Webex MC small biz annual subscription (APAC)

Hi, could somebody give me an URL or instruction about where to register the Webex MC small biz annual subscription (APAC) Product Authorization Key and how to use it?
Thanks in advance

Hello Hareluya,
You are posting question in wrong forum.
Were you able to get to your Account Team in WebEx?
If not we can try to provide you details about that.
If you need more info please feel free to responsd.
Thanks,
Srdjan

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Webex MC small biz annual

Hi All,
Please help urgently
Our license expired and got new license. Please advise how to import this new license. When we try to go in it rejects saying the contract has expired. Please advise how do we add this license.
Thanks

WebEx MeetingCenter is a SaaS offering with no on-premise product key that you install. If this is what you have you should be working with your assigned WebEx CSM. If you don't know who this is try reaching out to normal WebEx support.
If you have an on-premise product, such as WebEx Meetings Server, then we need clarification what you actually have. Where did this license come from? A PUT order? Additional users? What process did you use to activate it?

Why should I pay 90% higher ( US$ 94,99/mo x US$ 49,99/mo) to annual subscription in Brazil?

Why should I pay 90% higher ( US$ 94,99/mo x US$ 49,99/mo) to annual subscription in Brazil? I am releasing a web dev. biz. so please help.
We understand a price plus due adobe brazil technical marketing and products support but 90% higher? As you know we also have exchange rate problems so please help us offering a better price.

Hi SILVEIRA,
The explaination I have regarding the price difference is this
Adobe decides the price at which it sells its product on the Adobe Store. A number of factors influence our regional pricing including local market conditions and the cost of doing business in that region. Please note that resellers are free to decide at which price they sell Adobe products, which can be less than the price on the Adobe Store.
We establish our prices for Creative Suite products in U.S. dollars, Euros, Yen, British Pound and Australian dollars on a regional basis using a consistent methodology. Local market conditions significantly influence our pricing – these include the costs of doing business in different regions and customer research that assesses the value of the product in the local market.
We conduct the majority of our business through our retail and licensing channels. We depend on our retail partners in local markets to help us reach as many customers as possible, support those customers, and much more.
As stated, the cost of doing business in the rest of the world is higher than in North America. That higher cost is reflected in some of our pricing and would remain no matter how customers chose to purchase. For example, customers will still read about our products through local press to whom we reach out; they will meet local Adobe sales people who conduct seminars, participate in user groups, and visit large customers; and they will rely on support resources that Adobe makes available in these markets. All of these efforts impact the business costs of securing the sale, whether that sale is delivered online or in a box.
-Dave

Single App Annual Subscription Question.

I own a licensed hard copy of Lightroom 4 and wanted to take out an annual subscription to the cloud version of Photoshop CS6 at £17.58 per month. I'm a photographer and only want to use Lightroom and Photoshop.
I was having a chat with an Adobe online persona called Nathan who informed me that if I took this type of subscription out then I wouldn't recieve any free updates or upgrades to Photoshop CS6; and that in order to do so I need to take out a full £46.88 per month subscription.
As I said, I only want Photoshop as I already own Lightroom.
I am not particularly bothered at this juncture if I didn't qualify for a free upgrade to CS7 when it comes, but I assumed that Photoshop CS6 version updates would be free.
Please can someone tell me if I'm right; and if I'm not, and updates are not free then what is the point of the single app subscription?
Best Regards
Andy

Hi Andy,
The Creative Cloud FAQ has info about the single app subscriptions here:
http://www.adobe.com/products/creativecloud/faq.html#single-app
You heard "I wouldn't receive any free updates or upgrades to Photoshop CS6"
- You would get any product specific updates that were non-Creative Cloud, same as customers who own Photoshop CS6. Creative Cloud customers get the benefit of getting new feature updates as soon as they are ready versus the next product upgrade.
Any ongoing bug fixes, security patches, and other update releases that do not require full upgrades will be made available through the Adobe Application Manager just as in the regular versions of Adobe software.
- Upgrades usually refer to a next version of the software, so if you had a subscription when PS CS7 came out, yes you would get access to that version
Benefits of single app subscription
- You could purchase it on a month to month if you wanted
- License is cross-platform (you could install on both a Mac and a PC)
- 20GB of online storage with Creative Cloud files
One other item I didn't see on the FAQ that I would want you to know, the single app subscription is the standard version of Photoshop CS6 - the version that comes with Creative Cloud is Photoshop CS6 Extended.
Hope that helps,
-Dave

I have a paid "Adobe Export PDF, Annual" subscription, so why can't I convert a Word Document to PDF? It keeps asking me to do an upgrade.

Does the Adobe Export PDF Annual subscription not include converting Word docs to PDF?

Hi ethanw41133789,
Please message me your email id so that i can check your subscription details.
Regards,
Rahul

I purchased an annual subscription to Acrobat Pro XI and installed two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that

I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!

Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra

I want to cancel annual subscription for my account. Thank you!

I want to cancel annual subscription for my account. Thank you!

Hi grigutamarius,
To cancel an Acrobat annual subscription, please Contact Customer Care. An agent will be able to take care of that for you.
Best,
Sara

After effects annual subscription problem.

Hy, two days ago i've changed my subscription to single product user "after effects" to annual subscription to adobe creative cloud .
Now, i've already downloaded after effects cc and now when i open the program it tells me to do another subscription or serial number.
But my payment was done well , order number AD004675833IT . so pleas tell me what can i do.
log out and in so many times but it doesn't work.

Sign in or activation errors
Mylenium

I would like to cancel my annual subscription please

I would like to cancel my annual subscription please

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

ESSBASE 11.1.2, HFM software installation in Windows Small Biz Server 2011

Hi,
My company is trying to setup/install ESSBASE 11.1.X and HFM and Planning products in Windows Small Business Server 2011.
Is this OS is a supported platform for these products ? Can these softwares be installed in the Windows Small Biz server 2011 without any issues ?
Thanks
TP
Edited by: 912004 on Feb 2, 2012 2:40 PM

If you're referring to 11.1.2.1 (emphasis on the .1) SBS 2011 integrates Windows 2008 R2 64bit Standard which is a supported platform for Hyperion so it should not have any issues and be fully supported: http://www.microsoft.com/en-us/server-cloud/Windows-Small-Business-Server/editions.aspx
HFM 11.1.2 only supports Windows 2008 (not R2)
Edited by: Pablo on Feb 6, 2012 8:59 AM

How can I cancel a my annual subscription?

how can I cancel a my annual subscription?
I just received a message by my credit card that it has been asked a new annual Subscription, but I do not need it anymore

Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

I would like to cancel my annual subscription to Adobe Export PDF.

My name is Paula Vivona and I would like to cancel my annual subscription to Adobe Export PDF. It was very useful to me in my senior year of college. I have graduated and no longer need the service. Thank you so much.

Hi pvivona,
I have cancelled your subscription, and set the refund process in motion.
Your refund no.is 66202407.
Regards,
Florence

How do I disable auto-renewal for an annual subscription?

I would like to stop the auto renewal for an annual subscription and can find no way to do so. If I cancel the subscription, I get charged. If the subscription renews, I need to cancel it and will still get charged. I'd like to have the subscription just end entirely when it expires, that way, there's no charge or hassle.

You will be able to cancel your membership after payment for the 12th month has processed - see http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
If you have any issues with this, please let us know and I can always follow it up for you.
Refer to: Re: How auto-renewal works
Re: I do NOT want to auto-renew for another year!
Re: How auto-renewal works
Kind regards
Rajshree

I purchased an annual subscription to Adobe Acrobat Pro but my Mac 10.5.8 doesn't support it. Is there another Adobe product

I purchased an annual subscription to Adobe Acrobat pro but it doesn't operate on my Mac 10.5.8 operating system.
Is there another Adobe product to which I should ask my subscription be switched so I can convert PDFs into
Word and vice versa?

PDF Pack can do that; but you may only be able to use the online service, since Adobe Reader may also not run on your OS (depending on the architecture).

My annual subscription to FormsCentral that is expiring and I can only renew with another annual rate, how do I switch to monthly?

I want to renew and keep using the FormsCentral until I can transition to another service in the coming months, but I can't change my subscription to month-to-month, it is only letting me renew the annual subscription - which ends in June. Will I get a refund for the 8 unused months?

Thanks, Lawrence. I figured that was what I was going to have to do in the end. I have a few games with quite a few hours invested, and I worry that I'll lose the progress I have as they do not save to the cloud. I may have to bite the bullet, and just take the plunge to resolve this. I just want a way to easily transfer my "Home Computer" for my iPhone. My laptop is years old and in need of being replaced, and it's about time to upgrade my phone. These life events piling up are making me consider switching to a friendlier OS. I'm not using this as a threat. I just hope some apple high up will read this, and realize that we need alternatives. Life happens.
Thank you both Paul and Lawrence. I clicked "This helped me" not knowing it would remove the option to choose "This fixed my problem" too. For anyone else reading this thread. Using the guide provided has done both. It has helped me and given me a fix to my current problem. Lawrence has also provided me with the last bit of information I feel is missing from wjosten's guide. That syncing will completely erase all of your data and reinstall it in one fell swoop. It's a great fix. Even if it isn't the exact one I wanted. Thank you again!

Webex MC small biz annual subscription (APAC)

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