Web Intelligence server memory is full

Hi All,
We are facing an issue with Webi Intelligence document. Below are the details and our finding from different environments.
Problem in Production: When user runs the Webi report from Infoview, Report is coming as blank even though there is data,
Findings in production:
1. Checked on BW server transaction code ST22 it has session time out.
2. Switched on the trace and did MDX test using MDX query, even that is timed out.
Environment: BOXI3.1 RTM, Windows server, Web Intelligence and BI 7.0
When we are trying to run the same report from QA we are getting the following error u201CWeb Intelligence Server memory is fullu201D
Findings in QA:
1. When user is running the report from Infoview web Intelligence server memory is reaching 1.6GB and is getting hanged.
2. Checked on BW server transaction code ST22 it has session time out.
3. Switched on the trace and did MDX test using MDX query, it is running fine.
Environment: BOXI3.1 and Fix pack 1.3, Windows server, Web Intelligence and BI 7.0
Universe is built on BEX Query and it is running fine both in QA and Production environments.
I would really appreciate your help.
Thanks
Sudha.

Based on this :
2. Checked on BW server transaction code ST22 it has session time out.
3. Switched on the trace and did MDX test using MDX query, it is running fine.
The issue is outside of BO, but with BW query you're using - it returns too much data causing memory overflow and timeouts.
Optimize BW query !!
Also, upgrade to XI3.1 Sp2 Fp2.5 and latest servise pack for BW to resolve some of the issues with large queries that exist on your patch level.

Similar Messages

Web Intelligence server memory full error

Dear Team,
We have installed BO 3.1 SP3 in our office on Windows platform, we
have installed CMC, DF and FSR on the same server. And we often getting
the Web Intelligence server memory full error, so can we separate u201CWeb
Intelligence Reporting Serveru201D on to a separate system to do the load
balancing?
Regards,
kiruba

1) Go to windows explorer.
2) Go to C drive (or wherever your Tomcat is installed) c:\programfiles\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes\webi.properties
3) open this file webi.properties with a notepad and add MAX_HEAP_SIZE=1024000000 as the bottom most line of the file.
4) Save the file.
5) Restart the tomcat server and webi as well.
Just check in below link
XI3.0-WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)

XI3.0-WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)

Hi All
when i try to open the webi report i get error
WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)
JAVA Deployment and XIR2 Edit the webi.properties file :
1) Go to windows explorer.
2) Go to C drive (or wherever your Tomcat is installed) c:\programfiles\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes\webi.properties
3) open this file webi.properties with a notepad and add MAX_HEAP_SIZE=1024000000 as the bottom most line of the file.
4) Save the file.
5) Restart the tomcat server and webi as well.
(This works for xir2 and this is not the permanent fix I guess)
For Xi3.0 : XI3.0-WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)
Cause
The error message appears because the Web Intelligence server stresses the memory resources when processing many reports containing a large amount of data.
Resolution
To resolve the error message, it is necessary to increase the memory heap size value. Complete these steps:
Click Start > Run. The Run dialog box appears.
Type "regedit" in the Open text field. Click OK. The Registry Editor appears.
Navigate to the HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Session Manager.
Click Subsystems > right-click Windows key > click Modify.
Edit the SharedSection value from 1024,3072,512 to 1024,3072,1024.
Also, set this to a value higher than the Web Intelligence Report Server connection time out value found in the Central Management Console. This value is written in minutes. The default value is 20.
Close the Registry Editor.
Restart the Web Intelligence Report Server for the changes to take effect.
So gurus please suggest for any alternative or permanent fix ,as this seems to be workaround.
please suggest me ..........for fixing this webi memory issue in XI3.0 .
Thank You.

Hi,
Anybody has found any solution to this problem? The forum say in XIR2 we have to modify the webi.properties file in c:\programfiles\Tomcat\webapps\businessobjects\enterprise115\desktoplaunch\WEB-INF\classes\webi.properties to add MAX_HEAP_SIZE=1024000000 as the bottom most line of the file.
My first question is where can i find this file to add the parameter in XIR3.0? I have many webi.properties. Second question, is it the solution?
Thanks in advance,
Sandra.

Need web intelligence server memory threshold settings for SAP BO BI XI4.0

Hi,
We have found that WIreportserver.exe process taking high memory in our BO systems. We are in SAP Business objects XI 4.0 SP 07 Patch 2 version now.
We have found that the Web intelligence server memory threshold settings to be changed in case of these issues.
But there are no documents that says about the recommended settings for SAP BO BI XI 4.0 version.
The XI 3.1 recommendations(SAP Note:1544103 ) can not be taken as its a 32bit server and the X14.0 is a 64 bit one.
Please let me know the recommended settings for web intelligence server memory threshold settings SAP BO BI XI 4.0 version or any SAP note that says about it.
Any suggestions/ recommendations are welcomed that will fix the issue.
Thanks in advance.
Regards,
Sithara.S

Hi Henry,
PFB the answers inline:
which setting are you referring to?
There is settings for 'Web Intelligence Server Memory Threshold Settings' where we will set values for memory max threshold,memory lower threshold and memory upper threshold values .You can check the SAP note 1544103 which says the settings , but its applicable for 3.1.
and which ones have you changed already?
We have not done any changes in settings yet. We are actually searching for the recommended values.
what errors / symptom are you trying to avoid?
We are facing issue in 'WIreportserver.exe' occupying 100% memory.
Please suggest and let me know if any other information is needed.
Regards,
Sithara S

WEB INTELLIGENCE SERVER MEMORY FULL - ERROR (WIS -30280)

How to incress the WEBI Server Memory. On what paramters the Memory will depend on?

You cannot increase the amount of memory Webi can use. It can only use 2GB. At 1.6GB it's supposed to stop accepting requests until it can release some memory and start working again. Depending on your patch level, there is a bug that will prevent this from happenning.
You can, however, add additional Webi servers to your enterprise to handle more load. You can also reduce the number of Maximum Simultaneous Connections that each Webi server can handle to keep the memory cost lower for each server instance.

Reports crashing web intelligence server

There are a couple of reports that keep crashing our web intelligence server. Every time those reports are schedule or manually ran, the web intelligence server that runs the report will crash, and the server just hang at the starting stage, never fully recover. Has anyone been experiencing this or know the cause of this? My solution now is to have a script that checks the WIS every 15 minutes, if it's hang, then the script restarts WIS.

Hi johnny,
Do you find solution for your problem ?
we facing same problem where some webi report causing server to crash.
when we open the report, web intelligence server crash afterward. We found that it happend when whe log as administrator and click the drill button, after the drill button clicked, webi server down.
our environment is solaris, BOXI SP2 + PP .
ps: How can I contact BO customer support representative, if I want to report this problem?
Thanx alot

Web Intelligence server busy

Hi,
When we are running webi reports (on top of SAP BW), we receive sometimes the following error message:
"ERR_WIS_30284: the web intelligence server is busy".
I checked in OSS and on SDN, but didn't find any solution.
Has anyone an Idea to fix the issue?
THank you,
Gabriel

Gabriel,
I checked on the SAP Tech Support site and found the below (link) note as a possible explanation for receiving the ERR_WIS_30284 notice:
[https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/sno/ui_entry/entry.htm?param=69765F6D6F64653D3030312669765F7361706E6F7465735F6E756D6265723D3133323134353826]
Thanks,
John

Want to understand the eror message in Web intelligence Server Log

Hi,
I have BO XI R2 running. Recently I found inside logging directory of BO that there are lots of records inside WI*.log (the logs for the web intteligence server) which says something like this:
[Mon Sep 08 00:32:01 2008]     2512     9284     assert failure: (.\TraceLog.cpp:1644). (false : TraceLog: **ASSERT:ctResourceBundle:Message not found for id: : 344 [ResourceBundle.cpp;310]).
[Mon Sep 08 00:32:01 2008]     2512     9284     assert failure: (.\TraceLog.cpp:1644). (false : TraceLog: **ASSERT:ctResourceBundle:Message not found for id: : 344 [ResourceBundle.cpp;310]).
[Mon Sep 08 00:32:09 2008]     2512     34036     assert failure: (.\TraceLog.cpp:1644). (false : TraceLog: **ASSERT:ctResourceBundle:Message not found for id: : 344 [ResourceBundle.cpp;310]).
[Mon Sep 08 00:32:09 2008]     2512     34036     assert failure: (.\TraceLog.cpp:1644). (false : TraceLog: **ASSERT:ctResourceBundle:Message not found for id: : 344 [ResourceBundle.cpp;310]).
Our WEBI is working perfectly. So I am quite confused. Is there any area which I should notice? Any reason to panic? Any forecast of future disaster?
Please let me know your expert opinion.
Thanks,
Tanveer.

Hi;
one more of our "non event", it's only an assert being raised somewhere in the code, I got exactly the same here, no real problem, in most cases the system is self recovering : most asserts are raised when entering a piece of code, the system checks the arguments being given to him at that point by "asserting" and if they don't match, it will do the thing another way instead of crashing later.
As long as the system is working as expected, you don't have any reason to panic.
Regards;
Lionel

BI4.1 SP02 Installation Stuck on "Adding Web Intelligence Sample"

Hi,
I am in Panic, I am upgrading my BO4.0 SP04 to BI4.1 SP02. My existing BI4.0 system is clustered. Two clustered CMS running in Machine1 and machine2.
I am running the 64 bit BI4.1 SP02 installer in Machine1.. Almost 80% of the installation is done. But for last 7 hrs, the installation is stuck on "Adding Web Intelligence Server". I have checked the log file in D:\BusinessObjects4\InstallData\logs\2014.05.03.10.36.01. Following is the last few lines from the log. Please help me.
16:04:08.974   Action id:         RunCommand
16:04:08.974   Source name:       InstallFramework.dll
16:04:08.974   Source type:       sharedlib
16:04:08.974   Source entry pt:   RunCommand
16:04:08.974   Action source dir: D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\
16:04:08.974   Action model:      64
16:04:08.974 ExecuteAction: calling actionExecutor->ExecuteAction()
16:04:08.974 NativeActionExecutor calling action out-of-proc.
16:04:08.974 Path to action agent executable: C:\Users\dast\AppData\Local\Temp\RarSFX1\setup.engine\plat64\actionagentproc.exe
16:04:08.974 Action connection attempt 1
16:04:08.974 Found free listening port for action agent server: 4520
16:04:08.974 AgentServer listening on port socket:4520 for remote action process
16:04:08.974 Main thread is waiting for listening socket to be ready...
16:04:08.989 Server accepted actionagentproc connection
16:04:08.989 AgentServer connected to: 127.0.0.1:4520
16:04:08.989 Current working dir: D:\BusinessObjects4\InstallData\logs\2014.05.03.10.36.01\
16:04:08.989 NativeActionExecutor: temporarily updating path. Adding to path: D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\actions\
16:04:08.989 Set environment variable 'Path': 'D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\actions\'.
16:04:08.989 Prepend to environment variable 'Path': 'D:\BusinessObjects4\InstallData\InstallCache\setup.core-4.0-core-64\14.1.2.1121\actions\;D:\app1\product\11.2.0\client_1\bin;E:\app\product\11.2.0\client_1\bin;C:\Program Files\HP\NCU;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Windows\idmu\common;C:\Program Files\OmniBack\bin\;d:\Program Files\HP\HP BTO Software\lib;d:\Program Files\HP\HP BTO Software\bin;d:\Program Files\HP\HP BTO Software\bin\win64;d:\Program Files\HP\HP BTO Software\bin\win64\OpC;'.
16:04:08.989 NativeActionExecutor: calling action entry point.
16:04:09.005 RunCommand: Get CmdLine: "D:\BusinessObjects4\SAP BusinessObjects Enterprise XI 4.0\win64_x64\sapjvm\bin\javaw.exe" -Dtracelog.logdir="D:\BusinessObjects4\SAP BusinessObjects Enterprise XI 4.0\Logging\ " -Dtracelog.process=biarengine -jar "D:\BusinessObjects4\\SAP BusinessObjects Enterprise XI 4.0\java\lib\biarengine.jar" "D:\BusinessObjects4\\SAP BusinessObjects Enterprise XI 4.0\java\lib\biarengine_webisamples.properties" "password=********"
16:04:09.005 RunCommand: Get Hide:    1
16:04:09.005 RunCommand: Get DisableWOW64Redirection: 0
16:04:09.005 RunCommand: Get ProductObjectModel: 32
16:04:09.005 RunCommand: Get noWaiting: 0
16:04:09.005 RunCommand: WOW64 redirection is enabled
16:04:09.005 RunCommand: UseShellExecute:    false
16:04:46.132 Could not reach CMS 'XXXXXX:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
Could not reach CMS 'XXXXXX:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:695)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:838)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.doUserLogon(LogonService.java:815)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.userLogon(LogonService.java:211)
at com.crystaldecisions.sdk.occa.security.internal.SecurityMgr.userLogon(SecurityMgr.java:177)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody0(SessionMgr.java:454)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon_aroundBody1$advice(SessionMgr.java:512)
at com.crystaldecisions.sdk.framework.internal.SessionMgr.logon(SessionMgr.java:1
16:04:46.132 )
at com.businessobjects.sdk.biar.utility.XSDUtility.initializeSDK(XSDUtility.java:544)
at com.businessobjects.sdk.biar.utility.XSDUtility.main(XSDUtility.java:979)
Caused by: com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Communication error occurred when trying to connect to server TANAYCOMP:6400 (FWM 01009)
cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$CommunicationError: Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009)
cause:com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection refused: connect minor code: 0x4f4f0001 completed: No
detail:Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection refused: connect
detail:Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009) attempt to establi
16:04:46.132 sh connection failed: java.net.ConnectException: Connection refused: connect
at com.crystaldecisions.sdk.exception.SDKException.map(SDKException.java:140)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:694)
... 9 more
Caused by: com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$CommunicationError: Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009)
cause:com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection refused: connect minor code: 0x4f4f0001 completed: No
detail:Communication error occurred when trying to connect to server XXXXXX:6400 (FWM 01009) attempt to establish connection failed: java.net.ConnectException: Connection refused: connect
at com.crystaldecisions.enterprise.ocaframework.RawAPSDirectory.find(RawAPSDirectory.java:256)
at com.crystaldecisions.enterprise.ocaframework.APSServerHandler.bui
16:04:46.132 ldAPSClusterInfo(APSServerHandler.java:581)
at com.crystaldecisions.enterprise.ocaframework.APSServerHandler.buildServerInfo(APSServerHandler.java:192)
at com.crystaldecisions.enterprise.ocaframework.ServerController.redirectServer(ServerController.java:534)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.redirectServer(ServiceMgr.java:959)
at com.crystaldecisions.enterprise.ocaframework.ManagedSessions.get(ManagedSessions.java:258)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService_aroundBody4(ServiceMgr.java:520)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getManagedService(ServiceMgr.java:1)
at com.crystaldecisions.sdk.occa.security.internal.LogonService.ensureServiceStub(LogonService.java:651)
... 9 more
Caused by: com.crystaldecisions.thirdparty.org.omg.CORBA.TRANSIENT: attempt to establish connection failed: java.net.ConnectException: Connection refused: connect minor code: 0x4f4f0001 completed: No
at com.crystaldecisions.thirdpart
16:04:46.132 y.com.ooc.OCI.IIOP.Connector_impl.connect(Connector_impl.java:167)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClient.createTransport(GIOPClient.java:233)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClientWorkersPool.next(GIOPClientWorkersPool.java:122)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClient.getWorker(GIOPClient.java:105)
at com.crystaldecisions.thirdparty.com.ooc.OB.GIOPClient.startDowncall(GIOPClient.java:409)
at com.crystaldecisions.thirdparty.com.ooc.OB.Downcall.preMarshalBase(Downcall.java:181)
at com.crystaldecisions.thirdparty.com.ooc.OB.Downcall.preMarshal(Downcall.java:298)
at com.crystaldecisions.thirdparty.com.ooc.OB.PIDowncall.preMarshal(PIDowncall.java:198)
at com.crystaldecisions.thirdparty.com.ooc.OB.DowncallStub.preMarshal(DowncallStub.java:265)
at com.crystaldecisions.thirdparty.com.ooc.OB.DowncallStub.setupRequest(DowncallStub.java:545)
at com.crystaldecisions.thirdparty.com.ooc.CORBA.Delegate.request(Delegate.java:556)
at com.crystaldecisi
16:04:46.132 ons.thirdparty.com.ooc.CORBA.Delegate.is_a(Delegate.java:373)
at com.crystaldecisions.thirdparty.org.omg.CORBA.portable.ObjectImpl._is_a(ObjectImpl.java:88)
at com.crystaldecisions.enterprise.ocaframework.idl.ImplServ.OSCAFactoryExHelper.narrow(OSCAFactoryExHelper.java:100)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getOSCAFactory_aroundBody8(ServiceMgr.java:552)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getOSCAFactory(ServiceMgr.java:1)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getUnmanagedService_aroundBody16(ServiceMgr.java:721)
at com.crystaldecisions.enterprise.ocaframework.ServiceMgr.getUnmanagedService(ServiceMgr.java:1)
at com.crystaldecisions.enterprise.ocaframework.RawAPSDirectory.find(RawAPSDirectory.java:155)
... 17 more
16:04:46.350 2014/05/03, 04:04:46: RunRedistProgram: return value -4
16:04:46.350 RunCommand: Command returned result [-4]. Retried [0] times. Will retry up to [9] times. Waiting for [30] seconds...
16:05:25.755 Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
com.businessobjects.sdk.biar.om.OMException$ExceptionWrapper: Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
at com.businessobjects.sdk.biar.om.internal.ThrowableSink.rethrowExceptions(ThrowableSink.java:88)
at com.businessobjects.sdk.biar.om.internal.importer.OMImporter.importObjects(OMImporter.java:262)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.doImport(ObjectManager.java:671)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.access$500(ObjectManager.java:62)
at com.businessobjects.sdk.biar.om.internal.ObjectManager$1.run(ObjectManager.java:423)
at com.businessobjects.sdk.biar.om
16:05:25.755 .internal.ObjectManager$1.run(ObjectManager.java:389)
at com.businessobjects.sdk.biar.om.internal.ObjectManager$AbstractImport.run(ObjectManager.java:913)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.importArchive(ObjectManager.java:378)
at com.businessobjects.sdk.biar.utility.XSDUtility.importXMLOM(XSDUtility.java:662)
at com.businessobjects.sdk.biar.utility.XSDUtility.importXML(XSDUtility.java:610)
at com.businessobjects.sdk.biar.utility.XSDUtility.performAction(XSDUtility.java:588)
at com.businessobjects.sdk.biar.utility.XSDUtility.main(XSDUtility.java:980)
Caused by: com.businessobjects.sdk.biar.exception.XSDException$ImportParsingException: Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
cause:com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'Co
16:05:25.755 uld not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)
detail:Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009) XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)
at com.businessobjects.sdk.biar.internal.ArchiveParser.parse(ArchiveParser.java:74)
at com.businessobjects.sdk.biar.om.internal.importer.ParserThread.runSafely(ParserThread.java:55)
at com.businessobjects.sdk.biar.om.internal.concurrent.AbstractThread.run(AbstractThread.java:19)
Caused by: com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:
16:05:25.755 ApplicationsWithDiscussion'' (FWM 04011)
at com.businessobjects.sdk.biar.internal.ArchiveParser$SAXHandler.startPrefixMapping(ArchiveParser.java:515)
at org.apache.xerces.parsers.AbstractSAXParser.startNamespaceMapping(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.startElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement(Unknown Source)
at org.apache.xerces.impl.XMLNSDocumentScannerImpl$NSContentDispatcher.scanRootElementHook(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at javax.xml.parsers.SAXParser.par
16:05:25.755 se(SAXParser.java:395)
at com.businessobjects.sdk.biar.internal.ArchiveParser.parse(ArchiveParser.java:66)
... 2 more
Caused by: com.businessobjects.sdk.biar.exception.XSDException$XSDParsingException: XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleElement(XSDDOMParser.java:569)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:335)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleSequence(XSDDOMParser.java:530)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:333)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleExtension(XSDDOMParser.java:59
16:05:25.755 8)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:337)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleComplexContent(XSDDOMParser.java:523)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:329)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseChildren(XSDDOMParser.java:350)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.HandleType(XSDDOMParser.java:510)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.ParseXSDNode(XSDDOMParser.java:325)
at com.businessobjects.sdk.biar.internal.XSDDOMParser.parseXSD(XSDDOMParser.java:256)
at com.businessobjects.sdk.biar.internal.XSDManager$AbstractPluginXSD.getXSD(XSDManager.java:200)
at com.businessobjects.sdk.biar.internal.XSDManager.getPluginXSD(XSDManager.java:82)
at com.businessobjects.sdk.biar.internal.DefinitionSpace.addPluginXSD(DefinitionSpace.java:2
16:05:25.755 10)
at com.businessobjects.sdk.biar.internal.DefinitionSpace.addPluginXSD(DefinitionSpace.java:196)
at com.businessobjects.sdk.biar.internal.ArchiveParser$SAXHandler.startPrefixMapping(ArchiveParser.java:496)
... 14 more
16:05:26.520 2014/05/03, 04:05:26: RunRedistProgram: return value -5
16:05:26.520 RunCommand: Command returned result [-5]. Retried [1] times. Will retry up to [9] times. Waiting for [30] seconds...
16:06:07.890 Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
com.businessobjects.sdk.biar.om.OMException$ExceptionWrapper: Import file parsing exception occurred : 'XSD file parsing exception occurred : 'Could not find type meta-data with name 'io:ApplicationsWithDiscussion' for element 'io:ApplicationsWithDiscussion'' (FWM 04011)' (FWM 04009)
at com.businessobjects.sdk.biar.om.internal.ThrowableSink.rethrowExceptions(ThrowableSink.java:88)
at com.businessobjects.sdk.biar.om.internal.importer.OMImporter.importObjects(OMImporter.java:262)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.doImport(ObjectManager.java:671)
at com.businessobjects.sdk.biar.om.internal.ObjectManager.access$500(ObjectManager.java:62)
at com.businessobjects.sdk.biar.om.internal.ObjectManager$1.run(ObjectManager.java:423)

Looks like the CMS has not fully started, or not started at all. There is a point before this that it attempts to logon to the CMS, did that succeed?
If not, is the cms database local to one or both cms hosts?
If the cms database is hosted on a separate server check the response time, for oracle this is done with tnsping. If over 5ms response time this slows things down. Over 10ms gets into problems.
If the database is on the other side of a firewall this can also contribute.

Error when refreshing web intelligence document less then every minute

Hi all,
I get the following error, when refreshing document via javascript more often then every minute:
Server Error in '/Dashboard' Application.
FatalException occured. The cause was : BusinessObjects.Enterprise.OcaFramework.Oca.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 at BusinessObjects.Enterprise.OcaFramework.ManagedService.invoke(MethodInfo method, Object[] args, IDictionary context)
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: BusinessObjects.Enterprise.OcaFramework.ManagedServiceFatalException: FatalException occured. The cause was : BusinessObjects.Enterprise.OcaFramework.Oca.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 at BusinessObjects.Enterprise.OcaFramework.ManagedService.invoke(MethodInfo method, Object[] args, IDictionary context)
Source Error:
Line 121:
Line 122:                    //Session["StorageToken" + strDocId] = doc.StorageToken;
Line 123:               doc = reportEngine.OpenDocument(intDocID);
Line 124:               //doc = reportEngine.GetDocumentFromStorageToken(storageToken);
Line 125:               doc.Refresh();
Source File: c:\inetpub\wwwroot\dashboard\document.aspx.cs    Line: 123
Stack Trace:
[ManagedServiceFatalException: FatalException occured. The cause was : BusinessObjects.Enterprise.OcaFramework.Oca.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2
   at BusinessObjects.Enterprise.OcaFramework.ManagedService.invoke(MethodInfo method, Object[] args, IDictionary context)]
   BusinessObjects.ReportEngine.WI.Internal.Server.OCCA._WICDZProxy.initInstance(Byte[] p0, UTF8StringHolder p1)
   BusinessObjects.ReportEngine.WI.Internal.Server.OCCA.OCCAServerStub.InitInstance(String clientInfo, Int32& returnCode)
[CommunicationException: The Web Intelligence server could not be reached. Contact your Business Objects administrator. (Error: RWI 00236)]
   BusinessObjects.ReportEngine.WI.Internal.Server.OCCA.OCCAServerStub.InitInstance(String clientInfo, Int32& returnCode)
   BusinessObjects.ReportEngine.WI.Internal.Server.ServerCaller.InitInstance(String clientInfo)
   BusinessObjects.ReportEngine.WI.Internal.WIDocumentInstance..ctor(WIReportEngine engine, Int32 documentId)
   BusinessObjects.ReportEngine.WI.Internal.WIReportEngine.OpenDocument(Int32 documentId)
   Dashboard.document.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\dashboard\document.aspx.cs:123
   System.Web.UI.Control.OnLoad(EventArgs e)
   System.Web.UI.Control.LoadRecursive()
   System.Web.UI.Page.ProcessRequestMain()
Version Information: Microsoft .NET Framework Version:1.1.4322.2407; ASP.NET Version:1.1.4322.2407
I searched forum and google for this error, but I didn't find anything. Did you heard of this error? How can I fix it?
My BO Version is BusinessObjects Enterprise XI (without any ServicePacks). Is there a SP which fix this error?
Thank you for every idea!!!

Hi,
Copy File from Client system to server in same folder location .
Make sure in Edit Query option Editable & Refreshable options are checked .
Please check the links below .
Webi Excel Personal Data Provider Dynamic Data
How to create a webi report using excel as source
Excel as datasource in Infoview
Excel source located in Infoview

WebI Report Server crashes in linux while runnning report

Post Author: justadil
CA Forum: Deployment
When we try to run a report in Web Intelligence it gives a following error and at the same time the Web Intelligence Report Server crashes in a new installation. u201CYour Web Intelligence session has timed out. Log out and log in again to InfoView. (Error: WIJ 77778)u201D We restarted web intelligence server and tried to run the report again but the result was same We also created new Web Intelligence server but it also crashed then we installed fixpack2.4 by referring to the forum topic http://www.forumtopics.com/busobj/viewtopic.php?t=64343 We tried reinstalling the linux, BOXIR2 with SP2+ Fixpack 2.4 and iODBC Connector and My SQL Connector but result is the same. We have installed BOXIR2 with SP2 + fixpack 2.4 on Linux ES4 We have iODBC Connector 3.52.6 and My SQL connector 3.51.23 BO reporsitory is running on My SQL 4.1.3 report data source is on My SQL 5.0.45

Post Author: justadil
CA Forum: Deployment
it seemed that we havent performed some installation of drivers on the linux machine.
Now its working

Find heap memory Size for Web Intelligence processing server in BO 4.0

Hi All ,
We need to gather data for sizing inputs.For Adaptive processing server , we can find same by going in CMC> Server > APS > Properties & check value for the parameter -Xmx . Could you please tell how to find the max heap memory allocated for a Web Intelligence processing server in BO 4.0 as for Webi server this parameter is not maintained. ?
Regards ,
Abhinav

Hi Abhinav,
The maximum threshold is a value which may reach on peak usage and Webi processing server cannot occupy memory beyond this value at any time.
In your situation 9 Webi Processing servers with 16 GB of RAM on server is not recommended. This is because consider situation with total 16 GB of host RAM.
4 GB should left for OS
Tomcat will need minimum 2 GB for 200 users
So you are left with 10 GB RAM for all BO services
Now 9 Webi Processing servers with 6 GB of Threshhost will not work here
For this configuration you can have 2 Webi Processing servers with default threshold should be running on single host.
Regards,
Hrishikesh

WIS 30280 - Webi Server Memory Full Error

We are getting "WIS - 30280 - Webi Server memory full error" when a report is scheduled in XI R2. When the same report is refreshed it works fine.
Restarting webi didnot help the issue. I have searched in various forums about chaning the registry entry but in vain.
Please suggest where to go next.
Thanks

Hi
do you have other WebI reports which can be scheduled without a problem?
Can you please check the memory consumption of the WebI report and the WebI job servers while the report is run (through the scheduler).
Can you consider updating to SP5?
Regards,
Stratos

WIJ 20002 If you cannot reconnect to the server, close Web Intelligence

Unexpected error. If you cannot reconnect to the server, close Web Intelligence and start again. (WIJ 20002), we are getting this error whenever we try to create a new report using WebI. Specific observations are this happens mainly with IE7 users. IE6 users can create reports without any issues. We have latest Java 6 version.
This error come specially when the number of objects selected are more than 10. We have Linux OS, version AS4 32 bit. Please let me know if anyone have any solution.
Thanks,
Subhasis

Hi Srini,
We are using BOXI R3.1 FP 1.8. We are still in testing phase. Our go live is getting postponed because of several issues out of which this is one.
Please let me know if you have any solution.
Regards,
Subhasis

How to build a report in web Intelligence using Store procedure under Microsoft SQL Server 2000

Post Author: ltkin
CA Forum: WebIntelligence Reporting
Hi,
How to build a report in web Intelligence using Store procedure under Microsoft SQL Server 2000 ?
Regards,

Hi ltkin,
Unfortunately, it is not possible in Xir2 to create Webi reports from stored procedures.
Webi reports can only be created from Universe. So in Business Objects XIR3 we can create a special universe that enables Web Intelligence user's to access stored procedures residing in the database. This is the only way that Web Intelligence user's can access stored procedures.
Please let me know if the above information helps.
Regards,
Pavan

Web Intelligence server memory is full

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