Web Template not impacted after query changed and Transported

Hi. All.
                    We have modified the query and transported to production But query changes not been
impacted on Standard web teplate. But it works fine in Bex Analyzer.
                   Issue is there was a description was truncated earlier we used initially as short description.
Later we mapped to Medium description and modified the entire flow and loaded. It works fine.
                  Only in production we are not seeing correct description in web report and it works fine with Analyzer. So we need to ask the user as after executing the report he needs to change characterstic property from Standard to Medium.
But it would be bit inconvenience to users.
            So how can we solve this problem and why the query changes are not impacting on Web template.
Please provide your views on this issue.
Thanks & Regards
Vijay

Hi Vijay,
one reason might be if you use the option "personalization" within the web template. If users can personalize the templates changes will not be visible and have to be deleted at the time a new version of the query is provided. There are background tables for the personalization as well where you can delete all objects for this template at once if necessary.
Brgds,
Marcel

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    Please note that SNC was not configured as we are not using AD for logon or report bursting for now. All docs read have specified that SNC is not required for my scenario.
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    Any ideas will be appreciated.
    Thanks,
    Norita

    More info -
    If I clear the error msg and continue to click on refresh values in prompt screen multiple times then the bw account gets locked in SAP BW backend.
    Please note that the universe was created to use SSO authentication and no user credentials hardcoded.
    FQDN are also used for all the configs.
    Has anybody encountered these issues before? Please let me know if you have any ideas or pointers.
    Thanks,
    Norita

  • Web template not visible and editable by others

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    Hope this helps.
    Regards,
    Diego

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