We'll the thing is I have asked for a refund on an app I never ment to purchase and apple offered me a refund and I wondered how to redeem it
Hi
How was it bought? How did they say that it would be refunded? As an available credit on your account or reimbursing a credit card?
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Whenever I use private browsing I have to use mystart from Incredimail and I prefer to use Bing.I cannot find anywhere in Incredimail or Firefox where I can alter this.
== Every time I use private browsingHello.
I can't be sure about this, but I'm guessing you have some kind of extension or plugin changing the behavior of Firefox. Try running Firefox in safe mode (to disable extensions and plugins) to see if this fixes the issue. If it does, you'll need to track down which extension or plugin is causing the problem (simply disable them one at a time). If this running in safe mode doesn't fix the issue, it's possible that some kind of about:config entry is causing the issue. Do this:
- type about:config in your address bar and press enter
- say "yes I'll be careful" if the browser asks you something
- now, search for "incredimail" (without the commas) to find any and all strings with it. Simply rightclick ALL of them and select Reset.
That should fix the issue. -
I got an ipod recently and i bought songs and apps already but i cant even get free things now without it asking for my billing details which i have already put in and i know for sure that i still have money on it
You need a valid payment method even for free items. If you know the payment method is valid then contact iTunes.
Apple - Support - iTunes - Contact Us -
I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email
If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..
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Since downloading the latest ios my ipad2 asks for a passcode to get in. Since I have never had one I cant give it one and I cant open it up. How do I bypass the this please.
I have seen other users talk about this and make the same claim. Unfortunately, even if you didn't set a passcode, and the iPad is insisting that you did, unless you can successfully guess what the passcode is, you still have to follow these instructions and use one of the methods in here in order to restore your iPad which will then unlock it.
iOS: Forgotten passcode or device disabled after entering ... -
I have tried to change my password and get to the part where you need to verify by answering the questions, and I get can not get any further, as it tells me the answers aren't the ones they have but I know it is correct, so I have asked for an email to be sent, but no email comes.I receive other emails from iTunes but not the one helping me to change the password. Has any one got any idea why?
Contact iTunes customer support, no one in these user to user support forums can assist you.
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I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
Hi everyone. I am trying to download ML on my iMac and when I click the download button, I am asked for my PW which I provide and then the ML icon launches in launchpad but nothing takes place. Have been trying for 2 days and this is driving me nuts. Help
Yes it does and there is an indication that the software is downloading but after a few hours, it just stops without any error message. Everything simply disappears and I need to start over again. I have a superfast connection so it should no be this slow. Everything worked fine on my MBP and I am in the same place. Any ideas
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I have tried to ask for a refund in apple store for an application that I downloaded by mistake. It works only for iPad and iPhone and not for my mac.But after clicking on 'Report a problem' at the corresponding purchase I wasn't routed to Apple's website. Could you help?
Hi Peggy,
There's an endless combination of Internet plugins that you might need for a particular website, from Flash to Java, to Windows Media to some other streaming/media protocol. Probably what's helpful here is either of the name of the plugin that you're being asked for or the website(s) you're accessing that require them. I suspect it's probably a media plugin, like Flash, Windows Media or some DivX type plugin but that's just a guess with the information provided. -
I cannot install adobe flash onto my mac, whenever the installation box appears it asks for a password! I have entered my apple ID password and any other password I use, but still no joy! Any advice?
Exactly where are you getting your Flash from? It is quite free from the maker, no password needed.
http://get.adobe.com/flashplayer/
However, if you fell for a trap and were lured into a fake site to rob you of your Apple ID credentials, I suggest you change your passwords immediately. -
My Apple ID asks for answers to security questions which I never input. I have searched how to reset my security questions and have found that the option below where your answers are to be input to reset questions does not exist on my iPhone 5c
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114119) -
Help with finding my serial number. I subscribe. Pay monthly. Today, for the first time, I am asked for a serial number? So, where is this thing called a serial number?
sign out and then back in to your cc desktop app.
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What's the thing that you have the most of?
Comic Books. Not sure what I am at, but according to my wife, "too many".
Part of my weekend plan is to dive into my record collection for some serious listening / organization time. According to the Google Doc I have where I keep track of what vinyls I have... I'm up to almost 300. (And that's without cataloging for the past few months.) Somehow, over the past few years... records have become the thing that I have the most of in my life. (I'm pretty proud of it.) Here's a pic of the damage I did on Record Store Day alone this year:
I'm curious to know though... what are some collections that SpiceHeads have? (I'm SURE there are some interesting ones...so let's hear 'em!)
This topic first appeared in the Spiceworks Community -
I downloaded Mavericks and it won't install. I did re-set my password and when I click on Install for Mavericks, I still get a box for "administrator password" and it still won't accept my new password. Is there a difference between my Apple ID and the administrator password they're asking for? I never had an administrator password-- I just hit enter and have never had a problem before with previous installations. I'm on an iMac, from 2007, running Mt. Lion (version 10.8.5). I've been looking for other's posts who may be having the same problem, but haven't found any. Can anyone help?
Ugh. The 'no password, no work' thing is a recent Apple development. I ran into it on my system and ended up having to do a clean install on a partition I fully erased.
I suppose, if you have the ability to, go online and look up how to burn a bootable DVD image. Download the 10.8.4 image then use the Disk Utility to make a boot image of it. You'll need a dual-layer DVD or a USB drive (or memory stick at least 8GB) If you've got an optical drive, burn the disk, if you've a USB device, use that.
Then get a pocket drive and copy your important files off the system or let Time Machine do a full backup.
When the backup is done, insert the disk and hold down the C key until the machine boots off of the DVD. At the point you get to the start window, go to the menu and choose the Disk Utility.
In the Disk Utility, reformat the drive. You go to the actual DRIVE (not the Macintosh HD, but the root above it that is the actual hard drive device)
I always do this and *partition* it into several volumes, the benefit being, you can store all of your music, documents and importans stuff on that secondary storage volume you make - it will have it's own index and then the first volume is where you put the OS and it will have it's own index as well. That way, if the OS throws a wobbler and you need to reinstall, you don't lose your data.
Depending on the size of your hard drive, it is good to give your OS partition at least 60GB and optimally 100GB, and the rest for storage.
Name your volumes, use the little box sliders to manually size them or put that number in the size window, select for the format, Mac OS Extended (Journaled) and hit Apply and then the Disk Utility will quickly create your new partitions.
Once finished, quit the Utility and it will return you to the OS installer. Select the volume you want to install to and it should start up and install.
Once the installation is done, you'll get the new machine startup then you MUST put in a password for the computer. Once you're in, and to the desktop, don't bother with any Mountain Lion updates, go right to the App Store and get the Mavericks update and let it install the app to your Applicaitons folder, then do that install.
On a side note, there MAY be a way to make a disk image from the Mavericks application and avoid the entire Mountain Lion step.. I honestly do not know, but a bit of hitting the search engines may find out if there is. I think that if you looked for "make Mavericks boot disk or boot image' you may find something.
Good luck! -
For the past two weeks, every time I start up my computer I'm asked for an iCloud login. I've never used iCloud and I'm not likely to. How do I get this login to stop automatically showing up? I'm using an iMac G5 with OS 10.9.4.
One more quick thing first. Hold the SHIFT key this time as you startup and see if that gets you any further (this is called 'Safe Mode' by the way). I'm not too confident that this will work in your case but it's worth a try. If it boots up, go into Disk Utility and repair permissions.
If it doesn't, you're going to have to do an Archive & Install which will install a fresh copy of the OS over the top BUT keep all your users, files and apps in place.
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