After all the ink tanks have been removed from the holder, press and hold the Stop button for two seconds (or longer) until the print head carriage moves to the replacement position and then release the button. The carriage will move to the right and then return almost centered with the front opening.
Open the the inner cover (B) and push it down all the way to the bottom.
Pull the Head Set Lever towards the front of the machine. You may find resistance when the bottom of the Head Set Lever hits the back of the front edge. The Head Set Lever will move forward as it slides above that front edge.
Use your finger tips to grab the top of the center tab and pull out the print head. You will notice the front of the print head will drop face down as you pull it out of the machine.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

F4180 Print Head Cleaning

I've seen posts regarding the removal and cleaning of out of warranty print heads and was hoping someone could direct me to instructions for removing the print head for cleaning on the F4180.
I am on my THIRD black cartridge which prints as if there is no ink in it. When I returned the first, the store probably thought I was cracked (returning an empty in the new box??). I thought perhaps there was a run on bad cartridges, but maybe it is the print head?
I almost purchased a different brand printer today while getting yet another cartridge.
Thanks!

I'm having the same basic problem, except that cleaning the print heads does not solve the problem. I've changed the black ink cartridge/head twice now with no improvement.
HP customer service has been no help at all - my printer is an HP Officejet Pro 5400. The last HP printer I will buy, I think.
PC magazine and other online sources are giving HP printers lousy reviews. I may buy a Canon this weekend and junk the Officejet Pro 5400.

Warranty for print head

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