Weird z sorting on mobile device
Hey there.
My 3d project (away 3d 4) works correctly in desktop AIR and web flash player 11.2.
but when i publish to a galaxy tab device, i get an unexplained z sorting issue. the project only uses plane objects and containers to manipulate them, but they appear in a wrong z order.
any thoughts?
cheers
Update:
So I just tried to make sure that everything was up to date on iTunes and did a Transfer Purchases... and 3 applications (Bubbles, iFob and MySpace) all transfered to iTunes. iTunes on it's check for updates said there were fine, WRONG!
Then I tried a sync. Surprise! iTunes decided to DOWNgrade LifeCast, (which is an update that was discovered and downloaded over an hour ago on my iPhone) as it sees a difference in versions. So I'm guessing sync can't tell what version is newer, only that there is a difference and iTunes figures it must be right over the mobile device. iTunes still sez that the older version is still the latest when I check for updates. Just as it missed the updates for Bubbles, iFob and MySpace. Also it fails to see that LifeCast on the iPhone is a newer version when you tell it to Transfer Purchases..
UGH!!!
Similar Messages
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Have mobile device only. how can iI label, sort, file bookmarks on v18
don't have desktop, and I want to label, sort, and file bookmarks for better recall. Is there a way without copying them all to home screen? and, when I've reached the 100 limit, they get 'dropped' - no notification or anything - so you see iI need such a managing function. at 100, will those bookmarks I've copied to the home screen drop off as well? Thanks for listening.
You can organize them into folders, but I have not seen any way to sort on a mobile device.
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Creating a site for mobile devices
Good morning,
I have a number of questions relating to the creation of a
site for mobile devices. My client has given me the assignment to
re-design his current website, and to also create a sub-site
suitable for mobiles. I have spent a number of hours looking around
on the Internet and trying to gain a better understanding of these
issues. Still, a number of questions remain. if you can give me any
additional understanding, that would be great.
Question 1:
Is my understanding correct: I basically need to create two
sites, one for the wide-screen browser, and one for the mobile
browser? I can direct visitors to the mobile site using a CSS or
javascript link - if their browser identifies them as a mobile
browser?
Question 2
Mobile devices come in all sorts of shapes and sizes and
versions. PDA\s and iPhone's have different screensizes and
resolutions that smart--phones, which in turn are different again
from older and simpler phones. Should I design a site for a number
of different types of phones? That would a huge amount of work...
Question 3
I also own Device Central, an App which I should think is
very useful in this situation. But I fail to understand it! OK, so
I can see what my photo or website or flash file looks like on my
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also want my design to look good on all the other phones! My client
needs a website that is not tailored to one phone, but to all
phones.
Question 4
And why does Device Central not have profiles for the iPhone?
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yet, and so I have only ever held one in my hand). Is this because
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Question 5
How does Dreamweaver help me build a mobile site?
Question 6
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Do all mobile phones support flash? Or only a few? Or none?
It seems to me that a flash website would allow for more creativity
in the design.
Thanks for any help you can give. Any resources you could
point me to are also very welcome...
Sincerely,
Rogier Bos
Rotterdam, The NetherlandsMacnimation wrote:
> Hi,
>
> I'm experimenting with creating a small site off a
standard site, for mobile
> phone/devices.
>
> Basically, I want to load a basic list page, which has
links to pages that
> will display and run flash movies.
>
> The flash movies, in FLV format are already at 640 x 480
which run fine in the
> main site.
>
> Is it simply to resize the movies to fit the mobile
content size , or will
> they "auto" resize?
>
> Do I have to chnage the webserver configuration in
anyway, its a standard IIS
> site at the moment, but MySQL with apache is also an
option.
>
> Would standard html do or would the pages have to be
done using xhtml or wml?
>
> I would like if possible to get this infomration first
before starting it, so
> I can possibly reduce delays.
>
> Any help or pointers to tutorials would be grateful
>
I'd like to check out the PDA scene some day soon, too. In
the meantime,
there's a recent discussion of this topic here:
http://www.sitepoint.com/forums/showthread.php?p=3288343#post3288343
www.geobop.org - Family Websites
www.invisible-republic.org - Adult political websites (Mature
adults only) -
Hey anybody,
Neither myself (running on PC windows vista 32 bit) or my friend (on a mac) are able to install versions of iTunes around 10.5 or higher successfully. This leads me to believe the problem isn't necessarily with our computers and there may be something wrong elsewhere. I'm not a computer wiz but I have tried most of the advice on these forums e.g. Uninstalling and reinstalling, deleting temporary files, expanding files and trying individual downloads and more. I can install older versions of iTunes where they use to combine it with QuickTime with no problems however this is no good to me or my friend because only versions 10.5 and up come with support with iPhone 4S and that's what we need. I managed after several attempts to install iTunes 10.52 but without the apple mobile device so therefor the iTunes wouldn't connect to my phone or recognise it, apple sync notifier also has problems and fails to start.
Please can someone help me with this, I have tried everything on the apple troubleshooting pages so please don't link me those. Or please can iTunes and apple do something in an update that corrects this problem because I know many people are having similar issues. I only bought this phone for the music and at the moment I feel cheated because I wouldn't have these problems with any other phone because I'd just be able to drag and drop.Hi there,
I had the same experience. I'm using a Dell Inspiron 1545 laptop, with Windows 7 Home Edition, 32 bit.
I tried to install iTunes 10.5 and it started installing, then, just before the end of the process, came up with the following error message:
"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
Of course, no information on what the program that couldn't be run was! At first I tried the usual stuff, like scanning for viruses etc. but nothing doing. Then I started Googling. In the end, I uninstalled all Apple stuff from my computer. A lot of it I had to do manually, going in to the program files drive and deleting stuff from there, but some of it wouldn't delete as it was saying it was open in Windows Explorer. In the end, I managed to delete the iTunes folders by selecting one of my mp3 tracks saved on the computer and right clicking 'open with'. I then browsed my pc to locate the iTunes folders still outstanding and was able to right click and delete them that way.
Then emptied the recycle bin and did a restart before going online and downloading iTunes 10.5.
Thankfully it worked, but its taken me a good few hours and made me really quite tetchy! I've never had this problem before, so I hope this is going to be a one off.
One thing that doesn't seem to be working is that, despite how many times I tell it that my preference is for the iTunes Media folder to be located on my external hard drive, it keeps putting it back to the C drive! Didn't have that issue with the last version. Grrrrrr. Arrrrgggh.
Hope you manage to get yours sorted - this is affecting a lot of people by the look of things. -
ITunes Match; a waste of time for mobile devices and the impatient
I recently subscribed to itunes match, aside from being able to upgrade a portion of my lower bitrate files, I am extremely dissapointed (as are many others I've read about having the same issues.)
First, getting all of my music on the server was a nightmare. I spent way more time then I'd like to admit tricking iTunes into accepting my data. Quite a bit of my library is in fact available for purchase in the itunes store, but only portions of most of the albums actually matched - the remaining portions had to upload. Fine, I'm okay with that aside from not being able to upgrade albums in their entirety, now I have some tracks at 256, others in the same album at 128 or whatever - I decided to selectively chose alums/tracks that I really cared about or didn't feel like re importing from disc in a few cases. Fine.. annoying, but not a total deal breaker.
I was finally able to figure out how (without apples help btw.. they didn't know this procedure when I spent an hour or so on the chat, screen sharing with a "specialisdt") to trick itunes into uploadeing all "waiting" tracks by doing the AAC conversion myself manually and then replacing the compressed data locally with apple lossless files (both m4a files) while retainging the compressed data on the cloud. fine.. I enjoy trouble shooting and problem solving, I was actually psyched to figure it out and be able to retain my high quality files locally without having doubles or redundant data in an archive elsewhere not within the iTunes data base. Fine. apple lossless is no wav, aiff, but I can compramise also in order to imbed meta data which wav is not able to do.
What I want is access to my entire library and to be able to either stream songs over wifi or 4g and/or download locally for when I'm off network in the boonies, etc. *side note: don't anyone tell me this isn't a streaming service and that it only downloads to the device because it in fact does... it's just intollerably slow more often than not. Now I can deal with that, that is either my cellular provider throttling me, or it's Apple's servers. I will assume a bit of both. also, don't tell me that matched content downloads faster then uploaded content.. that's BS, I've run the tests on multiple devices and there is no consitacy to it.. it all depends on the traffic on iCloud servers, wireless towers and size of the file/leanght of track, etc. Fine.
I've run the speed test, I've rebooted divices. I've reset/confirmed/adjusted network setting.. I've done most of what I could do on my end as a user. I can't seemlessly stream data on my unlimmited data plan from at&t from apple.. fine.. I get it.. regarless of my slow streaming issues - it's a first world problem.. whatever, I can deal.
My biggest gripe is that when I download either matched songs or uploaded content, it's is painfully slow to do so.. it's a waste of time.. manging the library on mobile devices takes forward thought and plenty of patience.. I might as well do this at home tethered to my desktop - convert to 128 to save space and accept my choices and deal with what I have loacally for the time when I'm out and about. Now whren I buy something from apple over the 4g network or even the edge network,... &*^% downloads lickity split.. *** apple .. fine, it's big business.. I get it.. I for one would have paid 100 bucks a year if this service worked as advertised.. maybe more.,.. it's awesome in theory, but is not realy for the limelight even still 2 years after the release.. hopefully it'll get better soon...
Now this works great in my home over laptop, apple tv, but over ipad and iphone.. not so much.. actually working fine right now as long as I don't change the track abruptly... figures after this long rant.... once I continue on my day I'm sure it'll go back to being a pain.
I'm going to use it at home, maybe on the run very ocasionally.. I guess that's what Apple thought we'd want, but they have been so misleading with this, and so abscent with trouble shooting an technical support that I've given up.. if I wasn't so in love with thier UI's and hardware (for the most part) I'd walk in time since steve jobs is now gone.
unless you want to wrestle with it for hours and hours, or just want to upgrade your low quality files and bounce.. don't waste your time people.. ^$^$ all that noise
It's too bad Samsung assinated Steve Jobs.. he'd never let this service be released uptil it was ready. in the future I may have to go to the dark side and get a galaxy tab and smart phone, a Dell.. window vista.. naaaa just kidding. *** apple.. p,lease sort your ^$%&7 out.
Done and done.
please fix this Apple, I want to love iTunes match, I really do.Firstly, this is a user-to-user forum: you're not talking to Apple here.
Just saying it 'doesn't work' doesn't make it possible to offer any cogent suggestion - one would need a lot more detail on what you've tried and what the result have been - including your operating system details. However if the thing is actually faulty - this is rare, it works fine for most people, but it can happen - then plainly you need to contact the people you bought it from, or take it into an Apple Store if you can, and ask for a replacement or repair. -
I have been getting the MSVCR80.dll missing message.
Been on the Apple site and following instruction.
Going down the list has instructed I have Deleted I Tunes.
Deleted Apple Software Update
But when I try to delete Apple Mobile device it wouldn't delete so went into program files has the instructions say by going to Program Files\common Files\Apple\Apple Mobile Device Support Folder.
It still wouldn't delete saying it was being used.
I opened the file and highlighted all the folders and pressed delete, most of them have disapeared into my recycle bin but the folder still holds AppleMobileService, AppleMobileDeviceService_main.dll and MobileDevice.dll.
Message when I right click the first file is AppleMobileService I am told this action can't be completed because file is open in Apple Mobile Device. Close and Try again.
When I click the next file AppleMobileDeviceService_main dll it says It comes up with This action cannot be completed and File description Apple Mobile Device Service. Company Apple Inc. File Version 17.323.0.9 Date Created 7/9/2013. Try again...... and finally MobileDevice.dll come up with same message but file version 710.0.0.4 Date Created 7/9/2013 Size 902KB Both say Try Again but the same thing just recurred.
I have left my lap top on hoping that I a swift reply.
I am certainly no computer wizard and simply trying to follow the instructions to get rid of the box which keep coming up everytime I switch the lap top on saying APS Daemon.exe-System Error. The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I had looked at the internet and there appears to be warnings not to click on the button.
I have had an apdate from Apple for the I Tunes but it wouldn't update. I thought that may have sorted it so whilst I had a few hours I thought I would go through the process that is advised on Apple's website.
I hope I have not ruined my computer. I haven't even tried deleting Bonjour or Apple Application Support (I Tunes 9 or later) has these are supposed to come after the step I am on.
Please HELP!!!!!Sorry I missed your post. Anyone else with the same issue should find useful resources at Troubleshooting issues with iTunes for Windows updates.
tt2 -
this has got ridiculous now i cant access itunes tore,my ipod says there is no music on it even though i watched it sync nearly 5000 tunes and the program apple mobile device exe eats my cpu at 97% it slows my computer to a crawl should have had the courage of my convictions and stuck to itunes version9 at least that worked.tried resetting netsh winsock,flushing my dns all not worked.this has to be sorted out...and quick
Hi,
I have tried and confimed that you can download the previous version from some web-site about the version 10.5.1.42.
Remove/un-install 10.5.2.11 and restart your computer.
Install the old version 10.5.1.42
and then you can find the "Devices" on the left column and showing synchronizing when you connect the cable.
Good luck -
ITunes/Apple Mobile Device works fine w/iPod but not iPad
Hi. I'm getting stuck on this and would like some help to solving this problem. Basically I'm trying to sync my iPad; however, whenever I connect it, this meesage pops up: "this iPad cannot be used because the Apple Mobile Device is not started." The problem is that when I try to plug in an iPod using the same wire, it works fine, no problem, but the iPad just won't connect. I have since uninstall and reinstall all Apple components (iTunes, AMD, QuickTime, etc) and it's still the same thing...iTunes connects fine w/ the iPod, but not the iPad. What to do? Thnx in advance.
EDIT:
Btw, I've tried to connect the iPad while the iPod is connected, and the "Apple Mobile Device is not started" error message pops up too, which is weird, because the iPod is connected and syncing at that time...which means the Apple Mobile Device thing IS started. >.>The iOS devices use Apple Mobile Device Service, while older iPods use the iPod Service.
Checkout this Apple document -> How to restart the Apple Mobile Device Service (AMDS) on Windows
Are you able to restart the service after following the steps in that article? -
i can not get my ipod to get out of the connect to itunes page , and when i plug it in it says itunes mobile device system is not setup
From what I know from troubleshooting all sorts of screwed-up PC devices, you should try the following steps (I have assumed you didn't try any of them, so plz don't take offence for some "basics"):
1) Updating the iTunes on your PC, or if it's already the latest, see if you can find the individual install package of "Apple Mobile Device Support" by using Window's Search (the package should be "AppleMobileDeviceSupport.msi") and reinstall it (Uninstall the existed one first). If you can't find the individual package, I think you may find a downloadable one online, or if you want to simply the process, just reinstall the whole iTunes.
2) If problem remains, check if there's any "application/service monitoring function" on your anti-virus/spyware program, and find if "Apple Mobile Device Support" is on its "blocked list", remove this entry when you find it.
3) Check if there's any "Registry" clean-up software/function in a software, or whether you've altered any apple-related or unknown registry entries. If it's a yes, see if you can find the most recent Registry backup before the iPod connection problem occured. In the case you do not have any backup (Make sure! Almost every Registry clean-up software would back-up Registry before any cleaning process. You can find them in this software's directory), simply use the "system restore" program of Windows to restore your computer to the latest point when iPod's connection with PC was still functioning.
Since we can't find any problems with "Apple Moblie Device Support" from above steps, let's refocus to the hardware part:
4) Restore the "setting part" to default on you iPod, if you don't want to wipe clean your setting now, try below steps first.
1) Plug in your iPod to other USB port, if it doesn't work, try plug in other devices to check if there's any problem with your USB ports or USB's drivers on PC. (If there is, try 'roll back' the USB driver's version by entering to its 'property' on right-clicked menu, if still doesn't work, maybe the USB ports are broken-down)
6) Go over the steps and check if you've tried everything. The latest choice I'd advise is to check if you can find another "USB cable" for iPod and plug-in so you'd know if the original is broken.
Well, that's about all I can think of. Good luck and post your questions if you need any clear-up. -
ITunes install fail - Apple Mobile Device Support not installing - Windows 8
So I have a Windows 8 Pro system, and I've had to reinstall iTunes. Anyway I've been completely unable to do so. It simply either gets an error and does not install (where does itunes store its installer log files so I can see whats happening?) at all or it gets to the part where its starting up services and it fails when its trying to install and start the Apple Mobile Device Support service and so when I start iTunes I get an error message like this one:
"This iPad cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes"
I've tried several times to uninstall and manually delete all the files related to itunes, but this has made no impact.
I have no idea what to do. Reinstalling my OS and all the apps just to get iTunes back really isn't something i want to do.All sorted now. Sorry b noir, but I cannot remember the error. What I did was use the idea from another thread to copy the necessary files from one computer to another. Fortunately I have a laptop on 8 so updated iTunes and coppied all the files from the /Program Files (x86)/Common Files/Apple/Mobile Device Support. I then downloaded 2 programs to make the necessary registry entries. This did not fully work so I searched the laptop registry for the version number of Mobile Device Support and then put it into the same desktop registry key. This worked as I was now at the correct version.
-
Windows Mobile Device Center no longer supported?
I have a customer that has some Motorola Windows Mobile 6.5 devices. They were trying to get their devices connected to their PCs with Windows Mobile Device Center and were running into problems. They contacted Microsoft Tech support and were
told that the Windows Mobile Device Center is no longer a supported product. Is there any truth to that? How the Windows Mobile 6.5 OS still be supported but the Windows Mobile Device Center is not? Their IT team will not let them install/use
Windows Mobile Device center now.I think this is what you need. you can find the Microsoft product support lifecycle in here:
https://support.microsoft.com/lifecycle/search?sort=PN&alpha=windows+mobile+device&Filter=FilterNO
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey. -
Hi Communitiy.
I have a window desktop and have had itunes for ever. The latest update failed and I am getting a strange error message. "Apple mobile Device failed to start. Verify that you have sufficient privledges to start system service."
I have iphones and I am wondering if a sync of iphone and I tunes has somehow screwed up everything.
The update will not load. I have even tried uninstalling itunes and reinstalling.
I get the same exact message as before.
I am stuck as to what to try or do.Hello Clage,
The following article provides steps that can help get the Apple Mobile Device service sorted.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Cheers,
Allen -
Creation of a database engine for mobile devices using j2me
am trying to develop a database engine for mobile devices.. it is to develop a miniature version of the DBMS that
can be deployed on a mobile phone..I have to develop my own code for performing tasks such a s creating a table,
inserting values into it, selecting from it etc..
I limited my self to develop the software so that it can perform 3 functionalities of create, insert,select..
I should be taking the details such as table name and its parameters from the user and then should be able to
create a suitable data structure for it(i tried to develop a class)...
Usage of RMS package helps me partially in this.. I did that and ll be doing that..
I got stuck while developing the code for creation of a table.. I am facing problems in creating a dynamic data
structure for a table and also to use such data structure else where in my project..
I need help in developing an algorithm for this..
I would be very grateful to u all if u help me out in developing the code for this project..I'm sorry for the amount of time it took me to get back. Derby is an open source database written entirely in Java. I do not know if it can support resource constrained devices like MIDP compliant, but may work okay with CLDC.
But outside of Derby being a solution, let me give you a few ideas off the top of my head.
Set up a database server in a separate thread. This server will really be your controller for RMS access.
Since RMS is just a big sequential 'pipe' you will have to think of data as 'frames' - (starttable) (tableID) (tablename) (data) (tablename) (data).....(endtable).
When you need to write additional data, just append it to the end of the RMS object.
When you need to retrieve data, thing are more complex.
1. Read in all data, looking for your particular tableID. This may be made much easier using RMS filters - (I'm not sure, I've never used them)
2. Once start of table of interest is found, stick the data elements in either a java vector or array until you reach the table end identifier. I think vector will be a better choice - trust me. (I think its available in J2ME...)
3. Package this into a do while loop until the element you are searching for is read. If you need to do some sorts on the data or something else that requires the all the data to be present then you need all the data for that particular table. One thing will always be clear. The first data you grab will always be some start table identifier and the last data you grab will be an end table identifier. We just don't know which table because of how we put stuff in the RMS resource.
This provides you a few positives as well as negatives:
Positive:
1. Fast data writes, no need to search for a particular table before accessing it, nor do you need to search for an index in that table.
2. When looking for data, data may* be found without searching through the entire table. This is accomplished with RMS filters or logic test within the RMS read loop.
Negative:
1. Slow when all data of a table is needed (i.e. compute sums or averages of entries). The entire RMS database must be read to ensure all the entries are searched. An example of how this is a problem is as follows: You have 5000 entries in you RMS database resource and you are looking to compute the average of a value in some table. When you first wrote the data to the table, it was done sequentially and no other data for that table exist. But we can't tell if that's the case, so we have to read through all 5000 entries to make sure we looked for every piece of data.
Beacuse of this issue, this database structure, performance may be fine for 50K - 100K entries (depending on table element size), if the reading requirements don't force full data reads. Otherwise, 25K may be an upper limit.
I hope this helps.
Edited by: estarkey on Mar 17, 2009 9:15 PM
Edited by: estarkey on Mar 17, 2009 10:01 PM -
I've been trying to install itunes on windows 7 but apple mobile device will not install
I've finally managed to narrow the problem down to the following file:
C:\Users\xxxxx\AppData\Local\Temp\Rar$DIa0.119\AppleMobileDeviceSupport64.msi: The archive is corrupt
this is the file delivered with itunes and it's definitely causing the problem because when I try to install one I downloaded from
http://www.javakrypt.com/itunes/
it installed ok, however when I try to run itunes the amd driver is installed the ipod connects but itunes has a version issue with the AMD driver and asks for a reinstallation of itunes.
My question to apple is where can I download an incorrupted AppleMobileDeviceSupport64.msi file for the latest release of itunes, and can you pleas everify that the version you are deploying with the current version is not corrupted.(The first file I see when I extract the MSI file has a random character file name with no modified date and a size of 16640. WInrar refuses to extract any files from the msi file.
I believe many people are having this problem and if they can get this file it may their problem as well.OK I've fixed the problem and my thanks go to redmars.com.au (link below plus copy of solution)
http://www.redmars.com.au/blog/itsupport/327
To summarise what I did I
0. the pnputil -e uninstallation didn't work for me so
1. modified the permissions on the C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_hexidecidforyourcomputer folder so that I could access it
2. I deleted the files in this folder
3. Retried the install from command line with log file enabled but it still rolled back, but in the log file I noted it wasn't finding the netaapI64 files and when I checked the above folder these files were missing.
4. I tried copying the files from the msi file using winrar but this failed passing a file corrupted error message and files copied had a zero byte size (i.e. empty)
5. I copied the files from a friends folder who didn't have this problem files are (netaapI64.cat, netaapI64.inf, netaapI64.PNF, netaapI64.sys and wdfcoinstaller01009.dll)
6. retried the install from the command line and it worked. Started itunes connected itouch, it installed the drivers and the itouch appeared in itunes.
I can now access my ipod from itunes.
The only problem now you face now is how to get the uncorrupted files detailed above. Does anyone have a solution to this? Winrar states files are corrupted. but they obviously aren't otherwis ethe installation wouldn't work.
text for solution here follows :
I recently came across a problem on a Windows 7 64bit laptop where Apple's iTunes was failing to recognise a connected iPhone. It was giving a error that the wrong version of iTunes was installed and I should install the 64bit version of iTunes. As I had no idea how what had been performed up until this point I performed a full uninstall of iTunes. I then downloaded the latest version of iTunes 10.5.1 and ran through the installer. At one point during the install I noticed the install gave the message 'Rolling back action' and thought to myself this cannot be good.
At the end iTunes indicated it had a problem installing and I should try again. The weird thing is if you didn't pay attention to the message you could quite easily click on ok and iTunes will work except it'll fail to recognise any iPod, iPhone or iPad device. To help identify what actually failed to install I checked the windows services management console and found the Apple Mobile Device Service was missing. This makes sense because it's that service which communicates with the iPhone. The question is why was the Apple Mobile Device Service (AMDS) failing to install?
To find out I needed to capture a log file of the install process. A bit of research helped me identify that the iTunes64Setup.exe contained 5 separate windows installer files:
AppleApplicationSupport.msi
AppleMobileDeviceSupport64.msi
AppleSoftwareUpdate.msi
Bonjour64.msi
iTunes64.msi
I needed to extract AppleMobileDeviceSupport64.msi from iTunes64Setup.exe so I could generate a install log. The solution is to install WinRAR which you can download here http://rarlab.com/download.htm. After extracting AppleMobileDeviceSupport64.msi to c:\temp (you can use any folder you like here) I opened a command prompt and issued these commands:
cd c:\temp
msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log
This will attempt to install the AMDS and generate an installation log c:\temp\AMDS.log. Looking through the log I found the install failed because the format of C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_dc2c bd989eec1514\netaapl64.inf was invalid. I opened the file in question and found it to be completely blank. I coulnd't just delete the files in question because they are protected by the Windows operating system, and anyway the correct method to remove a driver package from the driver store is to use the pnputil.exe tool. However if the driver package didn't complete installation in the first place then it may not work, but it was always worth a try.
To use pnputil I needed to run a command prompt as an administrator. I Clicked Start, All Programs, and Accessories, then right-click Command Prompt, and then click Run as Administrator. From the command prompt type I typed in pnputil.exe -e. This produced a list of installed driver packages. Looking through the list I was looking for something like this:
Published name : oem30.inf Driver package provider : Apple Class : Network adapters Driver date and version : 07/12/2011 1.8.4.2 Signer name : Microsoft Windows Hardware Compatibility Publisher
This is the Apple network adapter driver. The important information here is the Published name oem30.inf. To uninstall the driver use the command pnputil -d oem30.inf (replace oem30.inf with the correct published name for your PC). After this try and the install again: msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log. If this fails or as in my case the driver package doesn't show in the list of installed drivers you'll need to take more drastic (and potentially dangerous to your PC's health!) measures.
By default the files in the driver repository are read only and can only be modified by the Windows Operating System, and this is for a good reason. I needed to change the permissions on the driver package so I could delete the corrupt files. Caution proceed at your own risk, make a mistake here and your computer may stop working and a system restore or rebuild may be required.
The first thing I needed to do was to take ownership of the folder so I could change the permissions. From windows explorer I clicked on Folder and search options under the organize button. Next I clicked the view tab and clicked on Show hidden files, folders, and drives. By unticking hide extensions for known file types and unticking Hide protected operating system files I was able to view the files I needed to remove. From the windows explorer window I browsed to browse to C:\Windows\System32\DriverStore\FileRepository\, which was now visible and right clicked the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder and selected properties. I clicked the security tab and then the Advanced button. Under Advanced I clicked the Owner tab and then clicked the Edit button. From the change owner to: box I selected my username, and then ticked Replace owner on subcontainers and objects and clicked OK to set the changes.
Next I gave myself Full Control to the folder and files. Back on the Security tab I clicked the Edit button, and with Everyone highlighted in the Groups or user names I ticked full control in the Allow column. I clicked OK and accepted the warning message Windows presents about security and access problems. At this point I could delete the contents of the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder.
I tried re-installing the Apple Mobile Device Service (AMDS) using msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log command and I no longer got the Rolling back action error. All that I had left to do now was install iTunes again and the iPhone was now recognized when I connected it to the PC. -
When updating to the latest iTiunes, download and install work just fine until alomost to the end, when the install stops and I get the following message: 'Service Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. That's all I get, and install stops completely after asking me to choose either "Abort', or 'Retry',
But I know I have privileges because my iOS devices (iPads, iPad Mini, and iPod Touch) work just fine.
So now, I can't use iTunes on my computer because I can't download the software.
Great!Hello Clage,
The following article provides steps that can help get the Apple Mobile Device service sorted.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Cheers,
Allen
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