Website/software issues.....

I'm wondering if there is a reason why Canon has made every single step, from registering my daughter's camera, to accessing the Image Gateway so difficult.  I have literally spent three different nights just trying to enable my daughter to use the Power Shot camera I bought her for her birthday.  I bought this camera because the salesman at Best Buy said it was easy to use, and I'm a pretty technology-savvy person, but I'm about ready to take it back to the store.  After three attempts at registering it, I was finally successful, and managed to get to the Gateway, (which was no small feat, as all of my other attempts resulted in a very nonspecific error message), where I was given a link to download more software (I already installed the software that came with the product).  Now it says an administrator has to give permission to install on this computer.  I am the administrator, but it doesn't give me any means to give permission.  So is there any particular reason why we have to jump through so many hoops just to allow my daughter to upload a picture to Instagram?

Hi Riacz8,
This sounds like you may need to repair the permissions on your computer.  So we may better assist you, please reply with the operating system on your computer or contact us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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  • Desktop Software Issues

    INFO:
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    I use group texting a lot.  It has stopped working on my iphone 5.  This is the 4th time is has happend.   Twice I've had to restore my phone and twice the situation resolved itself.  I was told that it was a software issue.  Has anyone else had this problem?

    SMS or iMessage?
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    I had to reset my iphone 5 because of corrupt software issues. now I am trying to restore my apps. So are returning. Some are not. Some are making me pay for them again! What is the best way to restor all the apps?

    Sync them from your computer back to the iphone

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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
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    Step 1
    Copy or drag — do not type — the line below into the Terminal window, then press return:
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    Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.)
    Step 2
    Repeat with this line:
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    This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
    Step 3
    launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
    Step 4
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
    Important: If you synchronize with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
    Step 5
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  • Lion 10.7 Only Boots in Safe Mode. Is This a Hardware or Software Issue?

    Hi. On my iMac late 2009 i7 8GB bought last March only. I reinstalled Lion (I didn't erase the whole disk because I have Boot Camp Windows and I have filed there) and it can only boot in safe mode if I use the Mac's built-in EFI bootloader (where you have to press option on restart) menu then press shift after choosing the iMac OS X hardisk. I've been trying to fix it for around 4 days now today. I'm tempted to take it to the authorized Mac shop but that could take weeks to months in our country. If I let it boot normally, it would seem to have a kernel panic and would stop at the white/gray screen. Verbose mode showed that is stopped at something 10 of these like: nstat fail.
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    Gbu.

    Hi thanks for all the concern and replies. I've tried all that.
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    It's a blessing in disguise though as with all or most cases because I also got to have the LCD replaced for excessive backlight bleeding (in my opinion), the dead pixel from the previous LCD isn't there anymore (though under the glass there're some smudges but nothing crucial). The backlight bleeding is still the same though in my opinion but at least it's new.
    It's a great thing I bought Applecare. I didn't buy it for the iPhone because that's more durable (my iPhone 3G's 3 years old now and it's still solid. Although there are scratches and a crack at the back at the bottom, got sqeezed under the table I think when I sat). I think Applecare is a good recommend for things that get hot like desktop and laptop Macs(are the iOS considered Macs btw?) which are twice or thrice the price of iOS devices.
    Gbu.

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