Was told you had netflix for TV,

I have been trying to reduce my bill. I called and asked for netflix to be put on and other channels taken off. Just found out you don't even offer netflix for TV subscription. My bill did not get reduced and who ever person was I talked to obviously did not understand ENGLISH. Now, again bill has not been lowered. I actually told her that was what I wanted, to reduce bill. She did give me prices of adding netflix and taking away the channels. If I have anything like netflix no direction on how to use it.

Angelbabe76 wrote:
I have been trying to reduce my bill. I called and asked for netflix to be put on and other channels taken off. Just found out you don't even offer netflix for TV subscription. My bill did not get reduced and who ever person was I talked to obviously did not understand ENGLISH. Now, again bill has not been lowered. I actually told her that was what I wanted, to reduce bill. She did give me prices of adding netflix and taking away the channels. If I have anything like netflix no direction on how to use it.
You do not have Netflix, at least NOT through Uverse. Uverse does not offer the Netflix platform and has never offered Netflix with Uverse service. Netflix is a separate service that is acquired separately, must be accessed separately and paid for separately. Uverse has nothing to do with Netflix. I'm sorry you were told that and I have to say that that's a new story we've heard. And a price to "add" Netflix? What price did they give you exactly?
You do have access to Uverse's ON DEMAND. You can access many movies and TV shows that are within your package and you can watch select programs free using that service. Perhaps that is what the CSR was referring to.
If you are seriously considering Netflix, you need to do your own research: how much it is, how to sign up, how to access the service in your home. Check out THIS PAGE
To reduce your monthly bill, check online for the different Uverse TV packages. There are 5 from Basic to U400. http://www.att.com/esupport/article.jsp?sid=KB401272

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