When I go to a website, I get a menu of the website (a list down the left-hand side of the page) rather than the home page itself. Using internet explorer, I get to the home page. Why not on Firefox? It just started happening recently

I updated firefox a couple weeks ago, but updating has never caused this problem.
I installed a program to help the computer run more efficiently, called "Fix-it Essentials," and that may have caused the problem, though it didn't for the first couple weeks I used it.
So I still can't get to the homepage of many websites and navigate as I want to.

Simple really. The first 3 articles have steps in them, but not in this order.
#First, with Firefox closed, remove the toolbars from Windows ''Start > Settings > Control Panel > Add or Remove Programs''. After the window populates, look for the Toolbars; if there, click on them and click on the button to the right of it that says "Remove". Then restart your system ''Start > Shut down > Restart''
#*Article --> http://kb.mozillazine.org/Uninstalling_toolbars#Uninstalling_via_Windows_Control_Panel
#Second, start Firefox and check in Firefox Add-ons: '''''Add-ons > Extensions'''''. Look for Yahoo Toolbar or Babylon and try to remove by clicking "Remove" or "Disable".
#*Article --> http://support.mozilla.com/en-US/kb/Uninstalling+add-ons <u>and</u> http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
#Restart Firefox by exiting (''Firefox button > Exit'' or ''File > Exit''), wait a few seconds (10-30), then click the Firefox desktop icon to start Firefox and test to see if the problem is resolved.
The last 3 articles are for other steps to take if the above does not work to solve your problem.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

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