Went to sync my new phone and my profile name is incorrect by one letter. Also says my acct name and pass are incorrect when I attempt to log in as usual. HELP
When attempting to sync my new android phone (galaxy S4 to galaxy S5), my firefox profile name on firefox sync is incorrect by one letter. Instead of kokochako it reads kokocako. Im concerned because my name and password are the same ones i use to log in on my laptop and my previous smartphones. I am unable to sync my acct or make any changes to my profile name. I hit forgot password to reset, but since the email is incorrect Im not getting an email to change it. I havent changed my name ever and my password hasnt been changed in at least 6 months. It keeps saying name and pass are incorrect. Has my acct been hacked or compromised? All my info is still working on my laptop, just under the wrong email address, im scared...
I'll forward this to the correct people at Firefox so they can better assist you!
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Having trouble syncing my new phone and new number
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Audiobooks are currently a one-time only download - have you not got them on your computer and/or on a backup ? If not then you can try contacting Apple, but they are under no obligation to let you re-download them : http://www.apple.com/support/itunes/contact/
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When I try to sync my new phone to my iTunes, it says that I do not have enough access priviledges for this operation. I can't figure out WHY?
Hello KYaple,
It sounds like there are permissions issues with iTunes. When you sync it may be trying to copy purchased items from your iPhone to your iTunes. Check out the article below to try and resolve it.
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How do I get the sync of my 3GS on my computer to transfer everything (files, apps, etc.) to my new iphone4? And then how do I move the sync to a newer computer so I can sync the new phone with the new computer?
My 3GS is dying and it's synced to an older computer. I have tons of datafiles as well as apps, music, text messages, etc. that I need to get moved to the new iphone4 I'm getting. Then I need to move the sync to a newer computer so that I can sync the new phone and new computer.
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Thanks.Thanks much, that's very helpful for step one (getting old phone onto new phone). Very clear.
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I synced my old iphone4, went down and upgraded to the iPhone 5c. When I came back my itunes wouldn't open properly and is now no longer functioning. Is there any way that I can sync my new phone to my old itunes???
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Please help...syncing my new phone to my computer and it is not working!
I bought a new iPhone today...The phone is set up on itunes on my laptop which is really crappy...I want to set it up on my desktop computer but when i hook it up, it says someone elses phone is synced with the library...Is there a way to delete the old library so I can sync my new phone to it? Please and thank you!
Welcome to the discussions,
every time you change your computer/iTunes library, the new iTunes will erase the content on your device and replace it with the content of the new library.
To save your data, apps and other media, perform a manual backup before you sync. Here's how to:
Set up your iTunes account on your new PC, disable autosync in itunes, connect your phone, right click on it in the device list and choose backup.
This will save data, pictures taken with the phone and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your phone got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414 -
ITunes will not let me backup and sync to new phone encrypted password??
iTunes will not let me backup and sync to new phone encrypted password?? I've never set a password for my old iPhone 3gs but tried my old Apple ID sign-in passwords to no avail. I've simply sat here so frustrated....my husband sync'd his new iPhone 4 no problem, somehow the checkbox shows Encrypted password and I'm at a loss on how to change this/find the password and transfer my old backup onto my new phone so I can use it. Can anyone help? Tnx
John,
buy an iTunes Music Card and redeem it to your account - the "none" option should be available then. -
I purchased extra icloud storage to back up my phone and phots. Purchased a new phone and went to pull my photos from icloud and only a portion trasferred to my new phone. How do I get all of the photos moved to my new phone?
Not photos, just data synced with iCloud shown in Settings>iCloud. If you don't have sufficient storage to back up to iCloud, back up to your computer instead using iTunes (connect you phone to your computer, open iTunes, click on the name of your phone in iTunes, go to ths Summary tab of your iTunes sync settings and click Back Up Now). Also transfer your purchases to your iTunes library (connect your phone to your computer, open iTunes and go to File>Devices>Transfer Purchases). If you have photo stream photos older than 30 days tha you wan to save, save these to your camera roll before backing up (tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).
When setting up your new phone, when given the option choose Restore from iTunes Backup and restore the backup you made earlier. -
my new iphone 4 needed an update to sync with my old iphone 4 which was runnung 5.1.1. I hit the "new phone" button in itunes and set up a new account to update the software and was thought i could still sync it to my phone. But now it considers itself it's own identity, when i plug it in and there is no option i can see to get it to sync my new phone with my old phone's info. frustrated. help?
Transferring information from your current iPhone to a new iPhone
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About two years ago I bought an Ipod (4), recently I bought an Iphone 4S. I just want to transfer some songs from my old ipod to my new phone and I am not being capable to find a way in Itunes!! Any help???
Just transfer them from iTunes.
If they are not in iTunes. connect the iPod, then File > Devices > Transfer purchases.
Then connect the iPhone and sync these songs. -
Please help! My iphone was stolen so did restore on new phone and LOST!
Hello fellow iphone users! Please help me. I was on vacation, my iphone was stolen. So decided to buy a new iphone wile on vacation. Couldn't sync/restore my info till i got back home to my computer. So while I was still on vacation I continued to use the new phone and take pictures and videos. So when I got home and restored from a previous back up, it erased ALL MY newest/latest video and pics that I had just taken. Does anyone know if there is a way for me to get those new pics/videos back? They were of great value to me and would be an awful way to end my vacation after my phone got stolen. Thank you all in advance for any guidance you can provide.
When there are photos/videos in your iPhone's Camera Roll, your iPhone is also detected as a digital camera when connected to your computer. Photos/videos in the Camera Roll can and should be imported by your computer as with any other digital camera.
When you chose to transfer the backup for your iPhone that was stolen to your new iPhone, all data on your new iPhone that is included with the backup (which includes photos/videos in the Camera Roll) was replaced by the backup for your iPhone that was stolen. It doesn't merge this data on a new iPhone, it replaces it. Transferring the backup of an existing or former iPhone to a new iPhone is designed to be done as the first step after getting a new iPhone. If not and the iPhone is used for a period of time before doing so, photos/videos in the Camera Roll should be imported by your computer as the first step as with any other digital camera before transferring a backup for a previous iPhone to the new iPhone.
The photos/videos that were in the Camera Roll on your new iPhone are now gone. -
Help please.
Connected my current iphone to i tunes. it syncd old contacts from previous job and previous phone to new phone and deleted all my new ones. tried to do back up from earlier restore in i tunes but there only seem to be back ups from my old phone not the new one prior to its first sync...thanks for your reply and input but, Im not sure if it was former or latter that I did, however I do know that I named this latest i phone differently and would have been OK with and expected expected old contacts to be added to the new ones I have recently added directly onto the new phone since I have had it rather than just the old one. I did try the undue/ unsync but this just seemed to remove all the old backed up ones just added leaving contacts empty? Clearly its my error, but what can be done to restore setting back to time before I connected today? earlier reset points on itunes show as 2 years ago and relate to old phone.
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can't sync my new phone to the data on the itunes. pls help
Just do this:
Connect your phone to your computer using the usb cable
Open iTunes and look on the left side for the name of your phone to appear (it will be shown under "Devices" when it is detected)
When you see it right-click your mouse on it and you will see a pop-up like the photo below. When you see this choose "Restore from Backup"
This will restore the data and settings from the backup of your old phone to your new one. -
my iPod nano g7 isn't showing up on iTunes although i plug it in. it shows on the computer but not on iTunes. also it won't sync , accept new songs and doesn't put on podcasts. it is new, i got it for christmas. PLEASE HELP
Hi avmary11,
If your are having issues with your iPod not being recognized by iTunes (but it is being recognized by the computer), you may find the following article helpful:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Regards,
- Brenden
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