When I'm trying to download an app, it says that I have a billing problem from an earlier purchase so I can't download anything. How can I fix it?
Whenever I try to download or redox load an app, a sign says I need to sign in. I do, but it then says I have a billing problem from an earlier purchase and I don't have money on the card so I can't put anything even though I tried. How can I get rid of the card on my ipod??
Sounds like you have an outstanding balance. You have to pay that of before you can make purchases, even free ones. Add a valid payment method to your account
Why can’t I select None when I edit my payment information?
If you want to contact iTunes
Contact iTunes
Similar Messages
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I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
Hey everyone,
I moved from France to the US, and when ever I want to download new apps, it says: you must switch to your French account before purchasing. Does anyone know how to do that?
Thanks for your help!Hello riad86
The article below will give you the step-by-step process to change the country of iTunes Store you are in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Regards,
-Norm G. -
When I try and update my apps on the App Store it says that in previous purchases their was a billing problem! It then wouldn't let me re enter my card information so I don't know what to do?! Please help?!
You need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I synced my new iPhone from my computer. When I log into my Facebook app my friends list appears blank. How do I fix this?
Try deleting the FB app and reinstalling it. That seems to have fixed the problem for me.
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I bought an app for my iPhone, I changed my PC for a Mac and when I sync it erase my app, I want to downloaded again but it says that I have to pay again what can I do?
How are you trying to re-download it, from within the store or the Purchased link ? You should be able to redownload it for free via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
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When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it?
The issue is that your credit or debit card credentials must be associated with the same country where you reside in order to purchase iTunes content.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
From here > The Complete Guide to Using the iTunes Store | iLounge Article -
I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?
Disable the computer's security software during the download and update.
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I installed the Dreamweaver trail 5 days , but my computer restored and now its gone and when i try to download it again it says that i have got it.. how do i re install the trail?
Run the cleaner tool and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
On my iMessage app it says that i have received a message but when i click on it nothings there
On my iMessage app it says that i have received a message but when i click on it nothings there
I have thi sexact problem, is there no solution?
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When i open up itunes on my computer, it says that i have 2 videos but when i sync it and check my ipod touch, it says i have no videos so it only shows up on my computer but not on my iPod touch and its a 4th Generation.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db file and assure me that this will sort the problem and within 24 hours back to square one
Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.
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See this prervious discussion
https://discussions.apple.com/thread/4738058?tstart=0 -
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