What do I do when my iPod touch wants me to plug into iTunes and asks for a password on the iPod touch and can't do it?
What do I do when the iPod touch asks to be plugged into it ouch and nothing happens. The PC asks to use password on iPod touch and it can't be done.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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when attempting to log into my account on itunes it ask for my password! I put my password in then I get the prompt again asking for my apple password! I put it in again and it still won't take!! What can be going on? I'm trying on my Mac pro !! Everything is up to date on the the latest Itunes version!!
Hello CarenzaRielle,
I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I have an iPhone 5, yesterday it wasn't receiving any signal. I reset it and when it cam back on it said plug into iTunes, i did that but now it comes up with error 9006 and 39. What do i do, i have tried different wires, and different plug in holes, I've left it for the night and tired again this morning.
Error code 9006 is related to the computer's security software settings, 39 is not listed inResolve iOS update and restore errors try turning the security/anti-virus software off if you are using something like that. Then you may need to restore via the recovery mode since that is what the graphic of a USB wire connecting to iTunes means, it has already entered recovery mode...see http://support.apple.com/kb/HT1808 for instructions on recovery mode restoring.
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My mothers iPod dosent show her primary mail acct and asks for a password for her primary mail acct and shows her secondary acct without any label and password please help tried everything do i need to delete both accts and start over????
also the secondary acct does not show up on mailboxes just #of e-mails something is not right with this iPod should we delete the mailing accts and redo them or...... please help my mother almost threw the iPod overboard on her last overseas trip and ive tried everythin i know to do so help help help
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I Have a new email address which I have entered into settings and it has been verified. I no longer have the old email address. When I try to update an app, it comes up with my old email address and asks for my password. It always comes back with a message that the password is incorrect. What do I do to fix this?
Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy -
I changed my Apple ID (other email address and password) and now I can not login to my account in the iPhone iCloud. When I open the tab iCloud displayed my old Apple ID (it was in the iCloud) and asks for a password, but neither the old nor the new password does not match. What to do?
If you want to change your iCloud ID or password on your phone go to Settings>iCloud and tap Delete Account, then sign back in with your updated information. Note: this only deletes the account and any synced data from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts it will be synced back to your device when you sign back in.
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My ipod will not connect to my home wifi, it can see it and asks for a password but will not connect. I have tried it at another location and it will connect to other wifi connections. I have another ipod that is connecting just fine to my home wifi.
- Reset the iPod. nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections -
i have just updated my old 3GS and now when i am on restore the window is comming up and asking for a password. i have not set up a password for restore, please help how i can restore my date???
capriz wrote:
i have just updated my old 3GS ...
To what... iOS 7 is Not supported on the 3 GS -
My AppStore id is my apple id n password which is good when purchasing. But when I am updating from update option it ask for a password. The user id I see there is not mine, it's different. How do I change that to my apple Id? Please help me resolve this issue. I have tried resetting it but nothing... Either I'm doing something wrong or....
I believe the issue is with the Apple ID that was used to purchase the App. If you download an App that was purchased under a different Appple ID then all updates will also be linked to the original purchaser's Apple ID. Your Apple ID is the the same ID as your iTunes, iCloud, etc. Some folks use different ID for the different Apple sites. No need for that One ID for all Apple Sites, and if someone else buys an App using their ID and they(you) download that App onto your device and that App requires an update it will ask for the purchasers Apple ID. This happens a lot when folks sell their iPad or give it to someone else and leave some purchased(free) Apps on the iOS device. You cannot change the original ID the App was purchased under. A suggestion would be if someone else has an App that you like but do not want to pay for use their ID or in the future have them gift the App to you.
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When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to do with the use of my Wacom3 Tablet...I've been having trouble with it and was getting the same message when trying to open the User's Manual in my Applications/WacomTablet file on my hard drive. Any suggestions? I just downloaded the latest version for the Wacom and recently upgraded to Snow Leopard 10.6.7 (which I hate, and my CS3 hates, etc.)
It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.
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Why does iTunes keep asking for my password when I want to listen to my music on my iPhone?
When I want to listen to music on my iPhone, iTunes keeps asking for my password. I am not purchasing anything. It started today. Why is that?
I've been having the same problem on my iPad and iPhone. I talked to Apple customer service this morning. They had me do the following on both devices in the Settings:
* Sign out of iTunes & App Store
* Sign out of FaceTime
* Sign out of Game Center
* Delete iCloud account
They also had me restore my iPad due to some glitchy behavior in the Music app.
Things seemed to me fixed for a few hours until I went into the iTunes Store app on my iPad and added a movie to my Wish List. When I went back to the Music app, the dreaded "Sign In to iTunes Store" popup started showing up again on both devices. Suspicious!
So, I cleared out my Wish List in both the iTunes Store and App Store. I've been poking at the Music app on both my iPhone and iPad since then I haven't seen that popup once since then. I'm not going to declare victory yet since it's only been an hour or two, but I thought that this was worth mentioning. -
I sign-in with my Apple ID to update my apps. Asks for my password. Type it in and it just takes me right back to the update screen. What an I doing wrong?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
I am trying to restore the last configuration I saved for my iPhone but iTune is asking for a password although I did not set any. What shall I do?
No there's not. Otherwise that wouldn't be very secure, would it?
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My ipad has been locking up and shutting down when I'm using the internet. Went to do upgrade 6 and Ipad froze wanting me to plug into itunes. I hooked ipap up to my laptop to do upgrade, but the ipap was still frozen, I had to restore to factory settings, unfortunately I have lost my pictures. Is there anyway to get the pictures back?
Pad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
When I open IBook, the ITunes store asks for my password. It goes away when I press cancel or enter my password. It seems unnecessary to me. Why is it doing this? I already paid for the book.
If you are trying to update information for your apple id then go to appleid.apple.com and click on manage your apple ID... you'll probably have to enter your old email address/password
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