WebEx Connect Password reset - in SSO environment

Hi,
Anybody knows how to recover from a lost password in a SSO environment?
Either SSO not working, or having lost static admin user.
When trying the standard password recovery link, got error message:
Your password is same as your enterprise Single Sign-On password. Please contact your administrator to reset your single sign-on password.

Then I get forwarded to AOL again. On that website, it seems that I could change the password, and it seems to work. However, when I try to use that password in the WebEx Connect client after that, it still doesn't work.

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