What Cisco UC product can announce the caller ID?

Question

Is there a Cisco UC product that can announce the caller when the phone rings?  Can you pick and choose when to announce caller ID?  We just want to announce calls that are delivered to the IPCC extension only based on the incoming DNIS.  Environment is CUCM 7.1.3.31900-1; UCCX is 8.0.2.11004-12 Enhanced nonHA; and Unity is 7.0.(2).                

Answer 1

The script takes a command line parameter, and vocalizes it.
Example:
cscript tts.vbs "Hello, my name is Anthony."
This script does not play a wav file, rather it generates text to speach on the fly.
So if you wanted it to play the caller information, you could pass it the ANI as the parameter.  The Run External Application action provides you the ability to pass the Calling Number to the application as a parameter.  Unfortunately, it's limited to passing the parameters at the end of the exec string, so things like this would not be possible without script modification:
Example of what will not work:
cscript tts.vbs "A caller at " ani " is calling you."
That will not work, because the CAD action does not let you specify the parameter for ANI at an arbitrary location within the exec string.  It only let's you use it at the end, like this:
Example of what will work:
cscript tts.vbs "Call from " ani
What I noticed during my testing is that the default behavoir of the tts engine is to read the phone number like a number and not like a string of digits.
Here's a patched version that fixes that:
filename tts.vbs
dim argsset args = wscript.argumentsif args.count < 1 then wscript.quit(1)dim tts, sentence, regex, number_matches, number_match, number_explodedset tts = createobject("sapi.spvoice")set regex = new regexpregex.global = trueregex.pattern = "\d+"sentence = ""for i = 0 to args.length - 1: sentence = sentence & args.item(i) & " ": nextset number_matches = regex.execute(sentence)for each number_match in number_matches     number_exploded = ""     for i = 1 to len(number_match.value)          number_exploded = number_exploded & mid(number_match.value, i, 1) & " "     next     number_exploded = left(number_exploded, len(number_exploded) - 1)     sentence = replace(sentence, number_match.value, number_exploded)nexttts.speak sentenceset tts = nothingwscript.quit(0)
Now that new version would turn this:
cscript tts.vbs "Call from 6125551212"
Into this:
"Call from 6 1 2 5 5 5 1 2 1 2"
Anthony Holloway
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