What do I do if Im 100% sure Im entering my itunes gift cert correct but it still comes back as invalid?
What do I do if Im 100% sure im entering my itunes gift cert correct but it still says invalid?
See if this page helps : http://support.apple.com/kb/TS1292
If it doesnn't then contact iTunes support and see if they can help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account. What should I do?
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
My device only displays the Diagnostic Mode screen. Don't metter what I do. I've tryed to update itunes and reestore with latest software a few times, but it always comes back on the Diagnostic Mode screen. What's wrong?
Hi sayla,
When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
If so, you might try doing a resettofactory using the following instructions. http://bit.ly/fMW9I4 This will reset to factory default.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
Hey...I am new too all this ok...I am here trying too sign up too iTunes,I enter my iTunes gift card serial number,awaiting for the verify email from yesterday,an all now I don't receive an email from apple store,I contact customer care,an they told me I should check my email spam,but by doing so its still not in there,what should I do?
Make sure you are using the correct email address.
Frequently Asked Questions About Apple ID -
I have an iPhone 5, yesterday it wasn't receiving any signal. I reset it and when it cam back on it said plug into iTunes, i did that but now it comes up with error 9006 and 39. What do i do, i have tried different wires, and different plug in holes, I've left it for the night and tired again this morning.
Error code 9006 is related to the computer's security software settings, 39 is not listed inResolve iOS update and restore errors try turning the security/anti-virus software off if you are using something like that. Then you may need to restore via the recovery mode since that is what the graphic of a USB wire connecting to iTunes means, it has already entered recovery mode...see http://support.apple.com/kb/HT1808 for instructions on recovery mode restoring.
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What should i do with my ipad because it fell down and the screen cracked but its still functioning
what should i do with my ipad because it fell down and the screen cracked but its still functioning
Up to you whether you want to get it serviced. If you don't, I'd suggest putting on a screen protector to help hold the screen together and try to prevent further damage. It's likely that it will eventually fail at some point, but you could get lucky and have it continue to work for quite some time.
If you decide you want to get it serviced, Apple does not repair iPads, but will replace the entire iPad for a flat fee. If you have AppleCare+ on the iPad, the cost will be relatively minimal; $49 in the US. Otherwise, see the Service Pricing section here:
http://www.apple.com/support/ipad/service/faq/
There are independent iPad repair services that may be able to replace the screen for less. Do a web search for "ipad repair". You can also look for parts and instructions and do the repair yourself. Note, though, that if you elect to have the iPad serviced by an unauthorized shop or perform your own repair, you will get no further support from Apple.
Regards. -
I have apple TV this is second time My money goes down to drain first time not even load a movie To night I was watching movie but stop never come back .what could be the reason?
I had the exact same thing happen ... for the second time. I'm done renting movies on Apple TV that I cannot watch, and don't get my money back. I have a strong Internet connection, and about 10 minutes into a movie and it stops and says that the movie will be ready to view in 55 hours. Rediculous ... and frustrating. I don't know how to fix this, and I disagee with the other person responding to you who said it was your network. I have a strong network, running through an Airport Extreme -- and this problem persists. I'm done.
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How do I check my security answers for my ID? I'm sure I have put them in correctly but Apple says they are wrong. There seems to be no facility to check what answers Apple has and I do not have a rescue e-mail address.
Read the article you linked
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What to do with phoney iTunes gift cert Zip File? (After I opened it)
I foolishly opened the Zip file that came along with an email claiming to be an iTunes gift certificate (iT6561.zip).
I trashed the attachment, and emptied the trash. when I recognized my mistake. But, because i opened it first, I'm worried the next time I open iTunes, my iTunes account information will be stolen.
How do I get rid of the, now unzipped file that is lurking around in my system? (A spotlight search doesn't locate it). How do protect my iTunes account info next ime I open iTunes?
If this should be in a different discussio, please let me know where it should.
Any help is appreciated.The tunes that are on the desk top - will they play in iTunes without moving them OR do you get the (!)?
The thing to be aware of it that the iTunes Library and the iTunes Music Library.xml are what keeps track things for iTunes and other apps. These files by default are in HD>user>User Account>Music>iTunes. If they get moved then iTunes will create 2 new files and all you old info is gone.
If you are getting the you can try to put the tunes that are on the desktop back into the iTunes Music folder and see if iTunes will find them again.
If not, then you need to add those tunes that are on the desktop - but not in library. Once ALL the tunes are in one place then you should be able to delete the extras.
Don't delete the purchased tunes without having a backup of those tunes. iTMS is clear about the download policy. It is a one time download.
MJ -
I received an iTunes gift certificate for Christmas. When I try to redeem it, a window comes up saying "Session Timeout." I have signed out, signed back in, tried again, and when I enter the code and press Redeem, the "Session Timeout--Your session has timed out. Try again." message pops up. What am I doing wrong?
Clic here: iTunes: Advanced iTunes Store troubleshooting
Then click: Expand All Sections
Then scroll down to error 5002. -
I have updated my itunes to 10.6 and I still can't connect to itunes
Could you walk us through what happens when you try to connect to the Store, please?
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I just bought the 100-400 IS II through Amazon. The hood clicked in place nicely, but will not come off. Yes, I am pushing the button. I hate to send it back. Any suggestions?
Try turning the lens gently, at the base of the lens, clockwise, to loosen the pressure...when pushing the release button. I assume you mean the lens won't turn, when you push the release button..
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I just got an Ipod Classic recently and downloaded Itunes. Got my music on my Ipod. My husband just got an Ipod Touch. I followed the directions on how to create a 2nd library and was able to load his music onto his Ipod. My problem is now I can not find my original library. I did what the directions said about holding down the shift key while opening Itunes and it still goes to the 2nd library that I created. How do i get my original library to come up? I tried several times with the same results. Please let me know what I need to do to be able to get into either library. Thank You.
Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.
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What do you do after you have restored the Ipod and it still asks for a passcode?
See Here...
http://support.apple.com/kb/HT1808
If you cannot remember the passcode, you will need to restore your device on the computer that you Usually Sync with... -
PLEASE HELP!!! I've been trying to uncheck all my songs, I even unchecked everything but the music is still in my device even when I sync it, it won't let me even take out the songs I don't want on my device ._.
If iTunes is confused about what media should or should not be on the device, or has messed up the artwork, take these steps:
Backup the device.
Restore as a new device.
Restore from the earlier backup.
In general it is better to use playlists rather than checkboxes to control what does and does not get synced to your device. Checkboxes also prevent regular tract-to-track playback. If you use checkboxes to exclude a particular album from the device you would have to check the boxes again if you wanted to listen to it, or individually start the playback of each track.
tt2
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