When I get a phone call or text message it will not make the sound. Just vibrate. But the switch is on normal. When I change it to vibrate the volume thing will not show. Nor will my up volume up key work. Is there any way to fix it?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

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Why isn't my iPhone 5s ringing or beeping when I get a phone call or text?

Whenever someone calls me it goes right to voice mail and doesn't ring. I am missing a lot of phone calls because of it, and it is very annoying. I don't know if there is something wrong in the settings or just in the software. I will appreciate any help!
Thanks a lot,
Zach

Sounds like your phone is on Do Not Disturb.
do you see a cresent moon at the top right of your iphone?
setting - do not disturb - OFF

My volume buttons won't work. Music plays when I get a phone call. That is the only time my speaker makes noise. My settings are how they should be, the top button is not on silent, I've shut my phone off many times, I've totally restored my phone. Help

My volume buttons won't work. Music plays when I get a phone call. That is the only time my speaker makes noise. My settings are how they should be, the top button is not on silent, I've shut my phone off many times, I've totally restored my phone. Help

Genius reservation http://www.apple.com/retail/geniusbar/

I have two different 5s's with two different phone numbers but they are both using the same iCloud/apple account. After upgrading to iOS8 when I get a phone call on one phone both phones ring.

I have two different 5s's with two different phone numbers but they are both using the same iCloud/apple account. After upgrading to iOS8 when I get a phone call on one phone both phones ring. One phone is for work and one is for private and I don't need both phones to ring from one call. It's bizarre.......is this supposed to be like this? If so where can I turn it off?? And while we are at it iOS8 has installed iBooks on both of my phones and iTunes won't let me uninstall it. I don't need or want iBooks on my phones.

Hi,
There are two easy fixes to this.
One, you can set up Family Sharing, in which you can have two different iCloud Accounts, yet still share the same apps, music, media etc.
Two, go to Settings and turn-off "Handoff". This can be found under the General page.
Hope this helps!

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In iOS 5, this has changed. Now only 1 song is allowed at a time. It will not save separate song selections for each slide show.
Is there any way to fix this? This is something I use every day.
I am on an iPad 2, 32gb, wifi...
Thank you

My Photos app works the same on iOS 5 as it did on iOS 4 i.e. I can have a different track for each album. When I select a track for a photo album I then start the slideshow so that it shows the first couple of photos with the track playing - I'm not sure it's necessary to start the slideshow but I always do and it remembers that track for that album.

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When I get a phone call , then want to save the message, no keyboard comes up to type the name. How do I fix that?

You can open the Phone app then tap Recents then the blue 'i" in a blue circle at the right of the number then "Create New Contact" then tap a field such as "First" name and the keyboard should appear.

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Settings>General>Accessibility?

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Do you have another charger to test with?
It is very possible that somehow the wire might have gotten bent without your knowledge and that is why it is not working.
If you have an Apple store near you, you might want to set up a genius appointment so that they can test it for you.

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To whom does the email address belong to? Are you sure it wasn't an email address used in the past or perhaps one that had belonged to a friend of hers?
Either way, if the music on her iPod was purchased under an account not belonging to her or you, there is much you can do. Sorry.
B-rock

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When I preview a song on itunes it will play for only a couple of seconds and then it "rebuffers". It does this constantly. I do not have this issue when I preview a song on Amazon or if I listen to Pandora radio. Is there any way to fix this?
Thank you.

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If that doesn't work we may have to reinstall AW6...

I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?

I backed up my phone before i went on vacation. I dropped my phone in a pool and now it doesn't work, is there any way that i can get the pictures that I took on vacation off of the phone?

IF you had icloud backups and Camera Roll turned on in Settings on the wet phone, then you can restore that backup to an iOS device, but not a computer.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Once you get a replacement phone...
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US

Having been without my Mac for a month I've been using iCloud mail. The new mail boxes that I set up there do not automatically show up in Mail on my replacement Mac. Is there any way to transfer them from ICloud mail to Mail?

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sure pretty simple. make a backup of your current settings
http://support.apple.com/kb/HT1766?viewlocale=en_US
then restore device from old backup you need pics off of
then import pics to computer
http://support.apple.com/kb/HT4083
you may need to save pics to camera roll first
then restore the new backup and sync pics back to phone via itunes
Peace, Clyde

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Pictures from where?

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iOS: Unable to update or restore
Are you sure your friend didn't jailbreak it?
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When I get a phone call or text message it will not make the sound. Just vibrate. But the switch is on normal. When I change it to vibrate the volume thing will not show. Nor will my up volume up key work. Is there any way to fix it?

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