When i go to install creavtive cloud it says check the connection, try again but however my connection is fine and i've tried my friends connection and the same thing keeps happening HELP!!!
when i go to install creavtive cloud it says check the connection, try again but however my connection is fine and i've tried my friends connection and the same thing keeps happening HELP!!!
Sign in, activation, or connection errors | CS5.5 and later
Mylenium
Similar Messages
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When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same, any help?
Try this link; follow the instructions carefully: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And also a troubleshooting page: https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Benjamin -
I bought garage band from the app store and downloaded it to my mac mini. When i try to open a screen comes up explaining i need to down load missing files. I do this but when try to open GB again the same thing keeps happening! Can anyone help.
Thanks
Hugh LockwoodHi, Hugo,
In similar cases it helped to remove the GarageBand "Preferences" file from the User Library.
Open the folder
your home folder > Library > Preferences
and move the file "com.apple.garageband.plist" to the Desktop.
Then try again to launch GarageBand.
Regards
Léonie -
When I open my airport utility it detects the time capsule, but when I set everything up (name, choose the internet connection, etc) it takes a minutes, says waiting for time capsule... And then "an unexpected error occured, please try again". I tried 10 times, the same thing keeps happening... On top of that the orange light keeps blinking as soon as i turn it on. Tried to reset it also. Doesn't change a thing...
Sorry you have had such a bad first impression..
Is the ipv6 turned on? This was an after thought as they seem to have released both firmware and utility and woken up after the event to the fact they actually needed ipv6 on to manage it.
http://support.apple.com/kb/TS4597
Otherwise I don't see what you are using to connect to the TC from the iMac.. is it wired or wireless??
Can I suggest you do the setup again.
This time use ethernet to the TC.. in full isolation from the network. And do the setup manually.
You may need to factory reset again.. sorry about that .. and start over.. only the Mac plugged into the TC.. nothing else.
You may need further help just post where you get up to and we can sort out what is happening from there.
This often works easier at the start from the airport utility in iphone or ipad if you have one. -
Question
When I click on the download button the box with Run or save comes up then disappears before I can click on it. Then nothing happens. I have tried this numerous times the same thing keeps happening> editMaybe these will help:
https://discussions.apple.com/message/17677533#17677533
https://discussions.apple.com/message/18324129#18324129
https://discussions.apple.com/message/18203126#18203126 -
My iphone 4s turns off and restarts itself a few seconds or minutes after when I establish a FaceTime call. I've tried "Restore iPhone" from iTunes but the same thing keeps happening. Any solution?
Settings > General > Reset > Reset Network Settings
Also, if this only happens with one Wi-Fi network, power cycle that Wi-Fi router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order. -
Since a recent update to OSX (I have mountain Lion) I have been unable to use Safari. When trying to open it comes up with a message of unexpectidly shut down. Firefox is working ok. I have tried in guest user and the same message comes up, any ideas? Cheers
Process:
Safari [1476]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
6.1 (8537.71)
Build Info:
WebBrowser-7537071000000000~2
Code Type:
X86-64 (Native)
Parent Process: launchd [132]
User ID:
501
Date/Time:
2013-11-19 20:31:17.465 +0000
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
12626 sec
Crashes Since Last Report:
12
Per-App Interval Since Last Report: 27 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID:
1ECF4F21-7BDC-978F-5F71-A3FAC532B17E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Application Specific Information:
Process Model:
Single Web Process
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore
0x000000010f2e22d3 JSC::Stringifier::Holder::appendNextProperty(JSC::Stringifier&, ***::StringBuilder&) + 2483
1 com.apple.WebCore
0x000000010fd30764 WebCore::FontTranscoder::FontTranscoder() + 68
2 com.apple.WebCore
0x000000010fd306fd WebCore::fontTranscoder() + 45
3 com.apple.WebCore
0x000000010fd2ccf6 WebCore::Font::Font(WebCore::FontPlatformData const&, bool, WebCore::FontSmoothingMode) + 278
4 com.apple.WebKit
0x000000010f65f585 -[NSString(WebKitExtras) _web_widthWithFont:] + 517
5 com.apple.Safari.framework
0x000000010ead8935 -[UnifiedField _securityPillSize] + 116
6 com.apple.Safari.framework
0x000000010eadd259 -[UnifiedField(Internal) _finishInitialization] + 2428
7 com.apple.Safari.framework
0x000000010ead6df9 -[UnifiedField initWithCoder:] + 64
8 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
9 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
10 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
11 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
12 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
13 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
14 com.apple.Safari.framework
0x000000010e90cc64 -[OneStepBookmarkingButton initWithCoder:] + 42
15 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
16 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
17 com.apple.Foundation
0x00007fff8ad9f756 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1189
18 com.apple.Foundation
0x00007fff8ad9fcc8 -[NSArray(NSArray) initWithCoder:] + 538
19 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
20 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
21 com.apple.AppKit
0x00007fff8b39b601 -[NSView initWithCoder:] + 976
22 com.apple.AppKit
0x00007fff8b3aaac6 -[NSCustomView initWithCoder:] + 601
23 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
24 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
25 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
26 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
27 com.apple.AppKit
0x00007fff8b5ded30 -[NSSegmentedControl initWithCoder:] + 48
28 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
29 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
30 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
31 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
32 com.apple.AppKit
0x00007fff8b5ded30 -[NSSegmentedControl initWithCoder:] + 48
33 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
34 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
35 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
36 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
37 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
38 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
39 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
40 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
41 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
42 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
43 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
44 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
45 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
46 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
47 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
48 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
49 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
50 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
51 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
52 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
53 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
54 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
55 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
56 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
57 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
58 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
59 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
60 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
61 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
62 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
63 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
64 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
65 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
66 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
67 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
68 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
69 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
70 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
71 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
72 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
73 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
74 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
75 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
76 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
77 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
78 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
79 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
80 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
81 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
82 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
83 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
84 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
85 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
86 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
87 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
88 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
89 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
90 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
91 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
92 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
93 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
94 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
95 com.apple.AppKit
0x00007fff8b39b680 -[NSView initWithCoder:] + 1103
96 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
97 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
98 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
99 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
100 com.apple.Foundation
0x00007fff8ad9f756 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1189
101 com.apple.Foundation
0x00007fff8ad9fcc8 -[NSArray(NSArray) initWithCoder:] + 538
102 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
103 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
104 com.apple.AppKit
0x00007fff8b39b601 -[NSView initWithCoder:] + 976
105 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
106 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
107 com.apple.AppKit
0x00007fff8b39cb35 -[NSResponder initWithCoder:] + 99
108 com.apple.AppKit
0x00007fff8b39b294 -[NSView initWithCoder:] + 99
109 com.apple.AppKit
0x00007fff8b39cecd -[NSControl initWithCoder:] + 50
110 com.apple.AppKit
0x00007fff8b39cd73 -[NSButton initWithCoder:] + 42
111 com.apple.AppKit
0x00007fff8b516b1c -[NSClassSwapper initWithCoder:] + 546
112 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
113 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
114 com.apple.AppKit
0x00007fff8b392914 -[NSNibConnector initWithCoder:] + 401
115 com.apple.AppKit
0x00007fff8b392778 -[NSNibOutletConnector initWithCoder:] + 344
116 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
117 com.apple.Foundation
0x00007fff8ad9f756 -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1189
118 com.apple.Foundation
0x00007fff8ad9fcc8 -[NSArray(NSArray) initWithCoder:] + 538
119 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
120 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
121 com.apple.AppKit
0x00007fff8b3919ea -[NSIBObjectData initWithCoder:] + 2025
122 com.apple.Foundation
0x00007fff8ad9e979 _decodeObjectBinary + 2741
123 com.apple.Foundation
0x00007fff8ad9dd24 _decodeObject + 226
124 com.apple.AppKit
0x00007fff8b3910c3 loadNib + 227
125 com.apple.AppKit
0x00007fff8b390649 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
126 com.apple.AppKit
0x00007fff8b39047e -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 200
127 com.apple.AppKit
0x00007fff8b39025e +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 360
128 com.apple.Safari.framework
0x000000010eaa8b8b -[ToolbarController initWithBrowserWindowController:] + 107
129 com.apple.Safari.framework
0x000000010e8e198a -[BrowserWindowControllerMac windowDidLoad] + 739
130 com.apple.AppKit
0x00007fff8b544f82 -[NSWindowController _windowDidLoad] + 448
131 com.apple.Safari.framework
0x000000010eb089ff -[WindowController _windowDidLoad] + 43
132 com.apple.AppKit
0x00007fff8b5162da -[NSWindowController window] + 114
133 com.apple.Safari.framework
0x000000010e8e20b8 -[BrowserWindowControllerMac showWindow:] + 50
134 com.apple.AppKit
0x00007fff8b2a11b6 -[NSDocument showWindows] + 103
135 com.apple.Safari.framework
0x000000010e8b0989 -[BrowserDocument showWindows] + 39
136 com.apple.AppKit
0x00007fff8b29f36f -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 461
137 com.apple.AppKit
0x00007fff8b29f15e -[NSDocumentController newDocument:] + 39
138 com.apple.Safari.framework
0x000000010e826fca -[AppController applicationOpenUntitledFile:] + 22
139 com.apple.AppKit
0x00007fff8b3f7c34 -[NSApplication _doOpenUntitled] + 482
140 com.apple.AppKit
0x00007fff8b3f76cf __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_0 + 233
141 com.apple.AppKit
0x00007fff8b7396c1 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_01437 + 143
142 com.apple.AppKit
0x00007fff8b3f717b -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 760
143 com.apple.AppKit
0x00007fff8b3f566e -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 298
144 com.apple.AppKit
0x00007fff8b3f5445 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 553
145 com.apple.AppKit
0x00007fff8b3f504c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351
146 com.apple.Foundation
0x00007fff8adb207b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
147 com.apple.Foundation
0x00007fff8adb1edd _NSAppleEventManagerGenericHandler + 106
148 com.apple.AE
0x00007fff83212078 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
149 com.apple.AE
0x00007fff83211ed9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
150 com.apple.AE
0x00007fff83211d99 aeProcessAppleEvent + 318
151 com.apple.HIToolbox
0x00007fff8ccef709 AEProcessAppleEvent + 100
152 com.apple.AppKit
0x00007fff8b3f1836 _DPSNextEvent + 1456
153 com.apple.AppKit
0x00007fff8b3f0df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
154 com.apple.Safari.framework
0x000000010e8794cf -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
155 com.apple.AppKit
0x00007fff8b3e81a3 -[NSApplication run] + 517
156 com.apple.AppKit
0x00007fff8b38cbd6 NSApplicationMain + 869
157 com.apple.Safari.framework
0x000000010ea3c4fc SafariMain + 266
158 libdyld.dylib
0x00007fff8925c7e1 start + 1
Thread 1:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff83a46d16 kevent + 10
1 libdispatch.dylib
0x00007fff8398ddea _dispatch_mgr_invoke + 883
2 libdispatch.dylib
0x00007fff8398d9ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x00007fff83a466d6 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff897f9f1c _pthread_workq_return + 25
2 libsystem_c.dylib
0x00007fff897f9ce3 _pthread_wqthread + 412
3 libsystem_c.dylib
0x00007fff897e4191 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib
0x00007fff83a44686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff83a43c42 mach_msg + 70
2 com.apple.CoreFoundation
0x00007fff8b0df233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation
0x00007fff8b0e4916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation
0x00007fff8b0e40e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation
0x00007fff8ad87546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation
0x00007fff8ade5562 __NSThread__main__ + 1345
7 libsystem_c.dylib
0x00007fff897f7772 _pthread_start + 327
8 libsystem_c.dylib
0x00007fff897e41a1 thread_start + 13
Thread 7:: WebCore: IconDatabase
0 libsystem_kernel.dylib
0x00007fff83a460fa __psynch_cvwait + 10
1 libsystem_c.dylib
0x00007fff897fbfb9 _pthread_cond_wait + 869
2 com.apple.WebCore
0x000000010fd267ab WebCore::IconDatabase::syncThreadMainLoop() + 491
3 com.apple.WebCore
0x000000010fd233bf WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore
0x000000010f1caa6f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib
0x00007fff897f7772 _pthread_start + 327
6 libsystem_c.dylib
0x00007fff897e41a1 thread_start + 13
Thread 8:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib
0x00007fff83a44686 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff83a43c42 mach_msg + 70
2 com.apple.QuartzCore
0x00007fff88e7f17b CA::Render::Server::server_thread(void*) + 403
3 com.apple.QuartzCore
0x00007fff88f03dc6 thread_fun + 25
4 libsystem_c.dylib
0x00007fff897f7772 _pthread_start + 327
5 libsystem_c.dylib
0x00007fff897e41a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x657571696e750000 rbx: 0x00000001119f86c8 rcx: 0x00007fff513dd110 rdx: 0x00007fff513dd110
rdi: 0x00007fff513dd118 rsi: 0x00000001119fa2d0 rbp: 0x00007fff513dd150 rsp: 0x00007fff513dd108
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x000000010f5ac190 r11: 0x000000010f1cc680
r12: 0x00007fff513dd400 r13: 0x0000000111a15dc0 r14: 0x00007fff513dd338 r15: 0x00000001119f70f8
rip: 0x000000010f2e22d3 rfl: 0x0000000000010206 cr2: 0x000000010f2e2000
Logical CPU: 1
Binary Images:
0x10e818000 -
0x10e818fff com.apple.Safari (6.1 - 8537.71) <27A984C2-C6A5-3AA0-9989-C8E49C563F3D> /Applications/Safari.app/Contents/MacOS/Safari
0x10e81d000 -
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0x7fff89124fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff89125000 -
0x7fff89159fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8915a000 -
0x7fff8915efff libCoreVMClient.dylib (32.5) <DB009CD4-BB0E-3331-BBB4-A118781D193F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8915f000 -
0x7fff89239fff com.apple.backup.framework (1.4.3 - 1.4.3) <6B65C44C-7777-3331-AD9D-438D10AAC777> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff8923a000 -
0x7fff89259ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8925a000 -
0x7fff8925dff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff897a5000 -
0x7fff897e2fef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x7fff898afff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
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0x7fff89b1dfff com.apple.RawCamera.bundle (4.07 - 697) <1588CEC6-012E-30E5-BF38-5BBDABB2F48F> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
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0x7fff89fd5fff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
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0x7fff89fe1fff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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0x7fff8a3f4ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
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0x7fff8a3f8fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x7fff8a4fbfff libJP2.dylib (851) <26FFBDBF-9CCE-33D7-A45B-0A31C98DA37E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8a4fc000 -
0x7fff8a538fff com.apple.GeoServices (1.0 - 1) <DB382348-EBFA-3AD5-888B-7F4640F41834> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff8a539000 -
0x7fff8a53aff7 libSystem.B.dylib (169.3) <9089D72D-E714-31E1-80C8-698A8E8B05AD> /usr/lib/libSystem.B.dylib
0x7fff8a53b000 -
0x7fff8a57ffff libcups.2.dylib (327.7) <9F35B58A-F47E-348A-8E09-E235FA4B9270> /usr/lib/libcups.2.dylib
0x7fff8a58c000 -
0x7fff8a591fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirec -
if i open firefox and use it, when i get to last window and close it, if i try to reopen it, it says already open and to close pages but it will not close--the same box keeps coming back
== This happened ==
Every time Firefox opened
== first time i loaded it onto new computer with win 7 64 bitFirefox v 3.6.3 running Win 7 Home premium. About every 6th or 7th time I go to open Firefox from my desktop I receive the same msg as the original poster receives. I must restart to clear up the problem. When I select restart it states a forced shutdown is required and asks if I want to proceed. I click yes, the computer restarts and problem is fixed until the next occurrence.
My thanks for any assistance that may be available.
If you require a screenshot let me know, please include instructions on how to do this though. -
My new IPAD 2.0 keeps freezing on the current application. When I hit the button on the IPAD it does not go back to the icon "desktop"....I have restarted several times and reset my settings and it is still happening. HELP.
You'll have more success getting an answer to your questions, if you post them in the appropriate discussion board....
https://discussions.apple.com/community/ipod/ipod_touch -
Hello. I have an Ipad 3 and I have installed the facebook app for ipad. Though I'm online, I appear offline to my friends. And, there is no chat bar when I log in via safari! Please Help!
I believe the Facebook App requires (or at least it did in the past) the screen to be rotated to Landscape to access/enable chat functions/enable online status (I believe at the bottom-right of the screen). You need to set your online status to available (or whatever their terminology is) to have other people see your online status and availability to chat.
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When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I had to delete everything on my computer and install the operating system again , but I had to install Snow Leopard because it was the cd that came with the computer when I bought it. The problem is that I had already paid for the OS Lion and even had upgraded to the Mavericks . I do not think it's fair to have to pay again and I would like to upgrade my operating system without having to pay again for the same system.
Hi anatuta,
Thanks for visiting Apple Support Communities.
It sounds like you are trying to upgrade your Mac to a newer version of OS X, after completing a fresh install of Snow Leopard.
If you have already purchased and downloaded OS X Lion and Mavericks, you should be able to find these items in the Purchased section of the Mac App Store.
You may find the steps in this article helpful with finding the items:
Mac App Store: Finding your purchased apps - Apple Support
If you do not see the items in the Purchased section, they may be hidden:
Hide and unhide purchases in the Mac App Store - Apple Support
All the best,
Jeremy -
Even though i have a year student subscription with creative cloud when i try to open the programmes a window comes up for free trial or to buy the product. I was clicking the free trial option but i guess thats over now so it won't allow me to access the programs. Any suggestions?
Hi natasachara,
Please refer to the details about the student plan below:
Creative Cloud Help | Creative Cloud for Students and Teachers / Common Questions
Regards,
Sheena -
I have Photoshop CS5 Extended and it says updates available but when i download the updates it says updates failed please try again later, i have tried a few times and get the same message any help would be great i am running 64bit on windows 8.
I am running Windows 7 64 bit ultimate and have the same problem. My hard drive crashed, installed a new one and then reinstalled CS5 extended. Installation went fine, but can no longer open my camera RAW files from Photoshop (camera is a Canon EOS T2i. The message also tells me I am not eligible for the update. I am... and I cannot open my files and I could before. I can find nowhere to contact Adobe to tell me how to proceed. My daughter is all a registered user of the same product and she had no problems upgrading... we purchased ours each at the same time. I do know the difference is that I had to reinstall and she did not. If that means anything.
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I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
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