When connecting my ipod i receive a message saying the usb device is not recognized by Itunes. I have followed the troubleshooting suggestions and was not able to fix it.
ITunes is not recognizing my ipod touch when I connect it to my computer. I have followed the troubleshooting suggestions but it still does not recognize it. Any suggestions?
Did you do everything here:
iOS: Device not recognized in iTunes for Windows
Including
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem
Similar Messages
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I can not connect to Skype on my I-pod. I use my facebook account to log into Skype on my pc but when I try to log in on th i-pod I receive a message saying "We didn't recognize your Skype Name and password"
Try contacting/going to their support site either/or Skype or FB. I would start with Skype
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I am trying to install software for iTwin Connect, but after downloading the dmg file and launching the program, I receive a message saying the file can't open and to check my internet connection. Any ideas?
Many Thanks, Kurt.
I knew I'd seen the solution you've provided somewhere - either in MacWorld or MacFormat - but couldn't remember the Gatekeeper bit!
I shall save it somewhere VERY safe now in case this happens again …
You have made an old man very happy and saved me from worrying that senile decay had suddenly set in. (I was 70 last week so you might understand the situation from that.)
Best wishes
OllyanDinah -
I am receiving a message saying the iPod "TRACER's iPod" can not be synched. The required file can not be found. I ran the iTunes program repair and restarted both the computer and the iPod. but still receive the same message. Any suggestions on what else to try?
That can sometimes be caused by a damaged ipod photo cache.
If you remove the current ipod photo cache, does that get you past the error?
For instructions on where to find it, see the following document:
iTunes: Understanding the iPod Photo Cache folder -
I'm trying to access an uncompleted app. on a gov't website using Safari5.1 I receive a message saying the browser is incompatible. I have been advised to use Safari 5.0. Must I delete 5.1 or can I use both browsers on my Mac.
As above, there is more to Safari than just the App, however I dont like the changes in 5.1, so restored the 5.0 version of just the App and it functions just like it used to
It might not work for you, and it can just be deleted if it doesn't, not sure how easy it is without time machine
go into Finder and Applications folder
enter time machine (it will default to app folder)
find a date that you had 5.0
click to restore it (Do Not restore into original location, restore it to desktop to test it)
When this has been done, run Safari from your desktop and see if it fixes your issue
I have been using this version done like this for a couple of weeks and it is fine, I did copy it to the Application\Utitlities folder along with some other older software I have, then made this one the version on my dock
If it doesn't make any difference just delete Safari.app from your desktop -
I erase my mac book pro to factory setting and cannot re-install the software. I received a message saying my Apple ID has not yet used with the App store. Please review your account information. Could anyone help please. I need to re-install my os.
Use Internet Recovery. You shouldn't need an AppleID. http://support.apple.com/kb/ht4718
Internet Recovery will install the OS that shipped with the Mac. You can then upgrade to Mavericks if that was not it.
Do you have an App Store account? Did you ever use it to install the OS? -
I rented a movie, watched half of it. Had 27 days left until it expired. After 3 days, received a message saying the movie had expired and it appears deleted from my rental folder. Any ideas how I can get this movie back?
You would have to rent it again.
Once started the movie you have 24 hours to complete viewing.
How long do I have to watch a rented movie?
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.
http://support.apple.com/kb/ht1657 -
I can't send emails anymore. Lately out of nowhere, I couldn't dend any emails fom my Ipad. I receive a message saying: the recipient was rejected by the server because it does not allow relaying.
Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works.
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I have recently purchased Toshiba 1TB hard drive and I set it up and I was able to transfer all my files onto it such as my music, photos, documents. I had correctly ejected and used it again and all these files were safely stored and accessible afterwards. However after I rebooted my computer as it had been going slow and I had too much clogging it up once I reconnected the external hard drive I have error message saying 'The disk you inserted was not readable by this computer' Three options are Initialize, Ignore or Eject. How do I access all my files? I set it up to work on both mac and windows. I have tried both another mac and windows computer and same issue occurs?? I am worried that all my personal files are gone but am confused as the drive has had absolutely no damage to it as it was in a very short time frame and its never left the same spot. Any help would be greatly appreciated. Thanks
Thanks for your quick response. I had a look at your discussion... I tried it on a Windows machine and I thought that was compatible with ExFAT?
Therefore I need to attempt to use my external hard drive with a machine that boasts OS X 10.6.5 or above and then it should work?
Thanks -
hi, i was recently on an IOS 7 update before it's release and downloaded it from the web and i just got this message saying that my device is not registered as a part of the iphone developer. i have been using this for about 2 months now. what is a fix?
Were you running iOS 7 beta? If so, as a developer you need to log into the Developer forum for assistance.
Not a developer and running iOS 7 beta? <edited by host> -
When updating my IPAD I get a message saying: The network connection timed out.h
When trying to update IPAD, got a message saying "There was a problem downloading the software for the IPAD. The network connection timed out".
My connection has been tested and there are no problems.Try temporarily turning off your firewall and antivirus software until the download has completed. if that doesn't work then try downloading the update via a browser : https://discussions.apple.com/message/16436025#16436025
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HT1430 i cannot connect to netflix i receive a message saying something about airplay incompatible
i am not able to connect to netflix, using my HDMI cord. Before I the IOS download I was able to now I cannot. I get some message re: airplay.
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then try Netflix. -
I upgraded the version of iTunes about a week ago but have not logged on since. when trying today I have received the following message -
"This version of iTunes has not been correctly localized for this language. Please run the English version".
I though I would try to update the version from the Apple site but to do so I have to log into iTunes which is the problem.
Any help would be greatly appreciated!
Thanks,
RonnieStart by trying to repair iTunes from the programs and features control panel.
Otherwise, for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
just tried to update my iphone 4 3G to ios 6 halfway thourgh got a messeag saying the update could no be completed now my i phone has jammed on the screen with the apple and update monitor underneath please help i can't go out withount a phone so need it back
Hello RPaull,
There may be security software (Anti-virus, Internet Security, Firewall, etc...) blocking the connection to our servers.
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/TS3125
Symptoms
Security software manufactured by companies other than Apple ("third party") can prevent iTunes and other Apple applications from communicating with Apple servers or resources on your computer. Symptoms may include:
Unable to launch iTunes
iOS device, iPod, or Apple TV not seen in iTunes
Unable to connect to, purchase, or download iTunes Store content
Unable to activate, backup, update or restore iOS device or iPods using iTunes
Unable to sync content with an iOS device, iPod, or Apple TV
Unable to use Home Sharing with other computers, iOS devices, or Apple TV
iTunes or computer performance issues while an iOS device is connected, syncing, or backing up
Unable to sync with iOS devices using a Wi-Fi connection
You often can resolve these issues by updating, correctly configuring, or uninstalling security software.
Cheers,
Allen -
Hello,
its been few days i keep recieving a message saying:
TIME MACHINE COULDNT COMPLETE THE BACKUP TO TC.
The backup disk image “/Volumes/Data/Krzysztof’s MacBook Air.sparsebundle” is already in use.
what shall i do?Tell Apple.
Apple - Time Capsule - Feedback
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